Perrigos Auto Body Shop, Inc. in Santa Cruz

251 Washington St, Santa Cruz, CA 95060, United States

★★★★☆
(37 reviews)
Specialties: Auto body shop Auto restoration service Car repair and maintenance service
Website
perrigosautobody.com
Address
251 Washington St, Santa Cruz, CA 95060, United States
Plus Code
XX8C+MQ Santa Cruz, California, USA
Time Zone
America/Los_Angeles

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Amenities
Mechanic Toilet
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.4
★★★★☆
37 reviews

Most Mentioned

work (3) insurance company (3) bumper (3) labor (2) quote (2) technician (2) fender (2) door (2) area (2) communication (2)
5 stars
29
4 stars
2
3 stars
1
2 stars
1
1 stars
4
★★★★★
March 31, 2025

Quick, Honest, and Stress-Free They answered the first time I called. Dave told me to drive on over, and he gave me a quick estimate for my insurance company—made everything super easy. Easiest experience I’ve ever had getting a car accident estimate. Highly recommend.

★★★★★
February 21, 2025

Evan was super helpful. I went by with several doors on my van that weren’t closing properly to get a quote. He fixed two of them on the spot at no charge then gave me a very reasonable quote for the last one which required a new part and more labor. He also provided suggestions and advice for how to make other repairs. Will definitely be going back here for any body work in the future.

★★★★★
January 31, 2025

Dave and the crew at Perrigo's were absolutely amazing! I came in needing my bumper replaced after being rear ended. The staff were all very friendly and professional and did an amazing job. Dave helped with the insurance and rental companies as well and made sure everything went smoothly for me. Their communication was great and they kept me in the loop every step of the way. The work done on the vehicle was outstanding. They even buffed out a few other scratches free of charge. When I picked up the vehicle they had washed and detailed the car inside and out. Overall some of the best customer service and professional work I've encountered. Thanks guys!

★★★★★
December 24, 2024

Honest people who do amazing work. Highly recommend. They did an amazing job on my truck and I could not be happier! I highly recommend calling them if you need any work done and you need it done right.

★★★★★
December 18, 2024

The absolute best auto body shop in Santa Cruz county honest,trustworthy,and fair are just some of the key points that stand out here the work that comes out of this shop is second to none highly recommended it’s hard to find a body shop like this!

★★★★★
August 6, 2024

Perrigos is one of the shops that my auto insurance contracts with for collisions so I was limited on options in the area. However, I am very happy with the choice I made to bring my car to Perrigos after a fender bender. I received excellent and kind service from both Dave and Evan. My repair ended up taking a bit longer than anticipated because of the how busy the shop was but Dave kept me updated with regular communication. Thank you, Perrigos!

★★★★★
August 17, 2023

Quality work! Went in for a bumper/taillight good price nice staff which I can appreciate since some were younger mechanics but talked to them for a bit and definitely seem to know what their doing (20 yrs experience at 19 years old type of thing which was awesome! You Dont see that much these days!) kind to my wife as well when she dropped my truck off I’d definitely recommend and hopefully I Dont have to go back but if I do I know where I’m going! Thanks again!

August 6, 2023

I wish I could give Perrigos a 5 star review like the others. Reason why I went there. I brought my car in for a fender bender. First quote was for 661.00 with extra parts that were decided not needed. The labor cost was $268.00 for 2.2 hours. The second quote was $460-ish. With the SAME Labor charge $268.00 for less amount of hardware to install. The day of the repair, I brought my car in at 11:40AM. A very young technician was there ready to work on my car. He said it would take less than an hour. First thought, why was I quoted 2.2 hours?? I So I left my car and went for lunch downtown. 15 minutes later I get a call that my car is ready! Wow! that was super fast! When I went to pick up my car, the bill was the same with labor for the first quote even though less parts were installed. Bottom line is they charged me $268.00 for 2.2 hours of labor for 15 minutes of work. ($130 per hour). When I pointed that out to the young mechanic, he looked me straight in the eye and said "that's how we make out money" . I'm thinking that's how you rip off your customers. Even if they're an old granny. So then I found who the owner was, and tried to get a partial refund. I got a returned email that was not signed by anyone saying 3 guys worked on my car, reason it was so fast. yet the math still did not add up. Next step file a complaint with BBB with all of the paper work. No reply. They ripped me off good. at the time of payment I didn't have time to argue, was in a hurry. Thought I could clear it later. But clearly Perrigos good care less because they got my money. They don't care about making it right with me. So needless to say, would never recommend to anyone. Local Santa Cruz Resident