9820 Indiana Ave, Riverside, CA 92503, United States
Freedom AC and Heating provides high-quality HVAC services. We focus on energy-efficient solutions that fit your comfort needs. Our use of advanced diagnostic tools sets us apart, ensuring precise, data-driven results for every job. With a team of skilled professionals, we’ve built a reputation for getting the job done right the first time. We're committed to providing personalized service while helping customers maximize rebates and incentives. Trust us to keep your home comfortable and energy-efficient with transparent pricing and exceptional service.
I made the mistake of giving this company a large deposit for a new Heat Pump HVAC system in November. After being assured by Chris Steckler "You will have your Bosch before you know it", on January 7th, I've been completely ghosted. I've phoned and texted numerous phone contacts, and sent multiple emails to various addresses requesting he contact me to schedule. Crickets. I'm upset because he seemed trustworthy, but now I'll have to try and reclaim my money for no work done. I'm hoping maybe he sees this review and offers SOME attempt to make it right. Edit 03/10/25: Still zero response from Freedom AC and Heating LLC. I will update this entry if they ever complete their contract. Also check their BBB entry, someone else made a similar complaint.
Great service, great communication, respectful team. We've been working with Chris to improve many aspects of our home's heating and cooling. I really appreciate the detailed, numbers-based approach they take to diagnosing your home's biggest pain points in terms of cooling. They will find things no other HVAC repair has ever told you about. The pricing is transparent and you won't get pressured into doing anything that won't benefit your home. They will work with your financial situation to get you the results necessary. Would recommend this service to anyone having any trouble with your AC or heating.
Im so grateful to Freedom AC and Heating for their help, especially with the holidays approaching. Their team was incredibly organized and made everything so smooth for me. Thank you for going above and beyond—I truly appreciate your excellent service!
I could not be happier with the service provided by Chris. I have recently started "the change of life." My AC went out and I was in a panic, since I was experiencing hot flashes. My AC was fixed in a timely fashion and with great service. Definitely recommend this company
Outstanding service! Chris and his crew Edward fixed my rodent chewed insulation and fried capacitor on time with fair price. Great communication, they always give you a call before scheduled service time. Highly recommended, will looking forward for future business with them soon.
I had a service call to repair my parents AC. Chris arrived and gave an estimate on repairs. My parents approve estimate. He left for parts. Came back and work on the AC unit for a couple hours. Told us he needed more parts and would come back in the evening. No show. Called company and was told Chris had a flat tire and would not be able to return. Reschedule appointment for Saturday 7/22/23. No show and no follow up call. Poor service on leaving a job not finished. Mess up unit more than it was. This is how he left the AC unit. I would not recommend him for any repairs.
Well we presented Chris with a big job and I would say that him and his crew did a great job. It was not an ordinary ac fix or replace the system. It was design and relocate our entire system. His crew showed up when they said they would and did a great job cleaning up after themselves. So far we couldn’t be happier. Jason and Darl did a great job on the install and were very respectful. If you need a trustworthy ac company use these guys.
These guys are top notch professionals. The work they did for me, installing a whole new AC/heating heat pump, was done quickly and the final product even looks good. They added insulation and plate metal to the inside of the compartment the unit is mounted in and the piping looks very professional. See before and after photos. A few days before the work was done the owner, Chris Steckler, inspected my old system, made recommendations, gave me options, and sent me a proposal that was easy to understand, with many payment options. I am very happy with my system and would recommend Freedom AC and heating to anyone.
Chris is always 100% professional and tell me what I need done, and not whats the most expensive as most do. You can trust Chris!
Great customer service and overall experience with this company. Very professional and they make sure to do the job right the first time. Highly recommend!!
I called and requested to speak with an HVAC technician to ask questions prior to scheduling an appointment. The technician took the time to answer all of my questions. He was very professional and resourceful. Always go for a company where the team takes the time to answer your questions.
Professional, knowledgeable and friendly. Highly recommend.
Ryan and Phil did a great job of tuning up my HVAC! A+
Ed was very great to work with. He was able to get my ac working Again in a timely matter. They scheduled the same day I called. I trust Freedom AC and will refer them to anyone that needs AC work.
They showed up within 2 hours from the time I called them and it was on one of the hottest weeks we ve had here! They we re very professional and Honest! I would and will recommend Freedom AC to all my friends and family!! Thank you Chris!
Always the best customer service by Chris and his team. I ve been a returning customer for some time now . Definitely would recommend this Small Business Company. Prices are very reasonable. My AC went out last night and he was able to get me in right away .
Chris and his team got our AC to work in light speeding!
I called several AC companies to come out to my home to check the system to see why it wasnt as cold as it used to be. This is not in my wheel house so of course I was on edge when the strangers started rolling in.. However Freedom AC did review of my system to confirm that it was just old and recommended some great options.. The thing I appreciated they did not try to put a band AID and just milk us for another few months.. so we are in works on getting an updated more to a more efficient system.. CALL them you wont regret it
I recently had the pleasure of working with Freedom AC and Heating for a new air-conditioning installation, and I couldnt be more satisfied. From the initial consultation to the final installation, their team demonstrated professionalism, expertise, and exceptional customer service. Highly recommend to anyone looking for a new and updated AC unit.
The owner Chris was on time and knowledgeable of what was wrong with my system. He quickly fixed it and was In and out. AC was back to working GREAT again. Very honest and pleasant to deal with, not like other companies I have dealt with In the past.
They provided excellent service with pointing out the issues with the water leakage coming from the AC unit s condensation drainage. He explained all of the diagnosis of the issue, potential issues and possible resolutions. After the work was completed, the leakage had stopped. Thank you.
They did an excellent job. I am happy!!!!!!!
Awesome experience. I waited 22 hours for our contracted AC service company. I called twice for status updates. I was told I d get a call back after my second call. Didn t happen. I called Freedom AC at 5:16 pm. At 6:03 my AC was running. I ll be cancelling our contract with the first company. Thank you to Chris, Amanda, Edward and Ryan. I can t recommend you strongly enough.
Had a great experience Chris came out on a late night call and got my ac up and running very friendly and professional appreciate him coming out last minute
If I could give zero stars, I would! Dont trust them. They sell you refurbished parts and claim they are brand new. We had another company come in to check this companys work and told us that we were getting ripped off by them. P.s. One of the 5 star reviews that are on here is from an employee. Who knows how many more reviews are from friends and family.
Chris is a great guy. Super helpful and transparent.
Excellent AC Service! I had a fantastic experience with Freedom AC and Heating They responded quickly to my service request and scheduled an appointment at my convenience. The technician, Chris was punctual, professional, and explained everything clearly. The service was thorough, with no hidden fees, and my AC is now running perfectly. I highly recommend these guys for anyone needing AC repair or maintenance!
Came day after I called and resolved the problem same day.
Very kind and very professional
Thank you Freedom AC!! Excellent work!!
Edward did a great job on repairing my AC and went the extra mile to make sure my system was working properly before he left. I can always rely on Freedom AC.
Edward was very professional and knowledgeable about the systems of repairs. Will use them again. Thanks!
Not recommended. $99 for a diagnostic. Tech claimed everythings fine. I have to call a new company that can figure it out. They claim that other companies are salespeople. This company will come to your house to sell you something.
Outstanding service! Was very happy to get my AC back up in running in 100+ degree heat! From phone call to technician at my house was under 2 hours. They re life savers!!! Highly recommend!!!
Very honest company, Edward came out today was very thorough, explained everything and didn t pressure me into anything. Very nice guy! Signed up for their program and will definitely use Freedom AC and Heating for all our needs in the future!
Super kind, personable, friendly, and most of all knowledgable. Edward really showed care for me as a client.
Chris did an excellent job advising me on the condition of my heating unit. He was friendly, respectful, & professional. I will definitely use him again.
Truly an amazing company!! My ac went at 8pm on a Saturday night and Chris was able send Edward to come and save the day! AC was up and running within an hour of my call!! Could not be happier! Thank you again Chris and Edward!!
Chris is a super friendly gentlemen that solved out HVAC needs on a Sunday evening super late notice because the capacitor on our air conditioning unit. He was super honest about the problems he saw, and multiple solutions to get our system working back to spec. I highly recommend using his services, always best to support local small businesses!
Very professional and efficient. Edward knows his stuff. He explained everything and I was able to make my decision without pressure. I thank my brother for recommending Freedom AC and Heating to me. I will gladly recommend to friends and families.
Freedom AC is great! Edward made a late night call and returned the next morning as a followup. Being in Corona with no ac is brutal but Edward and Chris(the owner) got us taken care of right away. Cannot recommend them enough!
Chris is the best of the best of the best
Awesome service as usual. Chris doesn t try to up sale products and he listens. Very informative and professional.
Excellent service, flexible and prompt. Have had such good service at my home that I am having them check the efficiency of the system at my business as well. Will definitely call on them for all my AC and heating needs!
A little bit more pre planning would have gone a long way. Eliminating the need for a callback. An experienced Foreman perhaps.
Amazing service and awesome technical consulting. You can depend on this company to do the job right the first time, and if theres a rare case where a call back is necessary, they take care of you, no questions asked.
I reached out to FreedomAC over the weekend when my AC stopped blowing cold air. Got an immediate reply from Chris and he was over within the hour. Appreciate his friendliness, flexibility, and quickness. He embraces technology and it was nice to see all the performance data and get a real-time look at how my AC s performing. He gave good recommendations on maintenance as well. Would recommend to anyone in the area needing help!
Christopher was very fast, professional and had everything needed to fix a part in the AC. Highly recommend these services, thank you Chris!!
Chris is an a/c expert. A/C issue was quickly resolved.
Great detailed service
Chris is the real deal. Amazing service and professionalism. Even looked into additional savings and benefits for me.
Chris did a wonderful Job !!
Chris did an awesome job! It feels 100x cooler in our business!
Chris did an amazing job fixing up our AC here at Paws at Main! Super friendly and knowledgeable.
Freedom AC is an awesome company.They came out right away and diagnosed why my AC was not getting cold. They quickly handled the job. They were easy to deal with and Chris is very knowledgeable.
Freedom AC and Heating is the epitome of professionalism and expertise in the HVAC industry. My experience with them was nothing short of exceptional. The teams knowledge and dedication to providing top-notch service truly sets them apart. I highly recommend Freedom AC and Heating for all your HVAC needs!
Freedom Air has done an excellent job for me. Preparing and modifying the project proposal per my request. The staff has been patient, professional and kind.
Chris was very responsive with all my questions when installing a new hvac unit. His crew showed up, were very respectful, and didn t leave a mess behind after the job was done. I would definitely give him a call. Positive
Best customer service I ve had in the inland empire, hands-down. Chris hit it out of the park- reliable, friendly, knowledgeable, professional, and punctual. Chris takes pride in his work and doesn t overcharge or try to get you pay for things that are not needed. I will be calling again and requesting him personally if my air conditioning ever needs to be repaired again.
Very responsive and quick to get worked scheduled. I have a tricky schedule and he worked with me on timing. Upfront about what the work is and why they re doing what they do. I had one concern and Chris addressed it and took care of it immediately. Recommend them
My heater broke mid-winter I found Freedom AC on yelp. Chris the owner was quick to respond and was very knowledgeable on my system and recomened a repair that didnt cost a arm and leg. He explaned that my system was 18 years old and was time to start thinking about replacing it. He was not pushy at all. Highly recommend!
Chris and his team did a great job with our duct installation. He also helped balance the temp in our multilevel home and ensured we were happy with the job.
Highly recommend Freedom AC. Theyre honest and quick. They dont try to sell you what you dont need. He also came back after the installation just to make sure all the rooms were evenly cooled. Love Chris and company!
I recently encountered an issue with the A/C units in the church and reached out to Freedom AC & Heating company for assistance. I couldnt be more pleased with the service I received! Chris, the technician, arrived punctually and swiftly identified the problem. He thoroughly explained the situation to me and provided a fair and transparent quote for new units. The work was carried out efficiently and to a commendable standard, and the new A/C units are now operating wonderfully. I was impressed by the professionalism and expertise demonstrated by Chris and his team, and I wholeheartedly recommend this company to anyone in need of A/C services and new units. Thank you for the outstanding work!
Freedom AC and heating is a great company. There are honest and knowledgeable and provide excellent customer service. I support local business and would definitely recommend them.
Freedom did an outstanding job installing a split system to my Casita in my backyard, he was prompt accurate with completion time, and very affordable. His employees were very nice and I would recommend them to friends and family anytime. Freedom A/C 10 out of 10.
Chris and his team installed a Bosch mini split at our home this week. Chris was very professional and his team was very responsive. They did excellent work. Thank you Chris and your team!
Fast response and thorough service. We are now set to survive the summer.
Very nice and professional, Id recommend anyone in need of a/c or heating problems
Set appointment quickly good customer service
Chris was very helpful and knowledgeable. He was able to diagnose the problem very quickly and provided great service. I recommend Freedom AC and Heating LLC to anyone who has any issues with AC and Heating.
Very happy with my service. I really recommend it.
Our AC went out last week, and I have an 8 month old at home. Our house was getting HOT! I reached out to Freedom and they were SUPER responsive and came out that same day. The owner, Chris, was extremely professional and kind. He discovered the problem with our unit - a major component had broken off. He said he could order the part, but it would cost several hundred extra and wouldn t be in for at least five days. He had the genius idea however that he could try and get it welded and it would save us a good chunk of change. He came back first thing this morning - his idea worked! I m now sitting in a cool house with my baby and so so thankful!
Chris and his crew did a great job changing our AC system. They were fast and with no inconveniences. We are well pleased. Their price was affordable. We are ready for the summer!
Geez refuse to give me an estimate over the phone. Would not even tell me how much it would cost to get a tuneup for my residential A/C. They will only come out and give you a price after looking at the unit and letting you know what you need. End quote. Next
Chris was very responsive, put booties on before entering my home and was very knowledgeable
What a great experience! Its hard to find honest and reliable contractors these days, the tech was knowledgeable, figured out multiple issues with my system and took the time to fix them on the spot. I Highly recommend using Freedom, I send my friends and family to them everytime theres a need.
Chris was here on time, had the parts and expertise, and finished up within 1/2 hour. Presented ample upsell information, but without pressure. And we are cool again. Great job!
I used their service to replace the txv valve and filter on an ac system. They were responsive, on time, professional and of good value compared to another competitor. I would definitely use their sevice again.
We had Chris come out to take a look at my AC/furnace unit. He was awesome and had a ton of options for me to choose from to replace. I would recommend him to any of my friends or family looking to get their unit fixed or replaced.
We needed our ice machine fixed ASAP, and they did the job! Quick, professional, and very kind. Thank you so much!
Super happy with chris and his workers. They did everything they promised, and more. I m definitely going to recommend them to my friends.
Was able to make appoinment same day!
Excellent knowledge, honest, and a great value! Ive finally found my full time HVAC serive I trust.
Chris charged without quoting, charged for service to fix his companies mistakes, and improperly installed a system and wanted to charge us to fix his mistakes. This company is a joke. It might look good when installed, but give it a month and its going to fall apart. Cannot recommend. Ive even known Chris for a long time before he started this company, and his business etiquette made me question him as a person.
on time. as advertised. good work.
I could not have chosen a better company to repair our AC on a hot day. Our AC broke late at night, and when I called first thing in the morning, they were able to set up an appointment for the same day! Chris (the company owner) came out and determined the problem, fixed it, and explained it to me all in under an hour. He was very professional and friendly at the same time. Highly recommend using Chris and his locally owned and operated company!
Chris was great, he was able to make it over same day even at 7pm. He showed up and worked in the dark for some time. He then showed me exactly what was wrong. We ended up having to order a part, when it came 2 days later he did the same thing once again. Showed up at 7pm after i was home from work. He replaced the part, in the dark, because i have a package unit on the roof. Got me set up with a new google nest thermostat and after i set it up he made sure everything was working in order before leaving. It was a great feeling having my heater working again. Appreciate the fact that chris was able to knock out the problem so promptly efficiently and professionally.
Good overall knowledge about HVAC. They came out and suggested a couple of solution for my problem, and we implemented them. Thanks Chris and Chad for the quick and reasonable priced service.
First of all Chad is AWESOME! I called around for a quote for my HVAC needs and two other companies wanted to charge $50 for a quote. Freedom AC and Heating not only didn t charge a quote fee but they responded promptly. I usually get at least three quotes to price compare but Chad was thorough in diagnosing my duct issues and quoted me a great price to reduct the entire house which will be great in the summer as well. Chad and Chris go above and beyond to make sure you are satisfied and happy. While the work was being done (in the winter) mom was cold and Chad brought her a space heater to keep her warm very thoughtful. Do yourself a favor, meet Chad and Chris and let them help you with your HVAC needs.
Freedom AC & Heating is very knowledgeable and professional. They are certified experts in energy saving products! They are also actively involved in our local communities.