Santa Cruz Motors in Santa Cruz

Recently purchase a Toyota Highlander 2022 for my wife. I am very satisfied with the price and trade in value of my Honda CRV. I worked with Travis. Very easy to deal with not pushy at all. I will keep them in mind for cars in the future.

I recently purchased a truck from Santa Cruz Motors and wanted to share my overwhelmingly positive experience. Buying a vehicle can often be stressful and lame, but my experience with Santa Cruz Motors was easy and enjoyable. From my initial research to contacting the team over email and phone, the process was seamless. Jorge was incredibly helpful in working out a great deal and made the trade-in of my old truck hassle-free. I live 2 1/2 hours away, everything was prepared for my arrival, and the truck was immaculate, just as described. Mike and Joaquin were also fantastic to work with. Overall, my experience was exceptional, and I wouldn't hesitate to recommend Santa Cruz Motors to anyone in the market for a vehicle. Your team's professionalism, trustworthiness, and customer-centric approach truly set you apart.

I bought a car from Santa Cruz motors and they were very helpful in finding the car model that I was interested in, when I finally got the car I did a car fax to check out if there were any issues in the past, it was clean , I later joined the car companies owners forum and was able to find out that the car had been in a wreck and had the engine and front end replaced, I called Santa Cruz Motors and they took it back with a full refund, they found me another car that worked great with no issues

I’d avoid this dealer if you don’t want a stereotypical independent used car dealer experience. My mother purchased a vehicle from Santa Cruz Motors which was being sold as-is and promised by the salesman as mechanically sound. On the drive home the vehicle started making a jerking motion while accelerating. After investigating what the issue might be and verifying with the manufacturer’s dealership at its next service interval several months later, I reached out to Santa Cruz Motors for her to try and work something out on covering the costs. Since then, owner and manger Travis Stengl has used typical used car dealer tactics to avoid responsibility, saying things such as “we never once told you your vehicle will have zero issues..”. But with the promise of mechanical soundness made in writing (the salesman’s mistake I take it) Travis later agreed to settle for half the $5K cost of repair. Although, he never sent payment and instead asked his attorney to draw up a different agreement that included, notably, a gag-order for my 67 year old mother outlining that he would sue her if she spoke “truthfully” about the transaction, the dealership, or any of their personnel. Still no settlement has been mutually reached.

I purchased a 2016 Subaru Crosstrek from them. I was the best experience purchasing a vehicle. I highly recommend them! They are amazing!

These guys are rockstars! Jorge couldn’t have made this an easier process and Santa Cruz Motors has some awesome deals in their lot. I totally recommend purchasing here.

Such a positive experience with Joaquin, Mike, and their service department. Bought a car I really like from them last week, then a minor mechanical issue came up and they took care of it with no hassle. I found them to be honest, trustworthy, professional and nice. Would recommend them without any hesitation.

I purchased a Toyota Sienna from Santa Cruz Motors and was truly amazed by the service they provided me. Michael and Jorge went above and beyond to accommodate me with my purchase. The vehicle I purchased was pristine and in immaculate condition. I explained to them that I would drive the vehicle home which was 567 miles away. I had not seen the vehicle personally but they sent me pictures of the vehicle inside and out and assured me that the vehicle would make the trip with no issues. They even showed pictures of the tire tread to reassure me that they had plenty of tread and should not have issues for the long haul home. I have never purchased a vehicle without taking it for a test drive but this was just an experience I will never forget because their high rating is why they made my buying experience worth repeating. Thank you Santa Cruz Motors, hope we can do business again in the future. By the way, thank you Scott for delivering the vehicle to the airport to lessen my long trip home.