53 Nove Way, Valley Springs, CA 95252, United States
We are a full service auto repair shop, that performs general vehicle maintenance, general auto repair, and advanced engine diagnostics.
Great experience! Staff was extremely nice Very professional and they were able to get to my vehicle in a Very short time with full analysis! Thank you 😊
The customer service here is wonderful! The mechanic came in and spoke with me for at least five minutes or so! Made me feel confident that I chose the right place to have my car serviced. Knowing that the mechanics and staff are well skilled about what they’re doing is very important! Their pricing is very, very reasonable! The communication with customer service and other staff was amazing! We will be taking all of our cars there for service!
My husband and I were looking for a good mechanic around there then he found this place. They were very professional and honest!. They were on time ,all staff very helpful and friendly. Thank you for your service.
Went for tires, which was alright but during the vehicle inspection evidently the intake tube was taken off and never tightened back in place. Glad I checked everything over myself. Fair to say I will not be going back.
I got a same day appointment! In and out-very fast. I loved that they had a nice little snack and beverage setup especially having my little boy there who enjoyed that aspect as well. Reasonably priced. Very helpful. I LOVED that they priced out future expenses that I will need and emailed a summary report with pictures so I could pull up and show my husband- than trying to relay that info over 🤪. Thank you guys so much!
I have nothing but good things to say about Outwest Auto. First, they let me bring my car in the same day I called to see if they could even fix it. Once I got there, they gave me a loaner vehicle so I could drop my car off and not be stranded anywhere. My Subaru needed some Subaru specific parts and somehow, they were able to go get those parts same day and install everything within a 3-day period. I'd get updates on what was going on with my phone, as well as pictures. They didn't try to push anything on me or try to upsell. When it was all said and done, my warranty was being lame and they were willing to do all the legwork to make sure I got money back from the warranty. They did all of this and were all so nice about everything. When I picked up my car, they were nothing but accommodating and my cost ended up not even being as high as the original quote, which is always nice. I've always been intimidated to go into car shops because I know nothing about cars, but they made it so comfortable. You better believe I'll be coming back in a heartbeat if and when my car needs any services - even if it's just an oil change. I'll be there! Oh! One more thing - they even washed my car and polished up the dashboard for me. That was a wonderful surprise because my car needed some TLC. THANK YOU Patrick and EVERYONE at Outwest Auto for being so awesome. :)
Jim, the service writer was very good and professional; he called me every time there was any kind of an issue or a delay in Parts that were supposed to be delivered to the shop to where our vehicle could be repaired. The mechanics, Isa and Mitch were really detailed on describing what was wrong with the transmission and gave us a very detailed solution which could be done. We went with their recommendation and so far everything turned out very good. They Performed all the repairs sooner than we thought they would be able to do those repairs. These guys are pretty good!
Excellent. Installed all new power steering. All new steering rods and components including upper and lower control arms. New coil over shocks. On my 1967 fairlane. Great people to work with. Patrick, Jim and Paul. Paul is a great mechanic. Thank you all. Albert
Repaired my tire pressure sensors while I waited, very friendly staff. Always a great experience here at Out West Auto!
I have only used Outwest Auto for tire needs and have been very satisfied with the overall experience. The Military discount is also a plus.
Very friendly & great service
I appreciated the 10% discount on several maintenance items that were due to be worked on!
Prompt service, great communication and transparency in pricing.
My experience at Outwest Auto Was very positive they were courteous, informative, and showed concern for my situation with my Automobile
Outwest treated me well and took care of my car.
Auto repair and maintenance were done in a timely manner . Friendly and professional . Answered and explained my vehicles questions and concerns .Staff were polite and friendly. I m thankful that their business is in our community. I like supporting local businesses .
Very satisfied, would highly recommend them!
Super friendly and knowledgeable. Didn t try to oversell me. Got me in and out quickly. Reasonably priced. Will definitely return as well as recommend.
Very Polite, accommodating and gave information about possible problems with shocks . I had 2 new tires installed and was out in just over an hour
Great service! In and out in no time for smog check. The Gentleman behind the counter was respectful and considerate. Highly recommend!!!
Cant possibly recommend Outwest Auto more highly. THEY ARE OUTSTANDING! Were the type who are absolutely content to drive our vehicles until the wheels fall off; two of our three vehicles are 20 years old or older. Prior to finding Outwest Auto, wed take our Jeep to the dealership. We could NEVER get out of there for less than $2k... and Im still sickened by the number of times the Jeep dealership would recommend a repair to fix some issue, but the repair didnt fix it, so multiple trips were made (and THOUSANDS of dollars spent) before things were resolved. It happened time and again. Ugh. 100% the opposite at Outwest -- seriously. Our old Jeep runs better now, than ever, and theres not been a single repair I questioned as being frivolous or unnecessary (unlike EVERY trip to the Jeep dealership). When I take ANY of our vehicles in, and do my sorry job of trying to explain whats happening, it gets hooked up and diagnosed. Once they get in under the hood, if there was any question, theyll call to confirm their suspicion about what the problem is. Its to the point, now, when Donny tells me something needs to be done, I DO IT. Ive never been pushed into getting some repair I didnt want, and every repair has been guaranteed. Their communication is exceptional, with texts and updates, every step of the way. We are SO lucky to have a shop of this calibre in Valley Springs, and I couldnt be more grateful for the exceptional service over the years.
Outwest Auto & Tire Repair has given me prompt dependable service that has made me a repeat customer.
Great service.
Fast and friendly service for my smog check.
Love these folks! Very helpful, quick and thorough.
I recently went camping nearby this location with my travel trailer. My wife and I took a day trip and got a bolt with a washer in my tire. Sadly I dont remember the 3 gentleman that helped me out, but they told me that if the technician couldnt patch it they could order me the same tire next day. They not only were able to patch it and offer alternatives, but reminded me my truck needed an oil change and I decided to get it done as well as the tire pach. Highly recommend place to get your car serviced.
They continue to be the best at automotive repair. I simply cannot say enough about the staff at Outwest auto. I had to drop my truck off due to an accident and they handled the vehicle inspection much faster than I thought any auto shop could. They were pleasant to deal with and very responsive. I highly recommend this shop.
Very thorough. Diagnosed all issues. Fixed indicators and new oil n filter! Thanks
Great shop. Did what they said they d do when they said they d do it. Really good communication thru texts too. I would definitely use them again next time.
It was perfect
My first time at this shop and I am really impressed with the work they did for me. I had an electrical problem with my car I expected to take a long time to figure out. They were done in only 40 minutes. Everything is working like it should. I will only use this shop from now on. Go to Outwest and youll be impressed too.
Easy to make an appt. I was able to get in early and smog took 10 min! I will be back!
Car runs great! 160,000 miles and counting under the Outwest Crew. They always take the time to explain everything so I know what they are doing . And what I may need in the future.
Very friendly staff! Always accommodating, prompt on time & feedback. Pricey, but who isnt.
My car had a moldy smell coming out of dash, they performed a BG evaporator cleaning service, now it smells great,
Excellent FAST service and the prices are INCREDIBLE! I will not go anywhere else!
Went in for just a simple procedure. Everybody in the front office was helpful and friendly and they had me back on the road within minutes. Definitely go there again.
I brought my recently purchased truck in for a smog check. I was able to make an appointment online and was in and out the door within 30mins of my appointment! Great customer service!
I was having an electrical issue with my Chevy volt and living in a somewhat remote area was having trouble finding a mechanic who works on hybrids. These guys were great and got the job done by the end of the day. I will always use them for my car repairs!!
This company gives good service at a reasonable price. Definitely would do business with them again.
Great customer service. I will be taking my car here from now on.
My first visit to this shop was to get my car smogged. The shop is very clean and the employees are very polite and friendly. I highly recommend this shop!!
Amazing customer service and they got everything done in a timely manner.
Great service and gave me a breakdown and cost of what needs to fixed or addressed.
Very thorough and friendly. I will be returning.
Good customer service!
Very courteous & knowledgeable service! Always go there for our oil changes. Have had no need for other services.
Great service and great prices
Took my truck in for overheating issue. It sounded awful when I brought it in its running great now they fixed everything that needed to be fixed without going overboard into every little thing its up its running its a ranch truck they did a great job
Professional and quality service, thank you
Very nice and friendly the service was very good
Once again they came through, it was quick and efficient.
Shout out to outwest! Took my truck In for a diagnostic, they couldnt pin point what exactly the problem was so they waived the diagnostic fee, I am super appreciative of you guys, above and beyond customer service, thank you!
They were very professional and honest!! I felt I could trust them. They were ontime, did the work and I was done. I was impressed with their work ethics!!
The guys knew their stuff,and were very professional.fixed my truck in good time
This shop gives exceptional service. From the service desk, to the mechanics working on your vehicle, these team members at outwest are the best. I was so scared to call the mechanic because I couldn t afford it, they were so quick to find options for me and still help me the best they could. Now my car goes there for routine maintenance and they periodically check in with me to make sure the car is running good! Won t be trusting anyone else with my car! Thank you again to the outwest team!!!
Repaired my tractor tires. Great job and prompt. Definitely will use them again. Also did an oil change on my truck. It was faster than ever. Great job.
We left a review yesterday but forgot to hit the stars, so it only showed one star. If there were 10 we d have given that!!! Seriously, kind, efficient folks. Glad to have them in our area. Su and Mike Lukasha
Great folks, fast SMOG check.!
I recently took my car in for an oil change! I received great customer service and got a great price!! I m very pleased with the service provided, I ll definitely bring my car to Outwest for future maintenance.
Good
Great service at a great price!
Google definitely needs to correct where you have to give a business at least positive start!! We have tried to use the shop several times, and every single time they have some sort of excuse to why they cannot service the vehicle. They just waste your time. They are so incredibly rude and they will give you the completely wrong information about your car. This is one of the laziest shots I ve ever been to. I just tried to take my truck there and they were cleaning. My truck doesn t have a Vin number whenever everybody in their right Mind knows You can simply look through the windshield to find it, but I had to actually show the GUY where it was And got nothing bad attitude in return.
Outwest auto is whats up. They have extensive knowledge in cars and actually do the work.....repairs done right and unlike others out there these guys are NOT in the business of ripping people off. Will definitely be sending everyone I know out and around valley springs to them for all their auto servicing needs.
I am new to the Valley Springs area and I was having various unknown issues with my car. Over the phone, I spoke with Patrick to schedule my appointment. He was so kind and very helpful with explaining what to expect during my visit. When I went in, I got a AC check and diagnostic at a very fair price. I did not feel pressured to get any unnecessary repairs, and they did a great job at educating me on what was wrong with the car. They also make sure to send you a link of a detailed diagnostic on your car so you can decide on what you feel is essential to fix immediately and what could wait.
Thank you.
Thanks you Outwest for providing us with fast service of replacing a bad valve stem, being a mechanic for 36 years I know how things get in a shop environment! Fast friendly service, met the owner Donny good guy.thanks again Outwest will be doing business again with you.
great shop! always reliable
Great n very friendly service.
These guys always go out of their way to help me with my vehicle needs... they shop at my store and I have grown to appreciate them as customers and in return Im now one of their customers They are always eager to help me when I need it!!! GBA and thank outwest crew
friendly and thorough. They found issues that were not shown to me by the previous shop I used. Very thorough.
Very friendly and professional. Will be back for other repairs.
Very courteous finished everything in timely manner fair pricing overall experience was good
Great service and fast. The staff is very accommodating. Keep up the great job! Thanks, ROBERT.
Responsive and reasonably priced. Love their customer service.
They provided excellent service in the timeframe that they quoted. We are very happy with their professionalism and would recommend them to others.
Great customer service. Thanks all
They got our car in quickly and returned it feeling brand new!
Randy was an amazing help as a technician servicing my vehicle , deserves a good raise!
Outwest Auto was very friendly and quick. My alternator went out and they were very honest with the pricing and kept me informed the whole way through. I would definitely recommend this establishment for auto repairs and will be using them again, if needed.
Very friendly on the phone and in person. Had us in and out for a tire change on our RV in 15 minutes.
On Wednesday evening April 12, my sister and I were at the Highway House restaurant ( we were staying overnight at Jackson Rancheria). When we were done with our dinner at around 7 PM we tried to get my SUV to go in drive, but it wouldnt go into gear. I called AAA and Jeremy from Out west Auto came to our aid. Unfortunately my vehicle could not be fixed or towed home to Tracy ( too late). So we had to wait until morning. BUT the big problem was that in Jackson, there are no cabs, Uber or Lyft drivers and the car rental places were all closed. Jeremy was such a nice and caring young man and tried calling places for us. We are two ladies in our 60s and wee stuck. We finally called the police department and officer Tollett brought us back to the hotel ( it was not safe for us two to stay in a parking lot overnight). Jeremy would not leave us until we got a ride. It meant a lot to me and my sister. The next day , we finally got a rental and another driver towed my SUV back to Tracy ( need a new transmission ). We praise The Lord that we got home safely and praise Him again for sending Jeremy to us. I highly recommend this company for their caring attitude.
You guys went out of of your way to please us. Your kindness and expertise really helped during this tire crisis! We are clients for life!!!
Great customer service and extremely reasonable prices. Highly recommended
I am very impressed with their excellent customer service. They were very busy when I arrived for my appointment. They checked me in and in went my car, a few minutes ahead of schedule. And back out in under 45 minutes.
Nice People and let me know what else I need repaired.
Great customer service as always! Highly recommended.
Quick and fixed
Worst shop ever almost crash My truck in front of me. They didn t know how to drive manual. Told me they could could patch my tire. Then proceeded to tell me that they couldn t and tried to sell me tires. I lied to me about what they did. Would never recommend this shop to anybody. They will try to screw you.
I went in looking for a specific look for wheels and tires on my 1973 Plymouth Cuda. Gilbert and I discussed options and sizes to make sure they fit with no rubbing. Gilbert is absolutely awesome and super knowledgeable!!! I highly recommend OutWest and Gilbert! Thank you, Curtis
I had a fantastic first-time experience here! Honest and friendly folks, and they did a great job. Thank you Outwest Auto!
Awesome job thanks again
Clean, polite, knowledgeable, thorough, competent. Works quickly.
Staff were very nice and they did a great job.
Always great service.
The entire staff is helpful . Had my insurance company on slow motion and outwest Auto did above and beyond to get my car fixed and back to me! Thanks
I needed to get my car smogged. I called and they said bring it in and they would do it right away. They were very friendly and they got the smog done immediately.
Nice people to deal with. They work on Motorhomes too, this is a great service!
Great personalities in every person I talked to. While awaiting my vehicle many previous customers brought their vehicles back for other service. One told me they are the best around I was kept updated on the status of the part needed to fix my AC and the shop began the work as stated. Pricing is reasonable.
Great place needed tires for my daughters car they had them ordered and on site and installed the next day.
Great service. Very kind. The mechanics know what they re doing.
These guys are awesome. Among all the shops here Valley Springs these guys are the best by far from our experience. Extremely helpful and never trying any funny stuff to get us to spend more, in fact they are always looking out for our check book. Would highly recommend this shop!
I was so happy to see Outwest auto was still in business in Valley Springs. I used to have them do work on whatever needed to be fixed. Went to get a smog and they were fast and professional. And if you sit in the office you could hear some great stories from the business owner he was hilarious thank you out west auto
I love making appointments on line. They are very thorough and let me know what else I should have done and what are ok. No pressure. Definitely recommend and will be back!
Staff very helpful and friendly. Quick services and affordable price. Very pleased with the services except after the battery was placed they might of forgotten to put everything back that was taken off to remove/replace the battery which caused a little damage to my car , it s not a big deal but just inconvenience of having to replaced. But overall it was a good experiences. I guess just be cautious to making sure to ensure all parts are but back together after servicing a vehicle. It was a very hot day so I wouldn t blame them for forgetting.
Definitely recommend Outwest. They are very helpful, friendly and so far I feel like they are a trustworthy local mechanic.
Outwest replaced my transmission fluid and changed the oil. All went as expected, was completed within the specified time frame.
Evrythng went betr thn expected. The whole team were polite n experienced
They really inspect your vehicle for anything that could be a problem now or in the future. Very nice people!
Outwest is a very helpful tire shop I would recommend to anyone in the area. They do very good work on checking and examining the seating on your tire and rims and making sure your tires are in good condition for traveling
An overall great experience - honest & reliable + they re patient when explaining things. Always go out if their way to be sure I get the best bang for my buck.
Amazing first impression! I just moved here and just got back from Burning Man. My belt left this world in Valley Springs near home. I knew the problem, thr moment j saw wobble on the crankshaft pulley. Tjr Harmonic Balancer was done, but did not know where to go for someone who knows diesel pickups. I had to be towed by AAA and this was the closest to my new home. Not only did Outwest know diesels, but they had parts available and fixed it all the same day! They even offered to do some other maintenance i had deferred, like seal replacements. I gladly paid fair and reasonable rates for all parts and labor. The whole shop is first class from soup to nuts. They even invoiced me via email and I was able to pay via card while I was far from home. I think I found my truck shop! They even washed all the BurningMan Man mud off of my truck!
What can I say. They are dependable, courteous , friendly and fair. Amazing service as usual. Thank you!
Always reliable and knowledgeable with consistent work.
Outwest has an excellent team. They have always done a professional job in a timely manner for me. I ve had multiple vehicles worked on by them from my Jeep to my diesel and have always been satisfied with their work. They have also followed through with warranty work over a year after their first fix. The Outwest auto team rocks!
They did a great job. Got my 4Runner in same day and replaced my cv axle. #letsgooooo
Quick, right and affordable!
A++++ Excellent service Efficient & Courteous Fair prices We Highly Recommended this establishment to all our friends & family.
I took my car in as a walk in about 3 pm cv axle snapped they got the part and put it on called me at 4:30 to come pick it up thanks outwest.
Just got an oil change and was talked to like I was a child! They had left a message saying my car was done. Ok you close at 5 and I m getting off work. She screams Geeze I left a message for you two hours ago!!! Uncalled for!!! Moving her head back and forth like I m being scolded! Will never be back. Hey guess what that extremely high price of tires I could have actually afforded!!!! But you re not getting my business!
Outwest Auto was fabulous! I just moved into the area. They sent me a coupon for a FREE oil change including new oil filter AND a safety check-up on my vehicle. I called for an appointment. GOT ONE THE NEXT DAY! And the technician did his job on time and I was given a free report. They were done in less than an hour having done a thorough job! I d recommend them highly!
They provided a shuttle service and cleaned my vehicle while it was in their shop, couldn t define above and beyond any other way! Kind and personable staff really make the experience even better, plus who doesn t love supporting a small business? My family has lived here since February and have encountered a LOT of car issues since from oil changes, to new tires, shocks, suspension, brake pads to now order a new battery and more! They ve been doing an amazing job and we always leave happy.
My car was repaired and that was why I took it in there.
Very good service short waite for the work to be performed nice and friendly peoples at the service desk and in the technicians were very informative
Fast service and good customer service!
I am so very grateful for this auto shop! They have accommodated, helped, welcomed, and go above and beyond to make you feel understood and appreciated. From an oil change, tire fix, full transmission lookover, or a loner vehicle while repairs are taking place, they are so good to their clients. Love this place
They have serviced all our cars and have been great. Customer service and prices are great! No complaints. Definitely recommend.
It went great. . Services
They all are very helpful and explain everything. They also answer any questions I had. Thank You for your time
Great place! Efficient and friendly. Good prices.
Theyre awesome I recommend them to anybody taking my car back there again this week fair and honest best price in town
great fast work even turned off on of my maintenance lights that would go off
Outwest Auto does excellent work. And they do it all. I do not have to go to many different places with my car. I will continue to use them.
My friend recommended Outwest Auto Tire and Repair. I usually take my car to the dealership where I purchased it for repairs. However, I have moved too far away to do that now and was looking for a shop nearer to me. I needed some significant repairs and new tires. I can recommend Outwest Auto. They kept me informed of the needed repairs, the estimated costs and the anticipated completion of the repairs. They answered any questions I had. They even offered me rides to and from shop as I had to leave my vehicle for several days. On top of all that they were very professional and friendly.
Outwest Auto mailed a welcome to the neighborhood flier and I made an appointment. I have since returned for other maintenance and a complete ac repair. Reasonable price and very quick turnaround
Very friendly and work was completed on time. They always go out of the way to make sure I understand everything in the diagnosis and the necessary and recommended repairs.
I would not recommend this place due to the owner of the shop. They had issues with getting my car started so I had it sent to a different shop after paying 10,640 for a new engine and transmission.The owner tried to tell the mechanics to stop wasting additional time on my car when it ended up being an ECM that they put in backwards that was causing my car not to start. The owner went out of his way to contact two shops and told a shop in Jackson and the owner of GM Motors in Roseville not to bother with my car that it would not be worth the time or energy. Claiming my car has electrical issues which I explained the vehicle did not have electrical issues prior to the engine going out. The hole time it was just the ecm they put in backwards and the owner wanted to start charging me per hour to look at the electric which I declined to do. Not only did I pay a substantial amount of money towards this shop but for him to go and try to persuade two other shops not to help was unprofessional and wrong. I had to pay 1200 additional dollars to get my car running and properly fixed to have the ecm put in correctly and the wires they added taken off and my vehicle put back together. But the fact that an owner can take ten grand and try to go out of his way to tell shops to not even work on my car shows what type of ethical approach this owner lacks. The owner of this shop does not deserve to have any positive reviews! I also was left without the proper amount of transmission fluid in my car and the shifting cable was not adjusted correctly after the transmission was installed and it wasnt reading park because of that and I had to adjust that myself so my car would read the proper gears. But out of everything my BIGGEST issue was the fact that this guy didnt want to deal with my car so I removed my car and he went out of his way to try to prevent my car being fixed at all.. I filed a complaint through Bureau of Automotive Repair and I hope a proper investigation is done with this owner. Clearly he does not have the customers best interest.
This place is awesome and our time and need. They are totally helpful and they didnt even make a penny from us because we used another service. But they were totally willing to get us where we needed and get our problems all with the skills that they have there. They can probably help anybody
Very good and speedy service. I will be coming back for any service on my newer cars and truck.
I hate have problems but the good thing is have business and people great like you, thank you.
Timely and courteous service
Services
Car done quickly! All staff very nice.
Very nice waiting area , offering drinks & snacks, comfortable & everyone was very kind
Outwest Auto mechanics take pride in their work, good job done
Great service Great people. Thank you
I recently had the pleasure of visiting Outwest Auto in Valley Springs, California, and I must say that my experience was exceptional. From the moment I walked in, I was greeted by a friendly and knowledgeable staff who made me feel welcome. The team at Outwest Auto is not only skilled but also honest, which is a rare quality to find in a vehicle repair shop. They provided me with timely attention to my car concerns and addressed them with professionalism and expertise. The supporting staff was also pleasant and accommodating, making the entire experience even more enjoyable.
Good service used discount quick service
Quick and courteous staff.
Fast, friendly and effective! Did a great job installing break pads and flushing the fluid. Plus a free 27 pt inspection which was a surprise. Highly recommend and will be going back
I love the team at Outwest Auto. They always take good care of me, and are very accommodating. I have I ll definitely be using them again and again and again for all my auto needs.
Drove over a nail; found tire flat and took here to repair. Initial exam of puncture showed repair iffy more thorough review of damage showed repair feasible; saved price of a new 20 truck tire. THANK YOU for your thorough and detailed inspection and repair .all in less than an hour!
Great service!
I recently moved to the area and needed a good auto mechanic. A neighbor recommended Outwest Auto. I found them to be reliable, honest and thorough. I highly recommend them to anyone needing reliable auto repair.
Broke down up the road and they totally had me covered. Got me in without and appointment, had the parts, and I was back on the road ASAP! Thanks OWA!!!
Professional work, will inform you of additional details about your vehicle such as services to consider in future visits without the pushy salesman pitch.
Quick and very helpful and understanding. Would recommend to anyone.
Amazing job! They were really helpful and got my truck back on the road again. Thank you outwest auto!!
Just had the fuel pump replaced on my 01 Silverado.Im very happy with the outcome.Work was performed in a timely manner and the staff are very professional and courteous.Would go back again and I highly recommend them.
Great customer service! Fast oil change. My dad has been the only one that has ever worked on my car, so I checked with him about what Outwest said was needed in my car, and they were spot on. An honest repair shop is hard to find. I will definitely recommend and will be back for the repairs suggested.
They are very professional.
Great people. Ill be back again.
Great service
Prompt courteous service. Professional staff. Comprehensive service recommendations.
Excellent service highly recommend this place to everyone
Very professional. Excellent service. Would recommend Services
The only issue I experienced was the very long wait. Seems like the person that was working on my tires pulled off the job to go and help a coworker on another repair and didnt focus on the task at hand. Finally one of the guys in the office had to go and help him and tell him to get back on the job. I was there for 1 1/2 hours after my appointment.
I enjoyed my experience with out west auto. Will use them again for future mechanical issues. I do recommend there services.
Very friendly and the oil change only took 30mins..
This is my second repair with Outwest Auto. I have found their work on my car timely, well done and at a reasonable cost. I couldn t be happier!
Very thorough and informative. Highly professional. Will definitely go there again. Thank you. Services
I had a wonderful experience at Outwest Auto. 100% satisfaction.
Had a great experience at Outwest auto! Friendly and knowledgeable about my needs.
Good value for money. Had them diagnose electrical problem the dealer jacked-up. Great communication. Ive found my local shop. Ill go back next time I need auto repairs/maintenance.
They were great!!.. They told me when my car would be ready, and it was ! ..Very friendly, I would recommend
They did a good job repairing my tire.
They were very kind and helpful. They solved the issue I was asking about
they got my truck faster than i expected
What a blessing this business and their incredible staff is!!! Thank you for being excellent in customer care and generous with your smiles and greeting. And coffee! And for looking out for me by explaining everything ahead of the work so that I fully understood what my options were. It can be difficult to find trustworthy auto shops because often the business end of things becomes more important than the relationships and the needs of the customer. Thank you Outwest Auto for having the right motives behind your intentions. ILL BE BACK!!!
Great service. Got right in with an appointment.
Brought my 2004 Ford Ranger here for tire replacement. The prices are more than fair - cheapest you ll find around and the people are AMAZING! Thank you Outwest for being so awesome!
We have brought two of are cars to Out west Auto. They quickly diagnosed them and sent us a quote. The called with quote and then sent them over via text so that we could review and approve. Once approved they got the work done faster than estimated. Always helpful and professional. We will be recommending them to friends and family.
through thick and more thicker problems, Outwest continue to help my car and get me to work when i needed them most. Gilbert is the man! forgot owners name but he was very nice and helpful as well. thank you very much.
Great customer service which is rare tgese days!!
Wonderful service. I had a tire that had a slow leak, I dropped in and I was taken care of right away. They did some testing first and decided to take the tire off to repair it. they were very efficient and always have great customer service. I will go back again.
Fast service and kind people
I got a set of 4 tires and a free oil change for a reasonable price. The tires were a little more expensive than they were in Stockton but I didnt have to drive all that way round trip and wait around Walmart or find something to do. I simply dropped off my car and went home and relaxed and picked up my car when it was done easy peasy. Well worth the cost and I like doing business with local people. Ill be going back in the future.
Here is another bad review after I was paid the $250 I did get. If I was told that was all I get I would have had my car towed back home and I would have gotten more money but I was not told that plus I was never called back on a price I would have agreed to like Cash for Cars does and that is who Gilbert said you were contacting. You already lost 2 other people as customers that I know of now and nothing you can do about it you crooks and you cant call me you already been blocked
Great experience got in with only a couple minutes wait time, and was there only a half hour to get smog test one and done!
This place truly does EvERYTHING!!! Oil changes, tire rotations, smog. Best place to have, especially in a small town!!
Great service
Just needed a tow right down the street. Ethan and his partner got the job done in a very timely and fashionable style. Loved it! Highly recommend this company
Took vehicle in for oil change special with coupon for a fair price, by the time it was done the cost was approximately 40% more for the addition of 1 quart of oil and a special oil filter for an f150. After the oil change the oil pressure light began to come on at idle, although i cant say for certain this was due to the wrong grade of oil or perhaps a bad pressure valve in their oil filter I can say it had never happened before, and it is intermittent. Now time to do it again so i decided to do it myself and use oem parts and oil to rule out non oem parts with my oil pressure light issue. The oil filter was so tight I had to virtually destroy it to get it off all while using the proper tools. The oil drain plug required a half inch drive breaker bar and a 6 point 15mm to remove but only after using a torch to heat the aluminum oil pan. I simply have no idea why it did not strip the oil pan or crack it. With that said id estimate it took approximately 80 foot pounds to remove after heating it up. Dont get me wrong, these guys are nice enough but I have my doubts about the guys doing the work. For the record that drain plug should be maybe 25 foot pounds tops. And an oil filter should be no more than hand tight. A thin film of oil is required to be put on the gasket before installing the oil filter to prevent what I had to deal with. I understand that choices are limited up here and they are very nice but I am just sharing my experience.
The staff was courteous and accomodating, knowlageable and I trust my car to be serviced again at GOLD COUNTY AUTO CLINIC
Outwest was very professional, friendly, and quick service. Will definitely use them again and recommend them to my friends and family.
They were very fast at their duties. They were professionals and informative, which led me to the fastest DMV in the area. I was in and out at both Out west Auto and DMV. Thank you guys I couldnt have done it without you. I would definitely return for repairs in the future and I would also refer a friend.
Haven t had any issues going in here. Everyone is very nice and treats you like a person and not just a customer. I look forward to keeping my business with them.
They are always nice to me! I used them due to my boss uses them and highly recommended this shop. I got my car taken care of before a trip I was taking that weekend and it was all done in one day! I appreciate them taking the time to explain things to me.I feel that they were pet friendly. I had my am staffy with me and they made him feel welcomed! Prices were very reasonable too. Thank you everyone!
Was excellent thank you.
Good service,friendly,good work
They did a good job
First time I had them service my 2012 Honda Civic. Service went well as far as I know. They did not tell me anything about it plus they didn t contact me when they were done. I called them to check on it an hour after it was promised to be done and that s how I found out it was done. Lack of communication doesn t give them 5 stars this time although I appreciate the work. In addition, I had brought my car home, for a week, parked on my driveway. When I went to drive it, there was a large puddle of transmission fluid on the driveway! I immediately took it back to them and they said the problem was that the seal was crooked and they replaced it, plus the fluid, free of charge. Again, they did not contact me when the vehicle was done and ready for pickup. I don t think I will return for anymore service.
Was traveling with our small pop up trailer. We had a blow out on the trailer and the spare was not in good shape. Needed a fast repair on the tire. They took us right In and replaced the tire really fast and at a good price. We even had them replace the other tire as it wasn t look good. That was even faster than the first tire. They staff was professional and friendly. Would recommend them to anyone around Valley Springs with hesitation. Thanks to everyone at Outwest Auto.