Soquel Smog Check in Soquel

Excellent, fast, efficient, friendly and prices haven't changed for 2 years, still $50 with their $5 coupon that is readily available.

Very efficient and reasonably priced smog inspection station. The run down and cold waiting room needs improvement.

As you can see by the majority of the other reviews you should not visit this place. Unfortunately, I did. After explaining that I was putting mileage an my car and watching my code reader to see when and if the sensors would reset I asked if there was any chance that they would be able to give my car attention quickly if I was lucky enough to get the last sensor to reset. The employee just said, "no" and chuckled. I asked if they were booked all day and he again said, "no". So rather than try to reason with him I just said that I would take my business elsewhere to which he replied, "Get outta here". I understand that many businesses in the area are busy and making an appointment is always the best approach if possible (although other reviews even bring that into question with this place). But in my case, trying to get the car smogged as soon as the final sensor resets is crucial. I've been in this position several times over the years and have worked with several SMOG check places that understood the situation and worked with me. It's fine to say that you cannot help me or that you cannot promise a quick look at my vehicle. I mean, my problems are my problems not theirs. But there is a way to communicate that to people that is not childish and dismissive. In closing I will say with confidence after my own experience and reading the previous reviews that this business does not care about your business. There are PLENTY of other places to get your car smogged. If you have decided that you will not bring your car to this business at least in part because of this review please click "Like" below. Hopefully, if that number rises this business will understand that their treatment of current and potential customers has consequences.

Great price and friendly mechanic. No reservations so wait time is a bit of a hit or miss

fast, no problem at all. no overcharge. only complain is not toilet for customer. :(

I should have looked at the reviews before coming here. This is supposed to be a family owned business..more like a mafia. They ripped me off doing low down business. DO NOT EVEN CONSIDER THIS place. They tricked me into paying extra by telling me it didn’t pass. The young lady who seemed nice said to drive it for a while and come back. I did that and came back then waited several hours later. So it passed just because I was told to drive it and then I have to pay almost double what I originally paid? Instead of $90 I paid over $150.00. Then she said it’s stated on the wall. After the fact she says that. That’s the scam they probably are doing to people. This so called family business should be reported. DO NOT EXPECT HONESTY AND INTEGRITY. These people are out right crooks. The worst of this is that the employee at the desk smiles offering me $5.00 discount after she knew the business scammed me. Some people can stoop down so low and wallow in their filth of deception. This business is steep in the muck. Read other reviews like I should’ve before even coming here.

I brought my car in for a smog here as the DMV required it be done at a Star station. My car failed smog, and when the extremely sour, unpleasant woman behind the window informed me of this she said: "have you not driven your car in awhile or had any work done on it recently?". I told her yes, that the battery had been replaced the week before, and she said "oh that's why it failed smog so you need to drive it around for about a week then come back in--I usually ask people about that". So I said "okay, so when I bring it back I won't be charged for the second smog test, right?". She said "Yes you will be, but it will only be $30". I told her that if she'd asked me the question that she "usually asks people about" this could have all been avoided. Her response: "I don't have time to ask people lots of questions". I said "It's one question, not lots of questions". Total joke. She was so utterly unpleasant, never saw a smile cross her face, worst customer service possible. When I brought it back in my car passed smog the second time, I paid the $30 (on top of the original $45 I had already paid the first time), and I will never come here again. I highly recommend you avoid this place if you are reading this. The woman I dealt with was literally as unpleasant as they come.

No-appt/drop in, a couple customers ahead of me but I was done in less than 45 min Friendly guy working counter. Comfy waiting area, good WiFi, all smooth. 2024/10/27 drop in I was first at 0800, done by 0825, no surprises