1035 E Brokaw Rd, San Jose, CA 95131, United States
At AAA Owned Auto Repair Centers, both Members and non-Members alike can expect quality service, straight talk, and great value. Whether you're in need of factory-scheduled maintenance or vehicle diagnostics and repairs, our wide variety of services are performed in state-of-the-art facilities by technicians certified through the National Institute for Automotive Service Excellence. Enjoy free coffee and wi-fi while you wait, or request transportation to work or home while we work on your car. Plus, AAA Members receive 10% off labor costs and get an extended 24-month/24,000-mile warranty on all parts and repairs. This location has a Smog Station for testing, inspection, and repairs.
I rarely leave reviews, but the team at AAA San Jose Brokaw Commons truly deserves recognition. From the moment I walked in, I felt welcomed and taken care of. They handled my vehicle service with professionalism, transparency, and a genuine sense of care that’s hard to come by these days. Every step of the way, they kept me informed and made sure I understood what was being done. It wasn’t just a routine service — it felt like they actually cared about me and the safety of my car. The team worked efficiently, answered all my questions without rushing, and treated my time with respect. This wasn’t just good customer service — it was excellent. You can tell they take pride in their work and genuinely want to help people. I left feeling confident in my vehicle and grateful for the experience. If you need car service and want peace of mind, I highly recommend stopping by this AAA location.
The automotive staff was very professional, detailed with information. Very satisfied and will recommend this facility to all my friends going forward.
My service and adviser were good.My car is running great and I can stay in it without smell the horrible oil smell.Thanks everyone who was involved on my car service.I will see you on my next service.
My experience with renewing car registrations( so far) has been wonderful. Yesterday Angelina helped me- she went above and beyond. She was very patient, pleasant and professional . The check-in process also has been very smooth. I am always greeted by an associate who is very polite and professional ( yesterday was no exception). I will definitely recommend this place for their DMV services.
Very professional. Very timely and was able then to utilize the AAA DMC section in SAME building. One stop shop!!! Used them before this visit will use them again in future.
The helpful staff attending promptly to my repair request and had me out in under an hour. The staff was pleasant and professional.
Fast and friendly service. Got my car back on the road quickly. I got all new tires put on and no issues. Also was offered a complimentary Lyft ride to pick up my car.
Came for 10 AM appointment. The mechanic got to my car at 11:44, took a drive and back in the repair bay at 11:48. Let's see how long it's going to take for oil change and transmission fluid flush. Off the rack and out for a drive at 12:34 PM. Paid and got out at 12:53 PM. 4 miles test drive.