Skip's Tire & Auto Repair Center in San Jose

Ordered some tires from a shopping app and suggested to have them delivered here. I even payed little more for them to install them. The guy in the front really gave little effort to even help. I gave him where they came from,when they got there, and when I tried to give him my phone to see the receipt saying I had an app at 3. He "looked" for them,more like a quick peek. Said I wasn't on the list and he didn't have my tires. I moved from the parking spot I was at called the help center where I purchased my tires. Gave me more info. I went back shared my info and he said ok ill call you in a bit. 30 min pass he said we found them and asked to reschedule me for the next day. One, it's not my fault they lost my tires. Two I had an appointment and gave him the name of the person who set the app. Three I gave him my wife's and my name hoping he finds us again even tho I gave it to him the moment I walked up. Then when I gave him my wife's name (again) he goes mhh.....ok give me your keyes and then walks away. Doesn't say nothing else. So here I am still waiting for his lazy part and not wanting to do his job. It's now 4:51 and me still waiting. I think he put me all the way at the end of the line.

I called them, they told me they were going to repair my tires. I arrived at the shop, where the manager ignored me, sending me to hell. This tire shop is not recommended. Besides, the manager is rude, letting me talk to myself.hes peace I should replace the manager. He is responsible for what he does. I came from Hayward and needed my truck to go back, but he didn't want to replace my tires, and it was early.

Made an appointment to change a single tire that had a nail in it at 9:30am. 12pm I return with my car in the same spot I parked it in, when I already told them I needed to be out by 12:30 which they agreed to. How does it take 3 hours to change a singular tire and what the point of making an appointment time if you’re not going to be served in a reasonable amount of time. Don’t waste your time or money

Just off the 85 North in South San Jose, Perfect! Just got a big ass screw in my tire on the way to work. Called on lunch and made an appointment in minutes. Had plenty of lunch time left. Fixed it on the way back home. Very quick, super clean work. Thanks Skips! 👍🏼

I needed a simple tire balance. I called to ask for the price, I mentioned that the tires o have are over-sized M+S, and not purchased at Skips originally, and was told ot would be ~$30 total, maybe more if they are really big. I then asked if dropping it of would be faster than making an appointment, the guy said if I were to bring it in right away, it would take a couple hours, and making an appointment would be better. I made an appointment and came at 9am Friday. I specifically asked for a faster service to get my car back asap, and the car wasn't done for over 4 hours. And I was charged $100 instead of ~30. I was misquoted and what is the point of the appointment?!

I arrived just before closing. The female worked was rude and refused to sell us a tire. We even offered to buy four new tires. She kept replying, "we don't have the size you need." After my husband looked threw their stock and found the size of tire. She sent us to another tire shop over 15 miles away and was closed. We found a much closer tire shop. SUPER CHEEP TIRES a great shop stayed open to sell us a tire. The whole staff is very friendly there. Take the drive to Super Cheep Tires you will be happy you went here.

Immediately after Skip’s worked on my car it was making noise that I never heard before. I took the vehicle to another mechanic the next day. He told me that Skip’s left the bolt to the strut loose, as well as the nut on the axel. The stabilizer link was broken off and put behind the body, and they left a bungee cord under the hood. I included pictures. I had to spend over $2k to repair the damage Skip’s caused. When I contacted Skip’s for a refund, it took over two weeks to receive a (partial and insufficient) refund and the general manager said that I was only entitled to a partial refund because my car was returned to me in an “unacceptable but safe” condition. Next time I’ll skip Skip’s, and you should too.

I almost always buy tires here, because of the convenient location to my home and office, and the prices are generally competitive. That said, I personally always find getting new tires a hassle. I came in yesterday, having picked up an enormous lag bolt in a tire driving past construction, and needed a patch. Left work early and arrived at 4.30pm knowing they closed at 6pm, and they had 2 people ahead of me getting full sets, so they said the best option was to leave it overnight so they could work on it first thing when they opened today at 7.30am. Okay, not ideal, but it was a viable option since I live and work within 5 miles. Took an Uber home, and another this morning to pick up the car. Arrived at 8.30am this morning, thinking it might be done -- my car was sitting in the parking lot with the spare tire still on it, they hadn't started. It's now 9.45 am, and I'm still waiting. Flats aren't predictable, so I recognize they aren't able to accommodate everyone immediately -- I do wish my expectations had been set appropriately, so I could have Uber'd straight to the office, instead of here to Skips. Perhaps the oddest thing is there are a total of 3 chairs in the waiting area. Two were occupied by men, one of whom had his bag and coffee sitting in the 3rd chair. So I spent the first 30 min standing in the wide open & empty showroom, in heels. That's just silly.