Capitola Auto Body in Santa Cruz
2850 Soquel Ave, Santa Cruz, CA 95062, United States
About
Capitola Auto Body stands out as a premier auto body repair facility in Santa Cruz, delivering exceptional repair services with a stellar 4.7-star rating. Located at 2850 Soquel Ave, this wheelchair-accessible shop combines professional expertise with outstanding customer care.
Their comprehensive service approach includes expert collision repair, detailed bodywork, and impressive attention to detail. What sets them apart is their commitment to going the extra mile - every repair service includes a complimentary car wash and thorough cleaning, ensuring your vehicle returns looking its absolute best.
The shop's professional team, including Mike the estimator and the front desk staff, consistently receives praise for their friendly, efficient service. They maintain strong partnerships with local rental companies like Hertz, offering convenient solutions for customers needing temporary transportation during repairs.
Key features include:
- Wheelchair-accessible facilities
- Credit card payments accepted
- Appointment-based service
- Complimentary cleaning with repairs
- Partnership with nearby car rental services
Their high-quality workmanship and exceptional customer service make them a trusted choice for auto body repairs in the Santa Cruz area. Whether you're dealing with collision damage or need bodywork, their team ensures your vehicle is restored to pristine condition.
Business Hours
Services
Reviews
Most Mentioned
Everyone that I talked to/worked with was great, my car looks brand new again. Would definitely recommend to others!
They did a fabulous job!! Absolutely outstanding and so nice!! My bumper is pristine!! Olga, Mike and Jose were awesome! They cleaned my car and they found my missing earring!!! The attention to detail was immaculate :) 10/10 would recommend
They were really great! They were fast, kind, to the point, and even gave it a nice wash and I’m fairly sure they cleaned the inside a bit. They are pretty well connected with hertz that’s in walking distance for anyone who needs a rental and hertz gives a deal just for choosing Capitola auto body. All in all my experience was great. No complaints here
Poor communication, terrible customer service, rude and defensive staff, their phone system is not in service half the time so it makes it hard to get ahold of them, it took two weeks just to get an estimate for damage after waiting a week for an appointment, and not even a courtesy call or text to let me know it’s been completed so I could reach out to insurance, even though I had been getting automated texts throughout the two week period updating me about the estimate progress. Overall a regrettable and frustrating experience, a little bit of communication would have been appreciated and gone a long way to make a stressful situation easier.
I cannot say enough good things about this shop and everyone in it!! From Mike the estimator to the front desk agent Ivan, everyone was a total joy to work with!! They even cleaned my car and made her look so purrty 😍 the repair work was phenomenal and only matched by the customer service. Thank you so much to everyone here. Anytime I need car help, I will be back. And I have already told my friends. Great work, guys!
Fixed up my WRX after a low speed collision. Work is high quality, people were easy to deal with, and they even gave me a ride after the drop off. Highly recommend.
I was thrilled with the quality of the repair to my car. The people doing the bodywork are true artists. Not just anyone can do this job. The type of damage the hood of the car had- you need to have real talent and training to remove and repair the dents scratches, etc. The paint job afterward was tremendous. I was very concerned a difficult shade of metallic orange to blend. The paint job was perfect. When I got the car back, it had also vacuumed, washed and waxed. I felt like I was getting into a brand new vehicle. I highly recommend this team. Photos to come.
Great experience from estimation to pick up!! Highly recommend. Friendly staff, good communication throughout the process, and seamless experience working with insurance.
