3245 Winchester Blvd, Campbell, CA 95008, United States
We all dread that first dent in a new car, especially when it's an expensive electric model. After several shops turned down the job, Victor at Prestige stepped up without hesitation. They handled all the insurance questions and made the entire process straightforward and stress-free. I was kept updated every few days, and my car was restored to its pristine condition in less than a week. The excellent service and friendly staff made a tough situation feel like it never happened. I highly recommend Prestige for their outstanding work!
My car was side-swiped while parked and has damage along the entire side of the car. I was beyond upset at what happened to my beautiful car. Prestige gave me a loaner car which I was very grateful for. I’m a teacher and I needed to get to work and I only have one car. Prestige restored my car like new. It turned out great. I could not be happier with the outcome.
I've been bringing my cars here and those I've rear-ended for over ten years. I have always received impeccable customer service and work. This time around I had an issue with someone at the front desk. He was rude and communicated poorly. I was worried that this was not the same excellent shop I had experienced many times before. After driving to the shop 3x to pick up my car and getting the run around from this kid, I finally spoke with Laura who is so sweet and the owner, Art. Art apologized and displayed that excellent customer service I am use to. He and Laura restored my faith in the shop and will continue to have me as a loyal customer. The work that was done is flawless.
This is a pre-work review. 4.5 rounded up. The people have all been friendly, communication has been pretty good and it was easy dropping off my car for repairs. The lost half star is for the absolute clusterfluff that is the parking lot. There are half a dozen auto work places sharing it and there is NO ROOM, not even to stop and talk to someone. If you stop, you're going to be blocking the tiny lane. Driving around it is discomfiting because it's so freaking tight. I don't see how they could improve it, honestly, but it's something to keep in mind.
Brought my car in for a repair after being rear-ended. I’m very pleased with the result as they got it done in four days, and it was waiting for me when I came to pick it up, washed, waxed, and looking brand new :) the job was simpler than others, but the atmosphere gave me the sense that the staff were a good team, knowledgeable, and pro at car repair. Although the receptionist tasks took a back seat to their car work, I found no huge issues. Highly recommend!
Art and his crew did a great job overall from a car I didn't think could be repaired. Even after when I had a few problems with buttons and parts availability they got me back and made sure to fix everything and calibrate the car properly. Would recommend.
They came highly recommended to me to have my car worked on after my accident a couple of weeks ago.. Unfortunately my car was deemed totaled.. So I didn't really get to experience their work, but I do know that there are very nice people working there!
The culture at Prestige Body Shop was abundantly clear: “Customer satisfaction for a job well done Is their motto”. Art, Roger, and their amazing crew did an unbelievably, awesome job in restoring my Prius vehicle back to its original condition. The work done was meticulously professional in every minute details. Without question, I would not hesitate to recommend Prestige services to anyone.