Affordable Heating & Air Service Corp. in Santa Cruz

Best experience I've had with an HVAC company--responsive, professional, honest, on time, and affordable. If I ever need an HVAC again, I will just go straight here.

Great service, great people. They have helped me with my double-sided in-wall heater for years now. I cannot recommend them highly enough! They stand behind their products

Absolutely wonderful experience working with Charlie, Dale and the team at Affordable Heating and Air. We checked with several outfits, and nobody came close to offering us the best service at the best price. They are honest, fair and delivered on every detail that they quoted for us. We are incredibly pleased and highly recommend their services!!

The installation and professionalism of the crew at Affordable Heating and Air Service was top notch. They were on time at all our appointments and completed the job when they said they would. I would highly recommend them to anyone looking for a Heat Pump or any other HVAC service. Thanks!

We spent a lot of time researching and getting bids from a number of outfits to replace our gas furnace and air conditioner with a multi zone heat pump. We also knew that our existing ducts were undersized and that the attic ducts needed to be replaced. All that said we still had questions and were looking for alternate solutions. We got various proposals from a number of different outfits, but it seemed that most did not want to spend the time to really dig into the end result that we were looking for - most just wanted to bid and leave, and when we had followup questions to really try too understand what would work best and what might not. Since we were planning a large investment, we had lost of questions, some of them "what if" type of questions. The bottom line is that Charlie (the owner) was the only person who patiently addressed our questions and concerns. This is why we decided to go with Affordable. When Charlie Jr, and crew (CJ and Angel) showed up, the attention and consideration that Charlie Sr. showed us when winning our business was continued and amplified. Our confidence in our decision started going up from the minute the crew came by to scope out the job to prepare for the start date. During demo/installation, they addressed every single question and discussed every alternative at each step, They listened to us and also provided insights and options. What a great crew! These folks really takes pride in their work - they aren't just collecting a paycheck. Their attention to detail at every step was wonderful. I was apprehensive about such a large project, since I have had less than perfect experiences with other large and expensive projects. Affordable was like a dream - everything went smoothly, there were no surprises, and we now have a system that we feel very confident in. I highly recommend Affordable. I would work with them again without hesitation.

We asked three local HVAC companies to bid for a single room mini-split heat pump. The first two either didn't respond or came back with a high bid for an undersized unit. The third company was Affordable Heating, and thankfully Charlie Sr. took the time to listen to what we needed and came back quite quickly with a bid that was very reasonable, and within our budget. They set up installation quicker than I expected (two weeks), and the two man crew doing the work were everything you'd want from a contractor: on time, professional, quick, and they cleaned up after the job. Affordable even helped arrange rebates offered through local utilities, that made this a better deal than I had realized. The new mini-split is super-efficient, works great and we are more than happy with the results! We'd definitely recommend them.

Charles and his team is amazing! We needed HVAC installed in our rebuild in Boulder Creek after the CZU fire. I’d received a few estimates from other contractors who seemed uninterested in the project and produced ridiculous quotes. When Charles came by from Affordable Heating and Air he showed up with energy and enthusiasm and immediately understood what we needed for our rebuild. He had good ideas and quickly got us a quote that was far more affordable than others. They were very patient with our mortgage company’s slow insurance payments and very patient with our build schedule. During the overwhelming stress of losing our house and going through this rebuild, we felt very well taken care of by Affordable Heating and Air. Charles and his team are top notch. Highly recommended.

Charlie Jr. and staff were professional, knowledgeable and very efficient. They were on time and cleaned during and at the completion of the project. I especially appreciated the explanation of how the heat pump functioned and how it was installed. Having now used the system all this Summer (2023), we are saving substantially in our propane bill and haven't seen a major increase in our electricity bill. We now have both AC and heating at a much more efficient and cheaper than our old heating system.