Lexus Stevens Creek Service in Santa Clara

Outstanding service. Alfonso went out of his way to provide me with exceptional service. He preformed way above my expectations. It’s never enjoyable to bring your car in to be serviced. Somehow Alfonso brought enjoyment to the overall experience. He has excellent communication skills and earned my trust. Thanks to Alfonso and the first class service you provide, you have a new loyal customer.

Very courteous service from everyone involved. From Gerardo who checked me in, and the young man who got the loaner car and showed me how to drive it, and the lady at the service desk, and all the others that were working March 3rd, on the phone or in the service bays, Thank you for your great service. My car looked great when I picked it up. They serviced it and washed and vacuumed it all in good time. Sharon W.

I had a great experience at Stevens Creek Lexus Service Center. I went there with my Lexus for service including oil change and also for replacing the mirror on the driver side. Everything happened quickly and professionally. Staff was extremely friendly and helpful and kept me informed throughout the whole process. Will come back and would definitely recommend!

I am beyond grateful for the honest and transparent service provided by this incredible team. After purchasing a used car in LA County, a sudden family emergency required us to hit the road. When we arrived in San Jose, the service light came on, and since we weren’t familiar with the car’s previous service history, we decided to get it checked while in town. Having had a great experience here last summer when I needed tire assistance, I knew this was the right place to go. Once again, they exceeded my expectations! Michael, my service provider, went above and beyond, providing exceptional service with honesty and integrity—qualities that are truly rare these days. Unfortunately, dealerships often get a bad reputation, and I’ve personally had experiences where I was charged for unnecessary services at my local Lexus dealer. But here, I felt completely taken care of and respected. Thanks to this team, I can confidently drive back to LA, knowing my car is in great shape. Thank you for your honesty and dedication to excellent service—keep up the amazing work! MC

Consistently excellent service. Been coming here for about 7 years. Lately they replaced glass from an attempted theft. They did a very thorough job and helped me with a loaner for as long as I needed it. It was really great to rely on them during this difficult time. Definitely tracking for future car upgrade due to such caring service. My service manager was Jaime Armas

Jaimie was exceptional throughout the entire process. KDSS system had a leak only at 23K miles on my 23' GX460. Glad to still be under factory warranty. Thank you again to Jaimie and the Techs at Steven's Creek Lexus.

I brought my Lexus in for a routine oil change and i got assistance from Angel. Angel Answer all of my questions professionally. Once the oil change was completed, Angel went through all the things such as the tire thread, internal filters, brake fluid etc. to make sure my car was up to date and running smoothly. Car is running and looks brand new. Thanks again Angel!

This place is very nice and its staff is always very friendly, especially the person who helped me, Ramsin Pourgevargis. He was exceptional. He deserves not 5 stars but 10 stars for the service and my car problem. I wouldn't hesitate to return because it was an extremely good experience.