125 Front St, Santa Cruz, CA 95060, United States
The Engine Room in Santa Cruz stands out as a premier auto repair shop with an impressive 4.9-star rating, specializing in expert automotive care and diagnostics. Located at 125 Front St, this establishment has earned a stellar reputation for solving complex vehicle issues that other mechanics couldn't identify.
What sets The Engine Room apart is their commitment to transparent communication and exceptional customer service. Their team excels at explaining technical issues in easy-to-understand terms, making it particularly welcoming for those who might feel intimidated by typical repair shops. Services include comprehensive diagnostics, oil changes, and specialized foreign car repairs.
The facility offers convenient accessibility features, including wheelchair-accessible parking and entrance. They operate by appointment to ensure each customer receives dedicated attention, and accept credit card payments for hassle-free transactions.
Key highlights:
I've taken my car here several times now. The first time I came Jason was able to identify and fix a problem with my car that had been going on for years, one that 2 Honda dealers and multiple mechanics throughout the years could not identify. With each visit since the service is great and they always explain issues thoroughly. 5 star service!
Greg and Jason are great. I’ve been coming here since I got my learner’s permit, and they’ve never once exceeded their estimate.
The Engine Room is awesome! I'm usually a little intimidated when I walk into a car repair shop since I don't really know much about cars . These guys took their time explaining things to me and completely lacked the "condescending" attitude that I've experienced in other places. Thank you!
Fantastic local mechanic shop for all foreign cars
Very meticulous and detailed. Corrected problems other shops had created or overlooked. Friendly and helpful staff.
These guys do some fairly specialized work (as evidenced by the usual array of specialty classic cars in his yard), but don't turn up their nose at brakes for a pickup or a head gasket for your import. They're not the cheapest place in town but their work is meticulous. What's more important, especially if it's your family/business on the line?
I took my old Toyota truck to the Engine Room to check out my brakes. I worked with Jason who provided fantastic service. He was able to diagnose and repair the problem (warped discs) within a day. I'll definitely be returning to them whenever my truck needs maintenance.
We've been taking our Toyotas to Greg for 15 years. That's all that needs to be said, except to check five stars.