AutoZone Auto Parts in Thousand Oaks

1774 E Thousand Oaks Blvd, Thousand Oaks, CA 91362, United States

★★★★☆
(420 reviews)
Specialties: Auto parts store Car accessories store Car battery store Tool rental service

About

AutoZone E Thousand Oaks Blvd. in Thousand Oaks, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Thousand Oaks, CA or call us at (805) 379-1257.

Website
autozone.com
Address
1774 E Thousand Oaks Blvd, Thousand Oaks, CA 91362, United States
Plus Code
54GX+MM Thousand Oaks, California, USA
Time Zone
America/Los_Angeles

Business Hours

Monday
7:30 am–9 pm
Tuesday
7:30 am–9 pm
Wednesday
7:30 am–9 pm
Thursday
7:30 am–9 pm
Friday
7:30 am–9 pm
Saturday
7:30 am–9 pm
Sunday
8 am–9 pm

Services

Service options
Kerbside pickup Delivery In-store pick-up In-store shopping Same-day delivery
Accessibility
Wheelchair-accessible car park
Planning
Quick visit
Recycling
Batteries
Payments
Debit cards NFC mobile payments Credit cards

Reviews

4.4
★★★★☆
420 reviews

Most Mentioned

battery (33) windshield wipers (24) knowledge (12) employee (9) warranty (9) store manager (8) oil (8) parking (8) name (6) matter (5)
5 stars
299
4 stars
64
3 stars
25
2 stars
6
1 stars
26
★★★★★
March 14, 2025

One of the gentleman there was so incredibly helpful. I had been having trouble getting my car diagnosed and fixed with a mechanic. He got the diagnosis, clearly explained it to me and told me what to do. I can’t tell you how much that helped me.

★★★★★
March 10, 2025

Jacob and Jose helped me out with a car battery exchange, and were super nice and kind. The process was super fast, and I really appreciate the initiative to get the job done. The customer service was five stars and I will definitely be returning back.

Review photo
★★★★★
February 23, 2025

Just stoped by to grab oil for my truck. I have no idea what I’m doing, and Jose was suuuuper helpful and led me through what my truck needed! Thanks so much Jose!!!!!! Very happy customer!

January 26, 2025

Bought wiper blades from store, duralast brand. One did not work properly. Tried to return within 1 1/2 weeks with about 5 minutes of use on it. I had no receipt. They told me they couldn't find a receipt with my phone number because it does not have a warranty. They would not take it back. He even inspected it to see it was new. Very poor customer service from the man(I assume manager). Would never even look at me only computer screen. Told me nothing he could do. No sorry, nothing, just kept looking at screen.

★★★★★
January 15, 2025

The staff is very detailed and thorough ! Esp for someone who knows nothing about cars! Wesley was very helpful and the other gentleman was helping someone else and he also was super helpful

★★★★★
December 29, 2024

Very helpful staff. I've been there 5 times and each time I just walked up to the help desk and there's always someone to help me find the right parts within minutes.

★★★★★
November 6, 2024

For years I would drive to neighboring towns to buy parts and supplies a AutoZone. Happy to have a store in recent year in Downtown Thousand Oaks. They have always met or exceeded my expectations and they did now again, with "Miles" handling my exchange/return under warranty provisions. He saved my lots of time and trouble, take from me working in automotive service most of my life, these are good people.

★★★★★
October 25, 2024

Wow, customer service lives on! I came into Autozone in Thoussnd Oaks with less than a smidge of hope in customer care. Having had a poor experience at nearby dealership but in most other businesses in general. I came in search for a car battery. The manager of this store, Mr. Eddson Cajbon not only began our interaction with a cheerful attitude and genuine care to a address my needs but I felt a fatherly guidance in terms of my cars needs. Before installing the battery, he asked me some questions for clarity regarding my battery then he came out to my car and tested my battery. He also looked around for other possible car flags quick and knowledgable. To my surprise, my battery did not need replacing as the dealership convinced me of. My battery was healthy and continues to thrive. In a world of selfish business tactics to drain the customer and increase sales, I am relieved to see that in this Autozone in Thousand Oaks customer care lives on! I have found my Auto needs store. From the tiniest air freshner to future engine parts, you have earned my trust so you have my business. Thank you! -Estela

★★★
Verified Reviewer
March 17, 2025

Told to self checkout!

★★★★★
February 24, 2025

Thanknyou for the help eddson

★★★★★
Verified Reviewer
February 24, 2025

Update: Justice helped me install a new battery. These guys are more trustworthy or competent than the mechanics I ve been to. I try to support local business but these corporate guys are clean business. Myles helped me find the right bulbs and helped install. The dealership would have charged me 80+. I drive a 2017 ford fiesta

★★★★★
Verified Reviewer
January 24, 2025

Great store and knowledgeable staff.

★★★★★
Verified Reviewer
December 24, 2024

I needed to buy locking lug nuts and the dealership wanted to charge me $70 so I came to AutoZone and the total was $16 for the same item.

★★★★★
December 24, 2024

I went to this autozone 30 minutes before close, but Jorge still came out and helped with the battery. He was super kind and helpful.

★★★★★
December 24, 2024

Very good service

★★★★★
December 24, 2024

Jose was not only helpful with replacing my car battery but also going the extra distance to figure out the root issue which was a bad alternator. Very thankful especially since it was late in the day.

★★★★★
Verified Reviewer
October 24, 2024

Went in to obtain one wiper blade that I had pd for had to wait until main Manager got to store he was very nice and resolved the problem with ease . thank you very much

★★★
Verified Reviewer
October 24, 2024

4 people working there, and none to run a cash register.

★★★★★
October 24, 2024

My experience in Autozone Auto Parts in Thousand Oaks, CA was truly excellent! I went in there to buy a Tire Inflator, but as I am 86 years old, (I have lived for 52 years in the USA). I had no idea how to use the Tire Inflator. So I asked Edson, the Store Manager if he could help. Edson is truly the finest Store Manager in any store anywhere in the USA!! Not only did he come outside to my Car, but he tested my tires--from suggesting that I start the car so as not to drain the battery, to inserting the plug into the cigarette lighter opening, to setting the desired pressure on the Inflator, and then reaching the desired pressure on the tire, when the Inflator shut itself off. How many Store Managers would show so much concern for the customer? He is truly the best. I wish him well. Bezaleel Benjamin, Ph.D(Lond), Retired Professor of Architecture, University of Kansas, Lawrence, KS, USA.

★★★★
Verified Reviewer
October 24, 2024

Good service and friendliness from the seller Frank Pao is very kind and helps with what you are looking for the only bad thing is the manager who tells the workers that they dont have to help the customer sometimes with changing something that they always announce on TV

★★★★★
September 24, 2024

Jonas K was so very helpful. I had to get a new set of windshield wipers. I had no luck or help at other shops. Jonas was instantly on his phone doing research and got the right wipers right away. He had only been on the job 3 weeks, but his customer service was through the roof.

★★★★★
Verified Reviewer
September 24, 2024

Always super helpful and a very clean store. I had a small crack in my windshield and they not only showed me how to fix it with resin, but what to do if it gets worse. Everyone there was pretty chill too.

★★★★★
July 24, 2024

Customer service was excellent. They helped me immediately and found my part.

★★★★★
July 24, 2024

Super helpful staff, Steve is great and explained everything thoroughly. He helped us with our battery and the whole experience was very quick! Thanks so much

★★★★★
June 24, 2024

Came in around 8:30 almost closing with a dead battery. Had to get it replaced and a guy named Gabe sanders help me out. He was. A very helpful, cool guy; his work was much appreciated.

★★★★★
June 24, 2024

The manager Brad G stopped in the middle of his break to not only help me find windshield wipers but he installed them for me as well! That s the kind of customer service that makes me feel valued as a customer. Definitely made a lifetime Autozone customer out of me today! Thank you again Brad!

June 24, 2024

Wes is extremely unprofessional and acted like a man child and didn t even do a single thing to help and just looked at us as if we were stupid and I asked to call over the manager and he said i don t know can i literally no professionalism at all

★★★★★
Verified Reviewer
June 24, 2024

Best service ever from Gabe

★★★★★
April 24, 2024

Great experience at this Autozone last evening! Both counter employees and Manager Brad Gibson, really went out of their way to help us! So nice to receive rare, top notch customer service!

★★★★★
Verified Reviewer
March 24, 2024

I mean... they have parts... for autos... Prices are reasonable as far as I can tell. Staff has always been quick to offer assistance and happy to help. I go there for everything. Also, online ordering was great. I bought a bunch of stuff, had it shipped for free, ended up using none of it, and returned it to this store for a full refund!

★★★★★
March 24, 2024

had been given the wrong wiper blade i had gone in less than 24 hours and brad not only exchanged it for me but installed it free of charge. absolutely love the experienced employees and their ability to be accountable

★★★★★
March 24, 2024

All the items I needed were in stock and the staff was knowledgeable and helpful

★★
Verified Reviewer
March 24, 2024

If they could open on time that would be great !!!

★★★★★
Verified Reviewer
March 24, 2024

The guys here at this location were very friendly and helpful!

★★★★★
Verified Reviewer
March 24, 2024

Brad and Christian helped my friend and I get a diagnosis on her check engine light.

★★★★★
Verified Reviewer
March 24, 2024

Love it

★★★
Verified Reviewer
March 24, 2024

For this and that Ill go to AutoZone there okay anybody whos looking for a battery for the vehicle please pay attention here I have something thats phenomenal Pick Your Part auto dismantling yards Sun Valley Monrovia Wilmington Anaheim Stanton Riverside Fontana Bakersfield theyre everywhere they have a sale right now well its its a special I guess lifetime warranty battery they have so many different batteries of every model car you could imagine in their Good batteries theyre used but theyre 72 dollars out the door and they have a lifetime warranty as long as you keep the receipt if the battery goes bad you take it in and theyll hand you another you pick them off the rack which battery you want and if you know how to check the date codes look for the newest batteries possible because Automotive lead acid batteries have about a 3-year lifetime after 3 years its a matter of time till they fail but like I said save the receipt and for the life of your car of life that youre alive you can get a replacement battery its interchangeable you can change the battery between cars seriously its the best thing going

★★★★★
Verified Reviewer
March 24, 2024

Helped me find bulb that matched

★★★
Verified Reviewer
March 24, 2024

It was the only one available in the area.

★★★★★
March 24, 2024

Jacob was extremely helpful today! He went over and beyond to get me the products I needed to cover a scratch on my car. I am extremely satisfied will definitely be coming back for all my car needs!

★★★★★
March 24, 2024

Necessary

★★★★★
Verified Reviewer
March 24, 2024

From being very helpful in the store to actually replacing my trucks batteries (it has 2), theyve always gone that extra mile. Ive sent my sons in to get their batteries tested as well as the guys that drive my trucks around, and have been pleased with their service again and again.

★★★★★
Verified Reviewer
March 24, 2024

This place always has what I need and the people that work here are very helpful

★★
Verified Reviewer
March 24, 2024

Terrible service, they should have more bilingual employees. When I went, the supposed manager Hadley was there and she treated me reluctantly because she was the only one who spoke Spanish. They have an attitude as if they were going to ask for things for free and thats not the case.

★★★★★
Verified Reviewer
March 24, 2024

Brad and AJ are solid at this location. Both understand customer service and Brad the Store manager knows exactly how to delegate and navigate personality s and give a good experience If you are in Westlake you are in good hands

★★★★★
Verified Reviewer
March 24, 2024

Very good location of AutoZone. The staff is very helpful, knowledgeable and happy to help. I go there for years, theyre always 10+

★★★★★
March 24, 2024

Great and prompt service Store Manager Brad was friendly and incredibly helpful

★★★★★
March 24, 2024

The staff is exceptionally friendly and knowledgable. With their help, an expensive trip to the mechanic became a simple, quick, and cheap repair right in their parking lot. I highly recommend.

★★★★★
March 24, 2024

I came to AutoZone today. I normally go to the other one. Pep Boys and I came here today because it was closer and I m so excited that I did because they have all sorts of products that I like the selection is bar none amazing

★★★★★
Verified Reviewer
March 24, 2024

I had a dead battery. I thought I had to buy a new one, but Super-Model charged it up for FREE! I always go to AutoZone for my auto parts. Need roofing? Avoid DNA ROOFING !

★★★★★
Verified Reviewer
March 24, 2024

People were so helpfull when i came in . I only shop here . No other auto place has people as good as they do working for them.

★★★★★
March 24, 2024

Super fast and helpful place to go. Will help you with anything you need no matter how busy. Brad and all employees are great and quick to talk to. Highly recommended.

★★★★★
March 24, 2024

Came in needing to get windshield wipers changed, was helped by Wes. Very efficient and professional service. Not a local but I wish my local shops had people like Wes!

★★★★★
March 24, 2024

Carter helped us with a windshield installation. He went above and beyond and made sure the wiper was installed properly. Really appreciated his help!

★★★★★
Verified Reviewer
March 24, 2024

Conveniently located with good parking. My favorite auto parts store in town because the staff are friendly, knowledgeable, and dont make me feel dumb when I go in there. Im not a big car person but I try to at least keep my oil topped and replace windshield wipers.

★★★★★
Verified Reviewer
March 24, 2024

Wesley gave me exceptional advice. Opened door for me. Incredible service. All share employee

★★★★★
March 24, 2024

I just wanted to say what awesome service Justice provided. I purchased replacement windshield wipers. The sales person (sorry i did not get his name-he was very nice and helpful as well) apologized that I would have to wait until the other staff member came back from lunch as he was alone. Justice must have been leaving after finishing his shift I am not sure - but he over heard and offered to install them for me so I didnt have to wait. The topper is that it was raining. The wipers were a bit stuck and I apologized that I asked him to do this in the rain and he said no worries its my job. Thank you so much Justice for your great customer service.

★★★★★
March 24, 2024

I had such a great experience at auto-zone today! The staff was super friendly and answered any questions I had! Brad went out of his way to help me with my car and gave great advice for my car repairs! Thankful for their help!

★★★★★
Verified Reviewer
March 24, 2023

Opens early

★★★★★
March 24, 2023

This location has wonderful employees who are always ready to help out. I have had Mike help me out the last few times I have taken my car in to get replacements for battery and lights. He jumped to it and went above and beyond. If you need anything I highly recommend this location!

★★★★★
March 24, 2023

Ronnie is a superstar!! Thank you for your help with my windshield wipers! Youre awesome!

★★★★★
Verified Reviewer
March 24, 2023

Jessie was very professional and helpful. He took his time to make sure I was buying the correct brakes for my vehicle.

★★★★★
March 24, 2023

These people are very informative and patient.

★★
March 24, 2023

Horrible customer service. Staff has no knowledge. Dont rely on what they tell you. Google it and make sure everything they sell you is correct

★★★★★
March 24, 2023

Friendly customer service

★★★★★
Verified Reviewer
March 24, 2023

Shout out to this amazing team!!! Keep doing what you do guys much love from Simi!!!!

March 24, 2023

Anything but helpful.

★★★★★
March 24, 2023

Personal service at its best

Verified Reviewer
March 24, 2023

Terrible service like always I tried to open an comercial account 2 times and the managers are so irresponsible they never summit my applications and they never call me to tell me what happened this is ridiculous the kind of service this people provide plus ( this store never put a sign out side to let customers know they are full on recicle oil (like all others stores ) that s the kind of responsibility everyone in this store do (nothing))

★★★★★
March 24, 2023

The clerk was very helpful, he went above and beyond helping me with putting on my new windshield wipers and even took the time to check to see why my back windshield wiper wasnt dispensing fluid.

★★★★★
Verified Reviewer
March 24, 2023

This auto parts store, on Los Angeles St, has easy access, plenty of parking. I found the staff quite helpful. The store had the item I was looking for and the price was reasonable. Ill visit again...

★★★★★
March 24, 2023

Amazing location! Super helpful and friendly staff. Needed new wipers, they had them in stock and they installed them for us. Will definitely come back to this location for future purchases.

★★★★★
March 24, 2023

Very helpful friendly and fair prices

★★★★★
Verified Reviewer
March 24, 2023

Service was exceptional and the clerk was able to get me exactly what I needed right away.

March 24, 2023

Comercial service is terrible and worst when the Manger is in store for real I dont know how this guy is manager in this store hes terrible hes so irresponsible. He doesnt even know how to open an comercial account I had to go to another city to open an comercial account because I got tired of be filling applications and giving to the terrible Manger he never try to open my account the store will be much better with out this guy thats 100% sure

★★★★★
Verified Reviewer
March 24, 2023

Great, knowledgeable staff.

★★★★★
March 24, 2022

It was excellent. The employee does know how to assist the customer.

★★★★★
Verified Reviewer
March 24, 2022

Omg got the best service at this location, not very common for these sort of businesses, but richard and kieth, kyle? Sorry cant remeber his name were so helpful, they got me a 20$ credit for my next fisit thanks to my rewards. Thank u guys!

★★★★★
Verified Reviewer
March 24, 2022

Fast and friendly service.

★★★★★
Verified Reviewer
March 24, 2022

Great service.

★★★★★
March 24, 2022

Westley provided friendly and efficient service. Job well done!!

★★★★
Verified Reviewer
March 24, 2022

Very friendly service

★★★★★
March 24, 2022

Found exactly what I was looking for with the help from store associate. He w as s very helpful n courtesy. Will definitely return if needed.

★★★★★
Verified Reviewer
March 24, 2022

Ronny was amazing he got our battery hooked up quick and efficient. Also friendly service. If we break down in the area again we will be back.

★★★★
Verified Reviewer
March 24, 2022

Helpful

★★★★
Verified Reviewer
March 24, 2022

Great selection of products and always helpful staff.

★★★★★
Verified Reviewer
March 24, 2022

The manager, Dominic. He was AMAZING. I am serious, nicest, most helpful guy I have EVER dealt with in customer service. He went above and beyond to help me and all the while, with a smile and positive attitude. I am officially a life time customer of Autozone and no place else - all because of him. Sorry if I spelled his name wrong.

★★★★★
March 24, 2022

Employee named Martin was knowlegeable, courteous, and very helpful.

Verified Reviewer
March 24, 2022

This guy is always on the phone texting or playing and he is really rude and slow to give you the parts I never going back bad customer service

★★★★★
March 24, 2022

Went in this morning to get a battery check on the 2013 Prius...hey, I like good gas mileage! I was third in line for help. The customer at the counter needed help and had questions...I am retired and in no hurry, so, no big deal. The second in line seemed a little edgy, but maybe he wasnt retired and in no hurry! My turn, I was helped with good energy and attitude. We got the battery tested, needed replacing, and quickly, he pulled the battery from the shelf...not, he told me where to find it, he went and got it! I was/am capable, but he wanted to provide good service. He answered a few questions for me on some other parts I wanted to get...but apparently the person behind me now was definitely not retired and he WAS seemingly in a hurry...however, not in a disrespectful/selfish way, I asked my two questions. The total time at the register was less than three minutes. The young man was VERY helpful...even if it was lunch time for him, yet he took care of me with great calm and care. I truly appreciate places like this. I realize not everyone leaves good feedback, but man we are quick to leave negative...this time, on my visit, under these conditions, everything went perfectly well.

★★★★★
Verified Reviewer
March 24, 2022

Friendly people here. Appreciate the service.

★★★
Verified Reviewer
March 24, 2022

Always helpful!

★★★★★
Verified Reviewer
March 24, 2022

Good selection and good Customer service.

★★★★★
Verified Reviewer
March 24, 2022

You have broken car, they have stuff for you to fix it. If youre into that kind of thing. Oh you are? Youre a dirty birdie. Oooo dirty indeed. Now go fix something.

★★★★★
March 24, 2022

Great customer service! Employees always satisfy my needs. Would definitely recommend!

Verified Reviewer
March 24, 2022

I came here on Sep 10th, bought a pair of brake pads. But the sales person gave me a wrong pair and afterwords I tried to replace mine but they didn t fit. Too busy to change or anything. So I just let it alone. Two days ago I had an accident when I couldn t stop the car because the pads wore off.

★★★★★
Verified Reviewer
March 24, 2022

Just wanted to give a quick shoutout to the workers at this store. I came in on Thursday on my LA to Santa Barbara drive after my windshield wipers disintegrated in the rain. I was shown the correct wiper blades, paid and was on my way out the store in seconds. Also, without provocation they offered to install them in the rain. A detour that I thought would take at the least 30 minutes took like 7? Super freaking awesome thanks so much guys.

★★★★
March 24, 2022

The customer reps are friendly and helpful.

★★★★★
Verified Reviewer
March 24, 2022

I have only one thing I dont like about Autozone... why no trash cans... it only makes sense to have them outside for us... otherwise youll have a parking lot of trash...

★★★★★
March 24, 2022

Came in as I was having battery trouble. Ethan was just the help I needed. He checked everything thouroughly to make sure that the right problem was being solved. He explained all the options and was quick in installing the new battery. Was in and out in less than 20 minutes while never feeling rushed. Ethan was awesome and made the process super easy! Car has been running perfect since! Glad I went here to get it fixed.

★★★★★
Verified Reviewer
March 24, 2022

Great Employees Very Knowledgeable And Helpful

★★★★★
March 24, 2021

Mario was great! Excellent customer service, he helped me to the very end. I came in with a list of things my uncle told me I needed to fix my old Camry. Ended up coming out a lot cheaper than I thought. Very knowledgeable!!!!!! He knows what s up. Highly recommend him.

★★★★★
March 24, 2021

Barry and Mario helped me so much!! Such great customer service and Barry really went above and beyond to help me get my car going. Thank you!!!!

★★★★★
March 24, 2021

Great and friendly service. I was greeted warmly by Trevor and he and Mario went above and beyond to help with my battery terminal issue. Prices for the parts needed were very good. The personal service and help given to me will keep me using this business for my auto needs. Much appreciated, Thanks!

★★★★★
March 24, 2021

Dominic was incredibly helpful in finding replacement parts for my YJ, and hes quite knowledgeable about CJs and TJs as well. Great service!

★★★★★
March 24, 2021

Excellent customer service, Dominic helped me with my new Battery and explained me the warranty service. He even carried my new heavy battery to my car. Thank you Dominic!

★★★★★
March 24, 2021

Best auto parts store in town.

★★★★★
March 24, 2021

A recent trip to Auto Zone Thousand Oaks was worth noting. The battery for my car was possible bad. 1. they tested it for me and advised it was bad. 2. they located another one and exchanged it under warranty. 3. the store manager was both knowledgeable and really wanted to help. Thank You-Auto Zone!

★★★★★
March 24, 2021

I brought my Lexus in for a battery check. Dominic H. helped me us. Great guy. Awesome customer service. He took time explaining each step he was doing. My 4 year old battery needed to be replaced and he did that too for free. He was quick and careful and knows what he s doing. He did such a great job we tried to give him a tip but he said they re not allowed to accept tips. I promised i will just write a review of my experience. Thanks Dominic. Keep up the great customer service. Definitely coming back here again.

★★★★★
March 24, 2021

Mario hooked it up for me!! I always stop into this autozone because they re super close and convenient. With Mario as the store manager they also stay knowledgeable and caring. Coming from a guy who doesn t know a lot about cars. Car troubles are a nightmare, but Mario makes sure you don t overpay and get everything taken care of to the best of his ability. 10/5 stars.

★★★★★
March 24, 2021

First of all let me say the crew at this Thousand Oaks location is awesome, from the warm welcome to the all out effort to assist my needs and Mario their manager handled my problems with a sense of urgency and went beyond the scope of my already high expectations to solve my issues. Well done!

★★★★★
March 24, 2021

Parker is the sweetest , Store manager is cool as well very helpful and nice

★★★★★
March 24, 2021

my experience with auto zone was great today. they helped me install my battery and also helped me with my windshield wipers. great help from all the staff super friendly and efficient. definitely going to recommend to friends and family it was my best experience yet!

★★★★★
Verified Reviewer
March 24, 2021

Excellent service! I forgot to bring a mask and they gave me one,thank you! I got 5 quarts of full synthetic oil an oil filter and an air filter for 32 bucks.

★★★★★
March 24, 2021

Mario is a top tier Autozone professional.

★★★★★
Verified Reviewer
March 24, 2021

Friendly, helpful and knowledgeable staff.

★★★★★
Verified Reviewer
March 24, 2021

This is one of the most helpful stores I have ever been to. I walked in and was helped almost immediately - the employee greeted me right away and let me know they would be with me in just a few minutes. I had an error code on my car, and luckily after running the check the code was just a simple emissions issue - because the gas cap was lose. The employee then came out to take a look and we realize the cap is not clicking into place properly so he helped me locate the proper cap and unfortunately they did not have it in stock. However he did look up other auto zones and we found one not too far away! I would definitely come back here for any car issues!

★★★★★
March 24, 2021

What a lucky manager/store to have Dominic working behind your counter. He is very polite, friendly, knows exactly what he is doing, and such a pleasant manner he has along with his energy and willing to help you install bulbs, wipers etc on your automobile while you wait. . .very fast. I will recommend this store to all my friends and family. Thank you. Jan Kiblinger

★★★★★
Verified Reviewer
March 24, 2021

Had everything thing I needed without any hassles

★★★★★
March 24, 2021

My brother and I went in to get a battery tested to see if it was bad. We were assisted by Dominic Houston, a very knowledgeable and talented employee. He tested the battery and found it to be bad and recommended a brand that he felt had the best value and warranty for its price. I agreed with his opinion and he even made a great suggestion to purchase protective equipment for it at an extremely low price. Something I didnt know existed but for 4 bucks how can I say no to something that will help me later. Dominic was not only extremely kind and friendly, but made me feel really good about my decision to walk into that store, having no knowledge of vehicles other than basic things and how to drive them. I left feeling like I was genuinely looked after and not taken advantage of at all, a way Ive felt when leaving a few other auto parts stores. I made a purchase of a new vehicle that will need some parts and because of Dominic I know exactly WHERE and WHO Ill be getting these parts from. Could not have had a better employee help me.

★★★★★
March 24, 2021

Today, I had to replace my car battery. It was the easiest experience Ive ever had, totally because of the young man waiting on me. Dominic Houston was very quick, knowledgeable and friendly. I would definitely recommend him to all my friends. James W. Baker Westlake Village, CA

March 24, 2021

Horrible store every time I call no one seems to help and they ask me to slow down. What kind of thing is tha . I need parts and I need someone that knows their knowledge. And the managers there because everyone is manager apparently like everyone and alot of them are kids that do not know anything but its ok this is why Ill never go in there again

★★★★★
March 24, 2021

Excellent service, he helped me with everything, he gave me prices and helped me change it and it was perfect!! Uzziel V great employee!!! Thanks for your help

★★★★★
March 24, 2021

Battery died on Labor Day - went to Auto Zone and thanks to Trevor the manager and assistant Ethan got a new battery installed at great price in only 20 minutes- great relief!

★★★★★
Verified Reviewer
March 24, 2021

Good service, friendly knowledgeable staff, easy parking

★★★★★
March 24, 2021

I am a workaholic physician and do not enjoy car maintenance projects, no matter how trivial! I am very grateful to AutoZone Thousand Oaks for recently helping me. The manager himself replaced a deteriorated window wiper blade on my F-150 truck. I know this was a simple task, but I would have struggled with it and possibly broken something if I had attempted. A simple task but one greatly appreciated by me! That kind of personal service is lacking in most businesses today. Thank You so very much AutoZone Thousand Oaks, California

★★★★★
March 24, 2021

I would love to share the excellent customer service I received at that Dominic and Barry provided. This has been my first time here since the pandemic and they had everything safe for the customers. Dominic assisted me with the battery for a car I just bought. He took his time to explain the batteries they offered, the warranty that was included, and assisted with the installation. Dominic was very friendly, as he walked me through the process of his install. What was even more nice he ask if I had any other questions or concerns. I was just thankful for his help on this cold night. The workers here at this Auto Zone is the reason why I come here. No matter who you talk to they are always friendly and helpful with a smile on their face and willing to help any way they can.

★★★★★
Verified Reviewer
March 24, 2021

Safe measures for covid. Great store.

★★★★★
March 24, 2021

Mario and Blas took the extra time to help me install a new battery and didnt charge me when unexpected extra service and labor was needed. Thank you both! Really meant a lot in these hard times.

★★★★★
March 24, 2021

Adam and Mario ROCK !! They totally took care of me, they know their cars and parts. So happy I m back on the road thanks to them !

★★★★★
Verified Reviewer
March 24, 2021

Great help today with my 2016 Camaro and the battery located in the trunk! Very helpful in replacing it.

★★★★★
Verified Reviewer
March 24, 2021

Excellent, helpful, energetic, enthusiastic, knowledgeable employee(slim, curly hair) I was completely blown away. Oh and my serpentine belt for my AMG E55 was in stock and fit perfectly.

★★★★★
March 24, 2021

Excellent friendly service

★★★★★
March 24, 2021

My son was in there today replacing a car battery that was defective. The first gentleman was not willing to assist him because of business policy prevented him from doing so since it was under warranty so he send him on his way only providing two wrenches. That s when Dominic stepped in and offered to give him some pointers and actually helped him take off the whole battery and replace it with a new one. Being a loyal autozone customer this is the type of professionalism I was expecting from auto zone. And I want to publicly thank Dominic for his great help! As a mother we always want our kids to be safe when we are not around and this gentlemen was an absolute angel! Thank you!!!

★★★★★
Verified Reviewer
March 24, 2021

Ethan is amazing!! He suggested an appropriate wiper blades and was nice enough to install them. Super appreciated his work!!

★★★★★
March 24, 2021

Had trouble with my wipers in a bad rain storm. Ethan and store manager Mario were a great help, got my wipers fixed so could continue my remaining 200 mile journey. If i lived in the area would definitely give my business to them. Guys thanks again for your help, couldnt have gotten home without you guys.

★★★★★
March 24, 2021

Best Experience I have ever had in an Autozone hands down! Mario (manager) & Ethan were prompt, professional, & knowledgeable. Having over 20+ years in the industry & as a shop owner, this Autozone was a breath of fresh air to do business with unlike many others. A+

★★★★★
Verified Reviewer
March 24, 2021

Great selection

March 24, 2021

Go here to get the part they said they had and then don t have. Huge waste of my time and gas money. They sent me to Newbury and they didn t have the part. Extremely frustrating and annoying. And the worst part is that they have done is multiple time to me. People are nice they just need to communicate more and get people what they asked for.

March 24, 2021

Trying to buy something and get out of there nearly impossible. Go only if you have hour or so to waste. They had one person doing checkout and parts lookup. Waited in line 20 mins still had 3 ppl in front of me. Waived the white flag and left.

★★★★★
Verified Reviewer
March 24, 2021

Found what I needed quickly

★★★★★
March 24, 2021

The staff there are awesome! Helpful, kind and patient (with all my auto questions!) And very knowledgeable...

★★★
Verified Reviewer
March 24, 2021

Was a little upset as they were closed for cleaning when I arrived.

★★★★★
March 24, 2021

Good customer service and very professional i truly recommend this store in thousands oaks

★★★
Verified Reviewer
March 24, 2021

I wasnt in the zone when a customer cut in front of me in line & the manager lets him do it!

★★★
Verified Reviewer
March 24, 2021

Didnt have what they said they did online. People were helpful overall.

Verified Reviewer
March 24, 2021

As a girl, I felt judged coming in and knowing what I needed when I asked where to find a certain product. That employee had me go to check what product my car needed with another employee but I had to wait 15 minutes just for the guy to try to upsell me on something I didnt need. In the end, I bought the thing I thought I needed in the first place and it worked like a charm.

★★★★★
Verified Reviewer
March 24, 2021

Real real nice people. They took a long time to help me with a part I needed. I have a 1980 Datsun 280zx and the parts are not easy to find. I cant remember the gentlemans name but wow.. HE TOOK HIS TIME thank u thank u thank u. I was there on the 18th at about 2 PM.

★★★★
March 24, 2021

Fine fair stocked and friendly.

★★★★★
Verified Reviewer
March 24, 2020

They helped me with everything and with great kindness.

★★★★★
March 24, 2020

Adam S. was an excellent help with my car, amazing customer service. I recommend auto zone to anyone with help with their car.

★★★★
March 24, 2020

Today, I went to find a licence plate cover. They helped me immediately find the perfect.one. Then they helped me install it professionally. They, well Adam found that it needed longer screws to work and then sent his co worked, whose name I forget to get longer screws. I had a great experience there today.

★★★★★
March 24, 2020

Mario worked awesomely with me to get a new car battery! In the drizzling rain almost at closing he showed nothing but kindness and compassion with a store full of customers waiting in line as well. I m so grateful to have peace of mind and glad to have chosen an AutoZone with friendly staff.

★★★★★
March 24, 2020

Best customer service by far

★★★★★
March 24, 2020

Adam, Mario and Veronica are my Manny Moe and Jack when it comes to making my Drive so Good

★★★★★
March 24, 2020

The employees are helpful. Pricing is equal to competition. Easy to access parking lot.

★★★★★
Verified Reviewer
March 24, 2020

Friendly faces. They can help with anything you need.

★★★★★
Verified Reviewer
March 24, 2020

Great customer service..... very helpful

★★★★★
March 24, 2020

I had a dead battery and autozone (Juan) replaced it immediately!!!! Excellent service and and super friendly staff.

★★★★★
March 24, 2020

Awesome sauce!

★★★★★
March 24, 2020

Pain free and easy.

★★★★★
Verified Reviewer
March 24, 2020

I went to this location to purchase a rear direction indicator light bulb for my Ford Fiesta. Dominic who helped me was great. He quickly looked for the part on the computer, explained the different options and replaced the light bulb. I was unaware they offered a free install service. Outstanding service. Thank you Dominic!

★★★★★
March 24, 2020

Mario was great! We went in for windshield wipers and couldn t get ours off. The first thing he did was come out to the car get our wipers off for us then sold us what we needed - without the big upsell installed them our our car, and we were in and out within five minutes. Doesn t get better than that!

★★★★★
March 24, 2020

Mario M. was great! I had an issue with my battery and he did the tests and then went above and beyond to make sure I was taken care of. So professional, fast and happy to help! I drive past several auto parts/service places in order to come to this store. I definitely left with peace of mind.

★★★★★
Verified Reviewer
March 24, 2020

Came in for a battery for my Honda, Veronica and Mario got me a good price, free installation, and out the door in 15 minutes. Whoever said good service is hard to find hasnt met Mario and Veronica. Thank you!

★★★★★
March 24, 2020

Dominic and Mario were both 5 star helpful, and made my installation of an air filter by myself possible. I saved massive amounts of money with their help and would definitely recommend AutoZone T.O. over any other auto parts store in town.

★★★★★
March 24, 2020

Uzziel was extremely Helpful! Thank you Autozone

★★★★★
Verified Reviewer
March 24, 2020

Uzziel v. Went above and beyond for me. His professional knowledge helped me get what my car needed thank you.

★★★★★
March 24, 2020

I went in to get new windshield wipers and Dominic was so nice and helpful! He was very knowledgeable and taught me how to put them on!! Amazing service!!!

★★★★★
March 24, 2020

Mario was very helpful in helping me find what I needed an DOMINIC, was amazing with replacing the products I purchased. He was friendly and very enjoyable to converse with. He will definitely be soneone Ill look for on my trips there

★★★★★
March 24, 2020

Mario helped me find exactly what I was looking for and was a very friendly guy. Definitely made my entire shopping experience better.

★★★★★
March 24, 2020

Mario went the extra mile to assist me in getting a replacement battery for my Mazda 6. This is the second battery I have gotten here. Very pleased with the highest level of service and quality of products. Been going here since 2012.

★★★★
March 24, 2020

Dominick went above and beyond.

★★★★★
March 24, 2020

I came to get a battery not knowing how labor intensive it would be, until Mario walked me through what it would take to install the battery. They happily and professionally took out and installed a new battery. I will absolutely be coming here for any auto needs.

★★★★★
Verified Reviewer
March 24, 2020

It was really quick and easy to get what we needed. The staff was friendly. Plus the guy with the cool, big hair took the time to give us some really good tips even though he was off the clock.

★★★★★
Verified Reviewer
March 24, 2020

Super friendly staff