The Home Depot in Salinas

All good

Website is VERY SLOW and poorly designed. Staff is predominantly ignorant and unwilling or unable to help or answer most questions. Poor selection and overpriced for value. I wont be using this store in the future.

Good luck getting help by phone

Gr8

Horrible customer service!!! Yikes!!! Looking to buy a counter stove and no one will help me! Just pointed to where stoves where at! What happened to customer services!

Switched to Ace

All good thanks for all your attention

If they dont have it, you dont need it!

I have 30 minutes just for a blade and any body come to service its ridiculous

There are types of construction tables tools

Clean and friendly.. just a mess everywhere

Worst customer service I have ever had. Will never come back.

When I have to

Good selection of plants

I used to buy Ryobi tools because it is a Home Depot brand, and they could be repaired on location, but that has ended. I will consider other power tool stores going forward.

They have such a assortment of household & garden items. Also lumber, nails, screws etc. Outdoor irrigation needs. Many more items!

We always come here to get paint. Wide selection. Victor at the paint desk is awesome, very thorough and professional.

Was gonna buy 1000+$ worth a wood but told me my limit of cuts was going to be 5 cuts only because they needed help other customers meanwhile there are no customers and meanwhile they re just walking around on their phones SMH had to go give my money to Lowe s

I ordered a kitchen in October. We are at the end of March and I still dont have all the pieces. Kitchen tops are now discontinued so Im stuck with part of a kitchen. Go to Lowes.

Good place to find materials for any needs

I like the home depot

The Home Depot is simply the worst model for a retail establishment thats ever been designed. Good luck finding someone in a store that can help you, better luck trying to get a human to answer your phone call, and youre more likely winning the lottery than having a good experience at one of these awful stores. Theyve designed the entire customer experience to cost as little as possible to The Home Depot - minimal labor who have no relevant training or experience, combined with minimal customer service who are never available. TERRIBLE, AWFUL, SOUL-KILLING EXPERIENCE.

Can buy or order online DIY needs.

Nice place to go

Service was good,in stock items available,garden center check out is a lot better.

Friendly staff and clean store

Dont like the fact that the anti theft program personnel is literally waiting for the receipt to be printed out to verify your purchase. I understand that they need to check but please give me space to move around and not harass me like that. Patty please let the customers shop and pay and wait at the door to check the receipts, its annoying.

My favorite place , just like Disneyland lots and lots of things to repair your home garden and many more .

Was disappointed about some services, contacted the customer service department and they took care of me expeditiously!

Love there costumer service there

Unfortunately you have to order a lot of products and wait?

With trading hours like these!! This place is perfect

Always find what i need

Always helpful and find what I need

Best hardware store in area.

STOP IT! Cool hardware store and at holidays they just have some COOL things.

I bought a GE high efficiency smart washer machine. It does not have cold water. I have called Home Depot to ask for a return. They do not accept returns on washer machines. I have called GE repair dept. and either they hang up on me or they use an excuse for not to repair it. I am very, very unhappy with this purchase.

Generally, I like Home Depot stores. Here is a good stuff, always friendly and open to help you. But I just wanted to direct my words to this store management. Why it s always dirty outside on the parking lot. Garbage is everywhere. It looks like management doesn t care about outside at all. Why? Arent you ashamed? It makes your reputation very bad.

Garden center section had little selection of plants pots, fruit trees, and shrubs

Always find what I need. Picked up some paint sample card for a future project.

My wife went to pick up some materials that were 380lbs. She asked customer service for assistance, waited, and later was told to just take care of it herself. Awesome service! Went to Lowe s they loaded it right up.

Its ok

The Home Depot stands out as a reliable provider, consistently meeting my needs with impeccable timing. This store is more than just a retail space; its a haven for those seeking efficient and trustworthy options for their home improvement or maintenance tasks. Regardless of the scope of the project, be it a minor repair or a substantial renovation, The Home Depot offers an extensive range of products. Their shelves are stocked with a variety of tools and materials, and their team is always ready to provide expert advice and support. For me, and many others, it is the first choice for any home-related requirement, known for its convenience, variety, and exceptional customer service.

Everything comes thanks very good cervisio Thank you

They usually have what you need

The service has been lacking the last several times weve visited. They have been even quite rude at times. Just visited again. We always have issues with curbside pickup. So this time we went in to pick up the order and it took quite some time.

Love it. Always vary helpful. And vary pet friendly. Gave my dog a treat. Vary cool.

middle aged man in the construction and lumber area seemed annoyed when asked for help. If he does not want to help they can simply refuse. Just stop giving negative attitude towards customers. I was having a good day trying not to be too much of a hassle and even offered to wait if he was busy but the guy said he could help me but did so with a bad attitude. and basically wasted an entire day to work on my project. Some of us do not have big fancy saw at home to finish cuts on wood and if they get the cuts way off by more than a quarter inch, just wastes my time because i cant even go back to have them remove that much off the plywood. I had nice big cuts and yet the guy failed on purposed. 6 out of 8 were correct to the mark but 2 were over 1/4 inch off. not a mistake there.

Nathaniel @ the customer service desk (to order garden bricks) was very patient & helpful

Good big box

There are two things I go to Home Depot for, to buy what I need, and to check out the daddies. Jokes aside, usually HD employees can never help me because its not their department, but today, I found help without a problem, friendly employees, no complains today.

Employees are great

Love this store

Got what I went for and even was given some help by a HD associate.

There is still no good customer, when you do see an associate before you know it they disappear. You use to be able to show Military ID and get the discount, now you have to get verified which that is what Lowes did, I was disappointed that this wasnt in place from the beginning.

Not to busy today. Usually my go to place for my DIY needs. Caution if using Home Depot app or checking online. If stock shows low or has a couple in-stock, there maybe none available. Call ahead & make sure the have what you need before wasting your time and gas going there.

Have to walk around looking for customer service.

Found what we needed. In and out quick and easy

Very grateful that the Behr Paint associate was able to find exactly the right paint!

Decent for a HD

Homedepot has everything I needed so far, very clean and organized.

Awful customer service! I literally just walked in for a little pocket knife to cut electrical tape and the knife had a magnetic sensor in it that gets removed when you purchase the product. It took four employees that could not take it off. I told the lady that was helping me I didnt want it nomore since I was there for a while just waiting and she got upset I told her I didnt want it nomore. She was rude and hurry to get me out of the store. Awful customer service, Not recommend this place. Would give 0 starts if I could!

Super sexy guys and nice

Not much to share. Just another bland big box store. Where most employees appear to be veterans. I say this because they will turn down the aisle that youre on and just as you start to raise your hand or begin to ask them a question, they do the most beautiful about face...military grade, and youre left standing there watching as they almost double time to the next available aisle where no customers can be seen. Sweat beading up on their foreheads. Nerves rattled. As they begin to regain their composure, they make a note to suggest to their boss at the next company get together the need to put up small convex mirrors at the beginning of each aisle...like the ones you see when youre driving and stop at a sharp curve...allowing you to see if a car is approaching just around the bend. Except these mirrors would allow Home Depot employees to see if a customer is standing on an aisle well before they turn down it, thus preventing the possibility of at best having to help a customer, and at worst preventing a panic attack brought on by the realization that they are going to have to assist a customer.

I love home depot

Great service nothing special still the same good place nothing changed just the process are higher

Thought that I was getting an exceptionally great deal on a multi tool today .turns out they priced it wrong and actual price is 229 What a disappointment

Recently our refrigerator stopped working so we went to another Store to check out prices and availability. There werent many options With ones that we had researched so we came to Home Depot for more variety and Possibly better pricing. The price was good the helplessness of the staff was good as as Debbie in Appliances really explained everything to us so we could understand what we were purchasing, and if and when we needed the warranty with the refrigerator. With all the different reviews of the new refrigerators we thought it best to get a warranty because because in about 3 years time time the refrigerator will give out as they dont make them like they used to. That being said we have a new fridge thats going to be delivered and they offer to take the old fridge away. Home depot will deliver, install, and make sure everything works before they leave.

Well stocked. Great customer assistance in the Garden Shop.

A very wide and well-stocked Home Depot in all its departments, especially tools, you can find all and any brand that this store manages, good tools and at a good price, I highly recommend it.

The best store to shop at for all repair or building needs. This location has plenty of staff friendly staff for help.

WORST. PLACE. EVER. AT AWSERING THE PHONES !!!!! CALLED OVER 8 TIMES ! I WAS LEFT ON HOLD FOR A SIMPLE QUESTION AND NEVER RETURNED TO HELP OUT ! EMPLOYESS AT HOME DEPOT, WAKE UP !!!!!!! DISAPPOINTMENT WITH THAT PLACE TODAY. SALINAS N. DAVIS. RD ! WAKE UP !!!!!

Always busy

Very kind

Home Depot is a warehouse, I m thankful that it exists. I got the last 3 torn open R30 bags of insulation. And shade cloth. The employees are nice, helpful and easy to find.

A large selection of floors for bathrooms, kitchens and everything for things to remodel your home such as lamps, paintings, tables, electrical appliances and more.

Friendly staff, was a quick trip in and out of the garden center everything was well stocked and looked great.

excellent service

Just your typical home depot, nothing crazy or fancy.

Great variety of items. Good service.

They didnt have exactly what we needed, other different goods

Honestly I love these store because if you own a home or doing a project this is the place to shop. Has a lot of options and good pricing as well.

Excellent customer service

I have been several times in the past two weeks. Out of stock, items not stocked but in back stock above the place in the aisle. Check yourself put....just order from Amazon.

When it was my turn to pay, they treated me very well.

Good

This is a good place to go to when you need certain things they carry hundreds of things and all you have to do is ask every employee there is very knowledgeable. Out of the years that Ive been living here in Monterey county home Depot in Salinas California its a very good place to go and do your shopping.

Horrible parking lot they need to fix! Rental trucks taking all the good spots too. They need to keep the rifaf out! Refinish your parking lot and clean it up!

I always find what Im looking for

While this place can get kind of busy on the weekends on holidays their staff is always very friendly and willing to help

A world full of projects

Excellent service and very helpful staff.

I did a online order with pickup at the lockers and it could not have been easier. Super quick. Clean store.

Excellent.

I love the plants they sell

Rented a van .efficient on gas and worked great will definitely recommend using there rentals they offer

Its a Home Depot

Goodluck! Service is terrible. We waited 30 mins for someone to come cut a piece of wood, No one showed up despite 3 intercom calls. Calls that we had to go searching for an employee just to do. We finally just gave up...

They always have the items I need. Employees are knowledgeable and helpful to locate any items I cant find on my own.

Always hit and miss at this location. BIG store but seems like items have limited selections. Had good and bad experiences with the rental department. Make sure you test the equipment before you depart. Lumber selection isnt top notch quality. Always seem to get odds and ends pieces and never anyone there to pull down another bundle. Departments and their stock are helter skelter. Gotta look at the products before you buy them. People are unscrupulous and swap products out and you get garbage products. Hard to explain that on a return to them. Tend to order online and skip the long lines at checkout.

Average. Went for a 3 inch brass nipple. Out of stock. Wanted 20 bags of sand, the bay was empty. It took 20 minutes to get another pallet of sand. On the bright side, they helped me load the 20 bags of sand onto a cart and they helped load it into my truck.

All your building supplies needs under one roof.

Excellent

Didnt have exactly what I was looking for, but found something similar enough.

Staff & management very helpful

Rogelio helped me build a house, thanks Rogelio

Great buckets Great service