Bay Area German Car in Santa Clara

I have taken my vehicles to Wade for many years and it is obvious he is a very knowledgable, honest and professional person. The quality of work I have received has always been outstanding and takes pride in accommodating his customers to the best of his ability. I have never left Master Automotive dissatisfied or questioned the service provided because I am 100% confident I am in good hands. A big thank you to Wade, Esma and team for keeping me safe on the road! -Esther M.

Had a great experience with Waid! He is on point and honest with recommendations. Quick service with reasonable pricing as compared to the BMW service center.

If you own a German car, and DO NOT want to get owned by the dealer, then I’d highly recommend Waid and his great team!

Excellent price and an outstanding job. Wade is such an honest person, a rare personality for a mechanic, and he also said that it's better to have good memories with the customers than leaving them with a stinky one. Their service is quality, thorough and top-notch! First time customer here and this shop will be on my list.

I appreciate Wade's expertise and genuine kindness. Upon discovering significant issues with my 2010 5 series xDrive BMW, including the oil filter housing gasket and coolant housing leak, I sought help through a Google search. Wade, at the recommended shop, accurately diagnosed the problems just by inspecting the engine. Despite the repair cost exceeding my budget, I explained my situation, and Wade not only agreed to fix the damaged parts but also provided a rental vehicle for me during the repairs. Having lived in San Jose for two years without experiencing such humanity, Wade's compassion stood out. When I asked why he helped, he shared a similar experience in his youth, understanding the gravity of being taken advantage of when buying a used car in the Bay. I am grateful for his assistance, and Wade's advice to me on choosing a used car was invaluable. This is an experience I will always remember. May God bless his heart.

When my Audi started having a coolant leak, I was pretty stressed about finding the right place for repairs. Thankfully, I came across Bay Area German Car and met Wade, who turned out to be a lifesaver. Wade’s approach to diagnosing the problem was thorough and professional. He quickly identified the coolant leak and efficiently fixed it, which was a huge relief. But what impressed me most was his attention to detail. During the repair, Wade discovered an issue with my brakes – something I hadn’t even noticed. He explained the situation clearly and helped fix that as well. Just when I thought things couldn’t get better, a few weeks later, I faced an unrelated engine issue. I immediately went back to Wade. To my surprise, he fixed it in just two minutes and didn’t charge me a dime! It’s rare to find such honesty and generosity in the auto repair world. The level of service at Bay Area German Car is simply awesome. Wade’s expertise with German cars, coupled with his commitment to customer satisfaction, makes this place stand out. I’ll definitely be bringing my Audi back here for any future needs. Highly recommend to any German car owners in the Bay Area!

Got my 981 serviced a few weeks back and had an amazing experience. Wade was very detailed in his explanation on what the car needed. Esma communicated any delays appropriately and answered all my questions. They also beat almost all other quotes I had for oil, transmission and brake fluid flush.

I recently purchased a used 2011 Porsche Panamera with 100,000 miles and didn't have a full history of the car. Fortunately, I stumbled upon Wade's family-owned business and was amazed by the level of hospitality and service I received. Wade worked with me to maintain only the major things that needed to be done, and his prices were more than reasonable. I appreciated his attention to detail and the way he made me feel like a valued customer. Even after I noticed a small leak, Wade fixed it for me on the spot free of charge. I highly recommend this business to anyone looking for quality service and fair prices.