Tom's Auto Repair in Sunnyvale
1004 W El Camino Real suite B, Sunnyvale, CA 94087, United States
About
Tom's Auto Repair in Sunnyvale stands out as a highly trusted auto repair shop, earning an impressive 4.4-star rating from 57 satisfied customers. Located at 1004 W El Camino Real, this professional establishment offers comprehensive automotive services with a focus on quality and efficiency.
What sets Tom's apart is their exceptional commitment to quick, professional service and fair pricing. They specialize in various repairs, from simple oil changes to complex mechanical work, with many customers highlighting significant cost savings compared to dealership prices. The shop is fully equipped with modern amenities and accepts multiple payment methods, including credit cards and mobile payments.
Accessibility is a priority at Tom's, featuring wheelchair-accessible parking and entrance. While appointments are recommended, the shop has demonstrated flexibility in accommodating urgent walk-in repairs, often completing minor fixes within 20 minutes.
Recent customer experiences showcase Tom's expertise and value: from quick skid plate repairs for just $25 to major savings on drive axle replacements, where customers saved thousands compared to dealership quotes. The shop's reputation for honest assessments and fair pricing makes it a go-to destination for both simple maintenance and complex repairs.
Operating hours are from 8:00 AM, making it convenient for both early morning drop-offs and after-work appointments. Whether you need a routine oil change or major mechanical work, Tom's Auto Repair delivers reliable service with transparent pricing and professional expertise.
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Have been going to toms for a few years now. He had a great set up when it was just him.... don't understand what happen..This last time I needed front brake pads replaced... I even bought them and came with them. It took no more then 20mins. So as a business sure get me for an hour of work that's OK with me. But when I went to pay the bill was 230....Remember I have done business there for years and I've always let things go like when they brake calibers multiple times or when they crack brake lines.... but now it's to much Tom is a great guy but the way things are done I don't agree with for a quick swap of front brake pads no material just labor and saying it was 20mins is given some extra time which right on it got done quick but to put a 230 dollar pay on that no that is no different than stealing the money with a knife and mask..... last time I go there what a shame we are talking about years of repeat busy he has recieved from me not impressed dude good luck out there. One last thing tom is a good guy so I really didn't want to write this, and one reason I didn't do one star.One star is the worst of worst... wouldn't be right of me to do I'm a business owner as well I'm a 5 star company for a reason I don't rip people off....I do what I say I'll do and I do it correctly even if I take a lose.... Not every transaction do you have to bleed every penny out of people you depend on for your company's survival. Again really disappointed in what I experienced there today....highway robbery.....
I backed out of a parking spot and pulled the plate under my Honda fit. I went to Larry’s Honda but no one helped me after sitting there for 15 min. Went to Tom’s and he checked it out, knew how to fix it and in 20 mins I was back in the road. You rock!! Thank you so much.
TL;DR: quick, professional and affordable service The skid plate on my car got dislodged at the car wash not too far from Tom's Auto Repair. After stopping by three other repair shops that turned me away, Tom took my car in on a walk-in appointment and reattached the skid plate for $25. I was in and out of the shop in less than 20 minutes. Thanks for the help!
Tom is fast and very fair in pricing. A local Audi shop quoted me over $3k to change the drive axles and I had to get a second opinion. Luckily a friend recommended that I see Tom! He got the work done in one day, including a fluid refresh for ~$1k. Would highly recommend this shop for all your vehicle service needs.
I'll happily drive to Tom's for all my auto repair because of his honesty. Last year I was told by my dealership that I needed $1600 in repairs to fix an alignment issue. Tom diagnosed this as a much smaller problem ($50). If you want honest, cheap, but great auto repair, then Tom is your auto shop.
Thanks Tom for installing the new transmission on my 2019 Silverado! Very honest and helpful. I hope I don't run into more car trouble, but if I do, I'll know where to go.
Thought Tom was doing me a "favor", but installed a "rebuilt" engine that was garbage. Stalled out in gear on the freeway. When I went back, he just kept saying "trust me, it's fine".... it was not, I went to another mechanic and now my 25 year old truck runs like new. If I could have reported him on a timely manner, I would have.
Good Service I went to Larry Hopkins first for car servicing. A17. They generated a report of car and told that i needed Engine Air Filter and Cabin Air Filter to be cleaned. Total cost mentioned was $160 by the attendant. I was skeptical. So i told them i would do later. Called Tom's Auto Repair and they told me that it will be done with $60. Recommend people to use Tom's Auto Repair. You wont be looted there unlike Larry Hopkins Honda.
Fixed my cars pump for a very reasonable price! Would highly recommend :)
Great, honest mechanic. Few are great as Tom.
No sane person should go to him!!! He did things which I had explicitly told him not to do and charged me $500 more.
Tom is very friendly and easy to communicate with. Service is great quality and quick. Prices are fair.
Quick and hinest. Had us in, repaired and out real quick
Tom is a great mechanic, he is fair, honest, and extremely fast! You can tell he is super passionate about cars. Would recommend
Toms Auto Repair located in Sunnyvale is also One Stop Shop, be happy to hear what the problem is if your car and of course theres also Drew who was Tom stepson and hes a trip but hes a good kid and hes a great mechanic and their turnaround time is very quick so advanced good place to have your car serviced theyre located on the corner of El Camino and Mary Avenue you could even do some shopping while theyre repairing your car love always Daniel James FX artist Ill be featuring my arts and 1/2 / 150 pieces please buy original or reprint this your choice
Friendly and very fast.
Good value. Fast, honest and professional.
Took in a Honda SUV with some of the warning lights flashing on the dashboard. A bit of Internet searching had made it sound like the problem could be with the spark plugs or ignition coil, which was exactly what was found. Prices were as expected for this type of repair and parts, and service was very fast. Very pleased, and well come back.
Charged $130.00 an hr. Im 65 & on SSI, thanks Tom!! Changed my belts, but they squeaked all the time, now my car wont start, caused more mechanical damage!!! Negative
Went in around 4:30 and performed oil change at a very reasonable price.
Very straight forward technician and cheapest among all around this area. I strongly recommend
Great place. Tom is honest guy and gets it done.
I called for a quote and already got great advice over the phone. Very knowledgeable and helpful!
Tom has been a dependable car repair person for 10+ years.
Great service!
Honest, Quick, and Priced correctly!... What more could you ask for in a Mechanic?
Tom is honest, ethical and has been doing a great job on my cars for years
So, I called on Friday to make sure youd have capacity to look at my vehicle on Saturday. I wasnt going to just drop in on you. You said yes and I agreed to be there just as soon as you opened. I was there, early. You were not. That makes my Word good and yours, well, something else. The man who was there (yet quite clearly didnt want to be, poor guy) told me you wouldnt be in for another 1.5hrs. He told me that I could leave my vehicle and it might get looked at today. Ha! Thats not what was agreed on. Not when I altered my day to keep up my end of the bargain. Bottom line: You lost business. I think I can wait another week for what I need done, and Im going somewhere down the street. And, Full Disclosure, I cant speak to the quality of your service. We never got that far. You blew it at the front door. Maybe this place is great, but by my direct experience, their word is junk.
Tom always takes care of us when we have issues with our vehicle. I have my entire family go to him. Been going to this shop over 10 years!
I was recommended to go to Toms Auto Repair by a local friend when my car broke down on a roadtrip up the coast. I went to the adjoining auto shop by mistake. After recognizing what a big mistake I had made, I came here and explained what had happened, and Toms had me on my way in 10 minutes.
Good person and a Good Mechanic.
Honest person and good mechanic.
Honest, excellent work
Tom is very friendly and reliable
great service, great advice, great prices. Gone to him for a couple years now after a recommendation from a friend, zero complaints. had them fix broken suspension, engine misfires, and other regular maintenance items. no mechanic mistakes so far, prices are always low compared to anybody else in the area who still has teeth in their mouth, and they always provide great feedback for cheaper and more expensive alternatives to the repair (new vs used, replace a regular wear item while youre in there, etc.). Anybody who had a bad experience, no offense, but its probably because you didnt understand what they were telling you and didnt trust them; which is too bad, because id be shocked if they didnt give you a great result at a great price, it just ended up costing more than you were expecting (welcome to the world of car repairs).
Great service, good prices, no-nonsense advice. Have been going there for a few years. Tom has been taking care of the service and some engine light issues for my Mustang and both my old and new RV. Definitely recommend this place.
Been going to this mechanic for a couple of years now... Tom is a straight shooter and will let you know your quote ahead of time every time. I have had work done from other shops along El Camino and it always ends up being more costly for whatever reason, rather than with just going to Toms first.
I just read the review below & am very surprised as I had the complete opposite experience. Tom did a tune up on my aging & ailing 1989 Suburban. I thought he did an excellent job, it ran better than ever. I will go to him again!
