2161 Del Franco St, San Jose, CA 95131, United States
If you are looking for an experienced Home Services Company that provides heating, cooling, water, and electric services, look no further. Established in 2003 with A+ Ratings from BBB and over 20 years of Diamond Certified, Service Champions in San Jose continues to provide exceptional care for their clients providing a trustworthy and worry-free service. The best part about Service Champions is that we provide guarantees for all of our services. If you need a repair—we will fix it right the first time, or it’s free. 100% money back guarantee.
I had Service Champion technicians Ninos and his colleague perform a comprehensive checkup on my AC and furnace systems today. They spent about 2 hours thoroughly inspecting my attic furnace and outdoor air conditioner unit. After the check up, Ninos provided several helpful suggestions without pushing for immediate purchases. He patiently explained technical concepts, clearly outlining replacement needs and urgency levels. Their attention to cleanliness was excellent - they wore shoe covers and cleaned up any dust from the inspection. I took advantage of their web special price which was an excellent deal. Highly recommend their service!
Our service tech was early and finished way ahead of time. I appreciate the level of communication S.C. provides. Our tech, Dominic was friendly, courteous and did a good job of explaining all he was doing. We have always had good experiences with S.C..
All my interactions with Service Champions have been great. Recently, Austin came out to check on my water heater and furnace, both of which are SOOOOOOO OLD. He gave me very good advice about next steps/options without being pushy or overwhelming, and let me know I could continue on with my current system if I wanted. I just appreciate that he took the time to give me full information on a number of paths forward, not just those that would result in a sale or upgrade. Good folks over there at Service Champions!
Service Champion sent Technician Anthony Gonzales to my home to service and check my gas furnace and electric AC. Anthony was on time, polite and professional. He methodically went through each area to test on my appliances. The Service Champion University is tops in this technical field. Technicians are vetted and hired only if they are the best. I have been w the company for a decade or more because of the quality of work they provide.
Javier worked alone and completed a very thorough job checking on the condition of a Heating system/ AC system/Pool heating and filtering system/ Attic insulation and Electrical installations. He asked appropriate questions and was interested in doing a proper inspection. It was surprisng that he still had the time to write copious notes, take photos, fill out forms, and then sit down to discuss all the pertinent conditions. He spoke well and carried himself as a gentleman at all times. I would consider him an excellent employee who is happy with his service and pleased to work for Service Champions. A keeper for certain!!
We are extremely pleased overall with Service Champions and will now use them on an annual basis! We have had another company come several times over the past few years that actually installed our air conditioning unit/heating system, when our thermostat continued to have issues. Oscar from Service Champions was thorough and knowledgeable and helped us get it functioning properly. He was also able to explain things in ways that we could understand which we really appreciated. We plan to request Oscar in the future if he is available.
Ryan came to our house to give us a repair estimate on our furnace. He was knowledgeable, friendly and honest and discussed with us whether to repair the furnace or potentially look at a new one as it is 15 years old. He set up a second opinion with a furnace estimator within an hour of the repair visit. Within two hours total, we had a good amount of information to help us make a reasonable decision. The cost of a new furnace is very high so we have yet to make a final decision but everyone we dealt with at this company (the answering service, the repair technician and estimator) were professional and nice!
Austin Weaver of Service Champions Heating & Cooling is a very knowledgeable, kind and reliable HVAC Technician! He really knows what he’s doing, and he delivers on what he says he’s going to do, and does this above and beyond his call of duty. He goes the extra mile to help out his client, like myself. He spends extra time if needed to bring about excellent result of whatever he’s diagnosing or fixing with the HVAC system. I highly recommend him to customers who need either maintenance check up or repair of their HVAC System! You’re indeed in good hands with Austin Weaver, who’s definitely an asset of Service Champions Heating & Cooling! With this said, thank you very much, Austin for all you did to fix my HVAC Heating issues!🙏🏻👍👌
Juan was very polite and friendly. He explained everything well and helped me order my new filter.
This is the third opportunity to utilize Service Champions for our heating, A/C and insulation needs. Always very professional, friendly, on time and instructive. Prices might be a little higher than others but the services they offer compensate for any additional costs.
Well done. On time. Polite. Nice guy.
I am very pleased with the service.. it was professional, efficient and respectful
Absolutely wonderful experience. Isaiah performed a maintenance tuneup on our system and was thorough and professional. He answered our questions and coached us through the pros and cons of some of our choices regarding an older furnace and a/c unit. He was awesome with our dogs and even brought in a heavy delivery for us unsolicited. Isaiah gets ALL the stars!
He explain me the problems . Base of this I have to think and to decide.
Isaiah is the best! When he came today for my appointment he was very courteous and knowledgeable and wanted to make sure that I understood everything. I am at the stage where everything is old, which I knew but he cleaned and inspected everything and made recommendations and further scheduling to make sure all of my concerns will be taken care of.
Service Champions, literally. MVP service on a Saturday, awesome! I recommend this team often.
Excellent service as usual!
Chris did a great job explaining everything to us for the work that I need to do.
Ninos Rihan was My Service Rep from Service Champions, on 3-20-25, to Inspect My HVAC & answer questions about Air Quality. He was on time, Professional, nice, informative, and considerate, and answered all questions I had. He, also, made some recommendations. Thank You Ninos, for Your Great Service! Richelle G.
I enjoyed meeting Isaiah. He is personable, professional and a delight to have in my home. He explained everything and was very efficient yet patient! Thanks for all you do, Isaiah! You do Service Champions proud
Great job cleaning my heating unit
Richard showed up on time, was friendly, neat, did the annual inspection, communicated well, and followed through on another service request. He was great the whole time.
Muhsin was very professional and knowledgeable, got to the root of my problem very quickly, and told me what I needed to do to solve it.
Good services, on time not knowledge of trouble shooting issues.
Rene Martinez was outstanding. Thank you.
Anthony is an excellent technician. He is very knowledgeable and thorough. He is respectful and outgoing and very professional. Anthony is a great asset to your company.
Very quick, professional and diagnosed the problem and fixed it.
Max P was thoroughly inspected the plumbing issue. Fixed it with flying color. Friendly & professional !!
Very punctual. Gave detailed about the equipment
Our technician recognized the problem right away! ...And fixed it! Nice guy!
Always professional, timely, and knowledgeable. Great work quality, communication, and honest recommendations.
They were great to work with, in and completed in one day , new furnace and AC. Have not had the inspection yet I m not worried about it. I highly recommend them.
The technician explained everything clearly to us. They were able to provide service during weekend and arrive on time, which was super helpful.
Oscar did an excellent job. explained everything he did. Very pleased with the job he did in my home. Recommend him to anyone
tech from Service Champions Heating & Air Conditioning Diagnosed the problem and was able to fix it quickly. I will recommend this vendor because they did such a good job and responded quickly to my needs.
Good service.
Technician showed up on time, inspected the equipment and answered my questions.
Very pleasant and professional.
Service Champions have been brilliant, with Ben being another wonderful ambassador.
Ninos provided excellent service to my home. He give him 5 stars.
Excellent performance by Andy Diaz who arrived on time and did an excellent job. He was thorough and knew just what he was doing. He continually took the time to relate to us just what he was doing, which we appreciated. I told him that should we ever have a maintenance problem with our equipment that I would call Service Champions and specifically ask for him to be the one to visit and fix the problem. Great job, Andy! Thank you.
Angelia was great at what she does for Service Champions, had answers for all my questions and very knowledgeable of her job.
Ryan continues a long record of qualified, conscientious, and personable technical assistants that Service Champions always provides. You can be proud of Ryan.
Service tech Ninos, was on time, worked quickly, efficient and answered all of my questions!!
I had a great experience with Dan Michie from Service Champions. He arrived in the stated service window, was very knowledgeable, and solved my issue in the same service session.
Anthony was on time and was very friendly. He did a professional job. He was very technically knowledgeable and thorough in his work. I was very pleased with his service. He was very informative and helpful, thoroughly explaining everything and answering my questions in detail.
Great service. Very happy with Juan s visit. He went over and above to help me. Installation of new furnace and air conditioner went off so well. Clean up after job was over was great. Am very pleased with my new unit and was happy with installers!
Ive been using them for over four years and have always had an amazing experience. They consistently arrive within 24 hours of me reporting any issues. Sometimes, their technicians even go the extra mile, like fixing my outside cabinet door where the furnace is located.Super professional and fast!
Fast, expert service. Professional technicians. Never fails to do the job correctly the first time.
Friendly, thorough, competent... even changed the toilet fixture that day. Will.follkw up.on his recommendations
Always very professional and courteous service. Really appreciate all of the inside tips and recommendations provided by my Service Champions techs!
Anthony provided outstanding furnace maintenance work.
Isaiah and his partner did a great job. They were friendly, efficient, and thorough. Their professionalism and knowledge of the systems was excellent.
Thorough work ethic. Worked on AC and heater for a safety check and changed out filter. Made timely recommendations for improving the amount of time the heater is on. Worked above and beyond by changing thermostat for us. Thank you Isaiah for all your efforts. VH
Max is amazing. Customer Service at its Best!!!
I am very satisfied with the technicians at Service Champions. Victor is great. He went out of his way to get the part to fix the heater. Thank you for being so helpful to your customers.
Xavier did a great job, knowledge and was able to explained to me the things that are being done and the benefits of why its best done the way it is
I would like to thank the gentleman that came out and worked on my house he was very professional he showed app on time I look forward to working with your company on future endeavors
Service Champions are the best! We have been with them for over 7 years and they have never failed us, NEVER! Their technicians are knowledgeable and helpful and always takes care of us.
Thanks Austin!
Service champion promise a lot, but delivery has been horrible. Weve had them install a new heat pump system over a year ago, and had many issues with it. They have done an offensively bad job at addressing issues, sometimes taking weeks and weeks of me calling them back, being told they will get back to me with an update, and then never hearing back. I cant imaging you can do much worse than this. We will never do business with them again.
It s not done yet but so far it s good. I ve still got some more questions to ask but Chris Grady has been great answering everything. Thanks. Done good job
All my interactions with Service Champion technicians and sales personnel have been positive. They listened well and worked to provide solutions that meet my needs and finances.
Great experience working with Service Champions. On time, friendly and professional, service technicians.
Jose was professional and interpersonal. He listened and responded to all of my questions. Jose is a great representative for Service Champions.
Service Champions has been my go-to company for 15 years with HVAC/water heater installations and home plumbing & electrical needs.They do it all! Advisors offer options, and technicians are friendly, knowledgeable and efficient. Believe the commercials!
Great job and support!!!
Heber was extremely professional and knowledgeable. Diagnosed the problem quickly and fixed it.
Service Champions are the greatest and do the job so efficiently. Anthony Gonzales always goes one step further in maintenance of our systems.
Ninos Rihan Is very good , at detail service HAVC . Over all 5Star
Jay was super helpful and great at fixing the technical issue which was complicated. He is very knowledgeable and pleasant to work with. Overall very happy with the service by Jay despite the hiccups during the process.
Victor did a great job and resolved the issue quickly. The furnace was up and running within minutes
Austin was extremely helpful and personnable without being pushy. He explained things well and pointed out my options. He is part of a great team at Service Champions which I have used for years .I feel he and they are honest and can be trusted Positive
Jay Belena is great. Polite, knowledgeable, well groomed. He is a real asset to Service Champions.
Angel is the best knowable service person i ever met. He is excellent. I will always request him to come and service our ACs.
Excellent and professional service by Bailey
The Technician CJ Mecham is very professional, courteous and very knowledgeable on his trade. He checked the unit, explains what he is doing and fixed all that needs to be done in a short time. Val
Excellent Maintenance Service company for Furnace , Air conditioner, and water heater. Andy Mendoza-Diaz serviced both of my houses recently. Andy was very attentive to details, clearly explained what to expect from each equipment, offered great suggestions, and overall did fantastic job. Truly Excellent Service! Highly recommend this company and specifically Andy to any home owner.
Arrived on the appointment time, reviewed what he checked and did and what needs to be done next appt date. He is knowledgeable.
Kenny is an exceptional young man. His work ethic is impeccable. He arrived on time, introduced himself, explained the aspect of the visit and was sure to ask if there were any questions or concerns. He was not in a hurry to move on and gave his full attention to the job which was a cleaning and maintenance of the furnace. A detailed easy to read statement was provided with a verbal explanation of what it all meant. Kenny also did a thorough check of the duct and intake ducts under the house and in the attic. Both areas required suiting up. He paid careful attention not allow debris from the powdery dirt under the house or the loose insulation in the attic track through the house. I am very pleased with his consideration. The inspection of the ducts is a bonus because of the assurance of what if any needed to be done and options were given. This was all for a very small and reasonable price. Well done Kenny! Thank you!
Very friendly and knowledgeable
Danny was very corrigial. Danny and his crew did a very nice job, and cleaned up great before they left.
Joseph was very knowledgeable and helpful in identifying areas that could improve our heating and cooling efficiency.
Excellent service
Knowledgeable, friendly and great customer service. Would definitely recommend. Found this business through Google search. Their high recommendation is real.
Oscar kept in phone contact with us as he neared our place, He arrived in good time and dis his job professionally and courteously. We would like for Oscar to be our technician again.
found a gas leak , eat: cost & 15 year age on unit , decided to , Install new unit ! Danny Aguilar 4 Star , Brought the issues up to Code , Took pics , trans: to me soo I & Inspector could see . Labeled the Elec breaker Amps: You can see he takes Pride in his work . I like him ! Jerry Lentz
The Service Champions technician was extremely thorough. Went above and beyond.
Anthony is a Service Champion. On both of the scheduled work appointments at our home he has diagnosed and repaired quickly and with excellent results. We will continue to schedule any home repairs with Service Champions Heating and Air Conditioning. This is a solid company with skilled professionals.
Joseph Herrera from Service Champions did a furnace tune up for me. After he finished the job, he reviewed the furnace condition and explained in details with pictures that put my concern to rest. Joseph is very professional, experienced and friendly. Overall, I am very happy with Joseph s performance and highly recommended!
Thank you once again for your exceptional service. I will not hesitate to recommend your services to others in need. It was a pleasure working with you, and I look forward to the opportunity to engage your expertise in the future.
This is a follow up service to check the water stain on the ceiling. Technician Jay is super professional and very friendly. He seriously analyzed the probabilities that caused the problem and provided suggestions accordingly. Strongly recommended!
Pham was very professional and pleasant and easy to speak to. He went over everything thoroughly. He was excellent.
Professional, knowledgeable, and friendly
Excellent service and explanation of what needed to be done and why. Price comparisons with competitors was provided. Work was done very quickly and within predicted timeframe, and all was explained so we understood clearly what had been completed. Thank you for your high quality work and service!
Víctor, the Technician, was very professional, kind and explained with detail everything I needed to know. I m very pleased that we called the Service Champions.
Quick and friendly service
Knowledgeable. Great customer service@
Jay knows the problem when the furnace started running and easily fixed the problem. My furnace was installed 6 days ago and only today that I got a copy of the contract that Kay sent me to my email. Good job And thank you Jay for a quick fix.
We have a maintenance agreement on our HVAC system with Service Champions and it is well worth the price. Our furnace stopped working on the cusp of a freeze warning. Ryan came over on Sunday afternoon, and quickly diagnosed and repaired the problem. He hung around for 30 minutes to be sure that everything continued to work. The total cost was very reasonable thanks to our member discount. I highly recommend these guys.
Thank you so much for your service!!!
He did excellent job .
Joseph quickly found the issue, fixed it and you could the felt the difference right away. Quick easy and fast resolution Great job Joseph!
My technician was very good, very professional and likable. He did his job quickly and was very friendly
Very professional and knowledgeable
Rene was friendly, knowledgeable and quickly diagnosed the issue. He explained my repair options clearly and without pressure so I could make the best choice for my situation. First time using Service Champions but will definitely be a repeat customer in the future.
Was very proffesional and thorough durin te ppointent. He explained his inpections and testing and did it with a clear explanation of his findings.
Anthony was very professional, knowledgeable and courteous. He gave me a good summary of the performance of my furnace.
A J and Micah were very professional and courteous while maintaining a respectful care for our house. Very happy with the service they provided.
Annual review of systems . Chris was thorough, thoughtful and personable . Took time to access systems with attention to detail . He is an excellent communicator and a nice person .Well done .. Thank you for your consistent good service .
Second time using Service Champions: once for electrical and this time for HVAC. Great experience both times! Adrian, our tech, was very professional, effective, communicative and just pleasant to talk with. I appreciate the cross channel service this company provides (HVAC, electrical and plumbing), and so far the work has been great for the two we have needed. I appreciate the ease of making appointments, the communication from the technicians and the work performed so far! Thank you!
Prompt on time and knowledgeable Mary and Mark R
It was great to work with Angelia, she showed us options that were available to choose from. She able to answer all our questions and described each level of difference between the product options. It made it so easy for us to choose the system that best suited our needs!
Technician Anthony was very thorough and fixed all the problems that were raised. He took his time to check and recheck the electrical and heating system.
Problem still unresolved, after months of trying to fix Positive
Excellent technicians that tune up the HVAC system ever year for the past 15 years. Professional, detailed and courteous and sharp!
Very professional. He explained everything well.
I m always happy dealing with Service Champions. They always have my back and give me great service. No hard sales and I feel they really work with me. Extremely happy
Oscar Roman, a Service Champion employee, came to our house to replace a burned out UV lamp in our HVAC system. Everything went well. Oscar answered all my questions as well as providing some pleasant and informative discussion during the replacement. I will give this employee a five star rating and mission accomplished.
Service Champions Technician, Victor B. was on time to perform our annual maintenance on our HVAC system. At the time he arrived my wife and I were hanging out outdoor Christmas lights. Victor asked me if we needed help with the lights. He said he didn t like me standing near the top of the ladder. We stopped hanging the lights. He took great care of our home and treated it as if it was his. He gave us a detailed explanation of everything he was doing as he was working. He left the house neat, clean , and orderly. He was professional and helpful. His demeanor and willingness to help us with our lighting is above and beyond what is what was expected. This is the quality of individuals Service Champions is hiring and retaining. We would Highly Recommend Victor and Service Champions to family and friends.
Totally happy with the great service and great customer service. Hes an asset to your company. Amazing
Been with them for more than 15 years that should say a lot for this company
Friendly, knowledgeable, helpful technician
Very knowledgeable and informative.
Melvin has helped us several times with our plumbing needs. He is professional, prompt, courteous, and careful. Always does a good job! Thank you!
Victor did a Great job and got my heater up and running in one day!
He went over and above expectation. Andy came to do an annual heating and cooling check on our system. He went on to check our insallation in both the ustairs and downstairs roof spaces. He was great! Very polite, very professional
Ninos did a great job. Very professional. Answered all my questions and took of of some minor issues. I would request him again.
Good advice from the person who gave us the assessment
Heber was great - on time, professional and thorough. Shower fixed, next week it will be the kitchen sink. Thanks Heber!!
Joseph tweaked my ac issue in minutes. Thank you.
Bailey arrived to perform routine maintenance on our HVAC system. He is an incredibly thorough and honest service professional. He is very patient and thoroughly explains everything to your satisfaction. He truly seems to enjoy his job! Highly recommend this service man and company!
We had an outstanding experience with Heber from Service Champions. He initially came to address a noise issue with our tankless water heater. After running a thorough diagnosis, he determined that the water heater was functioning normally and went above and beyond by recommending to his management team to remount the unit by inserting additional insulation layer and anti-vibration mounts between the unit and the wall to mitigate the noise issue. During his visit, we also mentioned a separate issue with our faucets, where cold water was coming out lukewarm. Despite this not being part of his original scope, Heber took the initiative to diagnose the problem and proactively took responsibility for fixing it. He even went out to purchase the necessary parts and worked tirelessly on the project until 7 PM to ensure everything was resolved before he left. His professionalism, positive attitude, and willingness to go the extra mile left a lasting impression on us. Were extremely grateful for his effort and dedication, and we would wholeheartedly recommend him to anyone in need of plumbing services. Thank you, Heber, for your excellent work!
Joseph Herrera from Service Champions Heating & Air Conditioning of San Jose did an awesome job for my HVAC maintenance. He was professional yet friendly and explained all the steps. First, he gave an overview followed by details on health of my system. I look forward to my continued business relationship with Service Champion team.
Professional, prompt & thorough.
Dominic Serrano provided good service. He was professional and gave a complete explanation of the condition of my furnace and AC. He experienced an issue with the thermostat not powering back on after the tune-up was performed but was able to resolve this within a reasonable amount of time. Thank you.
Excellent Job - very clear action by Chris!!
Andy did a good job, very professional
Very helpful, knowledgeable and courteous.
Bailey was very polite, knowledgeable, and efficient. I hope I see him again.
Set up an action plan for the future potential purchase of a heating system for my house very informative.
Dominic was friendly and courteous and very helpful with information that he provided
Armando came out today to flush my water heater. As usual Service Champions staff always go above and beyond! I highly recommend working with their team for heating and air and other services!
Chris could not solve my problem. However, he left me with valuable advice and knowledge.
Knew exactly what to do. Couldnt be better (furnace)
Friendly. Answered the few questions I had. Appeared knowledgeable.
Oscar did a good job servicing our furnace. He also went to our crawl space to check if an air scrubber could be installed, unfortunately we couldn t. But, he discovered we have a bad leak on our plumbing which could be a big problem if not given immediate attention. Thank you, Oscar, for discovering the leak.
My heartfelt thanks going out to Service Champions!! I appreciate all the many services you provide!!
Victor was very knowledgeable and thorough for our hvac inspection
The service technician, Dominic Serrano, was very helpful in recommending upgrades (i.e, attic insulation, surge protection, etc.) during our recent HVAC system maintenance appt. He conducted himself in a very professional manner; but was at ease when speaking to me at a non-technical when asked I asked questions or reviewing his findings and recommendations. We will likely act upon his recommendations in the months to come.
Absolutely the best experience Ive had in a long time. Jay was thoughtful, courteous and performed and explained as he worked on our issue. We are beyond satisfied with how the job exceeded our expectations. The whole team was easy to get along with. Highly recommend Service Champions to everyone!!!!
I was hesitant on whether or not Service Champs could deliver on their promise of low-cost yet high quality service and maintenance. They delivered above my expectation. Our service rep Bailey did a thorough job on site and Paula was professional and helpful with her scheduling and communication. This company is setting a new bar on service for HVAC, water heaters and various home installation, repair and maintenance. I definitely recommend.
Anthony did a great job. He thoroughly checked my furnace and heating system in a very professional and efficient manner. Thanks for the great service!
Isaiah Wade performed our annual HVAC maintenance this morning and did an excellent job! Hi was kind, professional, and explained everything he checked. He was also clear with his evaluations and recommendations.
Excellent service
Service Champions was very responsive on a Sunday. The tech Angel was knowledgeable, helpful and courteous. Top notch!
Oscar was very thorough and provided a lot of details of what he was inspecting on. He went above and beyond to inspect the crawlspace and attic to check on the insulation and air duct.
Anthony was fabulous. Professional, knowledgeable, thorough. Honestly couldn t have asked for or hoped for better service.
Chris Verbin from Service Champion was on time, as well as, incredibly meticulous and professional! He provided the exact service I scheduled and he also informed me with the best options for the longevity of my heating and air system!
Heber Orellana came to my home to install a new faucet in my master bathroom. Because my house is so old, it turned out to be a more complicated process but he did an excellent job and explained everything as he went along. I was very pleased with the finished job and would recommend him to anyone.
Great service
Anthony Causor was extremely efficient and clear in his communication for the maintenance he provided on both heating furnaces and a/c compressors. Very polished and articulate in appearance and explanation of the services that were rendered today. Also, his colleague Edward was great supporting him! Thank You Service Champions for hiring and retaining professional staff with integrity!
Andy was extremely knowledgeable and took his time inspecting all of our systems. Very friendly, answered all our questions, and gave good recommendations. Id highly recommend him.
New duct work also which included another company removing asbestos. Lots of activity. My husband uses a walker and cane when going to bathroom. Lots of equipment in hallway and appreciated giving us access to bathroom. The new furnace is so quiet compared to old.
He was curtious and very informative very informative and pleasant
Jay was very competent and fixed the problem. Thank you
My father raised me right and used Service Champions for his electrical and HVAC needs, and I have continued with family tradition. Today, Jose came out for a mini-split consultation, and the unit was installed 4 days later also by a very polite and efficient team. Jose was very polite, friendly and knowledgeable young man. Service Champions is the go to company for your electrical, HVAC and plumbing needs! *2025 Update: Service Champions installed a new furnace, water heater and AC unit. Xavier and Edgar were very professional and friendly, they always had smiles on their faces and answered all my questions. The quality of work, integrity of their hard working employees and customer service is unparalleled and I highly recommend! Abraham did a great job leading the new ductwork project with friendly and polite communication. He always had a smile on his face too!
Jake did an excellent job in explaining each service procedure and workings of the systems. He was punctual, very polite, very clean and pleasant.
He was a smart business man
Anthony was very punctual and did furnace and AC maintenance. He was thorough and provided information as he went through the process. Very pleasant person.
When my heater failed on a Saturday just before I was leaving my wife at home for a week I tried to get it fixed before I left. After several attempts I was lucky enough to find Service Champions. They responded immediately and we were up and running in a few hours. Anthony Gonzalez did an amazing job. They truly are champions.
I was scheduled for 8-10am appt. for WOW A/C tune up I got a call from the office at 730am letting me know my appt tech would be there 8-830! usually, other service companies 8-10 means showing up at 10 or after, and that correlates to half your morning gone. Jake Owen arrived within the time frame. His professional appearance and demeanor was appreciated, and also how 1st contact with customer should be. Jake was very knowledgeable, and explained everything in a way that made me comfortable. after he was done with inspection, he summarized findings and advised appropriately. then cleaned up area. I was very satisfied with Service Champions so much that I signed up for the maintenance value plan (MVP) for one year. Im very picky who comes in my house for servicing. if they dont pass the 1st impression part? its a no-go. based on my experience, these guys are number one!! thanks Jake for everything.
Professional service with concern about doing the right things and do the right things right --- with a smile
Muhsin was great to work with very knowledgeable and took his time explaining everything to my aging father. He answered his questions and was very patient with my dad. Thank you for going above and beyond with your compassion with my dad.
Nino was professional, personal and polite
Hired Service Champions to check on why heater wasnt working. The technician Adrian Urena came out to investigate and discovered and clearly explained the issues. Basically, what ended up happening, since my unit was very old, was to have service rep Ben Avila come out to discuss next steps. Both of them were easy to work with and took the time to explain what the work would be. I m now in the process of getting a new heater system installed. will my post update when completed Update: OMG!! The crew of Fares, Oscar, Yahir and Tu completed the job of installing the new heater unit with new thermostat controller and all of the air ducts ( upstairs and under the house) including a new outlet in the kitchen in ONE DAY!!! They kept me informed of their progress and explained everything that they did. I cannot thank them enough for getting the job done so efficiently and so quickly!! 10 stars !
Overall, the service is good. The issue was not resolved because the issue seems quite big, but Joseph is patient and explained a lot of details. Will request more maintainence service in the future.
Technician is very polite and professional. Highly recommend this company.
Chris was very knowledgeable and advised me on a very prompt solution to the furnace repair. He was very polite and I thoroughly enjoyed his visit (s).
Andy was very professional, thorough and courteous. He did a far more superior job than your previous serviceman. Very satisfied with his performance! Thank You!
Baily was clean cut and professional. He was friendly and caring, making sure that he put on his bootie whenever entering the house making sure my house was as clean as when he entered. He did the necessary maintenance and tune up and had some recommendation but there was no pressure to buy or upsell, which I appreciate.
Maintenance service done. Good job!
Angelia was very pleasant & efficient.
I request the furnace tune up. Isaiah Wade did a pretty good job. Explain every steps he does and help me understand the whole process.
Professional and efficient
Heber completed a tough plumbing job is a professional and competent manner. He worked quickly and thoughtfully throughout the shower repair. We have had a representative from your company here three days and each one has been personable, professional and extremely knowledgeable in their area.
Great guy very knowledgable and willing to answer all my silly questions.
Service advisor, Mr. Chris Verbin, is very knowledgeable, courteous, informative, responsive, patient, helpful in general. I m very happy to work with him.
Technicians are knowledgeable but management is pathetic. They are not able to route them in a timely manner. MVP is not worth at all. Tune-ups never happen on time. Repair charges after MVP are not cheap too.
Very professional and thorough !!
Oscar arrived right on time, was careful with booties on his feet, immediately dealt with the problem, double-checked that all was working correctly and even helped me by replacing the burned out attic bulb with a new bulb I gave him. The convenience of being a Service Champions VIP customer is priceless. I called this morning with the problem and received a 4-7pm appointment, accommodating my busy day. The expertise, considerateness and good manners of their service people is amazing. I would not do business with any other company, no matter how much I could save. Peace of mind and trust are worth their weight in gold.
Andy Mendoza-Diaz was professional, pleasant and thorough. Clearly explained the recommended work and after completing it - showed me the the test results indicating it was functioning as it should. (He also explained other Service Champion services I had inquired about)
This call was a simple restart of the pilot light on the water heater, but it was a bit tricky and I couldn t get it to go. Max explained the process and did some additional checks just to make sure all was well. So happy he was able to come so quickly and that hot water was again restored. Update 1/21/25: same water heater, now was identified as a problem with the unit that was installed. Armando was calm and courteous, quickly settled my concerns for a quick resolution. He ordered a new water heater and set up a warranty installation for tomorrow morning. I so relieved!
Excellent, patient, kind, trustworthy, informative and extremely helpful.
Victor was profesional and knowlegable plus fríendly.
Friendly. Thorough, knowledgeable, competent
Isiah was very polite, professional, and efficient. The work was completed in a timely fashion as well. He also suggested a few future options as well, to prolong the life of the HVAC system. Very pleased with the work!
Prompt, quick service and very friendly.
Xander called and said he could arrive early, which he did. He found the problem quickly and got the heater up and running. He checked the ductwork and found no problems . He is a very professional young man.
Austin has excellent customer service. He is knowledgeable with the service that he provided.
Very professional and detail oriented.
Heber Orellana arrived on time and was efficient inspecting the water heater and deciding on two possible remedies. He answered my questions and I chose replacing three bad parts rather than a new water heater. Thank you Heber. I was satisfied and look forward to Service Champions replacing the parts.
There was water pooling by the furnace. Nino diagnosed the problem as a faulty condensation pump. He was able to replace it quickly and found that a circuit breaker had been tripped as well. His fix took care of both problems. Very happy with the results.
Were very helpful and flexible in scheduling and the technician was knowledgeable, efficient and a pleasure to work with
Bailey was informative, professional and very helpful. He clearly explained the issues and steps to be taken. He gets top ratings from us and we would like him to do further service calls when needed.