O'Reilly Auto Parts in Scotts Valley
245-b Mt Hermon Rd, Scotts Valley, CA 95066, United States
About
Your Scotts Valley, California O'Reilly Auto Parts Store #2580 is located at 245 Mount Hermon Road. We have the parts, tools, and accessories you need, as well as offering Store Services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. This location also makes custom hydraulic hoses for your machinery repairs. Need a tool? Take advantage of our free Loaner Tool program (refundable deposit required). If you decide you want to keep a tool, it's always the same price as the deposit. If you have any questions, stop by the store and speak with one of our Parts Professionals. With over 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.
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Quick service, friendly staff. Their oil bin was empty, sometimes it's full so call ahead if that effects you.
The staff was hella friendly Daniel is amazing. I went in to buy a wire crimpers to replace the headlight connector on my 2015 honda accord. Daniel helped me replace the headlight socket plug and made some good recommendations. Daniel rocks!
Recently I got pulled over for having a brake light out. I stopped by O'Reilly's afterward and they helped me get the right part. After trying for an hour straight to get my brake light assembly out, I returned to seek help. They tried to assist me with it as best they could. Later, when I called back asking if they seen a part I left behind they assisted me with it. They do what they can and sometimes they go a little bit beyond. I'm super thankful to have them near. Such a great team! Will definitely be going back!
Shout out to Juanita at Scotts valley O'Reilly's.what and angel she is so professional and knowledgeable and don't let anyone say a woman can't help you with mechanics.,and the other staff members were so helpful and friendly as well.Sandra H.
A good basic auto parts store. They had what I needed ( an oil filter) at a reasonable price. The help was helpful as needed.
They were very kind to help me with returning parts that I need for my car and they made it a great experience to want to shop there. I would recommend this place if you need parts.
The manager Augustine was extremely friendly and helpful. Got some wiper replacements and he offered to put them on for us. Top Notch! We’re definitely going back for our future automotive needs. Augustine is a credit to your organization. Thank you.
The guys working acted inconvenienced by my presence let alone my questions. Granted, it was near closing time, however I've had a lot better customer service at other locations. I was the only customer shopping and stood in front of the counter waiting to ask a question, while one employee sat by the register looking at his phone oh, and another was nearly six feet away organizing inventory on display near the register. I had to iniate the interaction and I did so by asking the guy who was sitting by the register if he was on the clock, (I wouldn't want someone to bother me on my lunch break.) He responded with, "Well, what do you need?" And after reading this right now, I feel kinda silly saying that this interaction bothered me, but it really did. I had already spent 5 or so minutes scanning the shelves of every aisle in the store, being the only customer there, I felt I should have been approached by an employee to assist me in my search. They didn't carry what I needed but I bought a tool I could use, anyway. Was going to rate 2 stars but will change to 3. The fact they didn't carry what I needed shouldn't weigh in on the review, considering it was a part for an aftermarket piece of stereo equipment.