AutoZone Auto Parts in Hayward

Very rude, I took my oil to be recycled and they did not want to receive it.

The technician check my car battery, starter, and alternator. He was very helpful to determine the problem when my car battery light indicator.

Good place to shop. They have a good price on mobile 1 high mileage for 35.99 with air filter and oil filter.

This is the best Auto Zone in the Bay Area hands down!!!!! The customer service is top notch and the staff goes above and beyond for their customers. Anthony was sooooooo amazing, nice and patient with me today; it s just amazing how nice that young man was. He installed a battery into my vehicle and being that I neglected the vehicle there was a lot of rust on there and Anthony had a hard time getting the battery a loose but with will and determination he got the job done. Quick and fast. Also, the manager Ceaser was AWESOME!!!! He took care of my purchase and made sure I got the best deal there was. It s hard to find good customer service these days and Anthony and Ceaser really hit the mark and delivered!! And not to mention they were a little under staff and they still was making things happen with myself and the other customers. Knocking them out 1 by 1 they were making sure that the customers didn t have to wait long. Again, it s hard to come by good customer service and if you want the best, please come to Auto Zone located in Hayward, CA. on Mission Street.

Best AutoZone in the Bay Area, is clean and costumer service is amazing, they even help me by explaining me how to test the relay with a multimeter

In my personal opinion it is very good because of the big parking lot. I also like how nice workers are there and how willingly they help people. So I think that this is a very good place to be in.

Staff is very helpful and respectful all the way through your visit. Answers all questions. I shop here. I believe everyone should too.

Jennifer was absolutely professional, helpful and very informative during my visit today. True customer service at its finest. I will definitely return and encourage others to shops at Auto Zone Mission blvd near Tennyson road, Hayward, CA

Jennifer is always amazing

I siwnpre. Conpro loke occupies my car and I recommend everyone to the autozonne de aki de hayward california eselente they serve you perfectly super vien thank you

Very helpful staff

Great help Very knowledgeable about car parts

These guys were super helpful and very professional. Thank you so much. You absolutely positively saved my day.

Good service

They serve very well

Just wanted to give a shout out the Cesar and James that work in this location. I went in to buy a starter for my car and they tested the battery, alternator and starter to make sure what it was. Comes to to be a bad battery. Helped me out after the store closed too. Great people!

Good prices, very good service

Bn

Customer service was poor need improvement!!

You find almost everything you need of good quality and price for your car

Sam and Jennifer were the best and servicing my vehicle got it done within 30 min

They had the part that I needed. Who could ask for anything more!

Last week I had to go to Auto Zone a few times for my SUV. My headlights blew out twice. I had someone there install them. Next day no lights. (Not his fault ) So I went back and the Mgr. Jennifer helped me. She replaced the lights herself. Girl Power!!! Great service. Patient with customers. Clean store.

Very clean and lots of room, was able to get what I needed and be on my way.

The store is clean the staff members are helpful, knowledgeable, and friendly. It has a big variety to choose from. It even have cool hats and t-shirts. The parking lot is big.

I got the best servise, staff very friendly and helpful. One of the female register even took the time to come to the parking lot to check my battery. I recommend this auto parts.

Good place to find all kinds of parts and accessories for your car

It s 8:50and they re closed!! Both employees are looking at me and saying closed when there s still time!

They had the specific transmission fluid I needed for my Chevy Volt. My new car shop to go to.

Andrew was awesome, super helpful. Thanks for the great service.

Good battery product. Better install yourself, or rock it with your hands to make sure it is secured.

I knew what part I wanted and saw it was in stock, got there, got my part quickly and got back on the road. Staff was great!

Not enough help at the register. The manager was very rude.

Attention is nice thank you

Seem to not have too good of stock, many times I have to go elsewhere. Constant turnover of staff, I guess a sign of the times. Employees complain pay is below fast food level, thats pretty bad when you can make more asking if you want fries with that burger than selling automotive parts

Overall experience was okay. 2 things that bother me a little though. I went to pick up my order and there as something marked In stock when I ordered it but was unavaliable. I suppose thats not completely on them, so I wont fault it on the store completely. Other thing was that they gave me a wrong item, but it was close enough to the one I ordered. Not huge problem. Other than that, decent experience overall. Picking up was quick and easy, attendents were helpful and nice. EDIT: This is a edit from the day after purchasing and writing the review. I had to bump it from 4/5 to 2/5. received a call about them not having one of my products and if I wanted a refund. So in my mind, I was only missing one thing. Thankfully I got a refund for that one item. However, it turns out I was completely missing another thing. Ofc, its partly my fault for not noticing until the day after. However, Im still imparting blame on the store for not noticing either because I still paid for the item and I was under the impression they wouldve known if theyre already calling about one thing being missing. So in short, theyve given me a wrong item and failed to give me one of my items completely.

Its good

Small store but great staff

Very good

They didnt have the filters I needed and they didnt give me the correct one for my car.

I LOOKED UP THE ITEM ON LIKE, WENT IN THE STORE AND EASLEY FOUND WHAT I WAS LOOKING FOR. FAST AND EASY!!

Big store but I did get what I need, no stock

Good service very helpful staff always have what Im looking for and the prices are good.

Good service and helpful employees.

Great

No problems and prompt service...

Didnt have the paint I needed

They finally have gotten used to seeing me come in and are cool now Im

Love the availability of parts for older cars. Good value, customer service varies depending of shift.

Called for a part. They just said we dont have the part you should try oreillys. Didnt even try to order it or find another store. Sheesh they will hire anyone from mcdonalds i guess.

I went to this place to receive care and I had my worst experience with the staff who worked in that place and thanks to the people who came to make a purchase, they supported me to get out of the problem that my vehicle had... and thanks to them support from external people who see the need of others

Had exactly what we needed!

Great place to buy auto parts, always has what I need

Quick and easy customer service

All good!!!

The girl at the counter had a nasty attitude

Good customer service

Fast service well stocked

Few people but well attended

Helpful staff

Well theres enought of then around.

The two women working there on Saturday September 5th are AMAZING! Solid honest helpful.

Waste of time! I placed an order online for curbside pick up. I received a confirmation email for my order saying it has been fulfilled and it is ready for pick up. When I arrived at the store they told me that my order was not completed and that they needed to order an item from another Autozone. The issue here is that they did not contact me to tell me this. I originally tried to order from Union City and after placing that order, I was sent a follow up cancellation email telling me that my order could not be fulfilled due to not having the items. I m still not sure why this Hayward location sent me an email saying my items are ready for pick up. Essentially, I d suggest NOT ordering from this location, but if you do, it seems like it s the customers responsibility to verify that the order is actually fulfilled. Update: The store associate that I spoke with on the phone yesterday said my order would be fulfilled by the following day at noon, and that they would call me to let me know that my order is ready. It is 4pm right now. Again I did not receive a phone call from the store. Instead I just received an email cancelling my entire order. Might as well just purchase on Amazon or OReillys.

This is a place where you learn patience you learn to deal with people in a timely manner and you try not to keep them upset if I have said anybody please accept my most sincere apology customer satisfaction is what we do

Great crew in there on this Sunday

Speciql order parts was easy

I went to Autozone on Mission and Devonte was really helpful had great customer service. Honestly I was a very happy customer at the end of my visit.

Friendly!

They dont help

The staff took good care of me. Very friendly

Fast

Very BN

They are always helpful and ready to answer questions! I leave there feeling ready to fix my car!!

They are friendly and it is very organized

I needed a T20 Torx bit, and they had a few sets do I picked one. It would have been nice to buy just the one I needed, but if I need another size, I have it now.

Great to buy automotive products.

Unfortunately it is not well stocked, many pieces are not in stock.

Good service

Fast service gopd atmosphere parking nice good service

Great staff, great service. The guy who helped me with my car battery issue was very helpful.

Excelent sevice and very patient.

Mission boulevard in Hayward great places to visit in daylight hours

Excellent service

Very helpful and knowledgeable staff.

Clean. Fast. Friendly.

The employees not all of them where very impolite, and actually quite rude at a certain point... Than when asked about something, the answer was its on isle number 2, if not we dont have it Very arrogant , in stead of helping the costumes who some times dont know exactly what the part look like , they replied with sarcasm... And I witnessed this a bunch of times because of my job I have to go to the closest one... Definitely not a good place.. I recommend looking for another store near by...

employees are very rude

Working were saying bad words and not working just talking

Service is okay.

Dont come here excepting good service this place is horrible I will never come back to this dump

Found Valvoline modern engine full synthetic motor oil 5qt for $10 on clearance. The staff were super friendly and helpful. Highly recommended for all your automotive needs.

A very good place, very good service, good service in parts

The staff is ALWAYS HELPFUL..I always enjoy coming here.

Always got what I need

The employees are very friendly. I love going to this place when I need parts for my car.

Good place with helpful people

Very bad service, the employees are very incompetent.

A lot of people but service was great !

Worse experience there ever! Workers have no self control, they are to busy arguing with each other and yelling that they cant even bother on helping the customer. Clearly the supervisor lost control of his staff because he was there staying quiet as he gets yelled at by his own staff.

Whatever happened to presentable employees? It makes me nauseous to look at some very painful piercings on them employees. Anyway, they have some new employees and evidently they forgot to train them. I asked for a compression fitting and the employee got lost. Didnt know what it was, showed the hose i needed to join but nothing. Had to drive to that other o store.

What a nice staff they have, they serve you very kindly.

Very helpful, nice people

Good staff, very knowledgeable and helpful. Plenty of parts some loaner tools. They recycle oil and oil filters. Good location for me, I will shop with them again when I need auto parts and information.

I love the spark that the employees have

I like AutoZone Auto parts is magical store and price is free

Good customer service

AutoZone in La Mission in Hayward CA gives very good service I recommend you go ok

Customer service is good

Good service.

So I have been to this store about 5 times for some months now to check my engine light and the employees have always been kind enough to do the checking for me because I dont know how to do it. I have never been denied that service until today. I walked up nicely to the lady with orange blonde hair and asked if someone can check my car. she said that they dont do that anymore and I have to do it myself and I was like I have been coming here for a while and someone has always been able to check it. i could tell that that annoyed her so i was like okay maybe they changed the policy and thats ok. and then i hear her say Im not going outside to the man next to her at the cashier with a bad attitude and was looking at me kinda funny. idk i felt a weird energy from that girl. The only good employee was the man who checked the machine in the computer and printed the results for me. I wont be going there anymore and would rather drive farther to the one in hesperian!

This store has the worst customer service ever! The girl with the orange/ blonde hair is rude and lazy !! And isn t shy to make rude remarks under her breath. Something needs to be done with the workers at the store. DONT GO HERE !!

Staff is nice.

Excellent customer service! Thank you!

Excellent

Over priced