United Auto Glass, LLC in San Jose

Great service! My son‘s window was hit by a baseball on a Friday evening, I called Pauline at United Auto Glass and she was able to have his windshield repaired the next day! Very professional I highly recommend.

Truly five star service. First of all, I wanna say that I’m not affiliated by any means with united Autoglass and second of all I rarely write a reviews. With that said these folks are truly exquisite. Pauline from the office kept me Updated about every step of the way and helping me and guided me through intricate bureaucracy of insurance claims. Then she was able to find OEM glass that was pretty much unobtainable in this area. After that technician Lam showed up exactly on time as they promised. Lam was extremely professional ,fast and highly skilled. I would say that you will be hard pressed to find difference between his installation and factory installation of the glass. Highly recommend them to anyone.

Stone cracked windshield on Monday. Talked to Pauline at United Auto Glass and filed my insurance claim on Tuesday. Lam came to my office and replaced my windshield (and calibrated the car’s lane detection camera) on Wednesday morning. Excellent and friendly service and super convenient mobile service ! He even remounted my Fastrak on the new windshield without being asked! Thanks!

Excellent customer service. Easy quote, no upselling whatsoever. Great quality glass and installation. Thank you.

Lam came out to do the replacement for my cracked windshield and did a very good job. Definitely recommend. Pauline was also very helpful when I called her to schedule this.

Pauline was super helpful and her team was very professional while replacing our windshield. Got road debris hit on freeway 280, they helped us got OEM approved and made the whole process easy and stressless. Highly recommend their business :)

Wow I am so thankful I found this company while searching on Yelp for a small family business with five stars that also did Mobile service and knew how to make it seamless for me to go through my car insurance Geico. Pauline provided amazing customer service from the beginning and even post installation check up. She was knowledgeable about the process and instructed me steps I would need to do to expedite going through them instead of Safelite. I almost went with Safelite because I thought it would be more convenient but just couldn't ignore all the negative reviews. This company also have lifetime workmanship guarantee! They really stand behind their work. I was so happy when they had the windshield in stock for the car and I was able to get same day mobile service. On top of that Lam completed the replacement in about 30 minutes. Not only was he skillful and efficient but he was very nice and seems to really care about his customers and I was very pleased with the replacement of our commuter car. I highly recommend supporting this small family business! Customer service, billing ease and replacement time was a breeze and not stressful at all. Thanks again Pauline and Lam!

I called around to a number of places to get a quote and discuss the windshield on my older BMW. I got high prices and hemming and hawing about the rain and light sensors. One quote was really high. One person thought they should come and look at it before they'd quote. United Auto Glass, however, was on the spot. Pauline offered confident answers to all my questions, and a great price. She took time to clarify my glass needs, even having me send pictures of the glass and damage to make sure they had the right thing. They even offered to come same day! Which I wasn't quite prepared for, but was an awesome offer. The quote was on the lower end of the ones I'd received, but Pauline was confident I'd be satisfied with the glass when I asked about it. Lam came out the next day. He called to ask to come early - which was fine by me. From the moment he showed up, it was clear Lam had a ton of experience with my car. He knew about potential trouble spots and things to worry about. Getting a good seal for wind noise, avoiding damaging the fragile wiper assembly, dealing with the sensors. He was quick to educate me on things to worry about, and gave me great confidence he understood my concerns. He was done much faster than I expected and I'm back on the road - nasty crack that was right through my line of site all resolved. And the glass supplied was from an OEM vendor, just without the pricey logo! Overall, totally satisfied with the work done, the ease of the process, and the guarantee provided.