245 Rodriguez St, Watsonville, CA 95076, United States
Carquest is a locally owned and operated auto parts store that has been serving our hometown for years. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.
These guys have been around since I was a kid. People here are knowledgeable and willing to help.
Excellent service. Great store! Much more knowledgeable and professional staff than places like autozone, O'Reilly, etc..
Great customer service. They went above and beyond after I struck out at auto zone
Friendly atmosphere, good service. Nice little shop.
I have been buying my auto parts here for over 60 years. They always have what I need.
A local tractor supplier suggested I go to Davis to find an off sized hydraulic plug. "They have weird stuff..." I had my doubts, but the man at the counter went into the back and emerged with the exact fitting I needed! I don't know what would come of the world if we lost mom and pop establishments like this. Bypass Orielly and buy local, at any chance you have!
Bad customer service i asked for the part the person at the counter was hesetive as to what part it was mention parts that were even erevilant to my truck i asked him for the part number to see if it was the one i needed since he wasnt sure himself he acted defensive about it as if i was asking for something top secret all i wanted was to double check if it was the one i needed responded with attitude i think if you are paying them in advance for them to order a part that they are makeing money out of I atleast have the right to know if its the correct one. I called and spoke with there managers to let him know what was going on got same respond from him "WHAT DO YOU WANT"? out of him. Its kind of sad that they ask for us to support local businesses I try to but with service like that its not possible they push business some were else Online big "O" big "A" Better service better prices !!!!
Great customer service. If they don't have what your looking for or can't order it. They can surely suggest where you can look to find the part. But most of the time they can get item.