Winchester Auto Parts Soquel in Soquel
3545 Soquel Dr, Soquel, CA 95073, United States
About
Winchester Auto Parts Soquel stands as a highly-rated automotive parts destination, boasting an impressive 4.5-star rating from over 150 satisfied customers. Located at 3545 Soquel Dr, this establishment has become a trusted source for quality vehicle components and exceptional service.
What sets Winchester Auto Parts apart is their comprehensive service options, including convenient same-day delivery and on-site services. Their staff goes above and beyond, as evidenced by their willingness to assist with installations - from windshield wipers to various auto components - demonstrating both expertise and customer dedication.
The store maintains a well-stocked inventory of automotive supplies and parts, ensuring customers can find everything they need for their vehicles in one place. Their wheelchair-accessible entrance reflects their commitment to serving all community members.
Customer service excellence is a hallmark of Winchester Auto Parts, with numerous reviews highlighting their knowledgeable and friendly staff. Whether you're a DIY enthusiast or need professional guidance, their team provides informed assistance and practical solutions for your automotive needs.
Available Services: In-store shopping, Delivery, Same-day delivery, On-site services
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Reviews
Most Mentioned
Great place. Great quality parts and supplies for your vehicle. Excellent customer service. Thanks Guys!😎
Stopped in at our formerly wonderful local auto parts place. It was bought out by Napa, who ruined it. Remodeled, now it's a mini warehouse style box store but without the selection. Completely destroyed. Not worth going in anymore. It's just a mini distribution center for mechanics now. Wanted some engine flush and a window scrubber, there were no options. Asked to use the restroom which was never an issue. Was told they're on camera and given incorrect directions somewhere else. Won't go back, won't make any purchases there anymore. Whoever at corporate destroyed this place and replaced the former staff with an inexperienced know nothing staff, doesn't understand the appeal of a local parts store with a knowledgeable staff. *** This place won't exist much longer, mark my words.
Winchester has been my family's auto parts store of choice since I was a child in the 1990's. Best selection, best pricing, best employees in town. I've never left a review, but I had an exceptional experience there the other day. I picked up my car from the mechanic and it desperately needed a new battery. It was 12:35 when I left, and I had an appointment to make at 1. I stopped by thinking I'd grab the battery and go, leaving my car running in the lot. Well, turning out of the lot, my car stalls due to a lack of electricity. I run in panicked asking for a jump, and instead, an employee, Ben, asks how hard it is to change. I tell him I have no idea, but it's not that easy. He's eager to help, comes out to the car with me, and we figure it out. Ben goes inside, gets the right ratchet (he expertly eyeballed the correct size and only brings the one), and gets to work. With his help, we change the battery within 5 minutes, and I tell him I don't care if I'm late, I'll take my core charge back. He runs in with my old battery and receipt to start the transaction, I finish up with the car, go in and he's ready to complete the refund. Thanks to Ben, I get to my appointment on time! Ben's an amazing dude, hope Winchester sees that and values him as much as me. Thanks Winchester, and a particularly big thanks to my boy Ben!
Patrick and David are always so kind to me. I got sold the wrong battery and they switched it out and even installed the new one for me. On many occasions Patrick has installed headlights for me as well. I will always continue to come to Winchester Auto because they are kind people and always take great care of me and my car. Thanks guys!😊
In the past it was a good and helpful place for decently priced parts. Recently I walked in, observed social distancing by standing somewhat down the aisle back from the current customer while one employee helped him and another employee typed on the other computer. As soon as the customer left the employee helping him "wrapped it up" and promptly retreated to the back room. I thought ok maybe he's coming back or didnt know I was ready. The other guy with his eyes facing directly toward me, the only person standing directly in the middle of the store continually walked to and fro across the counter never once looking at me or acknowledging my existence. I thought "does he think I'm looking at something because I'm not browsing I'm standing here". The statement was pretty clear that unless approaching the counter I will not be acknowledged. I just left feeling invisible gonna try somewhere else from now on.
This place and it's staff are great! The guy at the counter worked with me on a "weird part" - a broken fuel filter for a tractor - despite this being a auto parts place. They didn't have the part, but worked with me to find a quick fix solution. Thank you, and can't recommend enough!
If you like flashlights, especially Nebo flashlights this is the place to go. They have every top model of Nebo lights. Other than that they have great customer service. When I wasn't doing so well in life and looked like a shady customer, they never judged me or had an employee follow me around and treated me like every other customer. I will always come back to this establishment before going anywhere else because of that. Thank you!
These guys are great ! I often go here for my parts. I took my 2007 Infiniti G35 there with the check engine light on, they told me it was nothing to worry about and it probably needed a new gas cap. Instead of just selling me a cap like most the salesman kindly came out to the car t look and showed me that in fact the one I had was just fine. So no sale this time, but this kind of honesty and service is what makes me return and write this review !
Perhaps not the best, but one of the more convenient and well stocked places to get auto parts from
I bought windshield wipers for my vehicle (front and rear) and the employee put them on for me! He was fast and knew what he was doing.!!
THIS PLACE IS CLOSED. GO TO MID COUNTY.
Friendly, helpful staff. Great for your automotive needs.
this place is horrible now that they were bought out by napa one of the last local autoparts stores is no more. dont support this place high prices, poor selection, and their online interface is embarrassing it lies about whether items are in stock to get you to purchase.
Everything you need at an auto parts store.
They helped me out thank you
Great people. Got a new battery.
These guys know what they are doing! Definitely my go to place for my vehicles.
Comes down to customer service and yeah....
Informed
Smart guys
Very helpful and great service.
Friendly staff and knowledgeable on their products. Covid-19 awareness.
This is always my first stop when looking for parts.
Recently bought by NAPA, already see the place going from the cool local shop to the corporate bummer shop.
Knowledgeable and helpful staff. A bit reduced because of Covid but great. Little pricier than the OREILLYs of the world but better stuff
Great service
Excellent service. Knowledge staff and good prices.
They have great service. The counter guys are very knowledgeable.
Fast, friendly service
Very knowledgeable staff and large inventory
Great local auto parts that is usually lees expensive than the chain store auto parts.
Helpful advice.
The workers here are always friendly and helpful. The store is always clean.
Best automotive parts shop in sc
Very friendly staff
Good parts place
Helpful staff.
We came in with battery problems and Maro put the new battery for me. Great service!
Always the best place to buy auto parts!
Great help
Good local auto part store with helpful staff and parts that can be ordered if they arent in stock.
Always very helpful and they either have the needed product on hand or will order it quickly.
Great customer service always have what Im looking
Guys there are super, always helpful and willing to step out from behind the counter and outside..
They were wonderful!!! I wont use another parts store again. They nearly price matched Amazon. I am so grateful for their kindness and help.
Wonderfully helpful staff and they had a universal oil cap just when i needed it!
Great customer service. Micheal was very helpful. He installed or wind shield wipers and fluids. Great guys.
The spot for all ur auto needs
Awesome customer service!!!
They are the best Auto parts store around!
Great customer service and employee knowledge
Boring
Good help from the young guy.
Just had the best customer service Ive ever had in a retail automotive part store. Braxton went way way above and beyond to help me with a fuse issue I was having due to an idiot mistake on my part of a diy battery install. Braxton never refered to my mistake in a negative manner and just worked on finding the issue. Wow. What a great experience. I now know why I always recommend and return to this store. Thanks Braxton and everyone that is so helpful at Winchester
This the best place in Santa Cruz for auto parts. Th they have knowledge and helpful staff. Even if they dont have what you need they can order it for you and their prices are very competitive too.
Anything about the car seat to wheels and tires are in her ya know what you want and more.
Quite impressed by the service I have gotten from staff. They do right for the customer.
These gentlemen are so helpful and polite. Unfortunately I dont remember the mans name that stayed open late to help me change my headlight. Thank you.
Excellent service and a helpful knowledgeable staff.
Had the part I needed in stock!
Always willing to help. Best service in town!
Super helpful! Went in with a list for my son Jamison and was so easy. They knew just what he needed even double checked with him by phone. Impressed with customer service.
Knowledgeable, helpful, friendly staff ... Well stocked store. Its the only place I need to go for car stuff.
Very helpful. Great prices and they a ton in stock
Local auto parts store. They usually have what I need and staff are very helpful.
Ive gone to this place for many years they stock usual parts that most OReilly AutoZone excetera excetera dont stock on their shelves they have great service the people there know what they are doing and no vehicles very well from Old School hot rods to new 2018
I love this place. The guys are so on their game and very helpful!!
Very nice. They were helpful and polite.
Good
Always has what Im looking for...
Knowledgeable staff open later and willing to help.
Best auto part store hands down.
Bad snotty service, wanted wiper blade replacement - assumptively brought out the full kit.
Hometown atmosphere
Good prices. Good quality parts. Great help
They got the parts you need and know what there doing.
Love the staff, and great quality parts.
Helpful employee s
Never seem to have what I need
Best place to get auto parts
Great place to get parts, might be a little higher price but the quality is WAY WITH IT, plus THEY KNOW what theyre talking about, VERY knowledgeable & great service
Great place to buy car parts, nick nacs. People that work there are very helpful.
They have hard to find parts for a wide variety of vehicles in stock at decent prices
Best prices an staff take time to get u the right parts
Best auto parts store ever, very knowledgeable staff
This is a good place to auto parts
Great place for auto parts
Best place for auto parts and advice in town
I dont think you want me to share cuz last time I bought electric bike from there and it doesnt even work but for 30 days and then I have to go take it back and it took me forever to get back to me and it writes down again hell $1,500 for what bad products okay so be it so you see me coming all the way then
Friendly and Helpful
Wide variety of parts. And the staff were knowledgeable.
Very helpful staff!!! Very informative and even assisted us info checking the oil and explained how to out on the tire chains we purchased.
Great source for parts
Wow, their selection of parts accessories and repair items has gotten better and better over the years. The gentlemen behind the counter were extremely helpful and even opened the package to see if the part would fit for me.
Awesome
Needed a part asap! Shipped it in same day, on a Sunday. Great guys. Thanks!!!
Auto parts for any car. If they dont have it in stock they can have most parts ordered in same day.
Large selection of tools & helpful/knowledgeable staff
Great fast service
Nice selection of parts
