Valvoline Instant Oil Change in Thousand Oaks

2378 Thousand Oaks Blvd, Thousand Oaks, CA 91362, United States

★★★★★
(257 reviews)
Specialties: Oil change service Car battery store Car repair and maintenance service

About

For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Thousand Oaks.

Website
store.vioc.com
Address
2378 Thousand Oaks Blvd, Thousand Oaks, CA 91362, United States
Plus Code
55F4+HF Thousand Oaks, California, USA
Time Zone
America/Los_Angeles

Business Hours

Monday
7:30 am–6:30 pm
Tuesday
7:30 am–6:30 pm
Wednesday
7:30 am–6:30 pm
Thursday
7:30 am–6:30 pm
Friday
7:30 am–6:30 pm
Saturday
7:30 am–6:30 pm
Sunday
8 am–5 pm

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Oil change
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.6
★★★★★
257 reviews

Most Mentioned

price (18) team (13) vehicles (10) light (8) coupon (7) upsell (6) job (5) manager (5) info (5) pressure (5)
5 stars
212
4 stars
14
3 stars
7
2 stars
9
1 stars
15
★★★★★
March 14, 2025

I had an issue with my oil pan with another shop. They were quick to help me out and get me on the road. I really appreciate the help they gave me and I will be coming here in the future for oil changes. Amazing service!

★★★★★
March 12, 2025

Fast, excellent & professional service. I don't know I did not know of this place before. Your oil change is done in 15min or less and without even getting off your car. The guys are professional and at no point I felt like they are trying to up-sale you anything. Overall, great.

February 25, 2025

Interesting… one of my vehicles was “serviced” in Oct 2024, and Feb 2025. Both came back with transmission fluid ok stats. Yet now the transmission has to be replaced because it has been driven without transmission fluid for quite a while. Previous services had been done by a reputable Ford dealership since 2017. Also completed by same in May 2024. Curious how this happens and now we have an $8,000 bill…

★★★★★
February 9, 2025

Exceptional Service at Valvoline Thousand Oaks! I can’t say enough good things about the team at Valvoline in Thousand Oaks! Every visit is fast, efficient, and thorough, with top-tier service from start to finish. The entire team works together seamlessly, ensuring there are no delays or complications. A huge shoutout to Adrian, whose leadership is evident in every aspect of the operation. You can tell he sets the standard for excellence—his team follows his lead, taking their work seriously and delivering high-quality service every time. The attention to detail and clear communication make the process smooth and stress-free, and they always keep you informed throughout the quick service. Highly recommend!

★★★
January 31, 2025

If I remember correctly, the team members usually check lights on-off, blinker both sides, front and back, brake lights. It was done for the customer in front of me. I missed out. It was not offered, even if it would have cost a nominal fee. The "Check Oil/Service" light was not turned off! Highly disappointed!

★★★★★
January 27, 2025

10/10 experience. The guys were fast, friendly, and precise. I loved how they communicated to myself and each other, saying what they were working on, what they were noticing, if they needed any help. Felt like a well run, militant operation. I got the Oil Change, Tail Light Bulb Replacement, Tire Rotation, Power Steering Flush, liquids topped off, 18 Point Inspection. I will DEFINITELY be back. Thank you to Raymond, Adrian, and Kane.

★★★★★
December 23, 2024

I am usually someone who changes my own oil so before I went I was honestly skeptical of this place. After going though I can say this location is a great little spot if you're in a bind and need a change quick, I've taken both of my daily drivers to this Valvoline. Everything always checks out too, I've never had any issues or complaints after a visit here. All the staff is extremely professional and have me in and out in a timely manner. Definitely check the website for coupons before you go too, there is always something in there ranging from 15-25% off.

★★★★★
November 19, 2024

Fast, efficient, friendly, and professional. First time here with my Lexus and the guys here are total pros. Will stop by again when I’m in a rush.

Review photo
★★★★★
March 17, 2025

These guys and gals are on !

★★★★★
March 10, 2025

Great customer service! Theyre honest and really polite.

★★★★★
March 10, 2025

There was a long line of people waiting, but they moved quickly with friendly attentive service.

March 3, 2025

How do I give 0 stars. I brought my truck here to have an oil change. I watched them hand a bottle of opened liquimoly oil from below my truck up one of the techs. The tech tried to hide it behind his back and walk away from the car out of view. A different tech came back from same area immediately and handed 2 bottles of the same liquimoly to a tech to start the oil change. The first previously opened bottle poured 3 qts of dirty yellow oil back into my truck (this was original bottle from below my truck). The next bottle was unopened - they then proceeded to open it and pour out 5 quarts of a completely different color oil which is to be expected with liquimoly. How could the exact same bottled product have two different colors of oil? At worst, I witnessed them re-use oil from below my truck. At best they are re-purposing other oil and selling it as a product they didn t have. Either way this is fraud I m reporting this to their corporate but who knows, maybe they endorse this type of action.

★★★★★
February 24, 2025

Brief version: I am comfortable doing major maintenance on my own cars, but I sometimes have others change my oil because its not fun. I just had Valvoline on T.O. Blvd. chamge the oil on my Genesis GV80, and I will not be going anywhere else in the future. Truly an awesome experience. Details: Poor planning on my part, but the night before a 700 mile driving trip, I decided I had to have an oil change. Only Valvoline had availability, but they didnt have a filter for my 2021 GENESIS GV80 (not a common car) and it also required a specific oil they didnt stock. BUT, they OFFERED to let me bring my own supplies and charge me only labor. I drove over immediately, stopping for the parts at an auto parts store. On arrival, these folks were so pleasant, so knowledgeable and so helpful, I have no idea how I hadnt heard of them before. And I wasnt worried about them working on my car. Then, it turns out I brought the wrong oil filter. They gave me the proper serial number(s) I should look for, and didnt make me feel stupid. I got the correct filter just before they closed. They were still all smiles. Car is awesome. Go here.

★★★★★
February 24, 2025

Valvoline is the best especially this one right here in Thousand Oaks got the best customer service manager was on point. Everybody was on point. It was just a great all-around experience wonderful staff.

★★★★★
February 24, 2025

Professional and efficient!

★★★★★
February 24, 2025

The crew was extremely personable, knowledgeable, professional, and quick!

★★★★★
January 24, 2025

I have been coming here for years! I trust them, they are fast and effective !

★★
January 24, 2025

Topside evac slowed this place down hard. They got 12 people on the clock and it takes an hour to get in and out. Sticking to Ventura location.

★★★★★
January 24, 2025

Quick and efficient!

★★★★★
December 24, 2024

Professional efficient and fair prices. Can t ask for much more from an oil change spot.

★★★★★
Verified Reviewer
December 24, 2024

Always great

★★★★★
December 24, 2024

They have a great team that works quickly while being very friendly and thoroug. I have been there a few times now and I have always had a great experience at this location. They are a great crew. I have recommended them multiple times to friends and clients.

December 24, 2024

I ve used Valvoline for years, but 2 days ago my car started making a sound and the oil light came on. Even though I ve been great with oil changes and wasn t due for my next visit until Xmas according to the sticker they gave me. When I arrived, The guys said miss, you have NO OIL in your car!! The proceeded to check if there was metal in my oil when flushing. They said unfortunately there is lots of silver and STILL PROCEEDED WITH THE OIL CHANGE AND CHARGED ME FOR IT! 5 minutes later my car completely failed and I m out of a car! This was hugely unethical, and I asked for a refund which they refused!!

★★★★★
November 24, 2024

This is defintley the best place to get your oil changed. Not like the other places for sure. Very communicative, knowledgeable, and friendly. Defintley would recommend and love this place!! And no Wait I was in and out as soon as possible I can t remember most of there names but I remember Christopher very friendly! Bottom Line defintley recommend

★★★★★
November 24, 2024

Good service! I recommend! Everything was top notch. I am coming for the second time. I would especially like to mention David. A professional in his field, responsive, attentive and a very pleasant person. Thank you for the good work.

★★★★★
Verified Reviewer
November 24, 2024

They were fast and so kind

★★★★★
November 24, 2024

ALWAYS A JOY RESPECTFUL & QUICK

★★★★★
November 24, 2024

Service was quick and efficient. Representatives were friendly, helpful and articulate! This store should serve as a model for other locations, IMHO.

★★★★★
November 24, 2024

Very fast, clean and professional! Really good service! Thanks

★★★★★
October 24, 2024

Had yet another amazing experience! Hector, the assistant manager was absolutely amazing and went above and beyond. He is knowledgeable, honest, very professional and thorough. I would come back every time just because of his expertise! Definitely should be promoted to manager!!!

★★★★★
Verified Reviewer
October 24, 2024

Great service! Adrian was very nice and professional. Offered additional services but didnt try to up sell... liked his honesty. We will be coming back! Thank you!

★★★★★
October 24, 2024

A great experience!

★★★★★
October 24, 2024

I got in and out in a hurry. Customer service was great. I did a radiator flush as well. They do a good job of keeping me up to date.

★★★★★
October 24, 2024

We just had a concern about our vehicle and they helped us out. Quickly and politely

★★★★
Verified Reviewer
October 24, 2024

Friendly and informative staff. Im definitely a recurring customer. Only reason for imprefect rating is they failed to reset the maintinance required light one time...

★★★★★
October 24, 2024

They were very professional and answered all my questions in a manner I appreciated.

★★★★★
Verified Reviewer
October 24, 2024

Very good

★★★★★
September 24, 2024

I was so delighted by the entire experience. Every single member of the team was exceptional!

Verified Reviewer
August 24, 2024

Went here the other day for a general oil change. While I was there they told me I needed all these liquid levels changed out and re filled. They scared me so I went to an auto shop. $200 later they tell me all my levels are fine. To top it off, vavoline left all my tires flat and left the caps to my tires loose so I got all flats on the freeway going home. Quite irritated, but I ll just not be lazy next time and do my own oil change. Not coming here again.

★★★★★
Verified Reviewer
August 24, 2024

Polite staff, honest pricing, discounts available, and no pressure for offered add-ons.

★★
August 24, 2024

Service was excellent but price charged for a simple oil change exceeded $200.00. Last oil change I got on my other car was $130.00 which was acceptable. $200.00+ is crazy in my books. I know what a gallon of oil and a filter costs. I will no longer support them. Rather go to my mechanic and get the same service for $120.00 months

August 24, 2024

Nice staff, but don t do what they say they were going to do. Fluids not filled, lights, not checked, and the service computer not reset. They charge too much to be this inattentive. Technician broke my dipstick and immediately offered to replace. They promised to follow up by email or text message when it arrived. Guess we ll see.

★★★★★
July 24, 2024

Amazing service! Price was great. Staff is very friendly and informative of services carried out. Didnt feel ripped off or taken advantage of at all, which is typical of woman visiting auto shops. Highly recommend

★★★★★
July 24, 2024

Today was excellent!

★★
June 24, 2024

I went about a month ago with a Groupon and my experience was fine. They did advise me to buy a new battery even though mine is only 2 years old and my multimeter says its fine, but up selling is probably a part of the job, so its whatever. My actual gripe and the reason for the low review is that my cars tire pressure light has been on since. I admittedly ignored the light for longer than I should have (I dont drive far or often), but they were substantially overfilled. All of them were 41-44 and my recommended PSI is 32 for the back and 33 for the front. I dont know if they had someone new working who made a mistake, if they wanted me to have to buy new tires, or what; but I wanted to warn others in case a more substantial mistake happens to them

★★★★★
Verified Reviewer
June 24, 2024

I hadnt changed my oil since COVID and needed a quick solution for my busy schedule. I was very pleased with the work at Valvoline. My dad didnt like the price and suggested Walmart, but this location is more convenient for me. The staff here are trustworthy, friendly, and provide great customer service. Plus, after your first oil change, they give a 20% coupon for future changes, making the price comparable to Walmart. Highly recommend!

★★★★★
May 24, 2024

This is the best service experience I ve had at any business in years. I will never get my oil changed any place else

★★★★★
Verified Reviewer
April 24, 2024

The only place I come to do my oil change! This location was really organized and well staffed.

★★★★★
April 24, 2024

Another great service from the team at this location. Im always treated with respect and our fleet vehicles serviced with and maintained with the upmost care and quality! Thank you to Hector, Brooklyn, Adrian, and the rest of the team for amazing service, smiles, and all around quality!

★★★★★
Verified Reviewer
April 24, 2024

THIS IS THE PLACE TO CHANGE YOUR OIL!! You are hanging out in your car, you can even take a nap while they change your oil. Unmatchable experience!! Sergio is the best! Customer service always mean repeated bu$ine$$!!! Way to go Valvokine!! Adrian also is a great guy!!! Will be coming back in 5000 miles later. See you soon!

★★★★★
Verified Reviewer
April 24, 2024

These guys were very fast and efficient. In and out in less than 15 minutes. They checked fluid levels and tire pressures and reset my dashboard message. I will be going here again and again!

★★★★★
April 24, 2024

Who would ve thought an oil change would be enjoyable?! The people working on my car were nice and not pushy about add on services. They provided me with that info I needed and I didn t leave feeling ripped off. I m new to the area and this will be the place I go moving forward.

★★★★★
March 24, 2024

Finally a place I feel comfortable taking all my personal and work vehicles to get oil changes. Always friendly staff and quick service.

★★★★★
Verified Reviewer
March 24, 2024

Hector is the man! I have never before received such detailed care and going over what my car needs during an oil change ever before! And I usually go to Valvoline and have for years. Hector goes over the top to show attention and care to detail for my car. It is much appreciated!

Verified Reviewer
March 24, 2024

If your a female that doesn t know a lot about cars do not come here the manager tried to lie to my wife. I hate to leave bad reviews but I also don t appreciate mechanics taking advantage of people who don t know a lot about cars. My wife came here yesterday and the manager named Hector told her she was low on coolant and that she wouldn t be able to fill it herself and advised her to either pay $200 here or go to a dealership, when my wife told him that her husband said she can fill her own coolant herself he smiled as he was caught in a lie. After I inspected her car she was not low on coolant at all! I called Hector myself to ask him why he decided to lie and he told me that he told her to get a coolant flush, now I ve done my own coolant flush many times myself and just because my wife is a female it isn t right to assume she isn t capable of doing the same job. This is discrimination and a scam, we will never come here again!

★★★★★
March 24, 2024

I have been going to Valvoline for a few years now and I just love them. They are quick and very helpful. They have saved me a lot of money by giving honest recommendations and applying coupons for me. Consistently excellent and fast service. I never feel like they are trying to upsell me or pressure me to purchase things I do not need. I highly recommend this company and especially this location.

★★★★★
Verified Reviewer
March 24, 2024

Love them.

★★★★★
Verified Reviewer
March 24, 2024

They guy were really nice and helpful.

★★★★★
Verified Reviewer
March 24, 2024

You can get quick service for simple maintenance, and the staff is friendly. Im not sure if the price is cheap.

★★★★
Verified Reviewer
March 24, 2024

Its kinda expensive but its supposed to be quick: 15 mins . And I was in a hurry . A lot of up sell, but not a lot of pressure, just suggestions. I was in and out of there in an hour...to be fair there was one person ahead of me.

★★★★★
Verified Reviewer
March 24, 2024

Friendly, helpful staff. They did a great job. I tried a different Valvoline a few weeks before but they said they were not able to change transmission fluid on my 2005 Volvo. This shop had no trouble doing it. Keep up the good work!

★★★★★
Verified Reviewer
March 24, 2024

Great, fast, in-car oil change in minutes. All points checked, will be back

★★★★★
Verified Reviewer
March 24, 2024

This place far exceeded my expectations today. Hector and team did an outstanding job with my full service synthetic oil change. All of the staff are professional, kind, and helpful. Hector checked me out and is just a pleasure. It is so hard to get good customer service let alone, GREAT. These guys did great. Thanks Hector and team. I am now officially a Valvoline customer.

★★★★★
Verified Reviewer
March 24, 2024

Fast, easy and friendly staff!

★★★★★
March 24, 2024

This place is absolutely the best ! Hector and the team did a great job on my oil change. They are very professional and very helpful. Thank you so much again. Services

★★★★★
Verified Reviewer
March 24, 2024

Excellent service, and great staff.

★★★★★
Verified Reviewer
March 24, 2024

Great service, even detailed my engine after a small spill! Wonderful people, I ll be coming back for sure!

★★★★★
March 24, 2024

Amazing customer experience. I have been with jiffy lube for a long time and now I know what I missed. These guys are very professional, great communication, courteous and reasonable prices too. Victor and team are amazing, they even changed the air filter I got. Highly recommend for your next oil change and see for yourself

★★★★★
March 24, 2024

Very helpful and pleasant staff. Was done and out in a very short time!

★★★★★
Verified Reviewer
March 24, 2024

No waiting. Fast service. Clean.

★★★★★
Verified Reviewer
March 24, 2024

Quick and easygoing

★★★★★
March 24, 2024

Had my oil changed today. It took about 15 minutes and was done while we sat in the car. They checked my lights and ensured my brake lights worked. The staff was amazing, kind, thorough and so helpful. The dealership wanted $40 more, and couldn t take me for 4 days. I usually wait and it takes 2 hours at the dealership. I will never go to the dealership for an oil change again. Valvoline Thousand Oaks has a new customer for life.

★★★
Verified Reviewer
March 24, 2024

Again a place I was gonna have my oil changed again too much .I went elsewhere

★★★★★
Verified Reviewer
March 24, 2024

Really great service. Adrian was very knowledgeable, and told me to check the oil in my daughters car frequently because that model burns oil after 100k miles. The best is all she has to do is drive in they will check the oil and add if necessary. The service was extremely fast. No appointment needed. Better than other drive up services because you know you that you are getting Valvoline oil.

★★★★★
March 24, 2024

These guys provide excellent service. The assistant manager Hector is always helpful and friendly. Keep it up!

★★★★★
Verified Reviewer
March 24, 2024

Good people who work there. Good service

★★★★★
March 24, 2024

Very professional people, kind and caring! They went above and beyond to help my family and I! The best place to go to for oil change and windshield wipers job. Overall, I would go to Valvoline for everything if they were working on complete auto care. They re very honest and very reasonable!!! I would give them 1001 stars if I it was available here for the ratings!!! They talk the talk and walk the walk because they are very honest and true to their words!

★★★★★
March 24, 2024

Been coming here for a few years now for oil changes on all my family s vehicles. They take good care of the vehicles and customers alike. Very good customer service and give excellent advice on how to properly handle automobile problems. 5-Star across the board.

★★★★★
March 24, 2024

Great service and great staff.

★★★★★
March 24, 2024

Great service very fast

★★
March 24, 2023

Hot day, took 45 mins but had a trainee in that day so I dont blame them for the slowness. Overfilled my tires with air dangerously high.

★★★★★
Verified Reviewer
March 24, 2023

I was the first car in Saturday morning. The staff was very friendly and efficient. It took 45 minutes to get everything done in my CR-V. Excellent service!

Verified Reviewer
March 24, 2023

Dont even try to reply from corporate! CHANGE YOUR MOTTO! IT IS NOT 15 MInutes! Wasted our time sitting in line behind a car that they could not get the skid plate off! They should have us in another bay. 45 min wasted so we left!

★★★★★
Verified Reviewer
March 24, 2023

Great, easy experience for oil change Convenient to stay in car throughout oil change. Friendly staff and quick experience. They have info on file no matter which Valvoline you use which is convenient. I use the coupons to help get max value.

★★★★★
March 24, 2023

I loved the team spirit of this place! Everyone was communicating clearly with each other and they all seemed happy to be there. I loved the friendliness of everyone and I wish I would have gotten all of their names. Hector was a sweetheart, a genuine easy going young man. It was fun to watch everyone buzzing around efficiently!

★★★★★
Verified Reviewer
March 24, 2023

Friendly staff, quick service, reasonable price

★★★★★
March 24, 2023

The staff at this location are hardworking and professional. My car is a little difficult due to the location of the oil filter, but they took the time and care to do it right. Their teamwork is fantastic!

Verified Reviewer
March 24, 2023

Did a basic oil change for me and lost a bolt on my skid plates. Poorly trained crew, will not return

★★★★★
Verified Reviewer
March 24, 2023

Hey smooth service and they are really nice! Super quick dont even have to get out of the car. Good prices too, come here for your next oil change

★★★★★
Verified Reviewer
March 24, 2023

These guys are always cool and professional. They get the job done quick and they even go the extra mile to make sure everything is taken care of. I always go to this location not just because it s close but because they are that good.

★★★
Verified Reviewer
March 24, 2023

These guys and gals that work here are friendly and work hard. However, twice now Ive been here and computers were down, or there were issues with technology. A little disorganized. What should have taken 15 minutes took almost an hour (I did add a tire rotation), but still, that should have add maybe 10 minutes? Wheres a manager? These guys and gals are barely older than kids. Someone needs to make sure this place runs a little smoother!

★★★★
March 24, 2023

Usually I have a good experience here but when I arrived they started the work and then left me for 45+ minutes for just an oil change. Meanwhile another car you pulled up 15 minutes after me for an oil change was in and out before me. They should do their best to work on the cars that come in first.

★★★
Verified Reviewer
March 24, 2023

No 15 minutes thats for sure. Its okay though, a four deep line and still out quicker than the dealership would have taken without the hassle. Not recommending in lieu of, but for a oil change its okay.

March 24, 2023

Manager refused to accept my $15 off coupon I received in the mail. She said she couldn t find a barcode even though I cut along the dotted line and had the complete coupon. Usually the people here a great. What a strange reason to lose a customer.

★★★★★
March 24, 2023

Always a pleasure coming here. I drive A LOT, about 4-5 hours a day. This is my second visit and so far it s my favorite location. Hector is always nice, Kane also helped with my car and Raymond explained some stuff to me that I didn t understand and was super helpful. Always an enjoyable experience. Thank you!

★★★★★
Verified Reviewer
March 24, 2023

Polite and professional, not pushy with unnecessary service.

★★
Verified Reviewer
March 24, 2023

Meh... The wait was long, and these guys were constantly upselling products and services that I was sure I didnt need. I had asked three times to make sure that the tires were properly inflated because I had a warning light on my dashboard when I went in... They explained that its part of their service and they always do it, but they completely failed to do this, after three requests. After the long wait, I didnt have time to go back and get them to do it, so now I have to go find a place to do this myself. Grr. Its disappointing because I always went to the Valvoline near my old house in Studio City, which always did a great quick job, and Id never trust another Jiffy Lube, no matter where it is.

★★★★★
March 24, 2023

What amazing Service I received at the Thousand Oaks Valvoline oil change location. I am sure I will be coming with all my cars from now on to years to come

March 24, 2023

Outrageous quote for oil change on VW Atlas. Quoted me $178. Needless to say, I left and will never come back. I take my Kia here all the time. Not any more.

★★★★★
Verified Reviewer
March 24, 2023

love this place. no drop off and wait all day! in and done in 20 mins!!!

★★★★★
Verified Reviewer
March 24, 2023

I always get great service when I go there I love it

★★
March 24, 2023

Not a quick experience, disorganized lines. Won t be returning

★★★★★
Verified Reviewer
March 24, 2023

Very surprised at the excellent service. Highly recommend. Pull in , sit in the car and the whole process takes 15-20 minutes.

★★
March 24, 2023

I called a couple days before going into Valvoline get a price for an oil change. They said it would be $57.99 for synthetic blend for my car. However, they also said there is a coupon that they will apply bringing the charge to $42.99 plus tax. I said perfect I be in ASAP. I went in a couple days after the call. I drove up and they said to open my hood and they will start. However, I wanted to double check the price because I wasnt sure if I was supposed to find the coupon or if they will just apply it. (They really should confirm about the price before they start anyway.) They said it would be $82.99. I told them I has just called and the price is supposed to $57.99. Thats almost a $30 difference. They said they had no idea what I was talking about and the price is the price. I would have to pay it or leave. Unfortunately I was planning a road trip the next day so I didnt have time to find another place. Luckily I was able to find a coupon online by myself. I got the price down to $70.99. However that is still $30 more than I was expecting to pay. If I was told the correct price the first time or if they offered me a discount on top of the coupon I found online I would have accepted the price. However, they were rude and they didnt care that I was given wrong information. So Im not going back. There are nicer places to get an oil change for the same price. Maybe even cheaper. The reason I gave 2 stars instead of 1 star is because the oil change was done very fast.

★★★★★
March 24, 2023

My Jeep was making a loud noise. The technician Joel was very knowledgeable and helpful with fixing the issue. They changed all my fluid in a timely manner. If you need any assistance with your vehicle Joel is the guy to ask, thank you very much.

March 24, 2023

They ve pulled out my new air filter without asking me and then put it back improperly. Don t let them touch it.

★★★★★
March 24, 2022

Killer

★★★★★
Verified Reviewer
March 24, 2022

Lauren, Steven, and Joel did an outstanding job!!! Theyre kind and professional, thank you for doing an excellent job with my oil and transmission fluid change!

★★★★★
Verified Reviewer
March 24, 2022

Nice people...very professional. I need someone to look at my transmission, so they referred me to an outside shop. I will definitely go here for oil changes in the future because they were so nice.

★★★★★
Verified Reviewer
March 24, 2022

Its been a long time since Ive been to Valvoline for an oil change (maybe 2008?), and I wasnt too thrilled with my last experience. Fast forward to today when I needed to get an oil change done and all I can say is what a night a day difference. They operate like a well-oiled machine. Super friendly staff, very professional, werent pushy and got me out of there in what felt like under 30 minutes. Ill definitely be coming back.

★★★★★
Verified Reviewer
March 24, 2022

The staff was cool and communicated their actions very well with each other before doing anything to my truck.

★★★★★
March 24, 2022

This Valvoline is the BEST! Efficient, friendly, thorough and professional. Thank you so much, Lauren, Fernando, Tony, Ray!!!!

★★★★★
Verified Reviewer
March 24, 2022

Very good job these guys are Pros

★★★★★
Verified Reviewer
March 24, 2022

This was my first time here. They were super fast, friendly, and thorough.

★★★★★
March 24, 2022

My second time going to Valvoline and both times has been such a pleasant experience! Great Customer Service, quick servicing, and they always try to help me find a coupon to save extra money. My go to!

★★★★
Verified Reviewer
March 24, 2022

awesome customer service ,fast ,affordable prices.

★★★★★
March 24, 2022

The staff was more efficient than some of the surgeons I ve worked with! Sad but true. I don t see efficiency like that anymore! Great work!

March 24, 2022

Was told that there was something wrong with my drain plug but was fixed ! This time I was told they could not change oil because of same drain plug , and needed to go mechanic to fix ! Asked why I wasnt told that the following time ! Immediately went to my mechanic ! Said not one thing wrong with drain plug ! Changed oil in 20 mins & back on road ! You just lost a customer & willNEVER recommend Valvoline service again ! Next review on Yelp !

★★
Verified Reviewer
March 24, 2022

Expensive, always try to upsell, and my oil leaked from the second they changed it to the second I went somewhere for an oil change.

March 24, 2022

The worst oil change services in Thousand Oaks. Do not waste your money. Extremely unprofessional service.

★★★★★
March 24, 2022

Excellent service as always

★★★★
Verified Reviewer
March 24, 2022

First time here.got oil change and air filter. Found 7 dollar coupon from website. Lines long but not their fault. Very friendly.and unusually talkative.prices fair not cheap.right on main drag.easy to find.

★★★★★
March 24, 2022

Lauren and her team serviced my 2020 CRV hybrid in a fast, efficient, and friendly manner. Thanks for the good work and have a great New Year. See you again next time.

★★★★★
March 24, 2022

Manager was very friendly.

★★★★★
Verified Reviewer
March 24, 2022

Needed a belt changed... Fast, efficient,and checked properly and priced reasonably... Great work by the manager to get it done just before a holiday weekend

★★
Verified Reviewer
March 24, 2022

Like most of these places they quote a price then it goes up by $40 once you pull into the bay. When I pulled up I asked the price. He gave me a price. I pulled in and boom. The price went up. I drove away.

★★★★★
Verified Reviewer
March 24, 2022

Im a project manager for a roofing company. And we have like a good 13 trucks that we use daily for our job duties. On one particular day I had to take 5 trucks to get the oil change on each one. Omg! Let me tell you the staff was great with me I had the best experience when it comes to getting your oil change. They had no problem with me coming back and forth to get oil changes on different vehicles. They understood my situation. And they are very professional when it comes to changing oil and making sure that all exterior lights of the car are working perfectly fine. Oh! And the timing on the oil change. ( SUPER FAST). Thats why I was able to do 5 different oil changes on 5 different vehicles. You guys rock!

★★★★★
March 24, 2022

I had my oil change here last fall in November and had such a great experience. I wish it hadn t take me this long to write this review before accidentally going to another company somewhere else to have my oil change. Mainly because I couldn t remember where I had gotten it done being a out of state college student who now lives in Thousand Oaks. It made me realize how much I appreciated the help this location had given me and walked me through everything without trying to over charge or belittle me. I felt extremely appreciate and was treated with great respect. And after my horrible experience at another brands company I called Valvoline and talked to Rissa who helped me. She was extremely caring and was kind through the whole process and answering my questions relating to my oil change experience and what I had done last November. The staff here are great and wanted to say thank you. Next time I need an oil change I ll definitely remember to always come to Valvoline.

★★★★★
Verified Reviewer
March 24, 2022

Excellent service!

★★★★
Verified Reviewer
March 24, 2022

They did as expected, they did not try to up sale me, I appreciate that. The down side? Oily fingers all over the hood.

★★★★★
Verified Reviewer
March 24, 2021

Very courteous and friendly fast service.

★★★★★
March 24, 2021

Evan the manager is very professional & helpful. I highly recommend this location.

★★★★★
March 24, 2021

Lauren helped me with an oil change and was very friendly and professional. I always have a good experience when I use this Vavoline location.

★★★★★
March 24, 2021

Valvoline is my new spot. The guys are awesome and Lauren is the true meaning of Girl Power

★★★★★
Verified Reviewer
March 24, 2021

This place is great. They rotated our tires and gave us an oil change within 20 minutes. The chick there is very cool, easy going and easy to talk with.

★★★★★
March 24, 2021

Stoped between appointments to grab an oil change before a long Road trip. Evan and his guys were great. Got the oil and air filters changed in 15 min, Done !!! Makes me wonder why the dealer needs my truck all day and apparently doesnt change my filters from the look of them .

★★★★★
Verified Reviewer
March 24, 2021

Very good service

★★★★★
March 24, 2021

Was there just about an hour ago. Best and quickest oil change experience I have ever had in 42 years of being a licensed CA driver and owning many cars and SUVs. I called ahead to check on the line. They told me a 25 - 30- minute wait at the time and the lady answering actually texted me a coupon good for 2 weeks that was better than anything I had found on the internet. I packed a late lunch while I waited and went in about an hour later hoping the crowds had dissipated some by then. When I pulled up I was the only car there. A young man flagged me in and I had three courteous, respectful and hard working young people servicing myself and my car immediately. All had masks and gloves on respectful of COVID-19 best practices. One took my info down and helped me through my selections while the other two worked on my vehicle. I needed new wiper blades which they switched out for me and showed me my air filter which was ready for replacing. I kidded with them that obviously this was the first time they had ever done this and they all laughed. 5 Quarts of new synthetic oil, new wiper blades, new air filter, checked my tires for air pressure, reset my dashboard and I was out of there in 15 minutes or less. I was a bit shocked. Never had a chance to even open the lunch I had packed. I thanked them & told them they all rocked and that was the best oil change experience I have ever had. Valvoline T.O. just won a repeat customer. Nice job ladies and gentleman. Well done.

Verified Reviewer
March 24, 2021

I used to come to this location for their great prices however today for my visit I came over at the price was too high we re just look just down the street they had a regular oil change for $29.99 But the employee wouldn t match the Jiffy Lube price so I left the location and I will never come back to this location anymore and they have lost my business forever. #MOODY360TV

★★★★★
Verified Reviewer
March 24, 2021

Always professional and service is quick!

★★★★★
March 24, 2021

Working with the Oil Technicians is always great! They are professional, polite and perfectly knowledgeable. I highly recommend This Valvoline Shop to all in need of a proper and quick oil change for their vehicle.

★★★★★
Verified Reviewer
March 24, 2021

Kind, honest, great job.

★★★★★
Verified Reviewer
March 24, 2021

Friendly and fast

★★★★★
Verified Reviewer
March 24, 2021

Awesome mgr and awesome crew

★★★★
Verified Reviewer
March 24, 2021

Fast and friendly.

★★★★★
Verified Reviewer
March 24, 2021

Lauren and Evan are super helpful and knowledgeable about the products and services they offer!! My girlfriend took her car in and we were out in 15 minutes with no problems. The whole shop is run very efficiently and im comfortable bringing my car there any time I need any fluid service done. 1000x faster than any dealership.

★★★★
March 24, 2021

I usually live this place but for my new car, an Alfa Romeo Stelvio, they did not have the oil my car requires and told me I needed to go to a dealer. Totally bummed

March 24, 2021

They used the wrong oil filter. Went to check my oil after 3k and it was bone dry. Added oil to see if it was a leak but got nothing. So I took it in to a different shop and was told the filter that was in was too small. Never had an issue with my oil before this shop. Won t be going back.

★★★★★
March 24, 2021

Fast and efficient. Having 100k miles and never changed out fluids on my vehicle went in for a complete flush and replacement. The Valvoline team swarmed my vehicle, worked in parallel, and completed the job in under 30 minutes.

★★★★★
Verified Reviewer
March 24, 2021

This place is awesome. Super fast. Almost always there is no wait. Super friendly staff.

★★★★★
Verified Reviewer
March 24, 2021

Super knowledgeable quick and professional!

★★★★★
March 24, 2021

Visiting family from out of town and getting some maintenance taken care of for a family member who s fallen on hard times. Lauren and the guys provided a phenomenal service and would highly recommend over any other oil change business.

★★★★★
March 24, 2021

On one of my worst days carwise these guys were more than nice, honest and quick. Thanks William and the gang.

★★★★★
March 24, 2021

Friendly techs, quality service and super quick! So convenient. These guys are on it!!

★★★★★
Verified Reviewer
March 24, 2021

Very good service. Friendly and honest.

★★★★★
Verified Reviewer
March 24, 2021

I came here this morning for a routine oil change. Ryan greeted us with a smile. He was informative and quick and efficient with my car. He seemed very trustworthy also. My car was done in 15 minutes. All the technicians seemed reliable and knowledgeable! Thank you all for a great experience. Keep up the good work!! HAPPY NEW YEAR!!

★★★★★
Verified Reviewer
March 24, 2021

Great price for full synthetic and very nice crew!

★★★★★
March 24, 2021

Outstanding service!! 10/10

★★★★★
Verified Reviewer
March 24, 2021

The STAFF is TOP NOTCH! They are extremely friendly and accommodating. I have a disability that prevents me from communicating with people wearing mask. They happily accommodated me. They took excellent care of my car!! They deserve a reward! Got the entire staff some nothing bundt cakes! Hope you enjoy. And looking forward to seeing you all again!!

★★★★★
Verified Reviewer
March 24, 2021

Fast and friendly, quality service!

★★★★★
Verified Reviewer
March 24, 2021

Ive been here for many years with my Ford Flex, and I think it has changed the company name from Valvoline to something else. My discussion with the staff last time was that all the same people still work there, and I can say the experience was just as great as it has always been. Drive your car into the bay, stay in your car and they do the work, then you drive out. Not much easier than that.

★★★★★
March 24, 2021

Very professional and c

★★★★★
Verified Reviewer
March 24, 2020

Quick service and never had to get out of my car. The experience was streamlined like a pitstop at a race. You drive in, give your info and they go to work while someone explains everything that is happening to your car. It was without a doubt the smoothest oil change Ive ever had.

★★★★★
Verified Reviewer
March 24, 2020

Easy peasy

★★★★★
Verified Reviewer
March 24, 2020

15 minute oil change. They will get you in snd out. Quick service so you can get on with your day

★★★★★
Verified Reviewer
March 24, 2020

Great fast place for an oil change

★★★★★
March 24, 2020

My cars electric, they wouldnt take m money

★★★★★
Verified Reviewer
March 24, 2020

Great place...

★★★★★
March 24, 2020

Quick and easy. Exactly what I was looking for.

★★★★★
Verified Reviewer
March 24, 2020

I was really short for time and at the same time I was looking for quality. I looked at all the places around and this came on top after looking at their reviews. Definitely will be back! Very nice people.

★★★★★
March 24, 2020

Great, clean place. Friendly staff. Great service. Came from Jiffy lube down the street because of a 5 minute wait in their office with no help. I really like this place. New to TO, and this is now my spot for an oil change

★★★★★
Verified Reviewer
March 24, 2020

Fast cheap. Never got out of car.

★★★★★
Verified Reviewer
March 24, 2020

Good service, complete oil change and maintenance with knowledgeable friendly staff.

★★★★★
Verified Reviewer
March 24, 2020

Great service and really fast! Coupons could have been more than only $7 as it was much more at Jiffy lube but the service was way better

★★★★★
March 24, 2020

The staff have great communication skills with each other and customers. 10/10 will go back!

★★★★★
Verified Reviewer
March 24, 2020

Great service. The guys here are really nice & dont mess around when giving you car an oil change. I think it took them 10 -15min to service my car. Best place to go if you dont have a lot of time

★★★★★
Verified Reviewer
March 24, 2020

Easy, friendly, quick, professional. Pretty crummy waiting room, sure. But thats not what I came for. Also, I like the chick (Lauren, I think I heard someone say), shes clearly all business, yet friendly and cool, laughs easy and nice. She showed me recommended services and intervals but was never even remotely pushy - THAT is much appreciated!

★★★★★
Verified Reviewer
March 24, 2020

Friendly staff

★★★★★
Verified Reviewer
March 24, 2020

The team was great and service was very fast and friendly