640 Abbott St, Salinas, CA 93901, United States
The experience was okay. I had scheduled a mobile installation for my windshield. I prepaid for the work, and I waited for a few days for them to get the windshield. When they got the windshield, I had to wait for a few more days before they could come out. They did have an opening the next day at 11 a.m., so I scheduled the time. I was there on time and surrendered my keys, and the work was started. I waited 3 hours in the waiting room and came out to ask about my car. It had been ready. So I was a bit upset. They do their work. They're busy, and things slip through the cracks. Maybe someone else won't have to wait as long.
Everytime I try to purchase from this Distributors I am blocked! I sent them a message but received no reply? Obiviously there is a problem with this distributor. Don't buy from them!
Tony, the gentleman that came out today was so professional ! he was the very best we’ve ever had. I highly recommend him and would request him if we ever have another problem.. They would not want to lose Tony! He is the very best!!
Came to get my windshield replaced at 12:30 and they took until over 3pm to get it replaced. By the way there was only one customer I front of me.
Called in to get 3 windows replaced on my car and put a small deposit down but got the run around for over a week about the parts coming in. Eventually I cancelled my order because everyday I called in I got the same answer “the place where we order parts said it should be coming in this afternoon” Raul was a polite guy, not rude or anything but I wish he would’ve been straight up throughout the process. I depend on my car for work, kids, etc and not having 3 windows on my car for two weeks is a huge strain.
It's a little pricey here and the employees here takes forever to work on a vehicle! I rather drive my car to Seaside to Allen's Glass Shop!! They do a great job and extremely hospitable there.
They replaced the Windshield gasket and reseated my dual Windshield on my Class A RV. It was a hard job for these guys but the hung in there and did it, took two days, it was a hard job for them.
Alpha Distributors owner, his place could be the worst experience you can ever experience, specially with his person Edward Padilla, his person is the most un-educated and bad trained person I ever seen, he started screaming at me with high authority when I requested to double check his work on installing a couple of step-bars in my brother in law's 4×4, we need his steps in order to facility our 90 years old grandma to be able to climb into the Jeep that it's too high for her, even that we explained the reason why we needed to upgrade the jeep for a human purpose the same person Mr. Padilla clearly mentioned on not really care of our needs, stead, the step installed in our jeep was installed on a way that it was rubbing and damaging the rear wheels!!! We asked them to fix it!! However they refused to do so!! They wanted to charge us aditional 400 dollars just to look at it and "attempt" to fix it without any promisses or warranty good results!!! Please do not go to this place my brother in law and I expent 3 hours fixing their work, they are nasty, un-professional and irresponsible, specially mr. Edward Padilla, I fell sorry for The owner who was so stup....on hiring people like that, by the way, Mr. Padilla said he was the business owner when asked him about his position. Good luck you guys if you ever get service in that place, however you can find better places around to shop for the same parts where you will obtain better results, you can also end up happy and not where they make feel miserable and worthless.