AA Auto Collision Center in Santa Cruz

Very friendly, patient, knowledgeable staff who worked some magic on my van. These folks do it right. Hopefully I don't have a need to go back in for more work anytime soon, but if I do, they'll be the first folks I call.

This place is run by amazing people who will treat you like family. They were incredibly helpful, generous, and communicative while I was navigating a hit and run incident with my car. If you’re in car trouble, this is where you gotta go 👏 special shoutouts to Christian for always going the extra mile and helping make this experience feel effortless!

I love this place! Brian and Christian are direct, honest, and take great care of their customers.

The first guy I dealt with Joe was a joke. Sleepy used car salesman type. Should never had been allowed to work at a place as prestigious as a BMW recommended or certified repair center. The rest of the staff are friendly but the work has been Mickey Mouse on my i8 BMW. They returned the car to me unfinished several times and the new repairs are already falling apart. I have to go back again to redo the same work. Getting tired of this.

I had bad flat tire on Friday later afternoon. AA Auto Collision Center helped me finding towing Company and tire shop that they have stock of my tire within the business hours so I can drive home. it was close to 5:00 pm on Friday, Their decision and help were great. Highly recommend.

Our Mercedes bumper was punctured by another car, and we weren’t able to track down their insurance to help cover the cost of repair. It needed to be fully replaced. I took our car to Christian at AA Auto Collision Center, and he quoted me the repair both new and refurbished. The quote was much cheaper than another I had sourced in the area, and he was willing to go the extra mile to make sure we were taken care of. I dropped the car off on Wednesday afternoon, and had it back and fully repaired by Friday. Very quick, very helpful, and very honest. I’d highly recommend them to a friend. Thanks again for your time and assistance, and have a great holiday!

I was referred by another happy customer and my already high expectations have been exceeded. I’ve had two cars worked on in the past month and not only did everything go smoothly with repairs but Brian and Carlos went above and beyond in working with us. They made the insurance process easier, gave us reasonable quotes and the work was perfect. Locally owned, honest and highly reputable is the least one could ask for, but Brian and Carlos take extra care of their customers!

My fiance was in a car accident on the fish hook and it messed up her hood and bumper. We took her car to aa auto and Juan Carlos and Brian took care of her ( mainly Juan Carlos) Juan was overwhelmingly great at his job as the customer service rep for this company, he was very friendly and knowledgeable. He is the kind of guy you want as the face of your office dealing with customers. The job is not done yet so I will update the review later but so far we are very pleased with our experience with this bhsiness, it has made the accident much more bearable. Update: The fixing of the car took a bit longer than expected due to further damage that we did not know about, but the shop was very nice and they informed us every step of the way, which is a big deal when it comes to auto shops. I hate not being informed. The shop gave us a great price it was lower than they quoted us. Heavily recommended