NAPA Auto Parts - Debco Automotive Supply Inc in Sonora
14695 Mono Way, Sonora, CA 95370, United States
About
At NAPA, we care about getting our customers the quality auto parts they need as quickly, safely and easily as possible That’s why we provide our customers with the option of curbside pickup, in addition to our delivery and in-store shopping options With over 6,000 NAPA AUTO PARTS stores and 16,000 NAPA AutoCare centers, we are here to serve the greater Sonora area So, order online or stop in for some help with your car, truck, farm, or marine vehicle When it comes serving our customers, at NAPA, Our Motor Never Quits™
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Worker's are very cool and very knowledgeable 👍🏽
Best place in town to get a little better part!and customer service is very nice top notch. At my age customer service means more to me than price !
NAPA has had what i needed in the past, BUT... Called to confirm they had batteries I needed and that they would install them. Drove 20 miles. Selected brand, and as I pulled out my credit card to purchase, I asked them to replace the car battery to get 'core'. Was told by one of them, in so many words, that he could not be bothered. Loyalty tolerates only so much - there are plenty of other, closer stores, and I got a better battery, installed, for less, elsewhere. Bye, NAPA! You lost this loyal customer because of a lazy employee who misrepresented advertised service. No integrity.
My battery died suddenly on a trip home. I went to Napa auto parts in Sonora and I couldn't ask for friendlier better service. They found the best battery for me installed it immediately and I was on my way.
Longtime customer will never visit again. This is after several times I have visited store but alot of the staff are very helpful. One member particularly is very rude and will yell and use fool language. I'm told I don't need to replace parts and hose and then being belittled as if I'm not knowledgeable of the job I'm preforming. Who ever is running that store should be ashamed of themselves. I hold a very high position where I work and that man would definitely 100% be looking for a job that doesn't work in Public Relations.
Helpful great people that work here! Good place to shop!
Great place. Had the right bolt to change a bad day into a better one. And guys were super cool. Even gave me the bolt no charge. Definitely need more people in the world like the guys at this store. Thank you much.
Great service, friendly staff. Helped us professionally and with laid back humor. They didn't have the parts that we needed but ordered them for next day delivery. Definitely going there next time I need parts!