Monterey Bay Marine in Santa Cruz

555 Brommer St, Santa Cruz, CA 95062, United States

★★★★☆
(12 reviews)
Specialties: Outboard motor store Boat repair shop Marine supply store

About

We're located in the Upper Small Craft Harbor in beautiful Santa Cruz Harbor, California. Less than an hour from San Jose and Monterey, we are convenient to get to and easy to drop off and pick up from and offer dockside service. We have an excellent selection of new Honda and Yamaha outboards, and can always special order any of those hard-to-find models. We pride ourselves on quality service. Our full time technicians offer prompt and professional service at our shop, at your dock, or on the water.

Website
montereybaymarine.com
Address
555 Brommer St, Santa Cruz, CA 95062, United States
Plus Code
X2F2+M8 Santa Cruz, California, USA
Time Zone
America/Los_Angeles

Business Hours

Monday
8 am–12 pm – 1–5 pm
Tuesday
8 am–12 pm – 1–5 pm
Wednesday
8 am–12 pm – 1–5 pm
Thursday
8 am–12 pm – 1–5 pm
Friday
8 am–12 pm – 1–5 pm
Saturday
Closed
Sunday
Closed

Services

Service options
Delivery In-store pick-up
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.0
★★★★☆
12 reviews

Most Mentioned

warranty (2)
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 stars
3
★★★★★
May 30, 2024

These guys are the best. Engine started and idled fine but would not accelerate under load . Took them a while to figure out what was wrong but they finally did. Only charged for parts as the engine was under warranty from a previous repair.

★★★★★
May 31, 2023

Great place to purchase a motor and get all the necessary rigging. Staff was helpful and knowledgeable, and the product was mostly in stock locally. The additional items ordered arrived overnight - so much better than the online retailer I originally contacted.

★★★★★
August 12, 2022

These guys are great! Got me in an out and good timing for some warranty work.

July 11, 2022

I called looking for help with my handa 25 horse,the guy was rude as he'll, I won't take it for service,or buy parts there,I guarantee that they will loose customers with very poor service

★★★★★
September 20, 2019

I had my 200hp Yamaha at another shop for lots of money and didnt get it repaired. I was about to buy a new one but decided to give these guys a cpl hours to see if it was something simple the other repair shop missed. He had it off and on for over a year and told me to " come get your boat its ready " 7 times and I never got out of the harbor! They figured out what he couldnt in 2 hrs. They are trained professionals. They return calls, they update,they deliver on promises. I have the same 200hp Yamaha and am happy to have my boat back on the water!! Dave Garrett Bret and crew are The best, trustworthy and efficient. HIGHLY RECOMMENDED!

September 19, 2019

My family and I live aboard our sailboat - so having a reliable outboard is important to us. Because of this, we purchased a Yamaha 6hp Outboard thru Monterey Bay Marine. Within 6 weeks I had 2 completely separate issues with the engine which their technicians were unable to diagnose. The first was the bushings that hold the fuel tank to the engine. These were wearing through within 3-4 weeks. They have now been replaced twice, but the techs still can't explain why they are wearing through so quickly, showering the inside of the cowling in rubber dust. They have no solution for me, other than continuing to replace these bushings every month thru warranty. Most importantly, though, the engine catastrophically overheated, melting the collar between the head and shaft. Their techs couldn't explain the overheat - they replaced the melted collar, tried running it in a test tank, and when they were unable to reproduce within an hour, told me to come back if it overheats again. I called Yamaha, and they told me that they won't work with me, and I needed to work with the dealer. I tried to work with the owner to get a replacement unit. He said "why should I take a loss on this?" Great service from the in-store team and techs. Terrible issue resolution from the owner, Dave. Buy your engines elsewhere, folks - these guys do not stand by their products or customers.

★★★★★
September 2, 2019

These guys do great work and you can trust them. Would recommend to my grandpa

★★★★★
October 16, 2014

Dave and the team at Monterey Bay Marine have always done a fast, thorough job on my outboard and have always stood behind their work. They are honest and walked me through the options available to fix my boat then performed the work quickly and precisely, without going over the estimate. This is the only place that I go to get work or maintenance done on my boat.