Norco Auto Air Co in Norco
1805 Commerce St # H, Norco, CA 92860, United States
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Found and fixed the leak in no time. Vacuum system, test and recharge at a reasonable price.
Norco auto air co ,has always been extremely professional and helpful. I can send any of my friends and relatives neighbors to them knowing that they will be taken care of can't say good enough good things. Keep up the good work, Thomas.
I had a 2002 f150 that had a bad AC. I ordered everything online and took it to him. He had it installed in a day and now my AC is ice cold! I paid 400 in parts and about 400 in labor, for an entire AC system. His service is fast and professional!
I took my vehicle in August 2023 to get the A/C repaired and he told me that my the parts and service were covered under warranty. Less then a year later the A/C stopped working and he refused to fix the issue under warranty without a receipt and refused to look in his system for the receipt and he started making up lies that I still owe him money for the repair, I doesn't make sense why he would release the vehicle if I owed him money.
Tom is the best. Working with him is simple, quick and easy. The AC in my truck stopped blowing cold air, left it with Tom and he got it fixed super quick. Thank you.
## Disappointed with Norco Auto Air - Unprofessional Service and Lack of Integrity I'm writing this review to warn anyone considering Norco Auto Air, regardless of the car you drive. My experience was deeply disappointing and highlights a critical lack of both technical expertise and good business character. **The Problem:** I specifically chose Norco Auto Air because they advertised servicing Teslas. However, after paying $600 for an AC recharge, my Tesla's air conditioning continued to blow hot air. It became clear they lacked the knowledge to properly service a Tesla. **Request for Resolution:** Hoping to resolve this peacefully, I contacted the owner and politely requested a refund since the service was demonstrably ineffective. **Disappointing Outcome:** Disappointingly, the owner refused to take responsibility for their mistake and issue a refund. This unwillingness to rectify the situation showcases a distinct lack of good character and customer service. **More Than Just a Tesla Issue:** While my experience involved a Tesla, this response raises a red flag for anyone considering Norco Auto Air. Their lack of technical expertise with Teslas is concerning, but even more concerning is the owner's refusal to stand behind their work and treat customers with fairness. **Avoid the Hassle:** There are many reputable auto repair shops in the area. Save yourself the time, money, and frustration of dealing with Norco Auto Air. Their lack of both technical knowledge and business integrity makes them a poor choice for any car owner.
5 stars. They are reasonable and very good in what they do. Took me 30 min to get my car fixed. Pleasant people to deal with. Thank you Tom for your excellent service. Appreciate it. 👍
Thought I would take a chance after looking at all the good reviews and definitely cheaper than dealerships, but they we were definitely careless, maybe too big headed with all the good reviews. Got the refrigerant refilled but they forgot to put the cap back on…. This is your job that you do all the time, how could you miss it? AC was out again after less than a year…. Thanks for nothing…
Always great
Fernando was very helpful and explained the process while I waited to have an appraisal.
After being told by a full service garage that I needed a new compressor I decided to go to a specialist. I had a minor leak and it was fixed in no time. Will definitely be back and recommend it to anyone who needs air conditioner serviced .
Tom was pleasant to work with. The work took place on my 2018 Ford F150 to replace the A/C compressor. Job was completed on time as Tom specified. I will highly recommend this business for any A/C related repairs.
Great place, friendly service. Fixed the problem and it was affordable! Definitely recommend!
These guys are definitely scumbags they diagnose my truck Wrong and wanted to charge me $800 for a warranty I would definitely look somewhere else to fix your Auto air conditioner, Paid $50 for them to diagnose it Took it somewhere else and it ended up being something totally different, Lousy service
This guy knows his stuff. Especially in California, if your AC is out, you need to go here. A little on the pricier side but totally worth it.
These lads were fantastic. Im not mechanically minded, the ac could have needed a new compressor, a new condenser, or whatever else could cost a fortune. These honest lads gave it a quick service for less than $100, and my car is freezing again. Honest, hard working lads.
I had an 8am appt on Saturday. Waited till 9 - they were a no-show. Called at 9:30am, no answer. Ive been twice before, both other times he was late. Unfortunate.
Quick, fair price, honest dude and a 1 year warranty. These guys saved me a ton of cash.
decent prices and very knowledgeable
Tom is a very honest and professional Air repair .. he will give you the truth and efficient repair.. very affordable and fair prices . Highly recommend.
Horrible! They kept my car for over a week and must have drove it around. It had s couple hundred extra miles on the odometer and was on empty. They charged me over a thousand bucks and the AC still does not work right! Stay away from here. Its a rip off!
Great guys excellent service for low prices I won t hesitate to bring my car back to Norco Auto Air.
I was lucky to find this repair shop that specializes in car air conditioning. The staff is very professional. Other repair shops took 2-3 days to complete the work, but this shop actually took 3 hours to complete. Very professional!
traveling through from Oregon to San Diego during a santa ana we discovered our ac was broken i tried buying a diy, kit that didn t work. we happened upon this shop because they could fit us in and it was for the best they solved our problem fixed the ac got us back on the road. pricing was fair and service was excellent. if looking for a shop that will take advantage of you in a time of need this is not that place.
Super professional and cheap.. the man was very serious but kind.. thank you now I have my air conditioning..
This place fix my truck right away I recommended in the future
Quick and knowledgeable.
these guys have always helped me out with service, knowledge, and pricing
Tom fix the problem at the time he said he would be done and at a great price I will return Thanks Tom
Good service and great staff
Really fast, easy quote and nice guys!
Quick service and fairly priced, I got what I expected to pay and was in and out with an appointment
Excellent place to bring your vehicle to diagnose and repair the A/C system, low price, and warranty the parts and labor for one year
I called ahead of time I be there at 1:30 was there at 1:25 an it was completed in less than 30 minutes with an ice cold working air conditioning.... I would highly recommend Norco Auto Air company
Always great service with a smile here!
The team is very talented, honest, very good customer care. I strongly recommend going there if you have any problem with your AC
Got my car fixed within a day. They did they re job right and am happy with the service they provided.
Great service and staff! Got in and out fast, super stoked to have cold AC!
I would strongly recommend Norco Auto Air Company for your car and/or truck air conditioning needs. They are honest, fair pricing, very professional staff, and excellent customer service.
Worse experience ever!! Warning!! Do not go here!! First paid $600 for repairs which they charged me twice and had to wait a week to get my money back. AC worked for 2 weeks. 1 year warrenty so took it back. Was told its another part and will now cost an additional $850. Really. So I just picked it up. Was leaving and realized radio was not working now. They wanted nothing to do with me. Said they only opened the glove box even though there where cords sticking out of my dash. Now I have to pay to get stereo repaired. Very unprofessional. Stay away!!!
Very disappointed I came here because of the reviews 4.5 stars. My ac worked on and off when when I brought it to Tom. Now $700- four trips there a condenser and two compressors it doesnt work at all blows hot air cant find anything wrong. I would give them 2 stars for lip service and a useless 1 yr warranty.
great place
Brought our vehicle in on a Friday afternoon and picked it up at 2 pm the next day. Blower motor, evaporator cooler needed to be replaced on our 2004 Toyota Tacoma. They showed us the parts that were replaced and our air is like new.
87 corvette. New ac compressor. Charged. Ice cold ac. In and out in 35 minutes. Awesome.
Excellent, fast and efficient service! Friendly staff. Thank you!
Great service
Very honest and fast with good price
Very professional. Saw me first thing in the morning. Didnt charge me some ridiculous price. I paid 80 bucks 50 for the diagnosis and 30 for more fluid in my ac. Will becoming here again and recommending my friends and family. They even took time to educate me a little about ac systems.
I know enough about automotive AC to be very dangerous. I asked the proprietor to replace this, leave that alone, whats his opinion on this, and in the end do the work and perform a re-charge. He agreed with my own assessment of my vehicles state, and didnt try to talk down to me or upsell me. For what I thought was a reasonable fee, given the materials and the environmental hoops a place like this must endure, I now have frosty air after leaving him the 21-year-old vehicle for a day! The only downside is there was no warranty given, but Im happy to accept this given the age of the vehicle and the remainder of the unknown aspects of its AC system.
Professional, technical and great customer service! I highly recommend them.
Dont go here! Tom caused $1,000 worth of damage to the door on my truck and then denied it. He tried to hide the damage by parking my truck in a corner so I could not see it when I picked it up. When I walked around the truck before leaving, I pointed it out and he said he had no idea how it got there. He finally said he would fix it but changed his mind when he found out how much it would cost.
Excellent auto A/C service! Accepts most Auto Warranty Ins. AC on my 2015 Tahoe freezes me out now. LOL. Tom is a nice guy!!
I am so happy to have found these guys. They are the real ac shop. I got an estimate at the dealer for $900. They fixed my car for $250. I think they can do it cheap because they build everything there.