301 W Olive Ave, Madera, CA 93637, United States
Your Madera, California O'Reilly Auto Parts Store #3003 is located at 301 West Olive Avenue. We carry the parts, tools, and accessories you need, as well as offering Store Services like free battery testing, wiper blade & bulb installation, Check Engine light testing, and more. This location also makes custom hydraulic hoses for your machinery repairs. Looking for a tool you only need once? Take advantage of our free Loaner Tool program (refundable deposit required). Our Parts Professionals are in-store ready and willing to help with any project. With over 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.
Excellent customer service first thing in the morning (with Craig). Greeted me upon entry, kindly helped me find what I needed, was transparent in giving me information I needed. Super happy with my experience, didn’t want to come in for what I needed, but it wasn’t so bad. I like this location.
Terrible customer service I will be taking my business elsewhere
Always helpful, friendly, fair prices, and i always find what i need.
The store Manger is very rude. He has on Attitude with use more then once. I asked him if he knew how to take the clip off of our fule pump and said idk. He didn't even look at it or take the time to help me with it.
I stood at the counter saying, " helloooo?" wanting someone to help me but no employee was there to be found. As soon as the phone rang an employee came out of no where an answered. I expected him to answer, put the call on hold and help me first since he saw me standing at the counter while he was running to grab the phone. Also, i took the time to walk into the store (during the obvious lunch hour time which should be respected as i was dressed for work and had little time to waste). Instead he helped the person on the phone so after a few moments i walked out and bought my products elsewhere.
They were a great help. Free ODB2 code reading when my check engine light came on. They also tested my battery for free and help me replace it quick and easy.
How does this place even stay open? I really wonder but then again with a community highly populated with illegal immigrants who broke the law to be here in the first place it's no wonder any business who practices poor business is supported by those with low moral standards themselves. Madera County has really put itself at the bottom of the slime barrel. Businesses and those running them should have more pride.
This store is nice and clean, that's good because I have been in some dirty stores. The customer service was outstanding, the clerk took hus time to ensure that the correct part was found, in stock and if there was any sales on the part. I recommend that whrn in Oakhurst don't stop at any other auto parts store, go her and enjoy the great customer service.