1655 Commercial Wy, Santa Cruz, CA 95065, United States
5 stars. Referred by another shop that was too busy to take my vehicle, and my brother. Brake and boot issues turned out to NOT be issues. Appreciate the honesty and the speed.
I walked in, and Jr. was friendly and ready to help. He documented my information and sent me on my way. I received a call, later that day and walked down to pick up my car; they had fixed my problem for a reasonable cost. I think I just might have a new shop!
I’m really happy with the service I got here. Everyone at this shop was extremely friendly and reasonable. They were great at communicating what was going on and had extremely reasonable rates. I’m glad i stumbled on this shop and I will definitely be back.
Bobby and Bubba are great mechanics to have in town. They were recommended to me by Denver and Stephanie from Imported Truck Service to work on my Ford truck. I appreciate Bubba and Bobby taking the time to explain to me what was wrong with my car and my options for fixing it. Prices are fair and reasonable. Not a long wait time to get the car in the shop. I recommend them to family and friends.
Arrived home from an overseas trip & my car was dead on arrival when I got to long term parking & although AAA got it going there was something seriously wrong with it & I barely got it home on 1/2 power. Called Bobby’s on a recommendation from a friend who had good experiences with them & although they couldn’t fit me in ‘till Tues (called midday on Thurs) they correctly diagnosed the problem over the phone & suggested I try disconnecting the battery, wait 10 seconds & then start & run the car for 30 mins … which totally reset the car & it’s now back to 100% 🙌 Appreciate the willingness to help, the industry knowledge to diagnose the problem correctly & the ethics to take care of your customers 1st … Fair Play & Thanks 👍
My car broke down on Christmas night(alternator). I was able to get my car in to Bobby's on Tuesday the next day and had it fixed by Wednesday. They were so quick with the repairs and got me back in my car. Definitely recommend if you need help with your car.
Bobby's Pit Stop is fantastic! Especially Bobby (Jr?). My '93 Ford F250 had a 'death wobble' in the front end, and two other shops just shrugged their shoulders and said 'sorry, nothing we can do', but had no problem charging me for my troubles. Then, my brother referred me to Bobby's Pit Stop. Bobby and his team did a thorough inspection, diagnosed the issue(s), and proposed a fix. The entire front end suspension needed to be replaced, and for a truck of this vintage, the parts were not readily available, so Bobby hit the phones, and within a few days, he found all of the necessary components at various places around the country! Who does that?! I initially balked at the price to repair the truck (it's old, and it was a TON of parts and labor to make it safe again) but Bobby didn't blink or pressure me into moving forward with the repairs. Then, when I saw what it was gonna cost me to replace it with a similar truck, I called him and asked him if he could still get all the parts. So back to phones he went, got everything shipped to the shop that he needed to make the repairs in about a week, and had the thing completely rebuilt in 2.5 days. I'm so glad I trusted these guys to fix my truck! It runs like new and I love it. I would recommend this shop to anyone looking for an honest, reputable mechanic. There's not many of them left!
Wow. I have never been to such a well run automotive repair and smog shop. The scheduling was easy through Linsey and the automotive mechanic who did the smog was quick ,efficient and professional. I'll be back for all my Auto needs.