O'Reilly Auto Parts in San Jose
1905 Tully Rd, San Jose, CA 95122, United States
About
Your San Jose, California O'Reilly Auto Parts store #3481 is located at 1905 Tully Road. We carry the parts, tools, and accessories you need, as well as offering Store Services like free battery testing, wiper blade & bulb installation, and Check Engine light testing. Need a project-specific tool? Check out our free Loaner Tool program (refundable deposit required). If you have any questions or don't know where to start on a project, drop by the store and speak with one of our Parts Professionals today. With over 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.
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Benji provided excellent care, guiding me through my battery options on the computer screen, helping me choose the best one, and handling the installation. Throughout the process, he was kind, knowledgeable, and respectful.
They usually have what I'm looking for. It seems that Groits Garage tire shine sells out fast
My experience here was bad. As it's been at every O'Reilly's I've gone to. I'm no longer going to be using this chain of stores. Thanks for nothing.
Fast, polite, and informative service techs at the counter. Clean and organized store. Great place for your auto needs and more
I lined up twice at the story branch for more than 30 minutes before I got my order.Seems like a long line always and stuffs aren't helpful at all..I ordered a trailer hitch and the guy who took it out expects me to drag it all the way to my van...no push cart to offer. Freight Harbor is the best coz they help customers all the way..
Close 2 early... Went n with a list 5 min before closing & would have only took me a few min 2 grab the items which was probably $100 sale but the doors was locked 5 +min before there actual closing time... I'm sorry u guys don't care about your job or your customers 4 that matter enough 2 stay open until posted hours... Remember I didn't choose your line of work, u did... & U should always do your job 2 the best of your abilities & based on your written rules/times sposyed. .big disappointment & never coming back 2 this location again
We walked in looking for license plate bolts 🔩 we looked and looked no luck so I took a chance and asked a team member and sure enough he came through for us after that we was out of there... Return table and area could use just a tad bit cleaning.. Just a bit ...Overall.. Good service...
I prefer this O'Reilly's then the one on King because it's not as packed. And the people that work there are fantastic and they have better customer service. I could always count on them. Great job guys
Specializing in accessories for the automotive industry. Seems to work
Excellent.
If they are sick, they dont want to attend
Bad service, don t come this store to buy !!!!!
Its more expensive than AutoZone hehehe
There is a woman who works here(unsure of her name) who is rude. I would go to another oreillys instead
Grab the parts I need to fix my car. Usually have what I need
Kindly accepted used oil filter.
They serve you very professionally, excellent experience
OReilly, a very well-stocked auto parts store with careful attention and prices, not to mention good, and above all, very clean.
Has the parts I need.
Guys behind the counter help me out with out any complaints or wasting my time, they conducted themselves professional and friendly. GG for sure
Oh oh oh oreeiiiilllys auto parts
Friendly staff.
Perfect service, good communication and friendly staff.
Hello, today my husband went to change a truck light and the boy who helped him did not change it, and he treated him badly and wanted to hit him, he left the store and took off his shirt, wanting to attack my husband .
It is a good experience... And they serve you in a very respectful way... And seriously....
Bad customer service expensive prices
The oil is to high for short people like me to reach up high .I had to use their ladder
Not bad!
These guys would not exchange a can of spray paint that was defective. I have to wait until my manager comes in tomorrow. Evidently, neither of them had the authority to make decisions like that. Like a Couple of little kids.
They serve well, very well, kindly, the best
In this store you find everything you need, the staff is friendly, but the problem is that if you dont get abused, they try to charge you more and give you the wrong parts. This hasnt happened to me on one occasion, but on several occasions, and this comment reads it. The manager will be happy to provide you with the name of the employee.
My # 1 auto part store.just dont trip on the funky parking lot,never judge a book by its cover
Good OReillys, meets the standard of all the years from Kragens to CSK, helpful employees. I was happy I stopped there!
For your vehicles parts rental toots.
helpful staff if you have questions, they help you find what you need quickly
Too slow service.
THE FEMALE BEHIND THE COUNTER WAS VERY HELPFUL. WELL VERSED IN AUTOS, CARS. SHE DESERVES 10 STARS. GOOD PERSON, EXCELLENT ATTITUDE .
They work good Respond it nicely. They were training a girl very nice to see . They were very helpful
Lots of merchandise just a little bit expensive
Excellent good service
Their stock is very low on their shelves and the prices r kinda high. But good customer service
good people and very helpful specially Michael, good dude, he takes his time finding the parts you need.
Good service
You find almost everything for your car; But they sell expensive $
Very helpful staff. I had a hard to find battery (two other places were no help) and with some detective work they were able to figure it out and order it for me. Thanks guys!
Half the store was empty they need to restock badly
Found my cabin air filter for my Altima for $14 bucks
Good really helpful good prices the desk technician made sure I didnt miss anything for my cars, thanks
Its where I always shop but what a shame for the workers who are so thieves, I had to watch how they took some tires out of the back, They should have more security.
Very good place l recomend it
Good service
Its okay. I would prefer Kragen. Bring them back. Just kidding...these guys are okay. Helpful.
I was looking to buy candy apple red with glitter paint didnt have any . perceived to the next place and yes they are hard colors to obtain
The young man behind the counter was very polite and helpful. He made copies of the parts I was asking about. He answered all of my questions.
Always giving wrong items. Went in to get oil to do an oil change for my car. I gave them the year make and model of the car. They looked it up and handed me the specific oil and filter which was wrong. Once I did the oil change the car was non stop smoking from the engine. Other people where coming into the store were returning items that they got that were wrong. So first do a little research on your own make and model of car before coming here. Even my In laws had to go back here 3 times because they gave him the wrong filter twice. Not to mention I had to go back 2 times because they gave me the wrong filter too.
Bad service from the employee, they serve you in a bad way, they dont know that what we customers buy, a minimal part, is for their salary. They always ban because of the commission they receive from the sale.
Good service
This Auto parts place can help you so that you can buy parts for your car, visit it and if you have any questions they will help you there.
Friendly , very helpfull
Big selections, good service with very helpful reps.
Guy up front was really nice toda. Lots of space in the isles. Its almost worth driving here every time I need parts.
They stay open late
Has good selection of loaner tools. Makes it easy for DIY to make repairs that cannot be done without expensive tools.
The lady who helped me is very kind.
Very slow and do not provide good service
Just happen to be there looking for auto place. Convenient!!!
OReillys Auto Parts on Tully Road to slow service
Very nice
Customer service
Nice place to buy your tools for auto needs
When I walked in the store a gentleman open the door for me who when I looked at him again he was an employee when I got to the counter I was helped by another employee and it was great service and I was invited and welcome that made me feel good
Great service and helpful
Very good thank you
Excellent store for car parts
Anthony & Max I give 5 stars they both help with my issues on my car. My car at different times if the day will not turn on, thinking it will be my starter, the ulternator or battery. They check my car for free and the issue is with my battery Im very happy to know is going to a simple fix!!!
Near to me
Very welcome, a very kind and excellent job. Thats why he took care of me and I was very happy. I didnt ask him what his name was, but I was very happy. Its good that they have workers like him. Thank you very much. He changed my car battery.
They were extremely helpful and even more lenient. I appreciated the fact that they were extremely patient and seemed knowledgable about anything and everything I asked.
Sad faces
The employee was very helpful in resolving the problem with my car.
If they dont have it they can order it
Pretty kool alot of stuff for cars great location
Loved those auto parts
Good place to find all the parts you are looking for.
Sometimes the wait can be long
Salesperson were very helpful and knowledgeable and courteous...
Excellent service
Super helpful
Speak spanish
Bad service, very bad service. the employees use a lot of bad words
Very good service here.. One girl and Michael helped me to exchanged my less than two years old battery that died when cold temperature. She was very gracious and helpful... Thank you...
Being a car you find everything
Great place for parts
Easy to stop and check that stupid Check Engine lite. I did that today. Guy at counter did it in under 5 min. Gave me the codes. Now I know what issues are and can avoid being RIPed off. You cant beat Free!
They would not do what the stuff like OReillys on San Carlos does !
Cheapest prices..
I bought paint, electrical caps, thread lock and always like going into this place.
Higher prices but military discount and good availability
I quickly find what I need
Love it
Helpful,professional employees there and i will come be back for more
OReillys has a great selection of auto parts and cheaper. I had to take back a few cause I bought unnecessary parts and they had no problems returning my money.
Tool selection
We found everything we were looking for And the staff my friendly
Good service
They always have what I need
Good prices.
Big yet clean nice staff
Cool parts
Always a quick trip. In out
Very good people at work know how to help you in whatever way they can and know how not to deny you what they know. I like going there.
At first I was told they didnt have what I was looking for, but then the guy with pepper colored hair (which I assume is the manager ) found it. Thanks and have a blessed day.
These guys will treat you right. The best O Reilly s store I ve been to, and I ve been to a lot of them
Always get in and out pretty fast service is really good
Found the parts I needed for cheap, also recycled some oil for free.
Oh oh oh OReilly auto parts. Woooh
I have learned NOT to buy from these places, for most items are twice as much. Ex.. walmart crc electronic cleaner is 4.77 OReilly is 8.99 , same can ,same ounces, apples to apples ! Ripoff.
Purchased a batter for my Chevy Avalanche from the Tully Road Facility. The battery went bad after only a few months. When returned to talk to somebody in the store about a replacement the customer service was terrible. I asked for a replacement and was treated very harshly made to feel like i was extremely un-valued. The service person at no time was concerned with addressing my problem, only telling me that i had to wait for several hours to allow them to determine if my new battery was defective. I had to argue with the person to give them my call back my number as they wanted me to return in person with a claim tag to find the result of their testing. I took Uber back to my work and waited for a very curt and unprofessional call telling me the battery was indeed defective. I was also told to bring my receipt or telephone number that my account was registered to, or else they would not grant a warranty claim. I have bought batteries from this franchise for several years and will not go back. The first time ever i have had a defective part problem with Oreilly and they treated me like dirt. I just bought an interstate battery with a 5 year warranty from another seller. How you handle a customer service problem says a lot about a company and it people. I learned a lot today about OReilly Tully Road.
Yes!
