Aloha Motors in Santa Cruz

512 Pacific Ave, Santa Cruz, CA 95060, United States

★★★★★
(79 reviews)
Specialties: Used car dealer Auto repair shop Finance broker

About

Aloha Motors is located in Santa Cruz CA and offering amazing used cars at great low prices. We have been in the automotive business since 2013 and our staff has many years in the automotive industry. You can rest assured that we will do our best to get you the best price and also the best deals on your auto loan. We are a family owned business that makes our customer satisfaction its main priority regardless if you're buying a car or not. You can come in to Aloha Motors and test drive any of our cars without any commitment or pushy sales guys like the other dealerships. We offer extended service contracts and warranties on all of our vehicles. Our cars for sale range from Honda, Ford, Toyota, Subaru, Chevrolet, Acura, Nissan, Merce

Website
alohamotors.net
Address
512 Pacific Ave, Santa Cruz, CA 95060, United States
Plus Code
XX8G+W8 Santa Cruz, California, USA
Time Zone
America/Los_Angeles

Business Hours

Monday
11 am–5 pm
Tuesday
11 am–5 pm
Wednesday
11 am–5 pm
Thursday
11 am–5 pm
Friday
11 am–5 pm
Saturday
10 am–4 pm
Sunday
11 am–4 pm

Services

Service options
Delivery
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Payments
Cheques Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.7
★★★★★
79 reviews

Most Mentioned

price (14) financing (10) feel (5) pressure (5) driving (4) check (3) negotiate (3) quality (3) payment (3) patient (2)
5 stars
69
4 stars
5
3 stars
0
2 stars
1
1 stars
4
★★★★★
January 1, 2025

Definitely recommend coming here if you need to get a car. Fast service and amazing selection. Met my needs and budget. Thanks Team! I have young drivers in the near future and look forward to introducing them to Josh for their potential first car! Looking forward to connecting with you in the future. Best Regards, Ms. Lara

Review photo
Review photo
November 9, 2024

Really had to use the bathroom, I ignored the clerk when he said the restroom was for customers only. He came to the bathroom and kicked me out very angrily—I mocked his anger. As I was walking home him and the other man working stood at the edge of the property, to me another overreaction and paused to return their stare. One of them charged across the street to fight me, which was never my intent, tackled me and slammed my head on the pavement—I lost briefly lost consciousness and got a concussion. If you witnessed this please contact me, I’m going to try and press charges.

Review photo
June 16, 2024

I bought my Honda accord a couple months back from aloha motors, and after buying I realized it needed an oil change. When I went to get it done…they told me my valve cover was leaking bad and I should take it in to get it fixed. I immediately contacted Aloha motors where they told me to bring it back and have it fixed. I did just that and thought it should be totally fine now…but when I recently got another oil change they let me know it’s still leaking pretty bad. I also traded in my previous car in which I was told aloha motors was supposed to release my information from the vehicle through the DMV, but they never did it. I was receiving tickets from whoever bought the car from them, under my name! As well as DMV registration suspension under my name for the vehicle I traded in months ago. I do not recommend going here due to the lack of care and quality I received during my trade in and purchase. My car came with a problem, and I paid 15k (cash) as well as my traded in car for a 2013 Honda. I decided to do it because of the reliability and reassurance from the owner of the dealership (Josh) that the car was in perfect condition with 0 problems. I obviously got scammed and am still dealing with the consequences. Please do your research before purchasing a vehicle from these careless people.

★★★★★
April 5, 2024

I bought a car recently (and remotely) from Aloha Motors and it was a great experience. I was nervous about buying a car I hadn’t seen in person couldn’t test drive, but I was looking for a very particular car that was hard to find and they had it. They did a video call with me and showed me the car, inside and out. They let me listen to the engine and the stereo and answered any questions I had. Then they delivered it right my door in Santa Rosa! They’ve been very helpful before and after the sale. I highly recommend them!

★★★★★
December 12, 2023

I purchased a VW eGolf here after looking at the other local independent lots around town, and I had such a wonderful experience. Gabe made it so easy and quick, too! I love my new used car and am really happy that I went to Aloha Motors.

★★★★★
July 29, 2023

I purchased a used Chevy Bolt from Gabriel at Aloha Motors in Santa Cruz. It was actually very pleasant and easy to do business with them. I had been talking to 3 or 4 other dealerships and it was your stereotypical used car dealer vibe - very pushy, calling and texting everyday, sometimes downright disrespectful - but with Gabriel at Aloha I did not feel any of that aggressive sales predation. He was very helpful, kind, and mellow. We were able to strike a deal within 15 minutes. Very thankful to Gabriel and Aloha Motors for a stress-free purchase. Highly recommended.

★★★★★
December 18, 2021

Aloha Motors and the people who run it are the real deal. By far the best car buying experience, ever. After looking at several other lots in town, and speaking with both Josh and Gabe a few times on the phone, I decided to apply online with Aloha. Gabriel made the entire process expedient and seamless. He had me processed and approved for one of my most favorite cars I've ever owned, in less than 24 hours. I was blown away. The car was in excellent condition, and was sold to me for a great deal. It was the smoothest, most earnest transaction I could have ever wished for. ...But that's not all. A few weeks after I bought the car, I could not muscle open the oil cap. So I stopped by Aloha's office to see if they could help. Josh and Gabe personally checked and filled my oil(!!!). It was beyond! They are the dream team. I definitely recommend doing business with Aloha Motors.

★★★★★
January 16, 2021

Gabriel and Joshua were both great assisting me in not only financing my Toyota Prius, but in solving any problems that I had, including making sure I knew how driving a Prius could be different than the manual engine cars I had previously. I got very nervous when the equivalent of a check engine light came on a few days after purchase, as the Toyota dealer I took it to said the part alone would cost over $2K and that it wasn’t covered under the warranty plan I was given. But Joshua said he would call the Toyota dealer directly and he got everything worked out as the problem, a bad catalytic converter, was still under the manufacturer warranty! Why the Toyota dealer didn’t tell me this is beyond me! But thanks to the wonderful helpfulness of Gabe and Josh, I was able to get the new cat installed free of charge plus was able to get back the diagnostic fee of $165 from Victory Toyota dealer that I had already paid. I can’t give enough praise to Gabe and Josh of Aloha Motors!!!!

Review photo
★★★★★
May 24, 2024

Al was super knowledgeable and friendly. Easy to deal with. I would buy from them again.

★★★★★
March 24, 2024

I got a fair price for the vehicle I purchased and they were helpful with their financing options. Worked with Gabriel and have no complaints. An easy recommend.

★★★★★
Verified Reviewer
March 24, 2023

Great service. Great selection of vehicles. Simple and easy no pressure car buying experience. Thanks guys!

★★★★★
March 24, 2023

Great car. Great service.

★★★★★
March 24, 2023

Daughter bought her first car on her own and it was a great experience!!

★★★★★
March 24, 2023

The BEST dealership in Santa Cruz! Thank you so much sir Josh! the nicest and funniest car dealer ever. I was able to buy my car the day I got my drivers license and its all thanks to him for being so understanding and helpful. Wish yall the best! come check this place out, guys!

★★★★★
March 24, 2023

As a college student as well as a first time buyer, I wasnt really sure of what I was going to buy or how to buy a car for the first time. Gabriel was there to explain every step of the way as well as explaining all the paperwork to me before I signed them. He was very patient and I drove off the dealership in less than 3 hours. Thank you so much again!

★★★★★
March 24, 2022

Let me start off by saying this place was so amazing I drove four hours just to finance a car from them! Gabe & Joshua went above and beyond to make me feel comfortable and guided me through every step of the way. This was my first time trading in a vehicle and financing a newer one, so I was very confused and wanted to make sure I was making the smartest and most reliable choice. They saved me so much money and time I could not thank these two gentlemen enough! There was a little trouble getting my loan at first but Gabriel made sure he found a bank that would approve me, all while thoroughly explaining the process and answering any questions I had. Joshua gave me an amazing deal for the car I traded in and offered to help me out anyway possible with the financing process. Needless to say I got my dream car, 2015 Jeep Renegade. Runs great & is super cute. If you are looking to finance a car or trade-in definitely go to a Aloha Motors and talk to Joshua and Gabe they will give you an amazing deal and treat you like their own family :)

★★★★★
March 24, 2022

First time financing a car and Josh made it very simple and easy! He was a great help and really enjoyed this dealership!

March 24, 2022

Will never buy from here again. They sold me a lemon that cost me over 8k (not including the 16k the car cost) within the first 11 months of ownership. The staff was friendly, however, when I called to talk about the car issues they did nothing to reconcile the problem. I overheard them throwing in a free 3 month power train warranty to another customer when I came to pick up the spare key. I m sorely disappointed that I did not receive the same customer care. I m local to Santa Cruz and would not recommend purchasing a vehicle from this dealer. My saving grace was a tree landing on my car and getting totaled out by insurance. I still took a huge loss. Took my money straight to the Toyota dealership and will never look back. Update: thank you for your response, however when I reached out in regards to the car issues, Gabe told me that there was nothing you could do to help me. In regards to the extended warranty, I was told I would have to put an extra $1000 down even with a substantial down payment which is why I declined.

★★★★★
Verified Reviewer
March 24, 2022

Great selection in my price range, great customer service, very knowledgeable and easy to do business with. I loved their flexibility with regard to my trade in. Would definitely buy from them again, but I wont have to as the suv I bought will last me for years! I am a very satisfied customer

★★★★★
Verified Reviewer
March 24, 2022

They are good over the phone ..I havent bought en a car from them tho..very nice people

★★★★★
March 24, 2022

I walked into this dealership looking for a quality used vehicle. Being a woman I don t know much about vehicle maintenance or history. The salesman Josh helped me through the process of buying a vehicle from start to finish. He was fast on getting me approved for an auto loan and explaining what I needed to do to drive away that day. I appreciated his transparency when asking about financing and the existing warranty on the car. I would go back for another vehicle in the future. Thanks Aloha

★★★★★
March 24, 2022

I bought my car from these guys a few years ago, It has been an excellent car for me with no problems whatsoever. At the time I bought it we had arranged to have an extra key made, but I never followed through, then recently the key I had started breaking (the plastic part separating from the metal) so I called them up, not only did they remember me and the car, but they also honored the arrangement we had originally made some 3 or 4 years earlier and replaced my key!! I frankly dont expect to need to soon, but when I need a new car I plan on going back to them!

★★★★★
March 24, 2022

Aloha Motors was a dream to work with. We found the perfect car for our camping adventure. They even added a back up camera for me and hooked me up with a spare key six months later!!! Excellent customer service, great prices and cars!!!! Highly recommend!

★★★★★
March 24, 2021

As a woman, walking into a car dealership was something I used to avoid at all costs, until I visited Josh and his team at Aloha Motors. The team at Aloha Motors is not only professional but also knowledgeable and transparent. Josh was very patient with me and assisted me in finding the right car for me. He went above and beyond to show me the in-depth mechanics of the car, which no other dealership had done. Aloha Motors also has wide selection of quality cars. I was very impressed with there selection of luxury and sport vehicles. I found the perfect super clean BMW. I would refer anyone looking for great customer service and a nice selection of cars to visit Aloha Motors today!

★★★★★
Verified Reviewer
March 24, 2021

After looking at their inventory online, I called and scheduled to come in and test drive the car of my choice. Josh made the process quick and easy, securing my loan qualification before I even came in. I left with my new car, very happy with the friendly and knowledgeable service. I would definitely recommend Aloha Motors to anyone looking for a reasonably priced, good quality used car.

★★★★★
March 24, 2021

Been wanting another car for awhile and, after reading the reviews and looking through the website, went down and bought one today. Gabriel was great. Answered all my questions, let me take as much time as I needed to test drive it and handled all the paperwork promptly, which I was afraid was going to be a nightmare during the pandemic. Ill be back.

★★★★★
March 24, 2021

Aloha motors has great quality cars ! Josh is a very welcoming and out going person it made my family and I have a great experience !

★★★★★
Verified Reviewer
March 24, 2021

Aloha motors I liked the attention they gave us and because they have very good cars and in very good condition and very clean and they help you find a bank with low interest and of course I would like to buy an ai car next time or I forgot very beautiful, very original place

★★★★★
March 24, 2021

Wow! Joshua was truly honest, upfront, ethical and transparent with me. No high pressure sales language, no complex haggling ... just offered a good price for my trade-in and a good price for a lightly-used car. What more can a buyer ask for? Id buy here again any time!

★★★★★
March 24, 2021

Needed to sell my car. Covid made it extra tricky to do. Joshua reached out after seeing my craigslist ad. I brought the car in. Established sale price with some wiggle room to negotiate. One month later I was walking away with a check for more than my bottom line. If youre looking for a headache free transaction, put your vehicle in Aloha Motors hands.

★★★★★
March 24, 2021

This is my second car purchase from Josh at Aloha Motors... my credit sucks and josh/Gabe were able to get me finances for a 2011 Jeep Patriot with a cheaper payment then my last car.... these guys are great!

★★★★★
Verified Reviewer
March 24, 2021

I met these guys and even though I didnt buy a car they are cool! Good people!

★★★★★
Verified Reviewer
March 24, 2021

Highly recommended. They are doing everything for their customers, even when its difficult.

★★★★★
March 24, 2021

Joshua was courteous, generous with his time and truly professional. Probably the best experience buying a car Ive ever had. Will go back for my next need.

★★★★★
March 24, 2021

Very friendly employees and quick service. Very highly recommend

★★★★★
March 24, 2021

I am really happy I have found this place. Josh has gone above and beyond when it comes to my intoxalock device. When it comes to their mechanics I have zero worries. Very profesional.

★★★★★
March 24, 2021

Aloha Motors is a reliable and trusting car dealership. They really care about their customers and give you a great deal. I recommend them if you are looking to buy a used vehicle in the area.

★★★★★
March 24, 2021

looked for a car. I knew what I wanted and bought cars before so I know how to deal with dealers. Josh was straight forward and worked with negotiations. Picked up the car under 3 hours. You looking for now BS sales? Straight forward? Come through

★★★★★
March 24, 2021

Joshua was extremely accommodating and honest about the car we wanted. He went above and beyond the usual dealer experience for us. He made us feel like family and continued to provide support after our purchase.

★★★★★
Verified Reviewer
March 24, 2021

I bought an excellent LEXUS RX300 that needed a couple of items fixed. Josh and his staff ordered the parts and completed the job. vehicle works perfectly. Also no hassle in sale of vehicle .Very friendly and helpful also. The SUV drives excellent now and everything works excellent too. Great Job!!! You guys rock!!!!

★★★★
March 24, 2020

They do have good follow thru, Ive recommend to others.

★★★★★
March 24, 2020

We stopped by because we were in the are and desperately needed a car. The gentleman that helped was very straight forward. We didnt buy a car here but they he was VERY helpful.

★★★★★
March 24, 2020

Fast easy great service!

★★★★★
Verified Reviewer
March 24, 2020

Going to buy a new Car .... Yes

★★★★★
March 24, 2020

Thanks Josh and Terry. I bought a Prius from you guys a year ago and because DMV was changing their systems, my registration from the car I traded in got lost in the mix. It was a paperwork nightmare that ended when I asked Josh for help. He handled the whole thing and made a problem I d spent six months trying to straighten out go away in one day. Both Terry and Josh, from the day I bought the car a year ago until today, have offered unbelievable customer service. You made everything easy. Thanks again!!

★★★★★
March 24, 2020

So, Im 34, and the wonderful people at Aloha Motors went above and beyond to help me finance my first car ever yesterday. 10/10 would definitely recommend these guys to anyone seriously interested in getting a car!

★★★★★
March 24, 2020

I m so lucky to have found aloha motors! Such a great experience from the very beginning to the end. (Highly recommend!) In my life I have probably bought and sold 20 cars but this was the easiest place to deal with even compared to private parties. The owner Josh made it super easy from the very start there were no hidden fees and provided free Carfax and auto check records. I picked up a Ford F1 50 fully loaded but paid for the standard private party excellent value price! (Thanks josh you rock) The truck made so many compliments within my family that a month later my mother bought a 2010 Lexus IS250 from him! After 30 years Of purchasing used vehicles I have finally found the spot!

★★★★★
March 24, 2019

Awesome experience. Josh is not pushy or condescending..hes patient, knowledgeable, and considerate of other people waiting to be served. Hes aware of his priorities. I rate this 110%...OH and I love my new car. It was clean and I was proud to drive it off the lot.

★★★★★
March 24, 2019

We are very pleased with the service and professionalism at Aloha Motors. They have 2 locations in Santa Cruz and in the past several years we have bought 3 vehicles from Aloha (2 in the past 2 months). We have worked with both Terry and Josh and both of them are great to work with. There is no high-pressure sales and they provide a wealth of information about cars. In addition, they followup with you and help you after the sale. I would not hesitate to go back to Aloha Motors. Each time it has been an enjoyable experience going there, and we have excellent quality vehicles (i.e. Toyotas) also. Thank you, Bob McGrath

★★★★★
March 24, 2019

Terry was fantastically helpful, and took the time to explain my options regarding financing. All three of the folks I met there were very helpful, actually, and there was absolutely zero pressure. I didnt wind up buying there, as they didnt have exactly what I was looking for at the time, but Im telling my friends that this should be their first stop when looking for a pre-owned car.

★★★★
March 24, 2019

I got a great car from them. I will definitely check them out first when I want to upgrade. They have fair pricing and great customer service.

★★★★★
March 24, 2019

After looking all over the Bay Area, We found Aloha motors. Terry sold us my dream car. He was very knowledgeable on specific details about the vehicle. He was easy to work with very professional and personable. He made all the paperwork A breeze. We were out of there with my new car in less than an hour. The car comes with a 90 day warranty and goes through a complete check up at Wheel Works before it hits the lot. We will be back.

★★★★★
Verified Reviewer
March 24, 2019

Excellent service and nice man. Card are great deals as well

★★★★★
March 24, 2019

These guys are awesome. Me and my boyfriend visited both lots and Gabriel and Josh were just great to deal with. I ve only been on larger commercial lots before and I can say I would rather deal with these guys 100% of the time. Josh was particularly genuine and made us feel very confident about purchasing from him. He helped us through a wonderful deal on a great car. We love these guys!

★★★★★
Verified Reviewer
March 24, 2019

Here at aloha Motors the service is very good and how they explain all the procedures and operation of the vehicles in English or Spanish quality at a good price variety of vehicles and they serve you in your language

March 24, 2019

Stole my car

★★★★★
March 24, 2019

Terry is great! Super excited to get my car.

★★★★★
March 24, 2018

I have deep gratitude for Aloha. Theyve gone above and beyond to help me get a wonderful car. They have been responsive, kind and generous and exceeded my expectations in almost every way. I look forward to a long relationship in auto purchases.

★★★★★
March 24, 2018

Joshua was very helpful and knowledgeable. He followed up by e-mailing me the car fax. We appreciated his patience too.

★★★★★
March 24, 2018

Number one in professional customer service. The employees here really make you feel at home. I am really glad I bought my first car from these guys.

★★★★★
March 24, 2018

Early April 2017 I was looking to purchase a truck needed for around the property tasks. I looked at various dealerships and was always lead towards a vehicle beyond my requirements, they wanted me to purchase more truck than I needed or wished to spend. Not so with Aloha Motors. Their small friendly corner operation fit the bill. Both Aloha Motors associates I conversed with were extremely knowledgeable in all phases of what to expect in financing and took the time to explain how secondary market financing and local banking lending practices differ in cost as well as rates. I was impressed. After our discussions they lead me to seek out a local financial institution that might well offer me the best available rates., which saved me a lot in interest rates and cost. From the test drive to finalizing the deal they maintained the highest integrity, explaining all aspects of the car fax and the trucks history. Heck they even told me if I wanted to ever sell the truck I just purchased to consider them when the time came! Needless to say they not only put me into a truck that was very functional for the duties I had in mind for its use, but also put me into a well preserved 2004 Chevy Silverware in excellent condition and at a very affordable price. All in all they listened, advised and sold me what I was looking for. Not once trying to up sell me like the other dealerships. When or if I ever need or require to purchase another vehicle Im heading straight for Aloha Motors, and I thoroughly recommend Aloha Motors for anyone who is looking for a great deal, at a fair market price! those folks at Aloha Motors are the best! Go see for your self.

★★★★★
March 24, 2018

We had a quick negotiation and sold my car to the dealer Josh. In my eyes a good deal sense the 1998 Honda civic needed a lot work and to sell it would mean a lot more money and work for me. Five stars good, work Josh.

★★★★★
March 24, 2018

Gabriel at Aloha Motors is the most knowledgeable, helpful, and professional salesman I have ever had the pleasure of buying from. I recommend Gabriel and Aloha Motors to anyone needing a car without hassle.

★★★★
March 24, 2018

I bought my car there. Its a 2014 Jetta with 15k miles. I put $6k down and Gabriel helped me get financing for the rest. I was looking for a car that was a little older that I could just pay cash straight up for, but this was too good to pass up. There are other really good cars on this lot. I normally fear used car lots due to past negative experiences, but I feel like Aloha is a solid, honest operation. The reason I gave them 4 stars instead of 5 is because I dont give 5 star reviews to anyone.

★★★★★
Verified Reviewer
March 24, 2017

I love Aloha Motors. We recently purchased our second car from Josh & Terry. Both guys are so thorough and caring. Their cars are in great condition and are equally great prices.

★★
March 24, 2017

I put 2 stars because I got a used SUV from here and about 6 months later the engine is now knocking and needs to be replaced. The car only has 140K miles so nothing ridiculous. I am now having to car shop to now replace this vehicle. I did call and let them know what happened. I was even willing to maybe purchase again from them. Owner said he would email me with some vehicles that matched my criteria. Its been over a month and still have not heard anything.

★★★★★
March 24, 2016

This place is the best used car lot I have ever dealt with. I bought a 2004 wrx wagon and it was in excellent condition. You can really tell they take care of the cars they get. Make sure you ask for Josh when you go, he was fantastic to work with. He was not pushing at all and didnt apply any pressure to buy. He was knowledgeable and worked with us on the price to where we both walked away happy. I drove 3 hours to get this car, and he immediately sent me the carfax for the car after I called in a few days before I drove down. I would highly recommend doing business with these guys, I definitely would again.