2423 Old Middlefield Way STE G, Mountain View, CA 94043, United States
Our shop has been taking care of cars for over 40 years. We got new ownership in 2019 and continue to provide services ranging from general repair and maintenance to paint protection and color change vinyl wraps. We’re proud of our decades of experience, and take pride in our craft as we stay up to date on the latest in car culture. We will treat your car as if it were our own, inside and out.
Dennis and his team are amazing, got my 1989 Ford F150 up and running well. I have been to many other subpar mechanics that couldn't figure out or diagnose the issues. Thanks again Dennis!
I was personally recommended to come here by a friend and I was so glad I did. I have a tiny smart car and I am always unsure if a shop knows how to work on my car. Dennis was personable and friendly and honest with what needed to be done with my car. Very grateful to have found a shop in the Bay Area!
My car had an engine problem and I decided to go for an engine replacement. When I brought the car to Dennis to have the engine taken care of, I was provided with top quality service. Dennis was very patient with me and answered all the questions that I had about the procedure. No hard pressure sales just plain friendly and honest service. My car was driving great when the replacement was done. I would definitely recommend Dennis with your car problems or servicing!
This is only my 2nd time writing a review & the 1st time was 8months ago for a restaurant. Anyways Dennis is the owner of this shop and I highly recommend him. He’s an honest mechanic and he doesn’t rip you off. He figures out the problem & lets you know right away what the problem is. He’s not like other mechanics they just want your money and they always find something wrong with your car. Dennis is a honest hardworking mechanic. I moved from Maui & I got recommended to him by a great friend of mines & I'm glad I listened. If ever something is wrong with my car Dennis is the person I call right away. Thank you for your honesty, and not ripping people off.
I really appreciate the service Dennis provided, installing my new water pump/changing the oil has my vehicle working excellent, the convenience of fitting me in his busy schedule is also excellent and the price for the part and installation is affordable. I Definitely Recommend Level Up Auto Styling / Griffin's Auto Repair business for your car's repairs.
Older Volvo was running very rough, Griffin’s has maintained this car for years and once again they came through - diagnosed the problem, replaced the bad parts, and did a regular service - fast, very reasonable prices, definitely will continue to use Griffin’s for all my auto needs. Thanks! Add 12 Feb 25 had small issue w side mirror, Dennis able to fix next day, at very reasonable cost. Greatly appreciate fast n efficient service. Highly recommend. Thanks again!
Amazing service! Dennis and his team did an amazing job figuring out what was going on with my car. He saved me a ton of money on what the dealership told me was going to be a very expensive repair by looking for the root cause of the problem. He was even able to get a new battery for my car at a discounted price. I'd highly recommend them and will be bringing my car here from now on.
Justin and Dennis did a great job on my STEK DYONPrism wrap on my Model Y. This is a really difficult film to work with, but they ironed out the little issues until I was totally happy with the installation. The car looks great, and it took a couple tries to get everything almost perfect. The window tint was terrible especially the windshield was useless. I will do down the street and get a tint shop to re-do the windshield. They mentioned that they do not have an in-house tint guy and it shows. I do not recommend getting your tint there.
Ive had my cars taken care of at Griffiths for the past 10 years. Trustworthy and reliable
Griffin s Auto Repair, did an outstanding job fixing my car. They provided an estimate and were able to fix my car in a timely matter.
I couldn t have asked for a better experience! Friendly, EXTREMELY fair, quality service that really provided me with a sense of comfort in just knowing that this place is here if there are ever any future issues with my vehicle. 5 stars isn t enough to show how great my experience was!
Best and most trustworthy shop Ive ever taken my car to.
Awesome service, great to deal with!
Knowledgeable, friendly and honest. Denis is a good man.
Great knowledge of issues. Pleasant to work with. Respectful and friendly.
Dennis provided incredible service and answered all my detailed questions professionally and accurately. Highly recommend for any needs and is my go to for any car repairs and enhancements going forward.
Dennis did a very good job of troubleshooting the issue and offering a less expensive repair on our oft-used project pickup truck.
Dennis is the best at analizing and fixing my car!
I was very happy with most of the process. Scheduling went well, I didnt see any expensive marble waiting rooms with tie-clad service advisors to jack up the price, and they were careful to document the things they recommended with pictures and get my approval in advance. I was in for a routine servcie and their inspection process seems to be quite good. They completed the work quickly and the price wasnt cheap, but nor was it over the top. I would give them 5 stars except for one thing: they hounded me for reviews like crazy, including texting me several days, including Sunday at 8am (zzzz). Im sure it is an automated system, but they need to turn down the volume on it. Note: I was going to Griffin Auto Works, but I think they are changing names to Level Up Auto Styling. If you dont mind the hounding, its a good shop.
Needed to get a serpentine belt replaced. Dennis and his crew got it done 30 minutes earlier than scheduled.
Griffin s Auto is knowledgeable and honest shop. They have worked on two of my vehicles and I am pleased with the work performed on both. I would highly recommend this shop. Thanks Jose E.
I used Level up Auto Styling for my window tint, and have had a positive experience so far. I left my vehicle for tint and then was ready by promised time. They do carbon and ceramic tints with lifetime warranty. Given that this is a specialized shop and not a commerical one, recommend making appointment before hand. The rates for tint were very reasonable. Also they do tints only on Mon-Wed so make sure to get in before that. My vehicle was returned clean and in the condition I gave. The folks were knowledgeable about the kind of tints rules etc. Loved their service and would recommend for sure.
Dropped off the car for front ppf and tinting windshield and all 4 windows. The checkin process and appointment process was smooth and all options were explained very well. Picked up the car after 3 days and communication was great throughout. The ppf job looks good and is well done and have a follow-up appointment after 2-3 weeks to check for imperfections/sort them out. The tinting job seems well done on the windows but the front windshield is very badly done with visible scratches. They were kind to mention that it will be taken care of in the follow-up appointment. The interior trim was damaged in two places near the edge of the windshield which was not a great sight. I was told the trim will be taken care of in the follow up as well. Will post an update after 2 weeks. Overall, would definitely recommend the place for the ppf job. As for tinting, I will post an update. The people are nice and listen to/address the concerns.
I had a very bad experience, paid a lot of money for a test that was supposed to take 3 hours. 2 days later I took my car out because they wanted more money to give me a simple electrical system diagnose. Very disappointing.
If you want the best customer service, price, and quality for paint protection film and Graphene Ceramic coating contact the owner, Dennis. I had a superb experience with Dennis. His work was excellent and he is a phenomenal person.
Waited a while for my Volvo xc40 to arrive. When I got my delivery date called Level Up to book a full front ppf package and added the basic wear and tear package too. This covers the whole front including lights and door handles and door edges. I got my car in the gorgeous Amazon Blue and plan to keep it looking new as long as possible! The guys there are quick to respond very clear on what s going on and got it back to me sooner than expected!
Very professional shop with quality work. I was able to drop off and pick up my car on the same day. They even sent me a follow up message a few days after to make sure the tints were doing okay, which I really appreciated.
Had nothing short of a great experience working with Dennis and his team. I had my CrV tinted and Jay was able to help me. Dennis was actually on leave at the time, but he was able to set up his team to help me out. The tint itself is beautiful and helps me keep the heat down in these hot months. What I appreciated most was how they took care of me, gave me a ride share to my destination, and on the way back. Ive been to various other private own auto shops and they wouldnt offer that on the front end. Appreciate the tint and hospitality guys. Ill be back for more work in the future.
Got a new Jeep last week and plan to be taking trails in Tahoe this summer, and doing some fishing. Before I head that way I got a few things done to protect my Jeep thanks to Level up, they did a full front ppf job ceramic coated the rest of the car and installing windshield protection. The car is ready to go against the elements and the future time spent on keeping it clean is minimal
Griffin s Auto Repair did a great job adding full frontal PPF and ceramic coating to my car. Very glad that my car will stay shiny and have its paint protected for a while!
I called for a quote and they said for the small slight side windows in my 2 door Chevy Camaro were $75 each. The same price for the normal sized windows. They are way over priced.
Great service! Brought my 2019 CX-5 AWD to get a 4-wheel alignment after installing new tires. Quick turnaround and pretty cool guys! Would recommend!
The whole repair process was incredibly quick and easy. Initially I went to a couple other repair shops and their quotes were higher and repair timelines were a lot longer. Dennis did a quick inspection and helped me deal with insurance and rental. More impressively, when parts came in a day later than expected, he was quick to communicate and even offered to help me with Lyft that day! Overall, very professional, communicative and easy to work with. Highly recommend!
Dennis and Justin are A1 individuals. They truly care about your needs, and they deliver. I recently purchased a new car and took it to them to wrap it with a PPF. The car looks incredible. There were some areas that needed some additional work after the first try, and Dennis and Justin had no problem working on it overtime to make sure I was satisfied with the work. I will definitely continue to come to Level Up/Griffins for my auto needs. Even if they cant help you, theyll put you in touch with someone who can. Really appreciate their hard work and diligence with my cars. Been going to them for years and will continue to do so moving forward.
I have always received great service, quality work and fair pricing at Griffins. I have been taking my cars there for years because of the honest, friendly ,get the job done attitude. Positive
Charged me nothing to diagnose an older Subaru for issues. Super helpful, even when delivering the bad news that all the issues with my Impreza Wagon would cost more to repair than it was worth. Would definitely recommend
Super fast, experienced, and professional crew! Immediately helped with my car, definitely will come back and reffer to others! Positive
This place is great, so professional and really help explain their investigation of issues with your vehicle before fixing.
Took my car in to get the AC fixed and had a great overall experience. They were honest, and great at communicating options. Would use again.
Level up auto styling help me bring new life to my bmw. They did an amazing job doing a full color change vinyl wrap from silver to matte black. Thank you level up and team!
Griffins/level up auto provided great service and did an excellent job at installing a full front paint protection film (clear bra) for my model s tesla. They answered all my questions and was very knowledgeable. would highly recommend!
Dennis the owner was very nice, professional and up front. Price on my repair was much better than other independent shops and the dealer. There were no surprises. Would use them again for repairs.
Always looking to support a locally owned business while not sacrificing quality or over paying. Griffin Auto Repair is a prime example of a local business that takes care of its customers and the community. The owner Dennis is always honest n straight forward and tells you how it is. This is a one stop auto repair shop. Will be back again.
I needed my battery fixed, and I contacted them over the weekend, although they re not open, I got a quick response. Very valuable and shows how much they care about clients whether old or new. Dennis was professional, a wonderful person to depend on. New to Palo Alto, it was difficult to confide in a stranger to repair my car. I m glad I reached out to Griffin s auto! Moving forward any car problems, I ll depend on Griffin s Auto Repair! Without meeting Dennis my husband said he ll take his car there when needed and will tell friends that they re dependable, honest and efficient! I can t thank you guys enough!!
Dennis was wonderful to work with, knowledgeable, and turned around a significant amount of work in a day and a half. Grateful for the fantastic service!
I have a problem car and I constantly stress about finding a good mechanic that won t charge me a fortune and understands the stresses with my problem car. When I called, they took my car same day. When I explained the issues I was having, it was great that he knew exactly what I was talking about and had knowledge about the model across the board having these issues. After the first repair and tests, my car was still having troubles but he took it back without charging me anything additional to work on it. Not being from the area, I get stressed out because I think it may be easy to take advantage of the fact that I m not an expert mechanic. It s super comforting to know that I can go to a place I can trust. Plus, I have a warranty on the parts
Dennis and his crew are top notch. They make sure you car is repaired completely before handing the car back. Their prices are fair but their work is priceless. Thank you Griffin s Auto Repair.
Dennis and his team are amazing. Had a great experience with our VW van. Professional, great service, knowledgeable - clear about what really needs to be done and what can wait - and reasonable $. Excellent. Thanks!!
Best auto repair out there! Has done exceptional job with both our Audi and Acura. Second time use and they been great for all our mechanic issues. We will continue to use them in the future- their quality and care is reflected in their customer service- keep up the great work guys!!
Theres boys dont play. If Im close Im not taking my car anywhere else. Wishbone mount for my Toyota Avalon took all of 15 minutes.
Dennis and his team took excellent care of my car. I had tried another mechanic shop multiple times and they never fixed my AC. The online form for Griffins is perfect. They make sure to address all of the issues you list. I mentioned there was a noise when I idled and I wasnt sure if it was just my AC pump or another problem. The team was able to get my new ac pump installed and top off my steering pump in one day. My car sounds great and it is so nice to have AC again :) The price is very fair. I highly recommend this shop!
Thear vary professional.the shop Griffens . Has Ben in mv along time. They have state of the art alignment. Ther right behind Baha.cafa. Old middel feld way. I give them .5.*****. Rating. Im a retired.tecknishion. For. Raceing. Auot/super Bike. & jet Boats. And aircraft. Im vary pateckuler. On profeshelisem. Jim.
Very glad I came here. Dennis & Justin were both helpful and direct through the whole process, and did great work at a price that was much more fair than the first place I brought the car. Highly recommended.
Highly recommended excellent work, very professional, these guys are great they have done extensive work on my Jeep and I wouldn t even think of letting anyone else touch it.
Place was recommended by a few friends of mine, it was a regular car maintenance (service Now + Oil change), visual inspection, brake service, tire rotation - all went perfectly fine, my beetle feels like new again. Will get back there in next 10K miles again. Thanks!
WOW! If you want to be surprised in a good way this is the place to have your car or truck worked on. Justin and the team were great - transactionally super simple - It is clear they love what they do. If they were physicians - theyd be the physicians physcian.
Dennis & Justin are amazing! I brought my Ford Escape in to get the A/C inspected and to track down an oil leak. They were able to quickly diagnose the issue with the A/C and the source of my oil leak, provide an upfront estimate, and repair it in no time at all. Dennis even removed a nail he found in my tire free of charge. Ill definitely be coming back instead of going to the dealer!
Speedy help to fix a plethora of issues. Griffin does good work for a fair price in a timely manner.
What great service! Dennis and his team repaired my water pumped and changed my oil. Very reliable! Definitely would recommend. Will be going back when needed.
Very happy to find an honest mechanic. Easy to talk to, flexible with schedule, and quick turnaround at a very reasonable price. 100% recommend
Is your car messed up? Griffins Auto Repair is the place to go
Excellent service. Super fast and courteous, replied to my email very quickly and ordered the part. The part came in one business day.
It was super easy to reach out to Griffins. Big shout out to Dennis who knew exactly what I was looking to get serviced and took the time to explain the process in layman terms to ensure I understood exactly what was happening underneath my hood and behind each tire. Everything from start to finish took just a few hours so the job was done fast and efficiently. Highly recommend!
Griffin s Auto repair is under new management and Dennis really knows what he s doing! Anytime I leave my car I know it s in good hands! He s honest, trustworthy, and puts the customer first.. what more could you ask for in a mechanic? Thank you Dennis!
Dennis was like an angel sent to me when my car all of sudden broke down in mtv. I pulled it over to an auto shop next to Griffin s and was told that they couldn t handle it. Although it was already an hour after griffin s closing hour, I still walked in for help. Dennis immediately checked my car, spotted the problem instantly, and told me that he can have it fixed by noon the next day. I had to pick up my car after the closing hour again the next day and Dennis arranged the whole process smoothly without a single complaint. I wish I were local so I could totally rely on Dennis for any car related issues. I highly recommend this place for Dennis s undoubtedly high expertise in auto repair, his patience and friendliness to customers, and his compassion to people who really need help.
Dennis is great! Top quality work and honest. Highly recommend.
Dennis provided more than I could have asked for. Due to the age of my car, I wanted minimal work done to get it functioning. Dennis was able to provide that at a very reasonable price point. The work was also amazingly quick. I got my car back with a new radiator the same day. Highly recommended.
My first visit under the new management. Service is still as reliable and professional as ever.
Loved this place! Very honest and trustworthy. I am going to be bringing all my cars here from now on. Thanks again Dennis!
Honest, Reliable and Very Reasonable, we wont take our vehicles any place else! Dennis is AMAZING!!!
Great, quick service that didnt break the bank :)
I highly recommend coming to Griffins Auto Repair for your auto repair needs! I moved from Ohio about two years ago and it was very important for me to find a reliable and honest mechanic. My neighbor recommended me Griffins and I couldnt be happier with the services Ive received. They really go the extra mile to figure out any issues with your car, communicate what is going on that makes it easy to understand for someone (like me) who does not speak fluent in auto mechanics, and is very fair in the pricing for parts and labor. Exceptional customer service too!
Dennis is very reliable and easy to communicate.
Professional, trustworthy mechanics in the conveniently located spot. I needed new breaks for my SUV. Called, got an estimate, set a date, brought the car in - all done in a couple of hours while I had lunch and worked at the next door Bajis cafe (people, hospitality, and buckwheat pancakes are top notch!) Dennis, the new owner, made sure I had all questions answered. Definitely will have my next service done with them. Highly recommend.
This is the best auto repair shop in the area. Dennis is trustworthy and honest with what needs to get done on your car. Everyone should go here. Thank you Dennis for doing a great job on my car!
Found out what was wrong with the car (not the bearings but shocks) and repaired at a reasonable price.
I came to Griffins Auto Repair and talked with Dennis about installing a lift kit on my truck, and getting some new rims and tires. Dennis allowed me to pick out exactly which rims I wanted, what tires and the size I wanted, and let me select the size of the lift kit. He then purchased everything for me and installed everything personally. I thought Four Wheel Parts was the only spot in the bay area you could go to get your truck or SUV lifted, but that simply isnt the case. Dennis and Griffins Auto Repair did some amazing work and my truck looks awesome. I will definitely come back to Griffins Auto Repair to get running boards installed in the near future. Amazing ownership and customer care as well! I couldnt recommend them more!
Great place to take your Auto. Professional Service. Dennis is very honest about Parts, Labor and Service. And is Prompt when Car should be Completed. HIGHLY RECOMMEND.
Dennis simply went above and beyond to help me with all the issues my vehicle chose to manifest over the course of a very stressful half day. I will be using his services whenever the need arises.
Took my car in because my check engine/malfunction light was on and the next appt at the dealership was 2 weeks out. Dennis did some quick diagnostics and found some issues with the engine. Unfortunately turns out I need a new one, and luckily im still under warranty, but I was quite happy with the prompt service and clear explanations on what was wrong. Took it around noon without an appt and had an answer before the end of the day. Asante!
I brought my truck to Griffins Auto Repair and I couldnt be happier with the results. I spoke to Dennis about installing a leveling kit, new tires, rims and running boards on my 2016 Ram 1500. Dennis provided valuable insight on various brands and options for the products I was looking for. After picking out each of the products I wanted, Dennis ordered them and installed them all in a timely manner. I was impressed with the professionalism of the staff, the ability to communicate directly with Dennis and my truck now looking amazing. Thank you again.
Dennis was great! Professional, courteous and completed my repair timely and at a reasonable price! I would recommend Griffins auto repair to all my friends and family!!!
excellent
This is the best most honest place for your car repair. Dennis is super nice and takes awesome care of his customers. He even put my car first because I didnt have any other way to get around.
Griffins auto repair has maintained my 2004 150 extened cab truck since i bought it. I will never take my truck to another auto shop. Best customer servic in bay area, honest and totally dependable always.
Dennis is great - really nice and knows his stuff.
The repairs done to my car provided a serious performance change. The turbo is kicking in sooner, and its accelerating much quicker from a stop, and at freeway speeds. A lot more power. So overall my car is driving like new! Plus the customer service was top notch! Dennis, my mechanic, was very knowledgeable, and extremely efficient. He kept me informed, and delivered results and completed my repairs quickly. I have definitely found a trusted shop for my car and will be using them for all my future automotive repair needs. Id highly recommend this shop to anyone, who wants trusted prices, and top notch service.
Quality inspection and oil change. Dennis cares about his customers.
Prompt & courteous service from a mechanic with over 50 years of experience. Ive brought in both old and new cars. Ive never been disappointed.
Very displeased with their work. The guy that runs this place is completely untrustworthy, and I am never taking my car there again. He charged me over 320$ for a part that I later called the dealership he claims to have bought it from, to find out it costs under 100$. Additionally, he assured me he had fixed a hose leak, but the light came on the day after for the exact same problem. When bringing the car back in, he refused to even look at it. The man claims he knows what hes doing, but from my experience he is untrustworthy and cannot get the job done. Highly recommend that you take your car someplace else to get it fixed.
He charged me over 350$ for diagnosis, claimed to repair the car, but when I got it back there had been absolutely no difference, although he claimed he had fixed it. 750$ down the drain. I took it to another mechanic, and within ~10 mins he traced the problem to a loose connection, and fixed the problem. Not sure how he has stayed in business this long. If you know the problem, or have to do something simple like change oil or fluids, he might be your guy (but probably still charges too much). If there is anything that actually requires knowledge of cars, I would recommend to go elsewhere
Dennis is great! His repairs are crazy fast, his prices and the services he chooses to do are reasonable, and hes *very* considerate (offering to pick us up since we had no other car, letting me drive the car home even before I paid so I could get my check book). Weve been going to him for 5-6 years, and would definitely recommend him.
Nice, not lazy & skilled guy, what you need in a mecanic
Dennis Griffin is my go to mechanic. He is honest and kind. He knows vehicles well and runs his auto repair business with great integrity.
Dennis has been performing maintenance on my 2006 Prius for 3 years. He is very reasonably priced and only does service that is needed. I have had NO problems with my car and I have 115,000 miles on my Prius. He is very knowledgable and honest. I would recommend griffins to anyone needing car maintenance or major repairs. Just visited Dennis at Griffins with my new 2013 Ford Cmax.. He always makes time for me to bring my car in for maintenance quickly. He never over sells maintains my vehicle with just the service needed. Love to Griffins Auto
If youre looking for a knowledgeable, honest auto mechanic, please read on ... Ive known Dennis Griffin of Griffins Auto Repair for over 15 years. In his past, he trained auto mechanics, so he knows all of the ins and outs and has many connections in the business. I am very pleased with Denniss work. He always answers all of my questions and gives me his honest opinion. He has talked me through the awful experience of sitting in my car in traffic when my car died, and he even shopped for a replacement for me when I was thinking about trading in my car. He works on all kinds of cars: domestic, foreign, and hybrid. You wont be disappointed with his work.
Awesome. Honest. Is a real mechanic.
Honest, reliable, friendly, and inexpensive! What more can you ask for?