136 N Cedros Ave, Solana Beach, CA 92075, United States
Great service and responsive Fair prices
First time at Bill Smith. Incredibly helpful! I came in a smoking engine with hopes of still making it to Disneyland that same day! They got me in right away and made sure we safe to drive! I’ll be coming back again!
Thank you to Fred for being so kind & helpful! Will definitely be back for any future car troubles. :)
Amazing service from Zack M! He was kind enough to reach out to our body shop and ensure we got the correct wheel for our vehicle! He is very knowledgeable and helpful guiding me to find the exact part I needed !! Over all great place for your auto parts needs. I highly recommend and don’t forget to ask for Zack M.
Bill Smith service is absolutely amazing! When my filler cap on my Honda came off and I couldn’t put gas in the car he actually sent one of his service guys with me to the gas station to jury rig the gas intake with a funnel so I could drive the car while he ordered the part. His prices are extremely fair and he is just a salt of the earth, kind man. All of the work he has done for me has been just perfect and he’s miles cheaper than the guy next door to him.
Ive been coming to Bill Smith Automotive for years. (Shame on me for never writing a review!) Fred and Laurie are the nicest, people around! BEST, Honest and Trustworthy car repair shop in San Diego. They both work from 7am to 5pm with SMILES on their faces every day! Now thats the real rarity about this great team. Thanks Guys! Nancy W.
Bill Smith auto is run by gentleman named Fred who is the most amazing mechanical technician ever. We have been taking cars there for years and he and the business are not only honorable and trustworthy but the best at what they do. They truly care about their customers and I have recommended him many times. I can’t say enough good things about them. 😎😎
My family has been coming here since before my sisters and I were of legal driving age. Coming up on probably a good 15 years at this point. I know it’s usually an oxymoron to call an automotive mechanic honest but if you’re looking for an honest mechanic, look no further! Fred has always done an astounding job taking care of my family of 6 over the years. Their team does an excellent job tackling any issue we have. I once came in because I thought my car had a leak. It smelled like chemicals. Fred did a full comprehensive examination of my car to find the source but couldn’t find anything and didn’t end up charging me. Ended up figuring out that it was my dog’s new toy sitting in the baking sun in the back of my car. I really appreciate the honesty and care I receive every time I come here. They never upsell or try to make me fix things that don’t need fixing. You guys are seriously the best. Cheers to another 15 years I hope 🥂
Zack Markland quick to respond and take care of your orders
Please remove the abandoned cars that litter your front parking lot. You re making your section of Solana Beach look like a slum
Been going here for 30 years! Thanks Fred
As far as I can tell, they are good honest mechanics doing reliable work. And they are nice.
Fred is great ! Good honest business.
Nicest people working here. Honest, competent. The way all small businesses should be. I feel secure whenever my cars need anything done.
Great service!
Went in to Bill Smith s about a month ago to see if a car I just bought needed any repairs. No repairs whatsoever were suggested. A month later my car completely broke down while driving and I was told by another mechanic there were countless issues with the car that should have and easily could have been fixed at my visit to Bill Smith s. Do NOT reccommend
Professional and fast service!
Easy transaction
Fred and Lori are always friendly and fair. I take my car, my work cars and my fiancé s car there every time.
Best auto shop to go to in North county. If you go to drive make sure to swing by for a second estimate before you commit to their outrageous quotes and fixed!
Fred was very helpful and more than willing to talk with me about what was going on with my car and what I could do about it. Also I think I would trust that man with my life. I don t know too much about cars and I 100% trust his honestly.
Great Service!
Great service thank you for your help Zack Markland
Great service and friendly people. Honest and reliable.
Great service with a smile
Trustworthy and great prices! Cant tell you how many times they waived the labor fees. Thanks Fred and staff!
I couldnt ask for better quality service
Definitely recommend Bill Smith Automotive. Lory was very professional and courteous on the phone and in person. Fred was very honest, knowledgeable and thorough with inspection. We went for vehicle pre-purchase inspection. They went above and beyond with the inspection and filled up power steering fluid free of charge. Since the car we brought was older car, Freds repair recommendations were very practical and instead of telling us to fix everything he suggested to maintain few things as long as possible which makes sense for older cars.
So I walked in with no appointment....told the receptionist (I think her name is Lori) that the skid plate on my car was loose and was banging the underside of the car.. Within seconds she asked a mechanic to put the car up on a rack, and minutes later the issue was fixed. Fred was asked how much was the repair. He said ZERO. The people there are the kind of folks you want to sit down and enjoy a meal with. Old fashioned service and super friendly folks. Cant wait for another car repair! THANK YOU.
Honest as they ccme.
Greta service from Bill and his staff. Easy to make appointment and fees are reasonable and I trust them that they know what they are doing.
Fred is the best!
The best
Fast service, great pricing, and clear communication. You could not ask for better automotive repair and service.
Very good work! Very honest and transparent about the pricing!
Owner was very friendly and fun to talk to. We were on vacation and he was extremely fast and fair with cost. We are so glad that we stopped at his shop.
I love this place!! FRED is always so good to me!! He takes great care of my F150
I like the way Bill Smith Automotive operates. In my dealings with them, they were friendly, honest, and efficient They were excellent the areas of Trust and Communication. They delivered my completed car sooner than promised at a fair price. Highly recommend them.
Very friendly
The team at Bill Smith are absolutely fantastic. This is the second time I have used them already highly recommend them to all of my friends. They opened extra early to cater to my work schedule and along with the oil change they also kindly checked two other issues at no extra charge. One of the issues were my brakes as another garage had told me I urgently needed my brake pads changed and was risking my life driving with them. Bill s checked and were very honest and said I had plenty of wear left on them and it wasn t necessary. They also fixed the other issue free of charge. It s hard to find an honest mechanic and as a female find I m often a target for garages up selling and fabricating issues. The team here are wonderful, very friendly, very honest and great value - thank you!
Always fair, always fast, and never try to upsell.
Super honest and straight forward.
Absolute professionals. Straight forward answers regarding service required after they perform a system due diligence. Highly recommend.
Bill Smith Automotive was recommended to me. I am very satisfied with their service, their promptness, most importantly, their fees are more than fair. They are reasonable, experienced and their cost are transparent. Thank you very much Bill Smith Automotive.
Highly recommend! Trustworthy and professional.
Best place around. Been going to Fred for more than 20 years. Honest, reliable and friendly!
These guys are the bomb. I had my car towed in today with electrical problems and they fixed it up and no time and guess what no charge a freebie you cant beat that for customer service
Nice, and honest people. Fair price. Ill go back
Honest and trustworthy, Ill never take my Toyota truck or any car for that matter anywhere else.
Fred and his mechanic do fantastic work. This time they found and fixed a nearly impossible problem very grateful
Theyll fix it right the first time!
Bill Smith is the place to go. Best prices west of the 5 and great service. I know I can trust their recommendation. After being advised I needed 4K in repairs from another place Bill Smith gave me an estimate for $500 for the only critical repair and the car has been great for two years since. I will use these guys as long as I m in the area.
Bill Smith Automotive is awesome. Super honest and fair- they are the first repair company in San Diego that I can trust. I will be taking my car here for years to come.
These guys are the KINDEST! So honest too - if you dont have a mechanic you trust, try them out! They checked my engine out and since there wasnt anything wrong with it they didnt charge! Theyre still taking theyre time to diagnose, so its extrememly kind of them to not charge for that visit! I highly recommend using this shop!
Stay away..... totally got taken at this place. They did not use the correct parts and after coming back they did not correct the repairs. If i could i would leave 0 stars. The lady who works there is NOT friendly at all and hung up on me after follow up. You need to learn some customer service skills. over charged and treated horribly, Caution....
If you want an honest trustworthy mechanic bring your car to Bill Smith Automotive. I will never take my car anywhere else!
Great service. Honest. Happy customer for many years!
I initially called on a Friday morning to determine the cost for a car battery replacement. The woman who answered the phone told me that their computer system was down but that she would call me back when it came back online to give me a price. All Friday and the weekend went by with no call, so Monday afternoon I tried back. The system had come back online, but they forgot to give me a call. No big deal, things like that happen. The woman who had assisted me on Friday proceeded to get the information about my car and determine the cost for replacement in their computer system. She told me $280 for the battery and $45 for the labor. I responded very politely that this seemed high for the cost of a battery and I asked, again very politely, what type of battery this was and whether that was the retail price for the battery. Her response? Its none of your business what the retail price of the battery is. EXCUSE ME?? I told her I thought that was a rude way to respond to a customer and she proceeded to hang up the phone on me. Im actually glad this happened because it saved me the trouble of dealing with a repair shop that refuses to be transparent about how they are charging you. Dont say it is $45 in labor if you are charging me an extra $100 markup (or whatever) for the battery. If this is how they do business in general, Bill Smith Automotive is an auto shop that should be avoided at all costs. Deceptive, and rude.