JB Automotive in San Jose

476 Santa Ana Ave, San Jose, CA 95112, United States

★★★★★
(27 reviews)
Specialties: Auto repair shop Auto body shop Towing service

About

Your first option for vehicle maintenance, repair, and towing. We are ASE certified specialist on BMW, Mercedes Bens, Porsche, Maserati and Land Rover. with over 10 years of experience. We only work by appointment. looking forward to seeing you.

Website
jbautosj.com
Address
476 Santa Ana Ave, San Jose, CA 95112, United States
Plus Code
9454+QC San Jose, California, USA
Time Zone
America/Los_Angeles

Business Hours

Monday
8 am–5:30 pm
Tuesday
8 am–5:30 pm
Wednesday
8 am–5:30 pm
Thursday
8 am–5:30 pm
Friday
8 am–5:30 pm
Saturday
9:30 am–12 pm
Sunday
Closed

Services

From the business
Identifies as Latino-owned
Service options
Language assistance
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Oil change
Amenities
Mechanic Toilet
Crowd
LGBTQ+ friendly
Planning
Appointment required Appointments recommended
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Photo Gallery

Reviews

4.6
★★★★★
27 reviews

Most Mentioned

price (8) towing (3) fair (3) mechanic (3) vehicle (3) costs (2) information (2) company (2) communication (2)
5 stars
24
4 stars
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3 stars
1
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1 stars
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★★★★★
March 1, 2025

I had an outstanding experience working with Jorge at JB Automotive. He was incredibly responsive, knowledgeable, and efficient. His pricing was extremely fair, and he communicated all costs upfront with complete transparency—no confusion or unexpected surprises, unlike experiences I’ve had at other auto shops. He provided me with a fantastic rate on a brand-new transmission for our GMC Sierra 1500 and completed the full replacement within just 24 hours. The level of professionalism and efficiency was truly impressive. I will absolutely be using their services for all my future vehicle needs and highly recommend them to friends and family.

★★★★★
November 15, 2024

Jorge the owner and his staff, did my oil change pretty fast. I asked them to check other things so they pointed them out. Now I'll be going there next week to get the rest of my projects. Honest and fair market pricing. Friendly staff. Very professional, cares about one's time. I highly recommend them from experience.

★★★★★
September 20, 2024

I have had nothing but great experiences at this auto repair shop. Jorge the owner is very professional and provides detailed information verbally. His estimates are detailed and his services are warrantied for 12 months. Jorge has serviced both of my cars. Look no further if you are in need of auto repairs and he has a towing service...

★★★★★
August 12, 2024

I had a broken water pump in my Ford explorer. The owner here knows his stuff and had the car done literally in two days. For those that don't know water pump fixes on the Ford are extremely expensive. He not only gave me a great price, but did a great job. the repair time frame that most repair shops gave me were was take two weeks with a quote of 3500-5k. JB saved me $500 and I got extras done at a price most were not even close too. Do yourself a favor and take your car here if you need a repair that requires a lot of work.

July 16, 2024

Avoid doing business with JB Automotive at all costs! I recently took my car to JB Automotive for repairs totaling $1900+ for a timing chain replacement. The repairs only fixed the problem for about 1 month, and the car died on the side of the road with the engine locked up. I returned the car to another trusted mechanic, incurring additional towing and diagnostic fees. In the end, the car was determined to be a total loss. This situation caused me significant financial hardship, including the repair costs, towing, missed work, and the value of the car. Jb Automotive's service was unprofessional throughout this ordeal. They had a rude, dismissive attitude and offered no customer service. If you're looking for a trustworthy and reliable repair shop, look elsewhere. This experience with JB Automotive was a complete nightmare. A huge waste of time and resources. We took it to another shop to diagnose because they had left a dent on the hood when they opened it and denied it. Our trust was zero after they lied.

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★★★★★
March 20, 2024

Wow, wow, WOW! I have found my forever mechanic and auto repair shop. Jorge truly takes grade-A customer service to a whole new level. He is refreshingly honest, hard-working, communicative, trustworthy, knowledgeable, and genuinely caring. Whether it’s over-the-phone, via text message, or in-person, this man’s impeccable communication skills will promptly get you the info you need and answer all your questions. Plus, his shop rightly boasts totally transparent prices, honest estimates, accurate diagnoses, and lightning-fast turnaround times. He really knows his stuff, keeps you informed, keeps his word, and gets things done. You and your vehicle are in good hands with this one, because this small-but-mighty man does not disappoint.

★★★★★
February 16, 2024

I recently had the pleasure of working with Jorge over at JB Automotive. I had reached out to multiple businesses about doing some work on my Audi. Majority of them were not able to do the work do to the need of specialty tools, leaving my only option as the dealership (and their outrageous prices). Found JB Automotive on Yelp, and reached out. Jorge was quick to respond, gave a very fair price and was able to get me in the same day. Amazing to work with, and will be returning for future work!

★★★★★
September 30, 2023

JB is very professional, he quote me a fair price for walnut blasting for my BMW. He is very knowledgeable and has a professional work shop. Would definitely come back for service!

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★★★★★
January 24, 2025

Great people and great service !

★★★★★
November 24, 2024

It was a very easy and simple process to get my car in and the staff there was very very kind Great experience

August 24, 2024

I recently took my 2016 cadillac escalade to JB Automotive because of a tapeworm noise in the engine. At first, Jorge told me that he could take care of that problem, so I agreed to leave my cadillac. It turns out that he supposedly removed heads, lifters, rods, cables, spark plugs, injectors and engine mounts, the cadillac was delivered to me and it turns out that it did not solve anything that we had agreed upon, the cadillac was worse than Before that, I took it back because it turns out that he had not changed the engine mounts and since he had already charged me for them in total, he charged me 9000 dollars, a total madness, with that money I would have bought a new engine at If you are thinking of taking your car to this JB Automotive workshop, please dont even think about it, it will be very bad for you, better look for another workshop that is honest and of course, unfortunately, if you were a customer, here is the invoice

★★★★★
June 24, 2024

Jorge is a great mechanic, honest and fair

★★★★★
April 24, 2024

Feel blessed to find this shop. Very reasonable rate, transparent, work on commuters and exotics. Did a wonderful job with my Aston Martin, can t believe I forgot to leave a good review!!

★★★★★
March 24, 2024

I had my bmw thermostat replaced today. Jorge is wonderful. Very knowledgeable, professional and cordial. The price quoted is the best ever. I strongly recommend them if you have any car related issues. They are really great.

★★★★★
March 24, 2024

Excellent and honest people with a great attitude. Will definitely come back!

★★★★★
Verified Reviewer
March 24, 2024

Highly recommend Jorge and JB automotive, truly a gem of a find. Jorge was very very responsive even on a Sunday. He is very transparent about his pricing. And his pricing was way more reasonable than any others in the market. I managed to meet him in person at the workshop, just a very genuine guy who cares about his customers and their cars. I will definitely recommend him to anyone who wants excellence delivered.

★★★★★
Verified Reviewer
March 24, 2024

Outstanding quality and service. The owner is very attentive and honest. Id definitely go again when needed.

★★★★★
March 24, 2023

Rented Arturo s Toyota Supra. It was a very smooth experience and the car is a blast! Arturo is a great host! Can definitely recommend!

★★★★★
March 24, 2023

Very professional and responsive. Not to mention affordable highly recommended. I ve had some pretty poor experiences with other companies and it was reassuring to find one I ll be using for future services.

★★★★★
March 24, 2023

Great service. Prompt and professional with suggestions dealing with a bad car accident. Thank you so much Jorge! Will definitely recommend to friends and family. -Anthony & Wendy

★★★★★
March 24, 2023

Fast and professional service, great communication and reliability, will be using this company again

★★★★★
March 24, 2023

Fast response, fair price, and very professional. Highly recommended !!

★★★★★
March 24, 2023

Used this shop for the first time and they provided great service. I would definitely recommend them. They towed, inspected and worked on my vehicle for a very reasonable price.