Spider Auto Glass/ Spider's Garage in San Jose
479 Horning St, San Jose, CA 95112, United States
About
Auto Glass Specialist, Ceramic Pro Professionals, Rock chip repair, headlight restoration, detailing
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Spider is the best! He is friendly, responsible, and knows his stuff! I’m going to have him come back and detail my car! Best service I have EVER had! I’m a customer for life!!! I had Spider come back as I stated I would above! My car looks like it just rolled off the showroom floor! AMAZING work! Next week…the interior! Can’t wait!
The sunroof was stuck and had a little air escape. On bumps the roof rattled and at freeway speed the noise getting inside was very loud. I was looking a someone to just close the roof to resolve the problem. I found Spiderglass online and contacted Raymond the owner, he responded to my text & online form. After the initial diagnosis he assured me that he could fix the issue. To my delight he fixed the motor and now the roof opens & closes. Raymond works with passion and did a great job. See the pictures if you are facing any sunroof issues don't waste your time searching or going to others. Reach out to Raymond and be patient - he will respond. You may find my review on Yelp as well - that's because i am really happy because he resolved this problem in time for my planned road trip
I started my search to have my panoramic sunroof fixed in November 2020. I live in Oakland and I don’t mind driving out far to have work done as long as I get a good feeling about the people I’m working with and they have good customer service. I’m sure many of the people I requested a quote from could have done the work but I’d rather give my money to someone that treats me well. When I first reached out to Spider Auto Glass they replied promptly. I’m inquisitive and Raymond’s answers were always informative. I set up a same day appointment and I was greeted by Scott when I walked in. Scott, told me exactly how the process would work and Spider Auto glass didn’t deviate. No bate and switch, no beating around the bush; just straight forward answers. I loved that. Once my parts arrived I made my appointment and Jason made sure my car was ready before the estimated time. I highly recommend that you work with Spider Auto Glass! They’re competent and trustworthy. A rare thing these days. How ever far you may be Spider Auto Glass is worth the drive to have vehicle repaired. Look no further these guys are the truth!!
I initially wanted to come here for my windshield replacement due to the great reviews and having been highly recommended by a friend. The day before my appointment, I confirmed if the parts are all in and they said yes. The next day, after dropping my car off for 1.5h, they told me that there were missing parts, and agreed to make up for it by doing mobile service, which is fine. They'd also call to reschedule when the parts arrived. No calls received and when I called them back to reschedule, I was told that there'd be an extra charge for mobile service. Also, prior to dropping my car off for repair, I covered the seats with cloth to protect them as the seats are premium leather and a unique color. However, when I went to pick my car up, I noticed the cloths being removed. There were also fingerprints with debris on car paint, which to a car enthusiast, is very disturbing.
Amazing ceramic coating job on a brand new Porsche Macan. Highly recommend, don't go anywhere else. Got questions? Call or text them, they respond fast.
Recommended by my mechanic to fix sunroof. Did an excellent job for me, very reasonably, and couldn't have been nicer. Observe the signs posted near the counter in the customer service area. They describe the attitude and understanding that are the mainspring of the business. I've seen signs; I haven't seen this. A freebie to take home and contemplate. Near downtown/ Japantown. Easy to find if you know; probably not so easy otherwise.
So I came in for a window because it got broken into. They said I could get it same day but, there was a problem with the shipping and I wouldn't get it for a couple days. They offered to patch it up for free while I wait for the glass. Great customer service, will definitely recommend coming here!
Stopped by after a huge rock from the truck I was a lane away from hit a pothole in the road. Since it was a bullet style shaped crack in the glass I went down to Spider Auto to get the crack sealed. I noted the crack in question telling them another one on the opposite side of the windshield wasn't as bad. Fast forward 30 minutes later not only did they fix both cracks sealing them bith, they also gave me discounts to check-in and like them. I would definitely come back again if I needed more work done!
Great guy
Professional
Excellent customer service...I definitely recommend them. I would take my car back for their business
Went in for windshield replacement... the wait was minimal. Got a text that it was done before I knew it. Definitely quality work at a reasonable pace!
Fixed my cracked windshield on my Odyssey and worked directly with my insurance. They were able to calibrate the lane departure sensors as well. There were also able to replace my window motor/regulator quickly on my Subaru Legacy wagon.
Not taking on any customers or appointments
Great service, quick and inexpensive
Over the phone quote on an e30 318i bmw 91 got priced at 275 get there guy says what year did you say? Me: I said 91 him: well you told me 98 me: nah man this car only goes to 91 him: well you told me 98 Im not going to argue with the guy, I leave it be. He then said that the price will now be $350 I then reply Ill have to think about it. (Ive gotten better quotes) Then he goes on down playing all other shops work saying they won t be doing a good job. look man first you didnt see if my gaskets are bad or not you just assumed and ready to up charge me. honesty is all we ask for. Stop downplaying others craft, they work just as hard.
He said 25 min and it was exactly that. A rock hit my windshield and It bummed me out every time I got in my car because it was right in my view. Spider man (Raymond) you are amazing. I was recommended by a friend and let s just say I got in my car and was HAPPY. It was like nothing happened. I didn t know what to expect but I m 100% satisfied and I HIGHLY RECOMMEND. He s a great guy and he does an amazing job. I will be sending business your way. Thank you again and again!!!
Went above and beyond. And I mean beyond. Had an issue with my sunroof for a very unique car. Kept me in the loop about what was going on with it. I mean they went out of their way to make sure I was satisfied with the work that was being completed. Will definitely go back if I ever have any other window issue. Can not recommend enough.
Have an Aftermarket Inbuilt INALFA840 Sunroof Glass/Track that Ray replaced for me, I Commend his impeccable customer service, actively working closely with me throughout the whole process to get the job done(help Identify/Hunt Missing Parts, Installation Warranty, Referral to Upholsterer) ON TOP of all that I also received a great price on the work! Go get your glass fixed at Spider s, clean cut service
Spider repaired the sunroof on my car that the dealer wanted $3500 to replace. He s a genius who took the time to analyze and FIX it and his rates are more than fair. Thank you Spider!
Great service, very good communication and very punctual. Didnt try any bait and switch tactics. Prices quoted were exactly what he charges. Highly recommended.
Took my old Suzuki XL7 SUV with leaky sunroof to Spider. Raymond was pleasant and fixed the roof leak. He also fixed my Gas Gauge displayer issue that was displaying gas level erratically. Service pricing were reasonable and on target. I am happy with Spider and suggest it to others.
Raymond is a professional and knows what hes doing. He knows how to treat his customers with respect and if theres any issues hes willing to resolve the problem and make sure the customer leaves happy. His prices are beyond Fair. I recommend for anybody that needs any kind of vehicle glass repair to check spider Auto Glass first! We took our Lincoln navigator to him and he took care of the problem without any hesitation.... I highly recommend him.. thanks spider
Spider is amazing. My rock chip disappears like magic.
I went to have my front passenger window and my windshield window replaced. Awesome service the prices were excellent. They have glass warranties as well. They also inform you of any additional problems they notice when they do the installl and not just by word they will show you pictures as well.
Moon roof of our Acura MDX had some issue , seems like there was a bend or mechanical deformity. The authorised dealer said it would cost around $1200+. When we took our car here , they helped to fix it rather than replace it.They were very professional, friendly and affordable and the fix cost us less than $100. When it comes to fixing sun/moon roofs these guys are the best. Before spending too much money on authorised dealerships a visit to these guys is highly recommended.
Brought my Ford F150 to repair sunroof. Great job and prompt service. Friendly staff and great price. Highly recommend.
Thanks Scott for taking care of my rock chip. Did an awesome job! You can t even notice it!
Fast, friendly staff! They were even super accommodating with my two kids while we waited for the repair.
Service and attention of the best
Lousy drivers you have there: barely avoided your truck that turned left into the far right lane of a the one-way of N 10th Street only to careen across the same-direction left lane without looking and nearly took out my car and me, turning in to your own business. NOT IMPRESSED.
Was the only place in town to have a window for my Subaru, called first thing when they opened and was able to get the window replaced by noon. Really great customer service and probably the best price I found too. 10/10 would recommend
Raymond and his crew brought my 2015 LS back to life. Black cars matter there. These guys put alot of effort and detail into their work. Spider Auto Glass is an absolute hidden gem!!!
They helped me to replace my windshield. Thought it would take them longer to get the glass, but I called them in the morning and they were able to get the glass and replace it in the afternoon. Cool shop and the job was done perfect.
Fixed my window like new, stuck to the quote and had it all done on time.
Great work
Brian and the Team of SpiderMen did a fantastic job of repairing the sunroof on my 2004 Ford Expedition. After causing me a worry for too long (rain!) and calling all around for ungodly estimates - these guys really came through. But then they got me real GOOD with their superhuman cost to fix it!Bye to the birds and fish in the waiting room(!). Out the driveway, turn ONLY left - with $85 less in my pocket!Thank you Gentlemen!!
Brian and crew are honest, quick, and professional. Prices are hella reasonable too. They have birds inside too!
Great advice for maintenance to keep your car clean on your own.
Great service, friendly staff, and a great price.
Vey quick & they are pro in chip repair..
I had a cracked windshield for over a month and they were still able to fill it in.
Friendly service, easy to make appointment, clean nice environment, quality work. PROPS!
Price and customer service is great. I had both my corner window and front windshield replaced and they came out perfect.
Quality work, had them do a 9H coating and they held the car for an extra day to make sure it was perfect. Extremely responsive via phone and great customer service - all around 5 stars.
1. Way too long waiting time until they started to work on your car, thou you had an appointment. 2. A big Mexican guy totally lifted my hand break way up high and totally messed it up. I ended up spending money adjusting it back at my mechanic s! 3. I ll reserve my comments on the work they did on my window.
Friendly staff and educating how they do step by step
Friendly staff, quick & efficient work, affordable price, and all around a job very well done.
Fair prices and great, quick service. Got my windshield replaced here in slightly under their estimated time.
Excellent & fast service, convenient location!
I had a pretty big rock chip. These guys got most of it removed (almost undetectable from the outside). I was in and out of the shop under 20 min (on a weekday morning though). The guys are friendly and the shop has a clean and comfy area to hang out while waiting.
The best experience by far. My windshield was replaced promptly with good work quality. No tapes not curing time, all seals are good. Very happy and have no problem recommending them.
Great service, pretty quick too. Highly recommended for rock chips.
Great service, very quick, reasonably priced. Highly recommended.
Great service
The best service and work!
Quick, efficient, reasonable!
This place help a lot, Raymond can answer all the questions
I used windshield service back to when Raymond was in SF. Somewhat recently had windshield replaced on my s2000 at his new shop in SJ. I love no bs business handling and always clean and professional execution. Hes my go to guy for windshield related work.
Got my windshield replaced and also had it patched when a pebble caused a new crack to form. Will definitely return.
Great pricing and made sure I had the correct windshield before installing. Asked if I wanted the top quarter tinted or not. Friendly staff.
Great place, fast service, worked well with insurance... and we even played with their friendly dog.
These guys are amazing! I recently called in to see if they could replace my windshield and vent window on my Toyota Corolla same day. They took it right away and the job was done in just over an hour. This is a mom and pops place so the guys take great pride in their work. The quality of the the job was terrific and the glass was the original kind that came with my car. Not to mention the staff is very friendly and this store is a cool place to hang out in. They have awesome salt and fresh water aquariums and cool posters and artwork to look at. I definitely recommend Spider Auto Glass to anyone and will do business with them again in the future!
Great customer service! I brought my car in to have the passenger side window replaced after a break in and not only did they fix it at an incredibly affordable price, they also fixed the rock chip in my windshield which I didnt even mention to them. And to top it off they didnt charge me for the windshield repair!! I would highly recommend this shop!!!
Spider Auto Glass replaced my windshield. The staff are very nice. My questions were answered on the phone before making an appointment. Once they got our windshield, we dropped off the car, came back in an hour, paid the deductible, and off with the car and the new windshield. They had us check the new windshield and informed us not to wash the car for three days before we took off. The process was smooth and the installation was great.
Always great custom service when you need it the most!
Big five stars for Spider Auto Glass. They have helped me out many times now. My track car needed a new windshield and a friend recommended these guys. They were able to get me one installed by the next day. When I turned up to have it replaced I realized that they sell other car parts as well and detailing services. Came back with my Supra to have a full Ceramic Pro coating done. Couldnt be happier!
Ive been here for lots of things. They are very professional nice and very helpful. Ive had my front windshield replaced by them very quick. I take my car here for all my needs. Ive gotten oil, diff, tranny, breaks, ceramic pro, car washes, many more. They do very good detailing my car looked better brand new after they got done with my car. The coating works very well after track days jus spray and most track dust from the breaks jus wash away. Would recommend to anyone. From Corolla to Ferrari take your car to them and they will make it better then new.
Loved the experiences! Jason and Raymond were both very kind and patient, to tell me whats going on to my car even I just asked them to detail it for me. The detailing job was very good and its still lasting, thanks to Jason! Ive went back for several times for chipped glass with my friends and Raymond would always take good care of it.
