O'Reilly Auto Parts in San Jose

Always willing to help out. Thank you

The worker was super friendly and helpful.

The workers here are the best. They are so welcoming and it doesn't even feel like they are there for the money. They enjoy talking to regulars as if they are just hanging out. Very helpful in assisting in your needs. The store usually is well stocked and is one of the more popular franchise locations. I did have to come in last minute ~20 mins from closing but I never felt like I was a burden nor did it seem like the employees minded. Great service and even better people. Don't forget about their free tool rental program/oil disposal/OBD2 scanner test.

Two employees went out of their way to help me with a very dead battery that required charging. They took extra time and effort to help diagnose and fix the immediate problem and explained to me the best way to avoid similar issues. Great customer service from very friendly and helpful employees!

Probably the best Oreillys I have ever dealt with. Staff is super knowledgeable and are quick to help and assist those who aren't super automobile savvy. Besides that, they have the greatest air freshener selection in the world...2 thumbs up!!!

I went today for my Honda civic, was helped by Detra I believe her name was and I got to tell you I am amazed at how much she knew what she was taking about. I was working on my own car with you tube and got somewhat confused. She knew exactly what I needed to do just by what kind of car I drive. I am impressed with the fact that she knew step by step what I needed to do. My car is done and thank you very much for your help Detra!!

One day my husband went to this store right before closing hours. Was going to run in and grab what he needed. In and out situation.The store was still open and the doors were unlocked and he had already opened the door when the two employees grabbed the door and shut it in his face. They had no decency to just say I'm sorry we're closed then close the door. They just laughed about it too. That was so rude and uncalled for. This isn't the only store where employees have been rude but this was by far the worst store. We are never going to these stores again and please stay away from the McKee one. Never had experience so much disrespectfulness and feel that the employees need more training especially in customer service.

Needed new wiper blades and headlights. The employee was awesome. While I was walking the isles he was asking me questions about my truck and giving me recommendations from across the store. Felt right at home in that atmosphere. More stores should be like this.