ALF Auto Wreckers in San Martin

BUYER BEWARE So, I needed an ECU for my 2003 GMC Diesel. This is a discontinued part, so I called around to multiple wrecking yards in the Bay Area with no avail. I finally called Santa Clara Truck and low and behold they had one. I was surprised/excited they had one in stock, as the only other one I was able to find was in Roseville. I went down to San Martin (SC Truck moved from Santa Clara to San Martin), picked up the ECU, and took it to the dealership to have it programmed/installed. I get a call from the dealership later that evening stating that the ECU was not communicating properly, and that it had some sort of internal defect. I was a little disappointed, but it is what it is, as I knew I was taking a chance buying it from a wrecking yard. The next day I take it back to Santa Clara Truck to return it. The guy at the counter (I believe may be the owner) says it’s going to be a 25% restocking fee. Mind you, there is nowhere in the office that states anything about a “restocking fee”. I asked, so you’re telling me that you are going to charge me a 25% restocking fee for a defective part. He said yes and tried to change the subject by saying, “if you didn’t give us the right service number it wouldn’t work”, as if I didn’t know that, and was ignorant. I assured him that the service number matched exactly and that I had matched it to the one that was pulled off my truck. I went back and forth with this guy for a bit about the restocking fee. He finally that said I could exchange it for another one witch he conveniently didn’t have, or I could get credit for other parts. Reluctantly I asked him about some parts I needed for another vehicle, and conveniently didn’t have those parts either. Not wanting any more aggravation, or to waste any more of my day, I told him to just give me a refund. After pretending he was having difficulties with the machine to put the money back on my card, he finally printed up a refund receipt (minus restocking fees),handed it to me. then proceeded to put it back into inventory for resale. Really? I just told him I paid $200 an hr. for the dealership to program it, they tried, and it was deemed defective, and he is still willing to resell it to the next guy/gal that walks through the door looking for this part. Now I know why these guys where the only one in the Bay Area with that specific ECU. They just keep reselling the same defective one and charging a restocking fee. This guy is super greedy, and this place is a total scam. I will never do business with them again.

ALWAYS GREAT SERVICE FROM DAVE, I RUN A TRUCK ACCESSORIES SHOP IN DALY CITY CA ANY TIME I NEED A PART DAVE FINDS IT AND SHIPS IT AT A GREAT PRICE. QUALITY SERVICE

Very help guy in that place I would definitely go there if I needed something for my truck...

Really appreciate them! My dad needed an old, cheap, random steering wheel for a teaching project for kids (don't ask...nothing to do with cars). I walked in, asked, and 30 seconds later walked out with a wheel...no charge because it was "for your dad"! We'll be back to ALF for paid for parts in the future for sure!

The staff is always friendly and helpful and had what ever I needed and thier prices are great.

Good response, though its pricey . Anyway going foreward ,It will be mainly trucks parts only, they are crushing all the existing cars .

Bought spare because donut had shark. Bite on it. Could have gotten spare at Pick n Pull but lotsa luck finding one.

I have been looking for door panels for my 2001 Mercedes E430 for about two years. I have always found one door panel but never the drivers door panel. I was researching online and stumbled across Alf. So glad I did. I called and got a hold of Syed is very helpful very friendly he sent me more pictures of the door panels because I was traveling such a long distance. When I got there they even opened up 30 minutes earlier to let me in panels were just say described the price was amazing compared to what I have been looking at I highly recommend these guys.