Ray's Auto Repair & Tires in Redwood City

Stopped by on the way home because I kept getting a “low pressure” warning on one tire. Figured by the third time after filling it with air, I better get it looked at. The guys saw me right away, found a couple of nails and fixed it immediately and sent me on my way. Great experience.

Ray’s Auto Repair and Tires performed an incredible and affordable Oil Change and Lube Service for me, including an overview inspection of the vehicle so that plans can be made to deal with any important repairs necessary to keep the vehicle safe on the road. I highly recommend their customer service performed very professionally and in a timely manner.

I brought my Volvo into Ray’s last week to get some suspension work done and they did a terrific job. Reasonable prices and high-quality work, I would recommend them to anyone.

We have been bringing our cars to Ray's auto for over 10 years and they have always done a great job. Most importantly they are honest. Highly recommend them!

Best Auto Service. This is a mechanic that I trust. Prices are very reasonable and they don’t try to up sell you on services you don’t need. Highly recommend.

Car started having electrical problems 2 days after they performed the servicing. After bringing the car back, they charged again for diagnostics and did not found anything. Issue was still happening. So double charged and introduced a problem and failed to diagnose it. Never going back again, bad experience.

If all one-star reviews talk about the same thing, then you should beware. This place is a SCAM. Very dishonest. They seize every opportunity to take advantage of you. If you don't look like you know cars, DON'T GO THERE. If you are communicating over the phone about additional services, MAKE SURE YOU TALK ABOUT PRICE. I originally brought in my car for an oil change. I asked for a quote and it was reasonable. Few hours later they called to say the brake and filter also need to be changed, and I agreed. We didn’t talk about price because I didn’t feel the need to, these are regular services. Here comes the surprise - The bill was almost $1500 when I pick up. I’ve owned my car for many years and it should be $500 at most. The owner keeps claiming that this is a reasonable price and his tone became aggressive. He's a big guy. I'm a small woman. It was dark, we were the only ones in the shop. I felt threatened and had to pay and leave. This is a very, very disgusting experience. This shop doesn’t deserve any trust.

After two years of using Ali's shop for servicing my car, I noticed a rumbling sound in the wheels, and dropped it off for a full diagnostic. He called me, said a bunch of stuff needed to be replaced, the first item I expected, and the rest I trusted his expertise. He said a number at the end, "it's gonna be $1300". I said ok. I came back after two days, the bill was $4700. He never gave me that number over the phone, or emailed me the quote. He misquoted me on purpose. I was in a hurry to leave for work (he knows I'm always in a hurry and don't have time), so after 20 minutes of trying to talk sense into him that I never agreed to this price, and him stone-cold facing me saying that's what the price is, I bent and coughed the money. He was super rude about it, blaming me for thinking that all those items would only cost $1300, calling me crazy. I ended up in tears because I simply didn't have the money and would never agree to have all those items replaced if I knew the price. Absolutely terrible experience and unfair tactics to squeeze money out of customers, especially since he knows I have zero knowledge about auto repair.