MY Chevrolet Service Center in Salinas
444 Auto Center Cir, Salinas, CA 93907, United States
About
We understand that you may have concerns about the Coronavirus (COVID-19). Your health and safety are of the utmost importance to us. Our team is following and exceeding the protocols recommended by the WHO and CDC to keep you safe, including regularly cleaning and sanitizing the lobby and common areas with approved disinfectants, as well as ramping up the frequency of sanitizing common touchpoints such as doors and counters. As always, our vehicles are deep-cleaned and sanitized inside and out, so you have the peace of mind the moment you sit behind the wheel for a test drive. During this time, we are open and prepared to serve you.
Business Hours
Services
Reviews
Most Mentioned
The service was done very efficiently from check in until pick up. In between the Servide kept me posted on progress over two days.
You are always so great in taking care of me. Thank you so much
My Chevrolet in Salinas has the best customer service for Service rider Ed he goes up and beyond the call of duty and does everything for the customer, which is awesome to see. I will continue to go here and tell everyone about it
Eddie Hernandez, service adviser, was very professional and helpful, assisting me in resolving two problems, two recalls, and even set me up with a rental. Her made the process of getting my car corrected much less stressful...
I already expect high prices at a dealership but when I'm promised a service I expect it. Went in for an oil change and the inspection that comes with it. What I got was the oil change but the rest of the service was horrible. They dug through my glove box for the ratchet adapter to rotate the tires. I ended up with my registration and other paper work on the floor of my car and the adapter was just thrown in my cup holder. They marked that they checked and adjusted tire pressure and on double checking this I noticed the tire pressure wasn't even close to what they wrote in. Everything else on the inspection sheet was just filled in generically. Looking over other things it looked like they just signed off and didn't even bother doing it right. I've never had a problem in the past but once you loose your trust it's hard to support a business. We'll see what happens next time and I'll decide if I continue to go there.
Not great at diagnosing issues. Took truck in for a check engine light (P0420) and cruise control not working. They recommended a change of catalytic converter. Took it to another shop, and was told that catalytic converters usually last a lifetime. There was a leak in exhaust. Issue was repaired for $100 instead of over $3k. They stated cruise control was working. Had to change the break switch myself with a $10 part later. UPDATE: After speaking with the General Manager, he refunded me partially for this terrible experience.
Needed a repair on our Chevy volt... Everyone in that building were professional and kind. It took a bit of time to get the car in, but once in... They had it done and back to health the same day. They called to let us know if was ready to go and because it was under warranty, no money out of pocket. Great team. Great Service. Great people. Great job. Great experience! 😉🤜🤛
I want to thank Luis for being an awesome service center representative. I took my truck in for a replacement of the automatic transmission fluid and replacement of transfer case fluid. Luis was able to explain the importance of each job, suggested a change of filter as well, and provided excellent customer service.
