Valvoline Instant Oil Change in Redondo Beach

The choreography and orchestration of the technicians as a team was a sight to behold. We were mesmerized and transfixed. Beyond awesome.

Such nice efficient service!

Always courteous and professional staff . Easy process from beginning to end.

I was waiting a 30 min. But was just a one car before. And after all waiting, guy said that you don t have oil filter for my car . And he can t change oil. I have a regular Land Rover . Just waste 40 min

Went in for my biannual oil change today as I usually do and I asked for Connor as I usually do. Fast and efficient every single time along with his buddies Manuel and everyone else. 5 star oil change!

The Valvoline Team is very attentive, courteous, professional, helpful-totally on the ball! They operate like a well-oiled machine!

Ive berm going to Vavoline for a long time many years always have a great experience, the staff is wonderful, Ill always go to Vavoline for my car needs , thank you so much

ZERO STARS!!!!!!!! I just waited 45 minutes and the manager who wouldn t tell me his name (long black hair in a pony tail and glasses) moved 3 cars in front of me that arrived AFTER I did. The assistant was very nice and apologetic. The manager either doesn t know how to run a shop or just didn t like me. Either way I will NEVER go to this place again. Do NOT give them your business unless maybe you re a friend of this jerk and he moves you in front of other customers.

I used to like this place a few years back, but my last 3 visits have been abysmal regarding customer service. One time I had an employee repeatedly and aggressively ask for my socials. Another time an employee got frustrated at the computer system and started swearing and just being overall rude. The actual oil change service is fine but always takes longer due to them trying to upsell despite saying that I only need an oil change and thats it.

In & out in less than 30 minutes

Extremely friendly nice! These boys know exactly what they are doing! They even told me about an oil leak in my car!!! This is the reason I am loyal to Valvoline!!!

Never had issues with this location. Employees are very helpful & not trying to sell you extras. Ive been coming to this location for years

Good work, great crew at this location!

I had a great experience. The customer service was exceptional they address all my concerns and provided me with clarity about my vehicle.

Friendly staff. Efficient service.

While the crew was polite they were not very diligent or attentive (perhaps incapable) in the task at hand. I make it a habit to check filter placement and oil level immediately after service. In this case the oil filter was fine, albeit covered in dirty, old motor oil--as was the dipstick handle--and found the motor oil level to far exceed max capacity on dipstick. The oil was also dirty demonstrating that the evacuation of old oil was not complete and new oil simply added. Excess motor oil in the crankcase will foam up and starve friction points of critical oil lubrication creating engine damage akin to running a motor without oil. I WILL NOT use Valvoline Instant Oil Change again and will discourage others from patronizing this business. If you care for your car GO ELSEWHERE.

Excellent service

Kevin was knowledgeable and very helpful even with car issues unrelated to the services that Valvoline provides. Everyone at this location is always helpful and friendly.

Quick oil change but all items overpriced

Great service from the kind gentleman who has worked for the company for years. Will definitely be coming back. Thank you

Fast and easy. I always go here.

Super careless with everything. They snapped a clip off of my air filter housing because they pried it off without checking if they unclipped both clips. Air hoses were loose when I got home as well.

Quality

Always fast friendly service. Very detailed and they get things done. I always trust Valvoline Instant Oil change to take care of my car.

Went yesterday for an oil change and now my BMW is in the shop because it wasn t properly done wouldn t recommend going here if you have a European car. Hopefully I don t pay an arm and a leg for this mess up.

Fast friendly service

Jorge is THE MAN ! Chill staff.

Super easy! So helpful! Offered other services, but no pressure and/or attitude change when declined. Wonderful staff! Thank you!

The worst experience went to two Valentines with a Groupon an d both denied wasted gas,dont ever use Groupon with valvoline they took my money now Im trying to find it and get it refunded.Bad business practice.

Great service

Hector, Cody and Haruki were wonderful!! They answered all of my questions. Never had any issues at this Valvoline.

Thanks hector for making sure I got the service I need. Everyone was very professional and it literally took 15 minutes and I was able to sit in the car.G

Took my vehicle for service last week. The experience took about 25 minutes which is understandable. The thing that concerned me is that one the members forgot to clip on the plastic shield that covers the oil cap. I received a phone call about 30 minutes after I left Valvoline stating their was a part they forgot to put back on. I had to drive all the way back and wait for another 25 minutes for them to clip the cover back into place. The reason I put 2 stars instead of 1 is that the assistant manager was professional and was sincerely apologetic about the incident. Other than that, it was still an inconvenience for me to have to return to Valvoline after I arrived home.

Staff was super friendly and communicative about what services were being performed.

Hector and his team are exceptional and great every time I come. Get me in and out. Recommend to all my UCLA staff and team.

This is the most competent and customer service oriented car servicing company Ive ever been to. I simply cant recommend them enough!

They try to upsell with services that you do not need. They told me I should get my radiator flushed I went to my mechanic and he said it was unnecessary

Great service!

Good Attentive Customer Service Thank you very much

Excellent service.

I am extremely picky about who works on my car. I was visiting from Florida and I change my own oil back home. Had to get my oil changed here. I dealt with Miguel. Was extremely happy with service and professionalism. Definitely recommend.

I needed to get my spare tire checked and these guys were awesome. It was only at 20 psi and the tech filled it up to the recommended 60 psi, for free :) Afterwards, he carried the spare back to my car for me. A moments car maintenance would have been a world of hurt on my upcoming road trip. Thank you guys!

Misleading sale prices

What a great team! Highly recommend.

Great and fast service at this location

Fast, efficient, and friendly.

Great service!!

No answer

Took a lot longer than expected. Real hard on the upsells too.

They were awesome

Really 4.5 stars. Great team, got it done. used google to see how busy and this was almost no wait. Only detraction was upsell on rotate, filters, transmission. They knew it wasnt my car, so why still attempt upsell?

Very helpful, explains every detail and kind. Fast service and good service. I like that they have women mechanics that actually inspects and service your vehicle. I don t know to much about cars but the young lady who performed my oil change, she took her time to explain the services they offered, answered my questions and didn t try and pressure me to get other things done to my vehicle. She was so pleasant and made me feel very comfortable.

These guys were great! Super nice, fast and very efficient! Didnt try to upsell me to hard, just made suggestions, which I really appreciated! Will DEFINITELY be going back here rather than Jiffy Lube!

Quick and efficient

Great service team. Get these guys a tip jar

I don t understand if your employees estimate a car s value why your store s name is OIL CHANGE? This is very unprofessional that somebody brings a car for inspection and an employee that inspected the car recommends the buyer an estimate for the car s value. Which the estimate is $3.5K less than the KBB value. They buyer told your store he is a customer there and got a complementary inspection. However, the buyer came to the U.S. 1 month ago and does not have any car. I d recommend to train the employees to not go over their skills and estimate a car s value OR change the store to have the car value estimator in the title. Never ever go to this store for my oil change again.

Kind , knowledgeable, fair price

Very nice

Trust is to be Earned, and This Outstanding Business Earns That Trust by Outwardly Displaying Each and Every Procedure, Including the Display of New Material... Kudos, VIOC!!!

Fast efficient location gets you in and out in a timely manner the process while youre staying in the car makes it a different experience than rather getting out and having to wait in a waiting room thats kind of neat this particular location theyre super friendly they could have worked on synchronizing their service with other staffers but overall I recommend

Fast, good customer service.

I was in and out in a Flash! Everyone was soooooooo Nice. They had a young teen there, who looked every bit of 12 years old haaaaaa, he was so respectful and willing to help me. Love this place! You dont have to get out of your car, and they check everything, put air in your tires and top off all your fluids.

I drove up of course these nice gentlemen guided my car to align to be worked on. I was promptly greeted, I told them what I there for they assisted me & also suggested not pushed me into buying what they suggested I needed to get done on my car. I am a woman & mom so sometimes we get the short end of the stick when it comes to getting our cars fixed. Now I was in and out of there in 20 mins or less I was doing most of the talking or asking (lol) I am going back this coming week to get the filters changed & transmission oils cleaned up.I had a great experience & highly recommend going there! The one on Artesia now!

Great customers service

today was a perfect day to appreciate courtesy and excellent service quick clean and knowledge and clear understanding will certainelly comeback at this facility tank you all

It took an hour for 2 cars to get done....

Went for a basic oil change for my SUV and had a great experience. Professional and quick. Thanks

Best customer service experience every time I go

Great

Very quick, helpful and efficient

I ve been coming to this shop for years and for YEARS they have been exceptional, in particular the crew who service the cars. High spirits, great camaraderie and quality work! Hats off the manager(s) who keep the team consistently working hard! You don t see this too often these days.

Their customer service is outstanding!!

Fast 15 wait

Great service! They were able to give my car an oil change right before they closed! Great service! Thank you!

Great, fast service.

Great service. Technicians were excellent.

Guys dont know what they are doing dont bring fleet service here not anywhere near a 15 minute service

Excellent Mechanics ! They check everything ! Take your automobile there today !

Really friendly and quick team

Depending what your getting done they have drive thru service you get to stay in your car and watch we got oil change tire rotation and air filter done all within less a hour but we did go on a monday afternoon atm empty. WILL be returning!

Beyond impressed with the service here. I went to Pep Boys originally but despite me having an appt, they said they were 1.5 hrs behind. I went over to Valvoline and was in and out within 20 min. Hector and Richard helped me specifically. They offered me water, snacks for my dog and explained certain things about my car that I never knew! Truly appreciate the friendly and professional manner this team brings to this business. New go-to spot for oil changes and other services

Got an oil change and flushed the radiator. Very satisfied

Richard and Ricardo were great. Super friendly. Fast service. Definitely recommend.

Quick, friendly, lets you know what you need done without pushing it on you. Will always go here for any services they offer

Great service. High prices compared to some other places.

Hmmmm scammers

The service was ok.

quick and thorough

Nice service ,

This place does not do fifteen minute oil changes.

Very professional and fast. Everyone here is working hard everytime I go.

Love this location. Everyone is always very nice and helpful.

Team never disappoints

Got my oil changed. Super quick service and wasnt crazy expensive (for the area although it was still more expensive than most shops). I did get a slight scammy vibe from them. They really try and upsell on everything (like my 3 month old windshield wipers??) and wont give you a price until they take your keys, check all your lights, and then pop the hood and start looking over everything - high pressure techniques that prevent people from backing out (although if I wasnt happy I would have backed out in a heartbeat). FYI have coupons on their website that will save you a few bucks.

Good fast service

Piss poor

They don t see there work good

I go out of my way to come to this location even though I have closer locations to my residence. I wish i had everyones names who helped me out today but just wanted to give the whole team a shout out. Thank you guys for taking care of me every time. Awesome customer service! See you next time

The employees at this place are the epitome of a well-coordinated and professional team. It only took 10 minutes, but in that time I watched an absolutely perfectly executed textbook oil change. I was in awe as I witnessed this absolute wonder of teamwork and engagement in front of me. It wasnt just an oil change, it was art. They showed a genuine appreciation for my business and the desire to earn a repeat customer. Add to all that a fair price with a discount code applied and I drove off a customer for life. Thanks team!

I havent had a car since last 4th of July because I decided to bring my 06 scion xb that had no issues there for simple routine oilchange one day before driving to Joshua tree. During the oil change the kid came to my window and said sorryand that he was in training, the next day my engine seized up on the hwy. It was such a headache but worste of all is they claimed zero responsibility leaving me without transportation and seriously altering my life, screw that place!!! They still send me coupons to save 10$ on my next oil change!!!!

Fast, friendly service!

I ve come to this location for many years, I ve even brought my NBA client s cars here. This morning was the worst experience! The employees were completely rude, especially a kid named Brandon. He was rude and sarcastic, and that was completely out of line and unprofessional. The manager Mike was standing there and said nothing to him about his demeanor and when I voiced my complaint, he (the Manager) did nothing about it. When I was waiting, another woman was pulling in and he yelled at her. Needless to say, she left. Lost a customer and about to lose a loyal customer. So disappointed!

The guys were so helpful and it was a really quick service. They let me know what I needed to replace but there was no pressure to do it right away. I will definitely go back next time I need my oil changed!

Best place In the whole Santa Monica area to get an oil change and a top off. The assistant manager Paul is so nice and polite always willing to help and they have a very noligable staff also. Quick ,cheap and done right what else could u ask for

Super quick and cool experience. Average price for an oil change ($40/45 with coupon) and SO convenient! I also love that they go over all of the checks with you as they go. I dont think Ill ever go anywhere else!

I started getting oil changes here after I had a bad experience at Jiffy Lube. I love that I dont have to leave my car and that the service techs arent pushy with the add-ons like they are at most places. Sometimes you just need a quick oil change and move on with your life! I really do get out of there in 15 minutes! Its perfect because I can usually squeeze in the oil change between school drop off and driving to work!

Always great service here.

Hector and team do a great job. Not the closest oil change place to home, but I keep coming back because they are efficient and friendly.

Great service, the guys here are very polite and not pushy at all. They were super helpful with explanations and the service was done quickly and right. The place was busy on Sunday afternoon and I had to wait about 10 to 15 minutes

I had my Mercedes oil change and air filter replacement services in Valvoline about a month ago. Yesterday, my engine check light went on. I sent my car to South Bay Mercedes. They found out that air filter housing was not connected properly and cost me $88.77 to have it re-connected properly. A little careless cost customer lots of headaches.

Way to expensive!

Great service. Very fast, funny and friendly. Will come back.

Fast, friendly, and exceptional service everytime.

Be careful, they put back your old oil filter. They did today on my car when changing oil.

My favorite place to get my oil changed. I do not have to get out of the car and they give coloring books to the kids, plus all the yelling is entertainment. Its super quick and I dont feel pressured to get the add on services.

Very easy oil change while you stay in your car. They checked a bunch of other things too (brake lights, air pressure in tires, etc). The only reasons I am not rating it a 5 are because I had to ask my service guy to repeat himself a few times (he spoke too fast and not very clearly) and they showed me two air filters from my car that they suggested changing that I couldnt be entirely sure were from my car. They probably were because I dont think Ive ever had my filters changed in the two years Ive owned the car, but I have heard stories of oil change places showing you dirty filters that werent actually from your car so I cant be sure these were actually mine.

Fast n easy. no need to get out of the car. checked everything from windshield wipers to brake lights. Most other places ask you 5 timed to buy something additional, these guys suggested and respected my decisions

I love the service and the worker had a smile on their faces and very polite and made sure I understand what they doing each step until they were finish with my car. I also like the prices for other things I need to have in the future. I will return to Valvoline

Very courteous service from start to finish, did not feel pressured to purchase anything extra and service techs were very communicative throughout the entire process. Initially I was going to go to Pep Boys next door because I had a coupon but Pep Boys couldnt assist me at the time and was rude to boot. I drove next door to Valvoline and the techs were very polite and ready to help. I was probably in and out within 20 minutes and never even had to leave my car. I will definitely be returning to this location in the future and will recommend to my friends and family if they are in the area looking for a quick oil change.

Quick. Professional. Courteous.

Fast, efficient and they always do a great job explaining everything in a considerate way.

Fast service and always quality work!! The guys are super friendly and knowledgeable.

Great friendly service.

Fast service

Professional and lets you know everything going in with your car.Overall they did a great job.

Very professional and quick!

Good people, fair prices, quick and courteous.

Getting an oil change could not get much easier. Drive right in and dont bother getting out of your car. They quickly change your oil, check your tire pressure and top off your fluids while you chill in your car in the bay.

Quite possibly the best vehicular maintenance experience Ive had. They are ALWAYS happy to see me and help me keep my engine running like a beast. Plus a few of the guys are hot, which always makes the visit more pleasant. Do yourself (and your car) a favor and choose Valvoline on Artesia for your next oil change.

My car stopped working right in front of their location , I asked if perhaps they could jump my battery to see if that may be the problem, and a technician named Omar, pretty much told me if I dont buy a battery from them, he could not assist me. And he walked away. I would understand if they were super busy but at the time all the bays were empty, if you you dont spend money you dont get assistance.