Pearce European & Japanese Service in Santa Cruz

Awesome Place !! I wish I could give it higher ratings. Trustworthy, Quality, and above all they like there toys !! Big boys break toys so its nice to have guys working on your toys that know what you really need instead of a generic part that gets you by. Thanks to all the great staff there !!!

Just moved here, and my first visit to Pearce was pretty disappointing. I've been spoiled by a service provider who has (and cares about) the manufacturer's service interval schedule for my car, keeps all my maintenance records electronically, and can give fact-based advice on which maintenance items are worth the cost, and when. Pearce is a "seat of the pants" shop. The kid at the front desk is friendly, but has no clue what was done to your car, or why. The "tech" who worked on your car will explain what he did, as soon as he's done explaining to all the other people picking up their cars at the end of the day. My previous service provider's office walls were lined with certificates from the manufacturer's training courses their mechanics had attended. Pearce's walls are lined with pictures of someone (Pearce?) racing his motorcycle. Caveat emptor.

Great garage experience. Everyone seemed to be more interested in fixing my problem, than pumping the cost up. As anywhere and everything the price has gone up since my last mechanical needs. 15 years ago. Transportation is a necessary expense we gotta bite the bullet. Pearce prices are competitive for it's industry. Great overall experience, very satisfied. 👍👍

Road-tripping down the coast when the coolant hose broke. Luckily we were close by and made it to the shop. Matt stopped what he was doing to help us make a plan. We Uber picked up the part and Matt stayed late to install it. Thanks to this shop, we were back on the road in 2 hours. These guys were so nice and helpful and we couldn’t recommend them more!

My right front wheel made a loud screeching sound on a Sunday evening after driving back from Tahoe. I called Chris first thing in the morning based on reviews and had it towed to his shop. He looked at my car within 3 hours of dropping it off and promptly called me back to say he couldn't find any issues. He took the time to check both sets of brakes (my primary concern) and do a complete safety check. Moreover he didn't charge me for the time he spent evaluating the car. Chris even drove it around the block again with me to reassure me. I'm grateful for his help and happy I've found an honest mechanic in Santa Cruz if/when I do need one.

I started coming to Pearce Auto Repair a couple of years ago to service multiple cars, mainly my 2016 Golf R. I take this car to the track and after wearing out the stock brakes, I purchased some aftermarket pads and Chris found some nice aftermarket rotors for me and installed both. The rotors and pads worked well for a year of many track days. I no longer live in the area (over 140 miles away) but I find a reason to go to Santa Cruz so I can also have my car worked on at Pearce. I appreciate Chris's knowledge about general car stuff, racing prep and his great customer service! He also always makes time for my car when there's an urgent issue. Most recently, I heard some random rattling from the undercarriage and made an appointment to have him look at it in the same week. He had one of his guys check underneath my car to make sure everything was okay and bolts were tightened. Pearce European has expanded and they now have a tire machine so they can do almost everything there (no alignment yet). I trust them completely and their prices are reasonable. Highly recommend!

People like me appreciate a good & honest mechanic, that's the reason I take my cars to Pearce. These guys are awesome, and they've been the best shop in town! High-quality and highly recommended 👌 good to have Chris back!!!

Audi car owners, definitely come here! Chris is an outstanding mechanic, and a honest one at that. Chris found and solved the issue I was having on my Q5, that other shops couldn't figure out. Always impressed how quick this shop is. Will continue to be a dedicated customer to Pearce European!