Precise Auto Repair in Santa Clara

Excellent service! The owner and manager are very friendly. This is an outstanding auto repair shop in the Bay Area, and they can do oil changes for Infiniti vehicles.

Tom is the best and most honest. I started going to him when I lived in SJ almost 10 years ago now and still drive from SF to go to him. I send all my friends to him too and they have similar experiences with reasonable prices and trustworthiness.

Tom is passionate, genuine, and most importantly not greedy. He doesn't recommend unnecessary repairs and takes time to explain the issue and the root cause. He also seemed to specialize in german cars. I took my mazda 6 for atf flush and brake job. Did a splendid job and a half day turn around.

The mechanics at Precise Auto Repair are genuine and honest. I've had one repair there, they gave me an honest assessment and have had no problems at all. They are never too busy to speak to you, explain something or answer a question. I really appreciate their business!

Tom and his team are great. Inexpensive, friendly, and responsive. Tom also did a great job of explaining what was wrong with my vehicle/why, as well as providing information to prevent future problems. They went the extra mile and I highly recommend them!

These guys are the best!!! I originally found their shop because of all the positive reviews they had on Google and they did not disappoint. Tom & Viet are so honest, knowledgeable, and their prices are really good. They've actually taken the time to show me the repairs that need to be done. Their cost estimates are much more affordable than other shops. Also, one time after I had parked my car on the street, I noticed the side of my bumper had popped out (probably was swiped by another car) - Tom was able to get it back in place and didn't even charge me! I told my mom about how wonderful these guys are and she started using this shop too. The only reasons I don't go here anymore are because I need a shop that's open on Saturdays, plus I moved. They used to be open on Saturdays but they stopped during the pandemic (which I understand). I highly recommend Precise Auto Repair!

Tom is amazing. He has serviced 4 of our vehicles for over 10 years. NEVER have we had a problem with his repairs. He is personable, caring and reasonable in price. They will let you know if it is a safety concern or if it is some thing to hold off until a future repair. They know their vehicles and can predict some the future issues with certain makes and models. There have been some instances where Tom came out the parking lot, turned on the car to confirm what we told him, and made a minor adjustment. Then 5 min. later sent us on our way with no charge. LOVE this Shop!!

Precise Auto Repair is one of the best car service in the bay area with friendly & knowledgeable team. I always ask what everything is and means and they're willing to educate me while the process is in motion. They feel like family and they are so appreciated ☺️ Update in 2025: Still same as ever but their hours changed so they no longer open on the weekends. My advice is to come early! Still just as friendly as they were 7-8 years ago and will always be. It's so hard to find a transparent trustee mechanic and I'm so grateful for them!