Manhattan Beach Toyota in Manhattan Beach

A month ago, Ken sold me a 2025 Sequoia. It was such a pleasant buying experience. So much so, we decided to come back this month and buy a 2025 Prius. Ken and Manhattan Beach Toyota are a pleasure to do business with. We look forward to our next purchase from there.

My family and I spoke with 4 different representatives at this dealership and ALL were very welcoming, patient with our questions, and informative. A very positive experience over all!

Just bought my Rav4. Keith and Lawrence made the buying experience seamless, from letting me know when the car I wanted as I wanted was in stock, all the way to financing. Definitely recommend to buy your next vehicle here!

Disappointment with the financing and vehicle registration team. It has been an extremely frustrating and time consuming process trying to fix the errors they made. Now I have to go back to the DMV because they provided incorrect information. I would advise anyone purchasing from here to supervise their processes while you re sitting in front of them. Once you purchase your vehicle, they re only available Monday- Friday 9-5

Ive bought from this dealership before. They are very professional. thats why i continue to return.

Stefan Yanez was very helpful and knowledgeable about the car I bought. Services were great and everything went smoothly. I am very happy with my purchased.

Drove an hour to see a used 2023 highlander limited that I viewed while browsing through internet. Had everything we needed and test drove it. It was a bit dirty in the backseat area. But Jonathan got it detail for us when we purchase it. Jonathan was great explaining everything to us during the test drive. No hassle and very personable.

Huge Markup on extended warranty. Would not trust the finance guys.

Purchased a Toyota Land Cruiser from Mahattan Beach Toyota, and the whole process was very smooth, stress free and comfortable. I was super happy with the service and ease of everything.

Stefan Yañez was very acknowledgeable, attentive and answered all of my questions. He made the purchasing of my new Prius a breeze, I 100% recommend this dealer

I purchased a RAV4 Hybrid in Jan 2025 from Manhattan Beach Toyota. This was the 2nd car I have purchased from this dealership- and again the process was efficient. My sales person was Jonathan Sipin. I wanted certain specs for the car and he searched, found and had the vehicle we needed moved from another dealership in a few days. I have a friend who has been waiting for the same vehicle for over 6 weeks- they should have worked with Manhattan Beach Toyota and Jonathan. Thank you for all the great work! Barry Fisher

I don t like to write negative feedbacks, but this time I have to. Just want to let potential customers know of the issues they might expect from Toyota Prius 2024. I got my car in December 2023 and one persistent problem was bothering me from the beginning. A CarPlay connection neither through the wire nor through Bluetooth isn t stable. It goes on and off in the middle of nowhere. This is very distracting especially while driving. Many times I had to pull over to the side of the road and restart the car, because it won t reconnect properly once it disconnected without starting the engine again. It happened with both of my iPhones (work and personal). I was advised by Toyota service team to get a new phone cable, which I did soon after. The issue was still there. I rent different cars a few times to go out of town and never had any problems. Today was my third time bringing my Prius for regular 15 thousand miles service and this time in Manhattan Beach Toyota and I brought the exact same issue once again to Toyota team. After an hour I received a call summarising that Manufacturer investigating this problem and if resolution will be found I ll be contacted. But, for now, since it s not a safety issue, I have to stick with it. Sounds like Toyota just doesn t care about their customers as I m hearing the exact same answer for the second year. I am disappointed and truly think they could have done a better job.

Emiko went out of her way to help me find my 4Runner! Thanks to her

I really like how Carl is such an amazing service rep. Every time I take my car I leave with a smile on face because I know the service they do is amazing.

Kenia got me in a Sienna in the exact trim, color and package that I was looking for in record time. Everywhere else either had a super long waitlist or markups, no markups here! Being a non-local buyer, Kenia also went above and beyond with airport pickup (dealership is super close to LAX) and made the entire paperwork process fast and simple (Hector from finance included!). I was in and out with my new car in about 1 hour. Huge thanks to Kenia once again!

Loved my experience at Manhattan Beach Toyota. Carol was the BEST. I m a first time car buyer and she made the process so easy and transparent. I was able to text her for updates, she was very kind and prompt in responding. Car came in great condition.

Had to go to this dealership due to being out of town. Can t believe how much more expensive they are in comparison to other dealerships. They charged double of what I paid to my hometown dealership only 50 miles away for the same service. I would not recommend going to this dealership.

Danny Rodriguez made our car buying experience so much better and the whole process much easier. We are very happy with the car we ended up buying. Toyota Manhattan Beach is a nice place to go car shopping and car servicing.

I was treated like there best customer! I have told all my friends what great service they gave me. Jonathan Sipin was wonderful to work with!

Aiden Johnson the service technician is absolutely the best. He s knowledgeable about each vehicle serviced, explains everything so thoroughly that the customer feels comfortable. Aiden is the face of this dealership and deserves a promotion or additional compensation for what he does. Thank you Aiden for what you do and why I will continue to support Manhattan Beach Toyota Gregg

I live very close to several large dealerships in my area, but MB Toyota offered the best price among them. Kenia Hernandez assisted me with purchasing my vehicle (2025 Camry LE). I have bought at least five new cars in the past, and my experience at MB Toyota was unlike any of those previous ones. They did not try to upsell me on anything, which made this my best experience so far. I plan to return to buy another vehicle when I finish with my Mirai in two years. A shoutout to the finance person (I apologize for forgetting your name).

Abraham at Manhatten Beach Toyota was amazing to work with on the purchase of my 2025 Rav 4 Hybrid. They worked with me on price and didn t push anything I was wasn t interested in. He made the whole process painless and easy and helped me with my trade-in. Definitely recommend working with him and the team at Manhatten Beach if you re looking to purchase a vehicle. Super professional and friendly dealership.

I arrived on time for my scheduled appointment for the 25,000-mile service and recall. After waiting for 4 hours, I was informed that everything was done and I could pick up my car. Upon inspecting the vehicle, I discovered that the tire rotation hadn t been completed. I was extremely surprised, considering I had waited 4 hours. Aidan Johnson called over the mechanic who worked on my car, and the mechanic admitted that he had mistakenly returned the car without performing the rotation. I was then told it would take an additional 5 minutes to finish the job. The mechanic also claimed that he had completed the oil and filter change, but later Aidan Johnson clarified that these services were not included in the 25,000-mile service and therefore weren t performed. This raises a serious question: why would the mechanic claim to have done something that wasn t actually completed? And why, after arriving on time, am I left waiting 4 hours without receiving the service I should have received? I was also shocked when the service advisor, in response to my question about why the tire rotation wasn t done, replied, Well, we did it when you told me. Are you kidding me? Do I really have to tell you to perform the tasks that you re supposed to do?

So far I m feel so so about my visit to Manhattan Beach Toyota service center?! I just pray I don t regret my decision to bring my car here ..but we ll see!!

Raul was AMAZING! He made the process extremely smooth and easy! We are so grateful!

Best Toyota dealership in Los Angeles. I dont trust any of the others---mostly the Culver City one and the Marina del Rey one. Ill be staying away from those two and always go to the Manhattan Beach Toyota.

Go see Danny (sales) and Hector (financing)! They make sure you understand everything happening and make you feel like old friends! Highly recommend this dealership! And I LOVE my new Rav4!!!

Had an issue with my 4runner wheel locks (i lost the key). Long story short, I drove up with no appointment and Mike in parts 10000% helped me and figured out a solution on the spot. I had never been to this dealership, but they treated me great and took care of me immediately. Great spot.

Never going back there again. ts so silly that they denied a $50 coupon for any service(no minimum) sent to me by them in the mail. Without even taking a minute to understand, the adviser dismissed it saying it can only be applied on my next appointment and not the one that I just did. Their manager claims that the coupon text is misleading. The only thing clear from this is they will deny as much as they can so to convince you. What a scam. When I expressed my dissatisfaction their manager yelled at me saying I should not talk that way to his employees!!! Really?? What have I said that was offensive when I asked to speak to the manager??? This is such an immature and unprofessional act from the adviser and service manager. They honored the coupon btw but damage is done. You lost a longtime customer.

Great dealer to work with. Hopefully our next purchase will be here again.

I just picked up a Grand Highlander Hybrid for my wife. Our sales rep, Jason was helpful, informative and easy to communicate. Highly recommended!

Kenneth Howard made the transaction easy and painless. Always on top of everything and gave me up to date follow ups. Would recommend!

I just spent 50 minutes waiting for the manager to not even look at my car to appraise . And then quoted me a price well below KBB. Very negative experience today.

Super awesome experience with Ken Howard. This is my second car from here this year. Will definitely return. Thanks so much for the great customer service.

Abraham s service was easy and straight forward ! Great dealership!

Victor, the salesperson and Ceasar, the used car sales manager were both great. The respected our time and helped us purchase the pre owned car without a lot of hassles.

Fantastic service, sales team could do a little better.

Great buying experience at Manhattan Beach. Carol G. was amazing! I usually hate the hassle of buying a car, but she made it enjoyable.

This is a review for the amazing staff at Manhattan Beach Toyota. I m one of the many people that realized how extensive the search for your preferred Sienna can be and what separates many dealers are if they do markup or not. MB Toyota is a haven for those not looking to pay that markup. But on top of that, I had the pleasure of working with Kenia and Raul. I ll be honest and say in my months of searching, the number of sales people I have communicated was too much to remember but these two were special. Not only did they respond super quick, they actually followed up with me. I did all comms via text and messenger making the process super easy. Most sales people say, nope we don t have it. Yes, I don t even fault them. Sienna will always be an in demand car. But Kenia and Raul asked what my spec was and that they d update me. And they did! Multiple times. I m just so happy with the experience with them that I am telling anyone else in this hunt to go here and ask for these two. Really amazing experience.

Many thanks to Gabriel Stitt, helping us with smooth/fast purchase

I worked with Kenia Hernandez at Manhattan Beach Toyota to get my 2025 Toyota Sienna at MSRP. I will highly recommend Kenia as a sales agent. She went above and beyond in getting me the exact specs I wanted on the car. The purchase experience at the dealership was also fast and smooth.

Professional handling of the transaction all the way through, from negotiation to paperwork to taking delivery of the car.

Thank you very much for your excellent work and service I am very grateful for helping me God bless you

Mr. Danny is an excellent salesman, thank you very much.

Ms Kenia Hernandez (sales representative at Manhattan Beach Toyota) provided excellent customer relationship service since day one. She listened to our needs and concerns, and worked toward finding a timely solution in spite of high market demand for Toyota hybrids. We highly recommend Ms Hernandez and Manhattan Beach Toyota should you need to purchase a Toyota vehicle.

I bought a 2024 Toyota Sienna from this Manhattan Beach Toyota dealership with an agreement at sticker price. I specifically told them that I didn t want any markup or extra warranty and when I got there the salesman, Gabriel, was very straightforward with pricing. Still, the finance person was trying to sell me several kinds of warranty. I refused everything but they still sneaky put a tire and wheel warranty for $1100 into the contract. I have struggled with the refund process and hassle for almost a month and still don t know when I will receive my refund for the unauthorized charge of this warranty. If I had known this was tricky, I wouldn t have bought a car from this place. Addendum on 10/1/2024: I called Toyota T/W warranty on 9/23, they said they didnt received any cancellation request from MBT, then I called MBT, David at financial told me that MBT usually send the cancellation by the end of the month and it will take another month for the process, so he told me that I would likely received my refund by the end of October. I called back to T/W to initiated the cancellation process by myself by send all the paper that T/W requested on 9/23 same day. On 09/30, I was able to talk to Alison Lent, customer relations manager, she is very sincere and apologize, she said that she called to T/W to expedite my refund process. At least I see that MBT still have some good people like Gabriel, Internet Salesman and Alison, Customer Relations manager. Thank you. I decided to change from one stars to four stars. The bottom-line, this car purchase process should be happy ending that I received the car as an agreement. Shouldnt put anything in without a buyer knowledge, period. Its even more frustrate that i have to go through the hassle refund process by myself.

Leased 3 cars for the last 9 years living in Manhattan Beach and treated with contempt too many time and by more than 1 worker here love Toyota but will never get back to this dealer

Mustafa was an outstanding sales consultant! He was patient, knowledgeable and very professional. Since my purchase, Ive referred another car buyer to him. I am VERY pleased with the Toyota Venza.

Excellent service from Mr. Oliver and Mrs. Norma, I am very satisfied, 100% recommended.

Experience and customer service was great.

Carl and Aiden are the cornerstone of great customer service. No matter how far I have moved from Manhattan beach they both welcome me every single time, making me feel like family. I would recommend Manhattan Beach Toyota Service Department to anyone who wants to feel the love. Though bringing my car in is a daunting task, they make the visit worth it. Thank you Carl and Aiden!!

Adrian Flores at Toyota Manhattan beach is super honest, and transparent, he was very helpful, he listened to what we re looking for that fits our driving needs, showed us those particular SUV s he was super knowledgeable with everything! we walked out with a new car ,very happy and satisfied with everything! Thank you Adrian for helping us. I m happy to have experienced a positive outcome, no gimmicks, no up sales, no non senses everything went smoothly and the Best Customer Service ever. Thank you again Adrian.

I highly recommend Carol Gutierrez. She was very professional and knowledgeable. Carol made the process quick and easy by thoroughly explaining everything and answering all my questions. Even after I purchased my car, she promptly addressed all my inquiries. I bought a 2025 Camry.

The best place to buy a car, very profesional, friendly and quick. In and out in less than 2 hours, Gabriel Stitt is the men to go. Thank you

Great customer service. Was helped out by Jonathan Sipin and his extensive knowledge made me feel certain about my purchase. Overall Jonathan and David made my experience at Toyota very welcoming. Looking forward to my new purchase

Edson was extremely helpful and informative in helping me lease my car. Thank you!

Originally came here to have a used car I purchased get inspected. The whole team, particularly Jesus M been so professional, courteous, and timely that I will be a client as long as I live in SoCal.

Drove the 55 miles to Manhattan Beach Toyota to check out a certified 2023 Camry that I saw advertised online. Robert Sanchez was the sales consultant that we dealt with. He was very professional and answered all of our questions. No high pressure sales tactics. The gentleman in the finance department was great, as well. No upsell pressure. All went smooth. This is my 6th Camry. Love these cars.

They were extremely helpful and in getting me into my dream car (Tundra) for a price that I was really comfortable with.

Emiko Strickland in Internet sales was great. We requested a specific vehicle and she and MB Toyota found it promptly and kept us regularly updated. Compared to our auto purchases in the past (from other dealers), this was enjoyable.

Had a great online purchasing experience with Manhattan Beach Toyota (MBT). Found an awesome Red 2021 Camry SE Hybrid on CARFAX with low mileage that was Toyota Certified. Contacted MBT via email and by next day I was active with them via text. A few days later, they provided an out-the-door price per my request. And we had a deal! I placed a deposit for the purchase, and paid remainder once at the dealership. Entire online purchase less than two weeks from when I first contacted them. They were patient, not pushy, cordial, and very responsive. Thank you MBT team; Micah, Carlos, Sal, Abraham, David, and Tiffany.

My experience at Toyota I liked the process, very friendly staff, a pleasant atmosphere to be able to get my new car, a good deal with low interest and the best comfort for my family, thanks to Mrs. Norma for helping me with the paperwork, God bless you.

Robert Sanchez the Customer sales guy was excellent in answering all our questions, and was super helpful, as well as patient. The whole staff is friendly. We are Happy with our no hustle purchase

Danny was down to earth and honest about both the features and flaws of the cars he was selling.

Very professional team. Raul went above and beyond to accommodate us with our Toyota Tacoma truck.

Danny was awesome! He went above and beyond to ensure I was getting the best deal based on the available inventory they had, and making sure I didnt overpay for services and features I didnt want or need!

I just finished a thorough examination of my new to me 2008 Toyota Yaris. Everything is as it should be. Fluids are properly filled. I used my OBD to scan for codes. No faults. The tires are new and a nice match. Interior is like new. Could not be happier with the sales department, everyone was great. Thanks Brenan.

Emikos customer service was spectacular the moment my family and I walked in the door. She was communicated with us throughout the entire process of scouting out cars to driving off the lot. She went above and beyond providing the best service and experience with purchasing a new car. Seamless and AMAZING!! Would work and purchase a car with her again :)

Pre ordered and put a deposit down my 2024 Prius. My salesperson, Robert, kept me informed every step of the way from beginning to even after the purchase was complete. They were very clear with pricing and there were zero hassles. Best car buying experience I ve had x100. Robert even went out of his way and personally shipped my license plate holder and business cards that were left in my trade in. Would 100% recommend.

I had a great experience. I finally got the Sienna I wanted at a reasonable price. I had been to several dealerships and had been offered much higher prices for the same car. My salesman Gabriel was very proficient, efficient, and friendly. I highly recommend this place.

Service department adds fees and dont listen when you tell them you only want an oil change and they instead do a full service costing over $400. Ridiculous. Beware! They state they tell you the total but instead they make you sign without noticing the estimates price.

First time buying a car and this dealership made everything very easy! Ken Howard was very helpful with explaining my options and showing me all the features in the car. I highly recommend purchasing a car from this dealership.

It is always a pleasant experience at Manhattan Beach Toyota. I remembered Emiko helping us about 2 years ago so when it was time to purchase another vehicle I knew whom I should call. Again, I couldn t have asked for better service. I made an appointment and she was prompt and had the vehicle waiting for me to look at and test drive. She is always so pleasant and courteous and knowledgable. She is simply the best!! The process was smooth and fast and I couldn t be happier. Thank you Emiko!

Totally satisfied with Toyotas service. I bought a new car and added tire insurance. When a screw or nail punctures my tire, I take it to Toyota to have it changed. After waiting 2 hours, I am informed that the tire cannot be replaced. It is worn out and needs to be replaced. I was simply very irritated by Toyotas response. We cannot exchange it for a new tire because its tire is old! Now I wonder why I am paying for tire insurance if Toyota refuses to replace it when it gets a puncture because the tire is worn out. Anyway, I should always only puncture new tires. Old tires cannot be punctured. It makes no sense at all. I am totally disappointed that Toyota made me wait at the reception for almost two hours and then called me and said they could not replace it.

Ken Howard at Manhattan Beach Toyota was incredibly helpful in helping me find and purchase my new Toyota RAV4 XLE Premium Hybrid. He was very responsive, patient, and easy to work with. Not pushy at all. He made our car buying experience seamless and I really enjoyed working with him. Highly recommend!

Everytime I go to this location Im blown away by the hospitality, service, and knowledge of everyone there. I highly recommend going to this one, David is the best customer service advisor Ive had!

I am very happy with my Toyota Highlander. I highly recommend Norma Lozano and her assistant Oliver. I was looking for information in other places where I was only wasting my time. I contacted Norma through her videos on Facebook and I was filled with confidence. Send her a message explaining my wishes and She responded quickly and very kindly and if my wish was possible, thanks to her I went to her appointment and from the moment I arrived at the dealer she made me and my family feel very confident and had extraordinary human quality. Thank you Norma for making my wish possible. family from having our Toyota Highlander

Purchased my first vehicle here, and I loved the experience. The dealer itself was very relaxing and let me have all the time I needed to make sure the purchase was right for me. I had salesman Jason Soto help me out from test driving to the signing of the vehicle. He was very kind and I felt no pressure as they were willing to accommodate to my preferences and needs. Even going into the financing department I felt very well taken care of, and they were willing to explain to the tea especially because I didnt know too well how everything worked.

Went to MB Toyota to check out the RAV4 Prime though I didnt expect them to have any in stock since that car is so hot. They had two and I looked at one and took it for a test drive. The salesperson then showed me a used one that was just what I was looking for, and less expensive. I hadnt asked about used cars so was really happy that he showed it to me because it better fit my needs, even though the commission for him was likely lower. Re negotiating price, I didnt try hard but there also didnt seem to be a lot of room for price reductions. The price wasnt cheap but it seemed pretty reasonable. So I bought it that day. The car was, and is, in very good shape. It did take a long time at the dealership so that wasnt great but my experience with my salesperson was very good. My only complaint is that when I met with the finance guy, he of course tried to sell me insurance and other products. When explaining the coverage of an extended warranty, he told me about the amount of time it covered and I said I would buy it, but only later did he tell me the mileage limits. I still ended up buying the car and the warranty but felt a bit mislead, even he apologized and said he thought he had covered that matter. Overall though, I still am giving 5 stars as I got a car I love, at a decent price and they made the process pretty painless.

Treated with respect and they valued my time. Llunas was on point and handled everything. Got a great deal on top of all that.

Danny Rodriguez is the best Sales Consultant and he is honest and helpful.

They sold me my 2024 Land Cruiser at MSRP with no dealer markup. Carlos the sales manager and Micah my salesperson were great. They advertised the vehicle at MSRP and didnt change that after I placed a deposit to reserve it. They let me know when it was scheduled to arrive and they were spot on. Friendly and easy sale. Thanks Manhattan Beach Toyota!

The staff are friendly and helpful, specially Mostafa is very professional in his job. Thank you guys.

If youre in the market for a new or used car, I highly recommend visiting Manhattan Beach Toyota and asking for Benjamin Pulido. Benjamins exceptional service made my car-buying experience smooth and enjoyable. Overall, Manhattan Beach Toyota offers an outstanding car-buying experience. I highly recommend them for their excellent service, great selection, and commitment to customer satisfaction.

Awesome Dealership!! Ask for Jonathan Sipin hes knows what he is doing and will take care of you!! First time buying a New Truck at a dealership and he made the experience and transaction smooth Best Customer Service Ever. God Bless You Brother.

Do not give these liars a deposit!!! I gave em deposit for sienna, it was supposed to arrive end of July, Robert calls me today July 10 to tell me that the one 1 reserved went somewhere else. And they have another one coming end of August. VERY DISHONEST DEALER DO NOT FALL FOR THEIR LIES

I ve been a loyal customer to the Toyota Service center in Manhattan Beach for more than a decade. I ve been getting my service and repairs done at the center with all my toyota vehicles and have sent all my family to go there as well. I had recently had my car repaired there and when they returned the car they had failed to turn off the sensors stating the problem. While the problem had been resolved, the sensors being triggered was not bothersome enough to go out of my way to have them turned off. So I returned when I needed a service and requested they turn off the sensors while they were at it. They tried to charge me $196 to turn off the sensors. A total rip off for something that should have been completed by them from the original job. Serves me right for expecting decency from the leniency I granted them. I even spoke to the manager who insisted that it wasn t their problem or fault, despite the records on file from the repairs made. It was so incredibly frustrating and a bit of a spit in the face considering how loyal a customer I ve been for more than a decade. I left without servicing my car and found another service center to take my car. They did my normal service and turned off the sensors at no extra charge even going further to state that it was so easy and not worth charging for. Moving forward, they will no longer receive our cars for service or our business when we purchase new cars. 1 star for customer service, 1 star for customer appreciation, 1 star for best business practice.

I had a great experience with my Grand Highlander Hybrid purchase at Manhattan Beach Toyota, specifically with Kenia. I inquired about the vehicle through Toyotas Smartpath, and although it stated Id hear from someone within 24-48 hours, it was only a few hours before Kenia introduced herself and we started working together immediately. Kenia was very cordial, sweet, responsive, and helpful throughout. When I had a question, she had an answer. When I wanted to make edits, shed put them in with her inventory manager promptly and responded when they were fulfilled or could not be fulfilled. Kenia explained the process and kept me informed along the way, which was about a 6-week process due to the demand for this vehicle (we put down a deposit to hold the vehicle before it was built). When I finally met her on purchase day, she was a breath of fresh air going through the process. Not only as cordial as she had been on all previous emails and calls, but super helpful with tips on the actual purchase and going through the cars features. She continues to be responsive to our questions as we drive and learn about the vehicle. I want to mention that the finance department made the purchase easy and smooth. They didnt push me to purchase things I didnt need, they answered questions I had about various documents to sign, and got me out the door quick. Id definitely work with Kenia and Manhattan Beach Toyota again. Thank you Kenia and Manhattan Beach Toyota!!

This was actually my second experience and this time it was actually easier than the first time. I actually have a nicer car this time than the first time and they experience of the sale process was the easiest transition I ve ever experienced purchasing any big ticket item I would recommend, Emiko and Toyota of Manhattan Beach To anyone looking for a automobile!

What an experience! We were in the Manhattan Beach area and last minute decided to take a look at cars. My daughter and I had been researching Toyota Corollas for a while so we were familiar with pricing and trim options. Our sales person Mustafa Aljuboori, was not only informative and knowledgeable he was also extremely customer service oriented and easy to talk to. We had lots of laughs and it made the experience fun and easy going. He didnt pressure sale, rather informed us of the pros and cons of the vehicles and consulted us towards a 2024 Toyota Corolla Hybrid SE. His sales manager also helped with reducing the cost for us a bit, which we were very grateful for. Our Finance Manager, Hector Aguayo was also very professional as he presented warranty options. He helped to figure a workaround to remain within the payments that would be beneficial to my daughters finances while also providing the security of the warranty. Im happy To say, my daughter is the owner of her new 2024 Toyota!! Manhattan Beach Toyota is not just selling cars, they are truly building long term business relationships. Thank you to all who helped!

Very friendly. All. Thank you

Mustafa was THE BEST! He was extremely patient. He actually took the time to explain everything regarding the sale of my sister s car, as well as the features of the car before we left. He was great from start to finish. My sister has been a customer of another Southern California Toyota dealership for years, however, she is now a loyal customer at Manhattan Beach Toyota because the customer service at Manhattan Beach Toyota was by far the best!

From my initial phone call on Wednesday to driving my new 2024 4Runner off the lot on Friday This was the easiest and simplest car transaction I have ever done. Many thanks to Ken Howard and Brad Sperber for their help in making me a very satisfied customer. Highly recommend Manhattan Beach Toyota for service and sales.

Always best customer service.

Fast service, great communication, and friendly staff, Robert helped me out with my new RAV4, couldnt be happier!

Stefan was very patient and understanding. Great salesperson and customer service.

It was great working with Ken Howard. He was able to get us a new Toyota Sienna XSE with a lot of the features we wanted. We also got it in Cement color. The dealership didnt have mark ups for the Sienna. With that said, had to pay MRSP. There was a Toyota nationwide promotion for 20% off accessories for Memorial Day weekend, but it was not factored into our purchase. Other than that, everything went smooth. Ken kept us up to date on build and delivery times and was flexible in setting up our appointment to examine the Sienna.

I worked with Stefan Yanez with our Sienna purchase. He was very professional and spent a lot of time helping us get the trim and options that we wanted. Overall a good experience. I would purchase from Manhattan Beach Toyota again, esp if Stefan was still working there, if I was in the market for another Toyota in the future.

After buying a car here they were quick to tell us they would take care of mailing us a 2nd key but never did. After calling several times someone even told us the salesperson no longer worked there and later when I called they were there.

Gabriel and the staff at Manhattan Beach Toyota earned my 5 star review! I made the drive from the Pasadena area to this dealership, and it was worth every penny that I spent on gas to get there! I saw the RAV4 that I wanted. Took a test drive. Negotiated the deal with Gabriel and his sales manager. Then met with Hector, the Finance Manager. I was in and out the door in 1 hour and 30 minutes!! This is the honest truth. The process was steam lined, well organized, and was just an amazing car buying experience. Go see Gabriel and the staff at Manhattan Beach Toyota. You will get the red carpet treatment just as I received! Best wishes to everyone!!

I was able to find a great car with a help of Nico. He was knowledgeable, attentive, and very sweet!

Thank you! We love our Corolla Hybrid.

By far, this car-buying experience at Manhattan Beach Toyota has been the worst one Ive had in my life a total nightmare. The Sienna was supposed to be gold-certified and up to Toyota standards. The next day, I got it home, and the A/C began to malfunction. It was an absolute headache to get a hold of the service department. It wasnt until I left a negative comment on Goggle that Allison Lent reached out and assisted me in addressing this issue. The level of incompetence at Manhattan Beach is mind-blowing. Ive made five trips to the dealer, three just on Saturday; I live in Pasadena. The first trip was to pick up the Sienna, and I was told the repairs were completed and ready for pickup. As soon as I got home, the A/C began to malfunction. I immediately contacted the service department and was advised to bring back the Sienna, and I headed down to Manhattan Beach for a second time. As I returned home, as soon as I exited the freeway, I was contacted and told that the issue had been discovered and addressed. The service advisor was apologetic and informed me that the service technician had missed checking an A/C part, which caused the minivan to continue to malfunction. I appreciate Jesus Moreidas excellent customer service. He went above and beyond, but the situation was out of his control. His customer service should be acknowledged and appreciated. I still cannot believe the level of incompetence. I would not recommend this dealer; I will copy and paste my review on Google and Yelp so that other potential buyers see and read the level of stupidity and service that Manhattan Beach Toyota offers to the general public. Also, Hector, the finance manager, should not be allowed to contact potential customers. His demeanor and character come off as a schemer and shyster. As soon as I get the DMV registration, Ill be refinancing the Sienna to my credit union. I want nothing to do with Manhattan Beach Toyota!

After talking to nearly all the Toyota dealerships in Southern California, I was so happy to find Joey Silva at Manhattan Beach Toyota. He didnt play games. Was just helpful and straightforward and exactly the kind of person youd want to deal with. Highly recommend.

Experience with Manhattan Beach Toyota was the one of the best experience. Kenia is very professional and detail oriented. I would highly recommend to anyone that is looking for vehicle(s).

Great experience, would definitely recommend. Kenia and her team were super easy to work with and were so helpful.

I had a positive experience working with Irvin Villasenor for a recent car purchase. He was responsive and I would recommend him to others.

It s my first time purchasing a car and all I can say is that they have an excellent customer service! I am very satisified with the service that they provided. The transaction and process were so smooth. Everyone was very friendly, helpful, and knowledgable about the car that I wanted. They never let me feel any pressure and they let me take my time (for real). The best thing about Toyota Manhattan Beach? They gave me the best possible deal that they can offer! It was rlly a great buying experience! I ll definitely recommend this location to my family and friends.

I felt great in the whole buying process. The salesman was very warm and enthusiastic. Most importantly he knew what he was doing and what I am looking for. So, very quickly we came to an win win agreement on the Prius. And other staff in the store was also very frenziedly and professional. In one word, I like the store very much and will recommend friends to buy cars there.

Gabriel and the whole team at Manhattan Beach Toyota made the purchase of a certified used Highlander a no-stress experience. We did not feel rushed into such a big purchase in any way. Thanks again!

Always a great experience. Staff is friendly, knowledgeable and customer focused. This was my 5th car purchased from MB Toyota and I ll never go anywhere else to buy a Toyota!

Thank you for everything, it was an excellent opportunity and the best help and in my main language. Thank you Nico. God bless you

Gave a large down payment and still owe more and didnt get a breakdown statement.

I just got my car from here last week and it was a great experience. I used to sell cars and didn t want to deal with a salesman and was dreading having to but Carol Gutierrez was actually great to work with.

Stay away if you don t want to be scammed! This establishment blatantly disregards the Toyota manual s recommendations for hybrid vehicles, opting instead to follow what the State of California suggests for hybrids, which is vastly different from the norm. Typically, it s advised to change the oil every 3,000 miles or 6,000 for synthetic oil changes. However, they insist on doing it every 10,000 miles. If you own a Prius and expect an oil change every 5,000 miles, you ll end up paying for it, but they ll only change it every 10,000 miles. This practice is not only misleading but also potentially detrimental to your vehicle s health and longevity.

Just horrible people, at least the salesman and finance team... They convinced and sold my unemployed 72yr old father a car with the highest TRD Package, with zero down payment, a 72 month loan and a payment a third his rent. Of course my father passed away less then two years after this and now my mother has to figure out what to do with the car. Ive tried calling for advice and help and all I get is, Youll have to talk to Toyota about that and wash their hands of helping us. terrible

Excellent experience Irvine helped me throughout the entire process, he was clear and kind to me.

Joey did a great job finding the car I wanted.

Cheap greedy people liars hiding behind religion. No wonder everything is going down a used car coast twice the price they advertised

Micah helped find the car that I requested. Adrian showed me the basics of how to use the infotainment. It went very smoothly except for waiting a while to pay.

This is the third car I purchased from Toyota Manhattan Beach and they never disappoint. Sales Associate Brenna Galindo was very informative and attentive as I was choosing my vehicle. He was very patient as I could not make up my mind between a Toyota Rav and the Corolla Cross. I decided on the Cross and love it.

I had a lease with a 2021 RAV4 and the contract was about to end, the experience we had with Miss Kenia Hernandez, my family and I was very pleasant, very professional, above all, she offered us the best alternatives, along with Mr. Aguayo, By closing the deal, you made a good team, congratulations.

I had a great experience with Carol at Manhattan Beach Toyota. She really took care of me and had me in and out of there in no time. I would definitely recommend her to anyone in my network!

Ecxelente was very friendly and professional I would 100% recommend him to buy with very good prices

I couldnt be any happier with the exceptional service I received at Manhattan Beach Toyota. Great service all-around. Extremely friendly and knowledgeable staff. My sales representative, Adrian was great and gave me the best possible experience. Highly recommended!

Carlos and Ken in sales were incredibly helpful, thorough, knowledgeable and understanding of our situation. We thank them for making our new car possible!

So, I was on the hunt for a used Tacoma and ended up at Manhattan Beach Toyota after checking out a few other spots and talking to some other dealers over the phone. I had my eye on a specific Tacoma I saw online and tried to get in touch with a salesperson beforehand, but no luck with a callback. Not gonna lie, I was a bit annoyed and wasnt in the mood to chat with any salesperson unless I was ready to seal the deal. But then, things took a turn for the better. Before I even got inside, Robert S. came up to me to see how he could help. I told him what I was after, and he took me straight to the truck. No pushy vibes, just friendly and all about solving my problem. That made me way more open to talking with him. Heres the thing Robert got where I was coming from with my budget. He worked to get me a price I was happy with, and the whole process was way quicker than other car-buying experiences Ive had. Plus, he was all about being transparent and always available for any questions or concerns. As someone in sales myself, Ive got to say, Robert S. really goes the extra mile for his customers. Hes all about helping out and delivering exactly what you want. If youre in the market for a new Toyota or a used ride from their inventory, do yourself a favor and ask for Robert S. Hell make sure your car-buying experience is smooth, transparent, and positive.

I was quoted a Internet True Value $10,000 market adjustment on a premium vehicle which I negotiated to a $5000 market adjustment that I had seen from another dealer. I accepted the terms and gave a credit card for hold and the following day was told the owner wants a $15,000 market adjustment. Unprofessional? Dishonest?

Carl Boyd in Service was outstanding. Took the time to explain what needed to get done (fixing cracked ball joints), explained to me what I was signing and why, and got my car back to me ahead of schedule. Everyone should get Carl if they can.

Good experience, fairly easy, got updates via email and phone about when my car would arrive. Quick and painless to buy it at the dealership.

First I will say that my service guy David Miranda is AMAZING. That said, my first minor service (10k miles) turned into a nightmare when one of the mechanics failed to tighten something (their words) and oil leaked all over my garage. Nightmare. Will probably still go to them because of David and their proximity to the crib but otherwise would say proceed with caution...

This is one of the WORST toyota dealerships I have been to. I have had a not so great experience having my car serviced at this facility. This dealership majorly LACKS Customer Service. They are great at billing and charging you for everything possible to make a buck. After reading the many of reviews provided by previous customers who visited this dealership it seems that I am not alone....

Kenia was our main contact, and she was great. She was very responsive and attentive. She was an absolute pleasure to work with. I would highly recommended Manhattan Beach Toyota if you thinking of purchasing a Toyota!

I was in the market for a new 2024 Toyota Sienna Platinum. All other dealerships were either sold out or gave me the runaround. Gabriel at Manhattan Beach Toyota was open and honest from the beginning and sold us a beautiful Sienna right when on came in stock. The process was super quick and pleasant! Thank you, Gabriel!!

Wonderful experience working with Ken Howard, Brad Sperber and the entire team at Manhattan Beach Toyota. To be honest, I usually loathe the dealership experience, but this was something special. MB Toyota is a great place to buy/lease a car. The staff is friendly and the process is seamless. Happy to be a Toyota customer and even happier to continue doing business at MB Toyota.

Great experience the helped us get the car with the options we were looking for.

Nico is an amazing salesman, not only was he friendly he was very understanding. One of the quickest smooth deals I have done. I highly recommend Nico at Manhattan Beach Toyota. They have one of the friendliest teams My family and I have been Purchasing vehicles from them for the past five years. I personally highly recommend Nico.

Great experience at the dealership. Staff was nice and explained everything in great detail. I did not feel pressured to purchase my vehicle. They were very transparent with me and I really liked that. I would 100% recommend this dealership! Im very happy with my purchase.

Kenia Hernandez at Manhattan Beach Toyota is a helpful and caring employee. She goes above and beyond to make sure the customers are happy with their purchase and to be a source of assistance whenever needed. So appreciated!

Beware of leaving a refundable deposit for a car. I put a deposit down for the car, but I changed my mind and decided I didn t want the car anymore. So I contacted my sales representative, Adrian, who told me he d take care of it. He didn t, I proceeded to call the dealer and was transferred to people who didn t pick up the phone. One time I was told to hold as the rep went to speak to the manager only to get hung up on. I asked Adrian to please give me my deposit about 4 times, every time saying he s take care of it until he just ghosted me. It felt like the dealership didn t want to give me back my refundable deposit. I had to call the dealer at least 10 times before I finally reached someone who gave me the phone number of the sales manager. Finally after calling him, I got my refund processed. All in all, it took 10 days to get my refund, at least 10 calls that went nowhere, and a sales representative who says one thing and doesn t follow through with his word. Avoid this dealership if you re going to put a refundable deposit down!

We felt Carol was a wonderful representative of Toyota. We felt very comfortable working with her to buy our new Highlander.

If you ever find yourself lost on which model to get- ask for Nico! He was very patient, helpful, and efficient on getting us in and out with our dream car within 4 hours. Their location was accommodating and the salesmen were friendly.

Great service! Kenia was so professional and she was able to answer all our questions. I will definitely be coming here again!

At Manhattan Beach Toyota two personal: Michel and Stefan understood our concerns; tried to help us the best they could with respect and courtesy. Absolutely they got good customer service. Hope all the people are working at that dealer have the same attitude and support for all customers who go there to invest on their dream car.

excellent people gave me very good opinions and I am very happy to have my Toyota corolla

I just purchased a 4Runner TRD Pro. This purchase was a 100% on line purchase. And I wanted the vehicle delivered to AZ. I worked exclusively with Irvin in sales. Irvin communicated with me each day clearly. I have purchased multiple vehicles on line in the past and this was by far the easiest transaction Ive had. Id like to thank Irvin for a fast and easy deal. Everything went very smoothly. Instead of the delivery taking a week, it only took one day. That was a great surprise. Id work with It in again at Manhattan Beach Toyota.

Had my oil changed this morning before change I asked service manager Jesus what type of oil use for my 22 Camry se he replied 0W-20 I checked car manual it actually said 0W-16 I ask him again he said he was mistaken after job done I read the receipt print out it printed oil used 0W-20 I talk to Jesus again ask what s going on oh it s just a typo, really? So I just have to trust you? Also had my cabin filter replaced mechanic must have placed the dusty filters right on the dashboard dust all over didn t bother to wipe it clean and left the service sticker trash on the seat unprofessional staff messy mechanic how can I trust you dealer service again? 12/5/2023; After brought car back redo oil change to the correct oil and washed my car it s all good now. Hope doesn t happen again

Ive been coming here since 2016 and they have never failed me, associates are all super helpful, always have the information Im looking for and just all around swell people. I dont see myself going to another place for service

Awesome experience buying my first new car from Irvin!

The best guys ...best customer service . ..and Robert he was the best. ..thank you guys

I bought a 2023 corolla cross, fast service friendly staff, i was able to go in and out in less than 2 hours

Great experience purchasing our 3rd vehicle from Manhattan Beach Toyota, a Certified Pre-Owned 2021 Toyota RAV4 LE.

Do not go here waste your time and money. The workers there are liars will say whatever they need to.make a sale, the car was not in good condition when I bought it these interior stains on screen will not come off the manager calling me liar when I talked to him and yes car has 12k miles when I purchase it. Do not go here like I said again worst service I had in my life thought I was getting a nice Lil car for my brand new tacoma I traded in with zero scratches or dents unlike this car they sold me.

I m giving this place 10 stars it feel like home especially I would like thanks the people who hire a professional person like Aidan Johnson, in the service he went to beyond the limit of Service he polite knowing what he s doing & professional. Thank you.

I had a fantastic experience with Gabriel at Manhattan Beach Toyota. He went above and beyond to help me find the exact color/trim/options that I wanted for my vehicle. Extremely pleased with my purchase and would recommend to anyone looking for a Toyota.

I highly recommend getting your car serviced with Jesus Lopez. He s very knowledgeable, accommodating and professional. I had a great experience with him and felt confident having my car serviced with him

We just bought our 4th car at Manhattan Beach Toyota and this won t be the last. Costumer service is excellent! Joey and Brenan in sales and David in service are our guys to go to. Highly recommended!

Nico at Manhattan Beach Toyota made it very easy to buy a car. He even went over all the details on how to use the car.

Went to help a friend buy a new car. Let me tell you the staff was beyond amazing. They found her a very good discount for her vehicle and they helped her get it. Most dealerships in my experience are there to sell you and not find discounts that lower their bottom line. Welcome to Manhattan Beach Toyota. I will always buy here. They make friends and family with their customers not just about profit. At least in my opinion. Craig

I absolutely loved my experience with Manhattan Beach Toyota. Ken and I were talking for about 2 months before I actually got my car. He explained the whole buying process from top to bottom and made things so much easier for me. Even the finance guy who closed the deal out was very transparent. I wish all car buying experiences were this easy. This is my 4th car, and my first lease. I was extremely nervous because the car buying experience as a whole can be VERY daunting. But this was the easy car buying experience Ive ever had. Not to mention I bought the car on Christmas Eve! What a way to finish the year and ring in the new one. Happy 2024 everybody! 10/10 and a big shoutout to Ken and Manhattan Beach Toyota. I couldnt be happier officially making the switch to Toyota.

Robert was very helpful with me purchasing the Toyota Camry 2024. He was thorough with showing me the details and manufacture specifications of the car. Took it out for a test run which went well. When it came to the finances he was clear on everything which put me at ease. If you looking for someone to genuinely help you with your vehicle purchase I suggest you ask for Robert Sanchez.

Went in to get a new car and I was very satisfied. I was helped out immediately and was given the best deal. Everyone was very nice and helpful. Looking for a new car come to Manhattan Beach Toyota.

The best customer service. thank you. Parts department very rude receptionists

Fairly quick process and easy. Stephan was very helpful. Only complaints are that it took a long time to wash the car and they gave it to me only 22% charged.

Horrible service! Would never come back to this dealership and would never recommend anyone to come here either. Go elsewhere for your vehicles! The salesman Justin is a horrible customer service person and has no issue lying to you to get you in through the doors. This dealership will market a reduced price online but once you re in, they will tell you the price is much higher than they advertised. Justin will treat you as if you re incompetent. Oh also if you re a woman who asks questions, they don t really care for your inquiries especially if you go in with a male companion. We left and bought a truck elsewhere within hours of leaving this dealership. HORRIBLE SERVICE. Edit - the price wasn t honored that s why we left. It s the principle that matters.

We bought a new rav4 at Manhattan Beach Toyota, Excellent service, Our sales representative very professional , He answer all our questions, Thanks Joey !

I have been a Toyota owner for years and this is where I go- all around great experience, friendly people and good service. I always felt taken care of.

My husband & I had the pleasure of purchasing a RAV4 hybrid from Nico Marra over at Manhattan Beach Toyota. I was bracing for an interaction of a stereotypical car salesman , but was pleasantly surprised with Nico s warm & personable demeanor. He was never pushy & allowed us space & time to consider our options and worked with us on our individual needs. He made the car-buying process an actual enjoyable experience. I d highly recommend him & Manhattan Beach Toyota. Thanks Nico!!

Great Service. Go see Conrad!!! He is awesome

It was a good experience. They were helpful and guided me till I found the car that was perfect for me. Amazing customer service.

I had a great experience here in Manhattan Beach Toyota. Leo Frias helped me find my dream car and made the process smooth and fast! I recommend purchasing your car here because they re helpful and the best.

Had a great experience purchasing my 21 Tacoma at Manhattan Beach Toyota with Stefan, Joey, and Carlos. They were extremely helpful and worked together to make the sale process as easy and painless as can be for me. I ll be recommending your staff and dealership whenever I can. Thank you.

Was so impressed by the level of customer service and responsiveness of Carl. Lost my only key to my grand highlander and was bracing myself for a long and complicated and expensive ordeal and Carl took such great care of me with genuine attentiveness. 10/10 recommend Manhattan Beach Toyota. Will be coming here for all my future toyota needs even if its a little further than a couple of other toyota dealerships.

Just left Manhattan Beach Toyota service for the second time I just bought a brand new Prius prime and when you purchase your car currently there s a key shortage you have to come back in later for your key. Manhattan Beach Toyota has called me back twice to come get the key and when I get there they ve given away the key to someone else. This is gross incompetence or they re picking and choosing the people they like to service over others and that s just ridiculous. I regret purchasing my car here and will have to find another place to service it. I had to pay sticker because they re not discounting the Prius prime because they re so new I could ve paid sticker anywhere shouldn t have come to Manhattan Beach Toyota.

Micah was a great help in getting me into a new 4Runner!

Emiko and Conrad are the best in sales. They answered all my many questions. And made this experience smooth. My only complaint is I have been getting the run around the finance department. I have been trying to get a refund on a pre paid service contract on a car that was a total loss in a car accident. I have called and went in and talked to several people since November and I still dont have a refund.

Great experience at this dealership. Thank you for all of your help, Llunas!

Was looking around at cars for a while and had a few in mind. Came to the dealership to look at a Corolla hatchback and unfortunately there were none on the lot that day. Spoke with STEFAN YANEZ and let him know what I was looking for. A few days later, I received a call that the exact car and color I was looking for arrived on the lot. I went to test drive the car the same day and loved it. STEFAN was awesome. I knew exactly what I wanted and knew the specs of the car inside and out. STEFAN let me do my thing and was pretty hands-off when I was inspecting (which I appreciated). I can be a hard negotiator sometimes but STEFAN worked with me on a price that made us both happy. Needless to say, I drove off the lot in my brand new Corolla pleased with the overall experience. STEFAN, I hope you read this and know that you did a killer job.

Robert Sanchez asked the right questions and was very thorough and organized. The entire transaction was wrapped up efficiently and professionally.

I was truly satisfied with Stefan at Manhattan Beach Toyota. He was patient, not pushy, and helped me get my new car! Stefan found what I was looking for and got me a great rate!! Thank you Stefan for your outstanding assistance

Im thrilled to share my fantastic experience with this dealership! From the start, they stood out by going the extra mile to find the exact car I wanted. Raul, my go-to person, was not only friendly but incredibly helpful. He patiently answered all my questions, guided me through the process, and even secured some discounts. Thanks to their exceptional service, Im now cruising in my dream car. Kudos to the team for making my car-buying journey so enjoyable!

Irvin at Manhattan Beach Toyota was great. He was very knowledgeable and helpful. He made our shopping experience pleasant. I highly recommend Irvin and the dealer.

It was a little amazing how easy it was to purchase a car from Manhattan Beach Toyota. We were in the hunt to purchase a pretty hard to get, Highlander Hybrid with a very specific trim and configuration, and after reach out to Carol, she really took care of us, was very upfront and honest with your communication. While you typically hear horror stories of auto salespersons, that was definitely not my experience with Manhattan Beach Toyota, and when it came to picking up our car, it was smooth sailing, nothing gimmicky or tricky, and we were in and out within 2 hours, just like Carol said. AND while other dealers were charging $5-10k OVER MSRP, Carol came in below MSRP, so this was a slam dunk. Cant say enough great things about this experience, and it sounds like others are having the same great experience too. These guys come highly recommended from me, and Carol did a fantastic job! Thanks for earning my business!

Just got a car last week with Manhattan Beach Toyota. My experience was great!! I recommend asking for Joey Silva, he was very helpful through the process. He was patient with all the questions my family and I had. If youre thinking about getting a new car, stop by here and see how they can help!

Despite some positive aspects, my experience at Manhattan Beach Toyota was marred by significant shortcomings. Notably, the failure to disclose the substantial upsell of over $10,000 before closing day reflects a lack of transparency and raises concerns about the dealerships sales practices. This omission left me feeling blindsided and undermined the trust I had placed in the dealership. Furthermore, the dealerships reluctance to offer a discounted rate for exchanging the inferior Toyo tires for Michelin ones the day after the purchase highlights a missed opportunity for customer satisfaction and goodwill. Instead of proactively addressing the issue, Manhattan Beach Toyota opted for a costly solution that placed an unnecessary financial burden on me as a customer. While Manhattan Beach Toyota demonstrated some commendable aspects of customer service, such as the eventual cancellation of overpriced warranties, these instances of poor communication and unwillingness to accommodate reasonable requests detracted significantly from the overall experience and indicate areas for improvement within the dealerships operations.

Jonathan @ Manhattan Toyota was awesome. He was patient and thorough. He made a car purchasing experience easy and smooth. Highly recommend him.

Exceptional service by Stephan. He listened - a rare quality these days.

Conrad provided excellent customer service.

My service advisor Cristian Ramirez was super helpful, polite and efficient. Took my car in for tire service and helped me get a shuttle ride back home in around 5 minutes. Thank you Cristian for your help!!!

Effortless car buying experience. Micah was extremely helpful in introducing us to our new Camry. Many thanks.

Working with Conrad was such a great experience. He worked so hard to get us the car we wanted and kept us in the loop throughout the whole process. MB Toyota also seemed to have the best deal in town. Highly recommend.

Great experience right from the moment I walked on the lot. Was approached by the nicest and most sincere worker we have met, Joey Silva, who provided excellent service to my family and stuck from the beginning till the end of the service. He excelled and provided excellent care and made us feel as home at the dealership. Walked away with a beautiful vehicle the same day the family picked it out. Satisfied and quick service till the end and was able to retain a happy deal.

Had a service appointment here to get an oil change and tire rotation. They said I needed new rear brakes. I got a second opinion and the second opinion said I had 60% left on my brakes. Seems like this service center is trying to scam people into getting things they dont need. Wont be going back here, even after the Director tried to clarify the situation. Thank you for your response. I have since had it verified that the rear brakes are at 6mm, by two different parties. As I said before, I believe you are doing a disservice to your clients by not explaining the service to them and trying to get them to replace parts before they need replacing.

Best buying experience ever!!!

Kenia Hernanez was a pleasure to work with and she kept us in the loop thru the whole buying process and were recommending her to all our Toyota friends.

I didnt qualify because of my bad credit but they were super nice maybe another time

David Gomez at Manhattan Beach Toyota was exceptional! From the moment I walked into the dealership, he greeted me with a warm smile and genuine enthusiasm. He listened attentively to my needs and guided me through the process of purchasing my new RAV4 Hybrid with patience and expertise. Davids knowledge about the vehicle was impressive, and he made sure I understood all the features and options available to me. His professionalism and dedication to customer satisfaction truly made the buying experience enjoyable and stress-free. I highly recommend David Gomez to anyone in search of a new vehicle. Thank you, David, for your outstanding service!

This has to be one of the best dealerships based on my overall purchase & service experience. I purchased a pre-owned vehicle that we both agreed on a price beforehand. There was no pressure or obligation to buy the vehicle when I arrived. I test drove the vehicle, and any concerns I had were addressed immediately. My sales advisor was Nico Marra. He was impeccable with handling the sales transaction. Just cant say enough how he was able to go over and beyond with handling any of my requests without hesitation. I followed up with the service department (shout out to Aaliyah!), and this was top-notch as well. Im located near the Santa Monica area, and its well worth it to me to make the trip to Manhattan Beach, as customer service at this level is hard to find. I highly recommend you give them a look for your next vehicle purchase.

This is the second time Ive taken my car here, although its further away, but Im tired of the horrible treatment at Toyota Downtown LA. Thank you for treating Latinos with great cordiality and equality. Thank you Ivan Godinez for your explanation of what I have to do the next time I return

After an unpleasant exchange with a different dealership (which wanted $11k of markups and mandatory dealer add-ons, non-negotiable), I was referred to this dealership by the Costco Auto Program. After signing up, I promptly received an email from Emiko. She kindly and quickly answered my questions and was transparent about pricing (I appreciate that they apparently don t do dealer markups or mandatory add-ons, which is a nice change). I was in and out in just under a few hours, traded in my old car for a relatively decent amount, with all my issues resolved. From Emiko to the finance guy (forgot his name, but he was pleasant), it was nice change to not feel coerced into buying things I didn t want/need. Would definitely recommend if you re in SoCal.

Easy, quick Irvin was the best dealer I ve talked to in ages. Had the WORST experience with all the other toyotas. Santa monica was the worst of all. Happy i waited and got my car with these guys