AutoZone Auto Parts in San Jose
5272 Monterey Rd, San Jose, CA 95111, United States
About
AutoZone San Jose #3367 in San Jose, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Jose, CA or call us at (408) 225-1117.
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On Thursday afternoon I needed some parts for to put back my side car trim. I had never been at auto store by myself, this was the first time. But luckily there was an awesome worker there named Almando. He was awesome. He totally went out of his way to help me. I didn’t know but he was supposed to be on his lunch but he still helped me. I had went to see other places but never did I get the assistance like I did at Auto Zone on Monterey. Look for Amondo he is amazing. I definitely recommend him. Five stars for Amondo.
I visited Autozone to get my car battery tested and I was so impressed with the excellent service provided by Tiffany D.. She was knowledgeable and efficient throughout the entire process. Tiffany D. took the time to explain everything clearly and answered all my questions. I highly recommend Tiffany D. and the team at Autozone on Monterey Ave. in San Jose.
Tiffany at the Monterey autozone, had the most amazing customer service and she really helped me out on changing my battery and with the terminals too! Definitely going back for her help!
Excellent service, quality and good price, many options and above all kindness.
My car battery was very bad and I got free battery checkup plus free jump start. Tiffany was super helpful and guided me properly. Even though I did not buy anything from them, they were helpful.
I got an AC recharge kit for a Honda 2023 and I asked Jose if that was all I needed which he confirmed Then went outside to recharge the system, but couldn’t, I entered the store again and they told me that i wasn’t gonna be able to load it as another piece of equipment is needed, Finally I asked if I could return the item but they said no as we opened it to try and install it Don’t trust their word they are not reliable and undertrained
Great customer service. Walked in for a battery check. Turned out the battery was bad and we purchased a new one. Staff member Tiffany assisted us by changing out the old battery. Thank you for your help and providing excellent customer service ☺️
Absolutely great service from Daniel and George at this location. They helped me find the light bulbs I was looking for and assisted with the installation in this summer heat. They were professional and knowledgeable, and easily saved me a few hundred dollars. Thank you both!
Friendly
Extremely helpful staff
Tiffany is amazing, look for her. She goes extra mile to help you out.
They always have the parts there
very helpful, good selection reliable suggestions
Very bad service. Its 7:01 pm in the afternoon and Im calling to ask about some parts I need and theyre hanging up on me. I understand that they are busy. But out of politeness that is not done. What bad service they are already giving in this store. What happens José with your night workers? Very bad service. Its 7:01 in the afternoon and Im calling to ask about some parts I need and theyre hanging up on me. I understand that they are busy. But out of politeness that is not done. What bad service they are already giving in this store. What happens José with your night workers?
This store has a great warranty policy for their parts, which gives you peace of mind.
The manager of the place has a bad character, even the other employees complain about her.
Auto zone my number store for auto parts
Service and place..good.
Knowledgeable worker helped me get my air filter , as opposed to other stores providing me the cabin air filter!!
Very helpful
The gentleman working there was so very helpful.
If they dont have what you need they can order it
Excellent service
Good products and a decent price. Not always the most helpful staff.
Very good customer service
Went there to have my batteries charged. They were rude to begin with but after waiting over an hour for them to charge my batteries come to find out they barley charged them. So thanks Auto Zone.
Inventory is a little low, and staffing is never enough here.
They dont know anything, they take a long time, its not worth going and wasting 2 hours
I like it, it has everything
Whenever I look for something for my car I find it there.
Why they give good customer service
the tool
When you need help, they dont think about it, they give you good service.
They have parts and supplies that I needed most of the time.
In this store they have always attended me kindly and have found the pieces I have needed and they have offered me the best options with the pieces I look for.
always helpful and friendly
Today I had a great service. Jose was very kind and generous helping me with my headlights
I have been going to this AutoZone for a long time I have always had the best service. All of the guys are very helpful there.Especially George and Jose.
Very slow staff and bad attitude
Helpful and had parts
Horrible service, I understand because of covid they cant touch the cars. But just give me tools and a machine to run diagnostic I have no idea where to even connect the machine. The rude man came outside to help someone else and told me to wait. I left this place with rude staff
Good service.
Very good ! Polite people ! Very good sales people
Fast excellent service.
Got another Gold battery had warranty paid a little less than expectancy.
In and out great service
Lots of tools with a lifetime warranty
fast & Friendly service!!
Good distancing from registers
Cool
Very helpful, one of the workers noticed I was having issues getting the headlight bulb out so he came out and helped. Once we got it out he walked in and got exactly what I needed.
Always wonderful
They have the part for me
comfortable prices
bad I didnt see inome people kso antender I was inordinate while I was waiting in front of him
Good people know their stuff helpful and easy to work with
Excellent
My car has been maintained here and the service here is very good.
Excellent service!!
nice customer help
Excellent service
I asked for help to change a light bulb in my car and the person who helped me was very rude and I will not return to that store.
I felt a bit not taken seriously, like the guys behind the cashier were just there to goof off or help serious car mechanics. I had a simple question about a leather cleaning product and felt that I was as clueless as the person I asked for help. Maybe he is new though.
There food is vety good.
25 minutes standing in line to pick up a prepaid part. Woefully understaffed. Avoid.
Excelent
There were four employees but only two were helping people. There was a line also, but once we got help the guy was very helpful and nice.
Excellent service
No matter which location I go to they are always SO helpful. Thank you auto zone!
2nd store I try to get my battery checked this morning, these guys are pitiful on their excuses not to do it, dont even try! Guy told me he doesnt like the machine they got now so he couldnt do it, 2 gray shirts were next to him and didnt say anything. 1st store I went to 3 blocks away didnt want to check it either but wanted me to buy their most expensive battery claiming that it was all they had available while I knew they had 3 other kind as I had checked online before hand! Same guy referred me to the Oreileys a few minutes away saying I would have better luck there!
Worst service ever! Went in for an air filter and spark plugs and the employee gave me the wrong parts!!!! Horrible service. I called and asked them to wait (it was close to closing time) because I needed the parts asap and they had no mercy, they did not want to wait a few minutes to make the exchange.
Good customer service
This particular AutoZone was very accommodating. They were willing to help me when I was in a bind with my car. My car battery was dying on me and was having trouble turning my car on so I figured my battery was getting old. Drove over to AutoZone and they were able to check my battery, find a replacement, and provid me with tools to replace the battery on my own. Normally, they would go the extra mile and replace the battery for customers. However, this was at night and they didnt want to be liable for anything bad happening at night to their employees, which is understandable. Nevertheless, they provided me with their tools (since I recently moved from another city and didnt have tools with me anymore) and I was able to change out my battery that same night. Thanks guys!
Got what I look for and price is good.
I like purchasing their better line, Duralast as it has very good warranty. A few items i have bought that have had lifetime warranties and gotten exchanged for new one without much hassle.
Great staff
very good abstention for the client they give you
Jose was professional and polite, very Helpful.Keep up the good work.
Great service & upbeat vibe...managers & cashiers were well-versed on their automotive knowledge. Definitely on top of their game. Loved to help with concerns & questions?
When my boyfriend and walked in we asked the first guy we saw if he can help us but he stated that he was to busy counting money to help. They close at 9 and its 8:02. Not coming back
Very courteous service and quick help
Very helpful and fast service during peak hours.
Poor customer service.
Great service
Helped find the part for my car and fixed it for free. I went to 2 other reputed stores before coming here.
They give you good discounts
Manager was very helpful. He indeed knew how to do his job
Manager is very helpful
Good place to go to get parts
Too bad. I cant give a half a star. They are frequently slow as hell even though not busy. They gave me improper parts and have little stock in store. My last resort place. Worth driving to another location in my opinion.
The staff is always polite & courteous
They suck period cant even find the rigjt parts when you ask them dumm people!
friendly service
Cheaper then Oriellys
Its cheap
Didnt have water proof wiring connectors. Felt short staffed and I didnt feel like waiting to ask to order them
Helpful and not dirty or crowded
Good store with all auto parts. Service was little slow
Very knowledgeable personnel!!! Thank you AutoZone!!!!
Love it
1st store was very busy and the staff was very slow. The sales persons had to keep asking for a password. Waited an extremely long time to be waited on. They only had 3 of the floor mats I wanted. Went to a 2nd store that store was difficult to get into with very little parking. No one there but no stock of floor mats to speak of. However they had the one that matched the three at the original store. So I went back, bit the bullet and stood in that @$!#::; line. 3 hrs I wont get back. Store 1 on Monterey Road near Blossom Hill Rd. And store 2 was at Almaden Expressway and Branham (I believe).
Excellent service and they help you a lot
Price is speratic
It stinks like a pipe.
Always open late , bad service
Sucked
Small store in a slightly seedy part of town. Clean and nice sales people.
They are nice and are open late every day. They loan you test equipment or will test your car for you. They have a good selection of car products in stock. The store is in a plaza on Monterrey highway, so expect a lot of homeless people around. Dont get freaked out, the homeless are harmless. Nice auto parts store.
My housemates battery died on him. The nice guy helping us recommended he try charging it before buying a new one. Saved my buddy from buying a new $180 battery for his Lexus. Highly recommend this place!
The guys here are always friendly and helpful. Thx!!
Less than attentive staff
The lines get long some times one cashier
They usually have items in stock, helpful to locate if not. Usually busy, never enough employees working, always a line.
Slow poor service and rude
I went to this store to get strut mounts of my Nissan Quest 2006. since I was not able to remove the mounts with hand tools. Luckily I had taken the full assembly with me just in case so when a part was not available, Jose the executive asked me if I wanted to reuse the parts and I said I am unable to remove it since I did not have a power tool. Jose went out of the way and got hold of the tools and helped me in removing the mounts. He then asked me if I bring the the other one he will help with that too. It was almost closing hours on Friday but when I got the other one he helped me. Jose is an awesome guy not because he helped me but he is very helpful to other customers too and I saw this first hand. He spent so much time with the customers and helped them with each and every query. I believe Jose is a great asset to the company. Thanks You JOse and Autoze for the nice customer experience.
If I need anything they have Im buying it here random kindness from the people who work at this location.
These guys helped me in a pinch and even have me a discount. Battery for my truck was dead and I needed a new one quick. They even helped me swap it out. Exceptional customer service.
