AD Auto Glass in Garden Grove
11272 Westminster Ave, Garden Grove, CA 92843, United States
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I took my Tesla here to get my windshield replaced. When it recently rained, there was water coming into my car. I wasn’t sure what was going on so I took it to get serviced at the Tesla Service Center. I had to pay $481.25 diagnostic fee because it was an aftermarket windshield. The Tesla mechanics told me that AD Auto Glass had poor workmanship. They left the windshield unplugged and left the wires just hanging because they broke some of the clips. (Wires were damaged) I wanted a reimbursement for the diagnostic because if they had done their job properly I wouldn’t had to have gotten the car serviced in the first place. I bring my car back to AD, they connected the wires back but still left them hanging. My car was still leaking but they said they couldn’t find the leak. The owner kept insisting that the water was going into the filter. Water was still coming in because of the rain. I go to my other mechanic. He tells me that whoever did the windshield did a poor job because again, the wires are still hanging off and clips are broken. AD tells me to bring the car back for him to check out. This last Saturday I brought the car back. Before bringing it into the shop, I sprayed water on my windshield to make sure it was still leaking (It was). I bring my car in, he says he’ll check it out and call me. This is where I made the mistake of leaving because he the calls me later on to tell me that there is no leak. (100% didn’t want to reimburse me for his mistake) Very suspicious that my car is suddenly not leaking after he takes a look at it. He continues to tell me that it’s the filter but if it was the filter my car would’ve been leaking from the rain and when I tested it with the hose today. My guess is that when I left, he fixed his mistake to get out of reimbursing me. I asked for a partial refund since I paid $911 for them to do quality work, yet things were left unplugged and broken. (This was all to save $90 of paying my deductible with Tesla.) Regret going here and would’ve rather paid the extra $90 to get a OEM windshield and to avoid this whole mess. 0/5 for me. Would NOT recommend coming here.
We needed help with our shattered sunroof and Ryan was on top of it. Ryan provided the best pricing. He is honest, kind, helpful, and professional. Thanks AD Auto Glass for coming through for us!
Wonderful place!!! Excellent customer service and great work done. Will be coming back :) I highly recommend it. Also, great prices.
Affordable and reliable place to replace your windshield If they have yours in stock there is no appointment necessary
Be careful before paying and check your vehicle before leaving. You can see pictures below as they seem to be irresponsible when they damaged my car on dashboard without any explanation. Be disappointed!
Definitely would recommend!! Made a last minute appointment to get a couple chips fixed. The gentleman was super nice and quoted me before they started. Affordable price and they were done in less than 30 minutes. Try them out!
Got in and out, no issues. The owner was super communicative, texting was an option, and accepted my Zelle payment. Very accommodating and did a great job. No concerns on my part. Nice clean new windshield. Extremely fair pricing. I recommend them to everyone and would go back for any glass needs.
We had our trip in LA, and our car’s rear quarter window glass was unfortunately broken in by theft. Our next day plan was visiting Orange County. We found AD Auto Glass close to our destination, and it was recommended online to be reliable for fixing it. However, we had to buy the original part from Toyota dealership because AD Auto Glass did not sell original part of Toyota, so we only had AD to install it. They took out the broken part and installed new one in less than an hour. Everything went well until the final delivery. The broken pieces of glass are still everywhere and we had to ask the careless employee to clean again. Yet, the most disappointing part was that they were irresponsible. They bent the molding trim around the quarter glass, and when I asked, they blamed that the theft did it when they broke in. We were super angry and disappointed of the situation because we still had the pictures of the BEFORE & AFTER AD Auto Glass attempted to replace the part for us. There was no way the theft bent the molding trim. Because we had to leave for our trip, we ignored and left the shop. I’d give this place 4 stars for service (minus 1 star for unfriendly employees), but since they were not responsible for what they did, 1 Star overall is what they could get from me.
Fast and great service !
Poor service
Great place for windshield and general glass repair/ replacement
Other quotes were more than double what this place charged. Friendly and efficient service. Highly recommend.
Family owned and ran....very good people recommended( FSA )Fast Safe and Affordable
All staff is awesome and helpful.
Best low prices been going since 20 years
oh no dont go there. pricing quote is fluctuating and he will decide the quote price based on how you dressed and look. if the car is benz, you will more like will ripped of, price $50 ~ $100 more than other neighboorhood store. if this store is only choice, better call over the phone to get the estimate first. you will get more chance for a bit lower price. previous owner guy was cool but not this new owner no more..
Good price. Excellent service.
Very friendly workers, good price, great service!
Awesome, fast service!
Came here several times for windshield chip repair. Price is fair. Came once for a windshield reseal because used car purchased had a major windshield leak.
Good price!
Was able to get a rock chip fixed right after it happened. Staff was friendly and knowledgeable.
Take your money first is the bad sign! Keeping promise to have the product and call back that is never done! I am waiting for my part or call back for the service promise to be finished on Monday and today is Friday. I am not happy here. Remember to have your service done before paying for it .
They always do the best job for the best price
Cheap and quick. Delay with the glass delivery from their vendor.
Ryan and the techs are great! Took care of our car to replace front windshield with censors.I had called day prior to let him know I would be their Saturday morning when they opened. Recommended by a good friend of mine from church. Strongly recommend to anyone to go here to get auto windows fixed. Quick and courteous and affordable. Call day prior or make an appointment and will take great care of you.
Very good deals in like that place
super expensive
Quote accurate price without any additional hidden charges. Quick same-day service. The person who quoted apologized he couldnt do the job the day I called, but he called back the same day when he received the stock. My windshield was replaced in 30 minutes.
Owner & his crews are very professional. I am very impressed the way they installed my windshield. Preferably refer it to anybody whos looking for a new windshield. Price is great!
Really good experience. Got a chip in the windshield while out shopping, called up a few places and this was the only non-mobile location I could find in the area. Arrived at the shop and they moved a few jobs around to take care of me quicker, we were in and out in under 30 minutes. Explained clearly that it might not be 100% invisible, which I am fine with, but they did an amazing job and you have to look really hard to see any evidence of the original chip. Highly recommend them if you are in the area.
Lazy
Highly satisfied with this glass shop. I went in to get my front window replaced and was helped by Ryan throughout the whole process. He ordered my window and replaced it all within 3 business days. The pricing was very fair and he did not try to upsell me on things i did not need. Ryan also recommended a window tint shop near his shop that I am also very satisfied with. overall the best service i have received from a repair shop.
Quick professional service. Guy did an amazing job repairing my windshield.
Good service
Very efficient workers, in n out within the hour
Great place. Nice and friendly. Did good work and worked fast. Great prices.
Great service
Handled things pronto and magnificently! Thank you for coming in clutch Men!
Great service. In and out super fast to repair a chip in my windshield. Prices are fair and the repair was good. Sadly I took too long to come in, and it wouldve looked even better if I had.
Motor to the rear driver side door window went out during a road trip. AD Auto Glass was able to get a motor and install it in just over an hour. Also, great price and service.
UNRELIABLE, they do not keep their word and fail to communicate. At first they quoted a cost of $300 and did not keep their word. Then they bumped it up to almost $500 without reason. Promised to have the job done today, did not follow through, did not communicate and did not have a valid reason. The excuse was that there is no driver. It s obvious they do not care about the quality of service they provide. Stay away!
Just what i needed fast and at a good price 100% recommended
Its cheap and really good~
Very quick and professional service. I will definitely go back if I ever need a windshield repaired again! Reasonably priced
Fast service and nice guys. I was in and out in 20 minutes. Reccomend these guys.
I would recommend this place to everyone, Ryan is a very responsive and generous person. He helped me out whenever I needed glass related assistance. Great price great service you will never be disappointed!
Had my rear window repaired. They said the vacuum out the inside of panel and and floor around the area of my minivan. They did a mediocre job at vacuumed area as I also had to do it after. They also left all the glass that broke stay inside the door panel. This was repaired a year ago and I thought nothing really of it with the glass in there and thought I d have to deal with it unless I do it myself. So I searched for somewhere else on my current car that got broken and they came to me and vacuumed under seas and carpet and all areas you can imagine as well as the actual door panel. I asked the current guy and he was surprised I use these guys here. The guy who did my current car did way better and also price matched these guys. Even though the price was the same. But I called many and the prices are usually the same.
Great work, very affordable price! Actual name is AD Auto Glass. Been here a few times to take care of rock chips, takes about 45 minutes. Parking is limited, park off to the side until you get your job appraised.
Toyota Pirus windshield was replaced and the team make sure all the windshield mounted sensors are working properly. Would highly recommend to my friends and family.
Awsome. Great job and fair prices
Best service
Very professional and great prices good quality glass
SO AMAZING! My family and I bring all of our cars here. I have had two different cars get their windshields replaced here. It s quick and great value. My auto insurance set me up with a company that was wanting me to pay 4 figures for the service. I called this place ahead to make sure they have the jeep factory glass and they did it for me for less than half the price I was quoted for with my insurance. Very happy and I highly recommend this place
Great service and great prices!
Good service
Wonderful friendly quick service with a great price. Definitely will send people I know and come back if anything is needed. Swift and accurate.
Great service, great prices and very quick on fixing windshields!
Nothing fancy about this place. What they do is get the job done, with the best price, and good service. Highly recommended.
Excelent Service, great Prices..
Bryan was helping me from start. I got quote on the phone. This place have the best price than other place because I checked at several place. Small place, but friendly and no hassle, I paid and they got the job done close to an hour. The window looked great, it looks like original. Im very happy with the service and price. Thank you Bryan and team. Keep up the good work.
I have had to bring my tesla here 4 times... yes four times to get a single window fixed, and its still not fixed right! The first time they didnt listen to me and ordered window even when I specified it clearly. Next, they got me the window, but it didnt fit right and had a gaping hole. Now, they installed a window that fits and has tons of scratches in it. Wow, this place sucks. I will see not recommend and will ask for a new window.
Decent glass, quick service, affordable.
This store really good quality is very good price is homeowned which has been here for over 30 years
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