Tom's Auto Service in Arroyo Grande

1017 E Grand Ave, Arroyo Grande, CA 93420, United States

★★★★★
(144 reviews)
Specialties: Brake shop
Website
tomsautoservice.net
Address
1017 E Grand Ave, Arroyo Grande, CA 93420, United States
Plus Code
4C94+79 Arroyo Grande, California, USA
Time Zone
America/Los_Angeles

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Oil change
Amenities
Mechanic Toilet
Planning
Appointments recommended
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.7
★★★★★
144 reviews

Most Mentioned

price (24) smog (9) mechanics (8) honest (8) truck (8) fair (4) alternator (3) oil (3) power steering (2) battery (2)
5 stars
121
4 stars
9
3 stars
6
2 stars
3
1 stars
5
★★★★★
March 5, 2025

Wow this place is awesome!!! Grant, Aaron, Tom offered impeccable customer service, and they are so respectful and professional. I would highly recommend this location if you want to receive excellent customer service and service done on your vehicle. They deserve 100 stars, but I will return for any future services I need knowing I and my vehicle will be treated right! Thank you guys for being so awesome in everything you do!!!

★★★★★
September 7, 2024

Tom’s has handled my Honda CR-V for both a smog test and oil change. Fast and super courteous…did a great job. Highly recommend!

August 9, 2024

I was having issues with my power steering. I brought it in to get it fixed. Six months later it broke. They don’t do a very good job. The customer service wasn’t that great either. I would go elsewhere if you can.

★★★★★
May 23, 2024

Tom's Auto Service is great! Aaron and the crew are kind, great communicators, and have explained clearly what is going on with my car and what are my next steps. I highly recommend them.

★★★★★
May 13, 2024

The best staff and best mechanics! Very professional, prompt and friendly. I highly recommend! Take your car or truck there and you will be glad you did!

★★★★★
April 22, 2024

The mechanics are quick to hop onto customer concerns responding with sympathy professionalism and transparency. It's hard to find mechanics with such customer service skills anymore. I have experienced and can guarantee quality service in every and all aspects from this shop.

★★★★★
March 28, 2024

HIGHLY RECOMMEND for auto repair. My windshield washer didn’t work. Grant looked at it and I made an appointment to bring it in with an estimate of $150 for one hour’s labor I arrived and MJ found the problem, rerouted a hose so it wouldn’t happen again, and the total cost was $45, the minimum fee per Aaron, the manager. Prompt professional service at a reasonable price. What could be better?

★★★★★
July 22, 2021

Tom's Auto is the best! Honest, fair price and hard working, top notch shop! All the folks who work there are always nice and really on it. They are straight shooters, just there to help and make sure your vehicle is running top notch. If it doesn't need something, they will tell you and not just do it to charge you an extra bill. Because they are so good and so well liked, they can get pretty busy so definitely plan ahead if possible. But if it's a last minute emergency type of situation, they always do their best to work you into the schedule.

★★★★★
Verified Reviewer
November 24, 2024

Quick easy and headache free

★★★★★
August 24, 2024

Extremely Knowledgeable & Great Friendly Service!!

★★★★★
Verified Reviewer
July 24, 2024

Nice shop fast smog

★★★★★
Verified Reviewer
July 24, 2024

Busy shop but they took the time to explain the issue. Do rvs really good job.

★★★★★
Verified Reviewer
July 24, 2024

They came up with an solution to my problem in about half a day with no appointment. Pretty good service.

★★★★★
Verified Reviewer
June 24, 2024

Great service! Super helpful, they go above and beyond to figure out car problems. They saved my Volkswagen Jetta.

★★★★★
Verified Reviewer
May 24, 2024

Best Repair shop Ive ever delt with.

★★★★★
Verified Reviewer
May 24, 2024

Great job

★★★★★
Verified Reviewer
April 24, 2024

Super Helpful and Super Friendly, Real People

★★★★★
Verified Reviewer
April 24, 2024

Always take my truck here to get smogged, in and out super fast, great guys!

★★★★★
April 24, 2024

Friendly, professional service. Prices are fair.

★★★★★
March 24, 2024

Great place! Fair prices! Awesome mechanics!

★★★★★
March 24, 2024

Friendly and efficient

★★★★★
March 24, 2024

Showed up for a smog check with no appointment. Was told there was a few appointments ahead of me... I was still out of there in lest than 30 minutes

★★★★★
Verified Reviewer
March 24, 2024

Called day of needing an alternator belt fixed. Dropped it off at 10 and was given options of which belt I wanted and the breakdown of cost AHEAD OF COMMITTING TO THE JOB. Was told possibly could get it back today but definitely by the next day. Was called at 430 and told it was ready. Super accommodating. And the guys working in there were so nice! Another mechanic shop wanted to charge $200 for a diagnostic test which was not necessary since it was obviously the belt just by looking at it. And couldnt even run the diagnostic for 4 days then additional time for repair. Ill be sticking with Toms!

★★★★
March 24, 2024

Good, prompt, knowledgeable, service, good prices. Nice people.

★★★★★
Verified Reviewer
March 24, 2024

Thought about a new truck looked at used trucks I had them repair my pickup transmission radiator hoses belts alternator power steering air conditioning starter water pump bearings brakes flushing all fluids alignment complete engine tune-up basically I have a new truck for a fraction of the cost

★★★★★
March 24, 2024

Had smog check done. Fast & professional.

★★★★★
Verified Reviewer
March 24, 2024

Was able to get a smog check with no appointment. Out the door in 10 minutes. Friendly, knowledgeable staff. I will definitely be back.

★★★★★
March 24, 2024

Very friendly and knowledgeable. Made me hope something else happens to my car between maintenance just to come back. Just kidding. Great staff and quick service.

★★★★★
Verified Reviewer
March 24, 2024

Excellent services and prices

★★★★★
Verified Reviewer
March 24, 2024

Friendly and efficient service got a smog service done without an appointment. I was greeted kindly and was done with a the complete passed smog in about 20 min. Appreciate the kind, honest and efficient service Chris explained to me what truly needed to be done to my car thank you.

★★★★
Verified Reviewer
March 24, 2024

They are quick, knowledgeable, helpful, friendly and affordable.

★★★★
Verified Reviewer
March 24, 2024

Good

★★★★
March 24, 2024

Very good service

★★★★★
March 24, 2024

Staff was very professional and friendly! Walked in for a smog check, and they got us in and out in under 30 minutes! Great shop! Thank you!

★★★★★
Verified Reviewer
March 24, 2024

Awesome place to get your vehicle looked at. Awesome customer service. Very good local technicians.

★★★★★
March 24, 2024

Went in for a smog, was treated very fair. It didnt pass, but upon bringing it back I was told the issue was very minor and then passed right away once tested again. Highly recommend

★★★★★
March 24, 2024

Great place.

★★★★★
March 24, 2024

Quick courteous service for my smog compliance check.

★★★★★
Verified Reviewer
March 24, 2023

Seriously the best service I have ever had. They were super busy and normally you would feel not cared but they went out of their way to make sure everyone was serviced. Super honest. They gave me a coupon for a smog even though I didnt bring in the coupon. I am overwhelmed and surprised that the mechanics could be so nice.

★★★★★
March 24, 2023

Toms Auto Service just helped my daughter who was having car problems. She was heading home to San Jose for Easter and they were able to take care of the problem right away even though they were super busy. They replaced the alternator, adjusted the price down from initial estimate, and even topped off the oil. My daughter is back on the road home and feels very fortunate to have found this wonderful business. I cannot thank them enough for helping her. Highly Recommend!

★★★★★
Verified Reviewer
March 24, 2023

They were fast and friendly for the service I needed.

★★★★★
Verified Reviewer
March 24, 2023

Nice guys knowledgeable friendly

★★★★★
March 24, 2023

Great Service and Friendly people. I will return with my other vehicles. Thank you Toms!

★★★★★
March 24, 2023

I am from out of town and had an issue with my rental car far away from any locations. Toms Auto fit in a quick inspection and found that my dust cover had lost its screws. They zip tied it up so I could continue my trip down PCH. Great service and very friendly, highly recommend for your auto needs!

★★★★★
Verified Reviewer
March 24, 2023

Tom is very helpful and very thorough. He gets the job done!

★★★★★
March 24, 2023

Excellent. I really appreciate the care and interest this shop takes. They cater to my disability to. Thanks for taking me right in, most shops are jammed and really slack.

★★★★★
March 24, 2023

Super friendly and fast service

Verified Reviewer
March 24, 2023

Confirmed with Tom that they could do an oil change on my large company box truck. He stated, if we have to we can do it in the parking lot on ramps. Scheduled an appointment, arrived and Aaron stated they could not perform the service. Which cost me time and money as I have employees and company assets tied up . I will not be using this shop again.

★★★★★
Verified Reviewer
March 24, 2023

Brought some rotors to get resurfaced. Staff were very friendly and did some great work

★★★★★
March 24, 2023

Clean shop nice fast service in and out will come back

★★★★★
March 24, 2023

Great people and great service

★★★★★
Verified Reviewer
March 24, 2023

Great service and fast smog test ing

★★★★★
Verified Reviewer
March 24, 2022

Trustworthy and professional very happy with there work

★★★★★
March 24, 2022

Long time in the business highly recommended trustworthy owner and mechanic

★★★★★
Verified Reviewer
March 24, 2022

Very nice great service and done in a timely manner awesome i will be back

★★★★★
Verified Reviewer
March 24, 2022

Courteous and professional staff. Got my oil change done quickly and efficiently. 10 out of 10 will visit again!

★★★★
March 24, 2022

Awesome service I was in and out and on my way thank you Toms auto.

★★★★★
Verified Reviewer
March 24, 2022

Tom is the best! Honest and gets the job done.

★★★★★
Verified Reviewer
March 24, 2022

Great service. I went in for a smog check $58. I was out in 10 minutes.

★★★★★
March 24, 2022

My van was in shop 3 times for an electrical problem . They put in quite a few hours each visit . Tracing and testing wires . They were so frustrated . Said I would have to take it to Honda . No charges. A week later I had to replace the battery and everything was working .I went back and told them , offered to pay , still no charge . Had rear brakes and rotors , 2 smogs and ignition coil replaced in a years time . Always happy with their and gave me a price break every time ! They are honest , reasonable and efficient . Id recommend them for all repairs and maintenance .

★★★★★
March 24, 2022

Tom himself helped me out with a battery swap that died just before warranty ran out. Great guys, great location.

March 24, 2022

Took over a month to do warranty work on work they only did a month before. This should not have happened and it cost me a lot of money. If you want your car to keep breaking, then bring it here.

★★★★★
Verified Reviewer
March 24, 2022

Honest service, fair prices, reliable.

★★★★★
Verified Reviewer
March 24, 2022

Honest,Family Minded,Reasonable Mechanics: that I recommend.

★★★★★
March 24, 2022

Very professional and excellent service. Very happy I was referred to Tom,s Auto service. Thank you for being so cool!!

★★★★★
March 24, 2022

Courteous, friendly, quickly responsive,

★★★★★
Verified Reviewer
March 24, 2022

Tom, Aaron and all the guys are great. By far my favorite automotive store in the 5 Cities.

★★★★★
Verified Reviewer
March 24, 2022

We went to Toms Auto Service for a SMOG certification. We were immediately greeted with a warm welcome by Tom, who asked us to go to the office to get the paperwork ready and he would be right with us. In the office, Aaron was quick and efficient with the paperwork. We returned outside and within minutes, Tom had our truck set up for the SMOG check. There is a nice waiting area outside. The test was completed asap, we went back to the office to pay for the service, and we were on our way. Excellent customer experience which exceeded my expectations. Highly recommend ! I will definitely return !

★★★★★
Verified Reviewer
March 24, 2022

Tom was easy to talk he explain to me in a understand able way . Prices were good. Cant go wrong . Go there.

★★★★★
Verified Reviewer
March 24, 2022

Thanks for your help..... awesome

★★★
March 24, 2021

When service tech put my truck on ramp. He cut & scared the driver side front tire. I didnt notice it until a week later. So, theres no way I could prove it. I thought I hit a curb, but its like a metal object cut into it. I hope it dont blow up whyll in driving.

★★★★★
Verified Reviewer
March 24, 2021

They are very helpful and do a great job.

★★★★★
Verified Reviewer
March 24, 2021

Great places! Tom and his staff are very knowledgeable! And now they do smog. Highly recommended them.

★★★★★
Verified Reviewer
March 24, 2021

Friendly and efficient smog check.

★★★★★
Verified Reviewer
March 24, 2021

Brutally honest & wont rip you off.

★★★★★
Verified Reviewer
March 24, 2021

Friendly .professional boss! Fair price.

★★★★★
Verified Reviewer
March 24, 2021

The BEST auto service shop in Arroyo Grande. Tom s Auto Service has taken care of our family for years. We ve experienced nothing but thorough and professional service every time we drop off our vehicles to be serviced. They are the reason our vehicles have lasted for many years. They give great attention to detail and I never have to worried because they have integrity. It s hard to find an honest auto shop these days. I highly recommend you get your vehicle serviced at Tom s Auto Service. You won t be disappointed!

★★★★★
Verified Reviewer
March 24, 2021

Great

★★★★★
Verified Reviewer
March 24, 2021

Very quick, and concise work. Very down to earth people and they installed the part I needed without trying to upsell or get me to buy anything extra. The part they sold me lined up with the prices online so all good there. 5/5

★★★★★
Verified Reviewer
March 24, 2021

A great car shop with very established and honest mechanics. Great place to take your car and not be haggled for unnecessary repairs. As they said today its best to not overcomplicate it. I will be bringing my car back here. Great mechanics! Great auto shop! Thanks a ton guys!

★★★★★
March 24, 2021

Super knowledgeable and friendly. Will definitely be back again

★★★★★
Verified Reviewer
March 24, 2021

Ive known Tom over 20+ years very reliable and honest

★★★★★
March 24, 2020

They are trust worthy.

★★★★★
Verified Reviewer
March 24, 2020

Excellent and reasonably priced service.

★★★★★
March 24, 2020

Honest, excellent mechanics, fair price , work done on time. Try them you will be happy

★★★★★
March 24, 2020

Reasonable prices, good service and friendly employees. Trust their work which I feel is very important.

★★★★★
Verified Reviewer
March 24, 2020

Service for our car was good.

★★★★★
March 24, 2020

I recently just had a unfortunate/great experience with my Chevy Colorado, after traveling nearly 400 miles on a rainy new years weekend to visit my wifes grandmother. My water pump blew out when I arrived at my destination, one mile from Toms (Fortunately). Honestly, Toms auto service treated me with the upmost respect and loyalty as if I had been coming to there shop for years. I was able to diagnose the problem before taking it in and being 400 miles away from home I had no tools with me so I went to the best location possible and they were able to get me in and finish my truck the next afternoon on new years eve without any mishaps or other issues at hand. I was able to drive my truck in one straight shot back up to Northern California today, without any doubt or indication that something else was wrong. My Blessings, appreciation, and gratitude go out to those guys down at Toms auto service, without them open on new years eve I would have been in a sticky situation. Thanks Aaron! Saved me alot of time, money, and most of all energy dealing with an unfortunate but great experience overall. GOD BLESS #HappyNewYears #2020 #MadeItSafeBackHome #ThankYou!

★★★★★
March 24, 2020

Exceptional auto care!!! Thank you Aaron!! Tom s installed new rear brakes and rotors while I waited. Tom s work was top quality! My brakes have never functioned better! Aaron and Tom were very welcoming and courteous! I should have asked for the name of the mechanic who worked on my car, so I could give him Kudos too, but I forgot. In addition, Aaron accepted a coupon that I had saved from Localflavor and the price could not be beat. I absolutely recommend Tom s Auto Service to the Highest Degree!!!

★★★★★
March 24, 2019

Good

★★★★★
Verified Reviewer
March 24, 2019

We have needed repairs the last 2 summers on our truck while vacationing in Pismo. Both times we were able to get it repaired in a timely manner at Toms. Always pleasant to deal with.

★★★★★
Verified Reviewer
March 24, 2019

These guys are great. They have a set price for an alignment (unlike some other places). I showed up for my appointment a little early, and they got me right in. They were done within an hour and gave me all the details. Will definitely go here again for anything my car needs.

★★★★★
Verified Reviewer
March 24, 2019

Great service and staff fair prices

★★★★
Verified Reviewer
March 24, 2019

Well runs

★★★★★
Verified Reviewer
March 24, 2018

Reliable honest auto repairs and offer warranty work. Great technicians and very friendly place!

March 24, 2018

Im sure they are great just couldnt fix my break problem and made me go back 2 times and the breaks kept squeaking while I was there they just ignored me I am a paying customers who needs attention and needs to know why my breaks squeak how I can fix it after they had already put new breaks. (Still kept squeaking) then they were claiming it wasnt my front breaks they were my back breaks but a little too late i was already upset. I thought it was their job to tell me if any of them worked or not. Also they kept smoking all of them which I kind of hate it was very inconsiderate since I had my daughter with me pretty much smelling all the cigarette smoke have they not heard of second hand smoking I tried shutting the door but it didnt help I couldnt go anywhere else I had to hang out. I will never go back it was a waste of 3-4hours in a period of 3 days a waste of $250 dollars and my problem isnt completely fix. The only thing I will give them is that they were nice thats it other than that they were not helpful I thought I would give them a chance since they are local business but they failed. Thanks for nothing.

★★★★★
Verified Reviewer
March 24, 2018

Good fast honest service!

★★★★★
March 24, 2018

Traveling from AZ. to Oregon I found myself with a major break issue. Found Toms Auto Service in Grover Beach and experienced a positive, knowledgeable team to get me back on the road again. Tom goes the extra mile and I highly recommend using his facilities if you are passing thru or live anywhere close by Grover Beach, Ca.

★★★★★
Verified Reviewer
March 24, 2018

Great service took my 85 Toyota van and fixed it and were super great to me

★★★★★
Verified Reviewer
March 24, 2018

Great friendly people. Great mechanics. I always abd will only take my car here.

★★★★★
March 24, 2017

Fast honest work. No up selling unnecessary parts and work

★★★★★
March 24, 2015

My daughter has been using Toms auto service for awhile now. He even checks out used cars. My daughter had several choices of cars. For a small fee, he would check them out and give her their true condition; saving lots of money in the long run. I too have started taking my car there. Very pleased with their service. Thanks Tom & Crew.

★★★★★
March 24, 2015

These guys are great: personable, reasonable and skilled.

★★★★★
March 24, 2013

Toms really helped out in a pinch! They fit me in quickly were very well priced with excellent service & work! Recommended highly