Five Points Tire in Redwood City

I have been to this shop more than a few times to fix my 2015 Chevy Volt and it has been a good experience. Yesterday my son got into an accident and we towed the car there to get the tire fixed and he started charging 250 bucks a day for this because he cannot fix it. Firstly, if I knew he was going to not being able to fix this, please let me know first before charging me. I am highly disappointed in this facility and will not be going to this shop ever again.

Skip this spot if you have a tire puncture you need to get fixed. Scammy manager tried to tell me that my back tire on a almost new BMW I4 M50i needed to be replaced vs. fixing a simple puncture (never mind its an all wheel drive car that would require all 4 tires to be changed). The car has less than 7K miles and more than 2/3 of useful tread on the Pirelli Pzeros was still there. Took my car to Wheel Works in Belmont, fixed it for $41 in less than an hour

Victor and his team have their $!@4 together. Had my Prius catalytic converter stolen overnight. Called Victor he said bring it in. 4-6 hours later it was replaced and a set of new tires. I pretty much go there for all my vehicle's mechanical needs.

My family has been going to Five Point Tires since I was a kid. Victor being the new owner over the years, hasn't stopped my family from coming here. I recently had my smog done and Victor did it right away and I was in and out of there in less than 20 minutes. My brother also ordered special tires for our dune buggy. The sizing was not on the tire, so Victor was kind to help with the measurements so we could get the right tires order. The tires came in quickly and were installed immediately. Thanks Victor and Five Point Tires for always coming through!

This place goes above and beyond. I have come here for almost a decade with my cars. This visit they were able to get my tires ordered and in, same day. Offered to drive me home and pick me up so I wouldn't have to wait for my X5 special order tires. Such a nice crew and they do great work.

I needed a same-day wheels alignment for my trip, so I gave them a call. I was able to get all 4 wheels aligned within 30 mins, with a detailed report for $150. Highly recommend them if you want fast and professional service for your wheels related problems!

Went here to see about having some uneven tires shaved. Got an honest opinion and a better deal on a new set of tires balanced and installed in record time. I drove 45 minutes just to go here and it was worth it. Appreciated the honesty and help not to mention the beyond speedy service. Will return in the future.

Went to this establishment based on the positive reviews on Yelp. Spent 5 hours in their waiting room. New tires led to new brakes that led to a faulty speed sensor for the ABS system. Granted, the original time estimate went out the window with the added issues, but the owner, Victor, treated me, the customer, as if I was responsible for the delay. When the car was finally ready to go, I paid for the service ($1,285) and did not get a "thank you for your business" or an "apology that it took so long". I will never go back to this establishment and certainly hope that if you want to feel like you are an important customer, that you stay away as well. Every customer that spends that kind of money for service deserves a "Thank You". Don't you?