15315 Dickens St, Sherman Oaks, CA 91403, United States
Please call to make an appointment prior to coming in. We are a full service automotive collision repair, paint & wrap center in Sherman Oaks. We make the car repair process easy, fast, and transparent.
Sam and his team polished my car and removed the scratches and miniature dents on the hood. Additionally, cleaned the interior and exterior of my car without me even asking. The car looks brand new. On top of it all, he didn’t charge me a dime. I’ll definitely come back for any car needs I have in the future!
Sam and his team are truly exceptional! I always trust them when it comes to repairing any body damage to my Baby! Accidents, dents, paint repair. Any! -I have for years! Sam is just amazing! Professional, personable, honest, and just an all-around good guy! He legitimately goes over and beyond for his clients! Answering any questions, providing suggestions about the best options for your repairs, and ensuring a convenient and smooth experience from start to finish. If you are looking for a trustworthy, professional, and overly accommodating shop with impeccable results and care of duty... This is the place, and Sam is your guy!
The service from Sam was amazing! My car was repaired perfectly, cleaned and dropped off to my place fast. They fixed my Ferrari quickly and it drives better! Thank you Sam and team. Also side note my insurance company is pure evil, they tried to play games with me and the shop to make the repair process much longer and their own shop couldn't fix my Ferrari because they where shady crooks from what it seemed like. The insurance company delayed my claim and lied to me many times but thank goodness Sam kept such good records and kept me in the loop at ever step so I was totally aware of how evil the insurance company is. Thank you California Coach Craft for repairing my car and opening up my eyes to how unbelievably pure evil my insurance company is.
So far the communication has been great. The owner really went above and beyond to help me out. My car got broken into and the back glass was smashed along with some scratches on the trunk. I got turned down by several other body shops but CCC took on the job no problem. Repairs are not done yet but I don't expect anything to go wrong.
One of the best decisions I've ever made was taking my Mercedes Benz here. This shop is professional, friendly, reasonable and knowledgeable. I took my car to Ben and he helped me out every step of the way. He broke down the process that would take place and gave me a reasonable price. A couple of days after I took my vehicle in, the difference was night and day. This shop did wonders to my paint and my bumper. It looked like a totally new car! They take great care of vehicles and even detailed mine. The little scratchers all around my car were fixed without an additional cost. They're quality of work is amazing. This shop is the real deal and I'd recommend anybody to let these guys work their magic on your vehicle! You won't regret it. Thank you Ben!
BEN IS THE BEST!!! 10 STARS! Thank you so much Ben for your service fixing my Dodge Stratus. I was recommended to Ben by a tow truck company i encountered when i first moved to LA last year. I haven't been able to find anyone who is as efficient and affordable as Koester Automotive! Ben is so kind and i completely trust him with my car. I was treated so professionally and kindly by the staff. I will definitely refer to others!!
Ben is definitely one of the most affable mechanics I have come across. Which can be hard to find in Los Angeles. He's always been able to fit me in and has always fixed my car with the utmost care. I've been able to schedule rather last minute oil changes and he still manages to get me in and out in about a half hour, despite weekends always being busy for mechanics. I've never had any problems with my car after one of his repairs. I've had my brakes done by a dozen of mechanics over the past decade, all with the same vehicle, and they always seem to start breaking down not but a few short months after the repair, however, since going to Koester, they've been fine for a year now and counting. He is good about keeping in contact and informing you every step of the way on prices and what needs to be done, never acting without your permission. Always putting the customer first and doing everything he can to get your car repaired and back to you in a reasonable amount of time. He even has a loaner car he can provide you if the repairs will be more intensive than you hoped and you'll need some way to get to work. I've always found his prices to be completely fair and often cheaper than other mechanics I've gone to in the area. I've recommended a couple friends to him and they've also had nothing but pleasant experiences. I highly suggest him and his mechanics to anyone.
Koester Automotive is the best auto care that I have found in LA. I had a 2005 Chevy Malibu that failed smog inspection due to the check engine light not lighting up on the dashboard, and at first I thought it might be a simple fix, such as replacing a fuse. After my usual mechanic checked it out, he said it was not a fuse and was probably an electrical-related problem in the dashboard. My mechanic does not do auto electrician work, so I was basically on my own to find someone else who did. I was so nervous because I have been ripped off with auto services before and I have very little knowledge or understanding about car repairs in general. I resorted to Yelp to find an auto electrician and stumbled upon Koester Automotive, and thank god I did. Ben and his team are simply the best. He made sure that I completely understood every step of the process - what was being checked out, what was damaged, what kind of repairs he recommended, and price. I always feel some level of unease when it comes to auto repairs, but Ben made sure I never felt this way. The car had to have an extensive check-up into the dashboard and all the electrical wiring to figure out what the problem was, and every other place that I had called quoted me at least $400 to $500 just to diagnose the problem. Ben was able to do the job at half these prices! I also had to leave the car over the weekend for them to work on, and Ben always made sure I was updated on the car's progress and when everything would be completed. All in all, I dropped the car off on a Friday, picked it up on Monday, and got my second smog check passed that same Monday afternoon. Because of my great experience here, Ben and his team at Koester Automotive are now my new mechanics for any and all future repairs and check-ups. I definitely plan on going back to them and I would absolutely recommend them to anyone.