513 N Market St, Redding, CA 96003, United States
I called to make an appointment and provided the make, model and year of my vehicle. They told me I could bring in my vehicle the same afternoon before 3:30 for a smog check. When I arrived at that time the desk person said wouldn’t do it because they didn’t have time.
Excellent customer service! In and Out so quickly and very knowledgeable staff.
Greedy but who isn’t these days. 70 dollar quote just to adjust the headlight for seniors. The owner has the worst breath also I feel that he should know that.
Only took 20 minutes. Staff were friendly and got me out quick! I will be a returning customer.
Do not recommend as a smog place, staff was unhelpful. Inherited a car went to smog it, and it failed. They wanted $300 to diagnose a cracked exhaust manifold. Staff member even stated had they known it wasn't driven often they would have told me to wait to smog it.
Took my truck in for a smog, it broke down leaving the driveway. They told me it was my spark plugs and charged me $160 for labor and $140 for the parts. Just didn't seem right my truck ran perfectly before I brought it in.
I had my daughter's car towed here after it wouldn't start after she got the oil changed. Gabe and the other service staff members were very friendly and they solved my problem very quickly and it didn't cost me an arm or a leg. Great service and kind and polite staff.
Very easy and pleasant experience. It took only 20 min to finish while I waited in a clean, quite waiting area. The person greeted me at parking lot, assuming the technician, and the front desk people were all friendly and professional. The whole place feels spacious and clean. I got early bird discount without asking. Would come back again if needed!
Super customer service from all front staff. Incredibly fast service. No hassles. Ive used them for several vehicles over many years. I was referred by a friend Anthony Yanello who owns a long time used car lot called Yanellos. He takes all his incoming vehicles to them...and that means something to me. As a woman who can trust a mechanic to be honest is also important. Thank you for great service!
Mechanics will assault you. Manager claims hell sue for changing his frame of mind The old owner and daughter seem to be on it and trying to find REAL employees. Keep it simple, talk to the office staff. The mechanics huff too much brake cleaner
Quick, no hassle smog check. In and out in under an hour
In and out
Fast n friendly. Get there early or its packed.
Hard working honest mechanics here.
Very quick. Very professional. Highly recommend.
Very fast great service
Super fast and friendly service from the front desk person
Rip-off artists. Very rude and hostile. Do NOT take your vehicle here. I rarely even leave reviews, but this company is that bad, I repeat do NOT take your vehicles here.
Fast service for my smog check
Very fast service. Did a great job.
Nice and fast.
People there are rude and unprofessional. They do nasty things on your car. They work with OReilly Auto Parts on Lake Blvd and use second hand part on your car but charge you new part cost.
Just moved back to Redding and found A1 Smog again! Family owned business, great customer service, cool waiting room on a nearly triple digit day I was out in less than 30 mins. Thank you!!!!
Friendly & Fast
No appointment necessary. Very fast service. Smog fee Very reasonable.
They were amazing! Service was fast, and Gabe gave me the part number for my AC that I needed. They went above and beyond. Wouldnt send my friends and family anywhere else.
They got the job done in a timely manner... But probably over priced for the actual work involved.
Ive taken my vehicles here for there bi annual smog.. always been a pleasant experience.. employees treat customer vehicles like their own.. also had a/c work done... Definetly earned a my bussiness
Great shop and great people working here.
The team there is just incredible! Theyre so cool but so quick! Good, knowledgeable, friendly, and genuine peeps over there representing NorCal personability!
smog was fast and was cheap
We had the best experience with A-1! We came in for a repair that would have cost us a lot more at other places. They took care of us super quick, really great work, and affordable. Thanks A-1!
Super friendly, very quick. Definitely a great spot!
Fast and efficient! Also, we were trying to buy a used car from a private party, and they were able to track down the smog certificate for us, even though it wasnt done there.
Super great experience Im not sure if the big bear with the beard is the owner but he was super sweet and got the job done in a matter of minutes
sugar drawer was cool process was quick, and staff was really cool
Rip off dont use them. I now have to pay for a second smog because they failed my car and charged me and said to drive around for 30 minutes and come back so they can charge me another 60 bucks to re-smog my car. So basically they want to charge me 120 f that.
I like it. clean waiting room fast service, nice people.
Very fast service and their customer service is excellent
Brought my vehicle in for smog. Pickup was working great before I brought it in. After my smog my vehicle started driving very rough and had to get fixed by a mechanic. They over inflated my tires to almost 50psi 35psi is what my tires needed. Im never going back to that dump again.
A+ for A1. Thank you Sarah and Brent.
Fast and affordable
very good
Very quick and friendly service. Cool that they tell you the recalls on your vehicle when you get a smog. The price was fair. Nice that they have an early bird special. I was just impressed by the quickness of service. Smog in less than an hour. Definitely recommend either of their two locations.
Love this place, fast, efficient, friendly , & honest .. I take all my vehicles there.. wouldn t go anywhere else.. great job guys
Staff is great and will not steer you wrong.
Sticklers
Love the service, supper fast.
Fast service! I was able to call and get in same day. They were courteous and professional.
Excellent customer service. Short wait time.
Fast and courteous.
Super quick smog check, clean waiting area and friendly service.
Was in and out great service
In and out super quick.
A1 Smog on Market St in Redding. This place is great. A big shout out to Gabriel hes the man, he was so very helpful and honest in a time where good customer service is at an all time low. Thx again :)
In pass out under 30 minutes.
I have been taking my vehicles to A-1 Smog for years. Always nice and helpful.
They took care of business.
Great place Gabe is awesome
Great fast service. No problems
Did they smog my truck, yes. Was it miserable waiting in their dark, tiny waiting room, yes. Did the desk person appear to hate their job, yes. Was the vibe weird, yes. But its a smog place. It did make me grateful that I dont have to have my vehicle smoged often. So theres that.
Great people honest quick best place to get an smog
Great service, in and out quickly..
Very fast, hardly any waiting
Great service was in and out in nobtime at all. Friendly staff
Professional, prompt and honest prices. Good place!
Quick
Very friendly professional
Great service personable
Always friendly and amazing work
In and out in about 30 mins or less. Every thing very professional, Price was around $56.oo Definitely recommend.
I take my car here for all my auto care. They do smog, oil changes & major work. They are friendly & always give my car excellent service. They are very honest with giving good advice & will not do unnecessary work. Im disabled, they are respectful & have wheelchair access with handicapped parking. I higly recommend this shop for anyone.
My daughter went in for smog test, SMOG TEST and they told her there was something illegal on the smog system and they wouldnt let her take her car. Then they gave her a quote of $408 but found a wire on the main relay that they HAD to fix. The guy that helped my daughter kept saying he would take of her because he has daughters. He did unauthorized repairs!!!! Bill was $524.82!!!! I am a retired mechanic who owned my own business and had to earn the respect of my customers. This give honest shops a really bad name!!!!
A+++++ Incredible service! I arrived at 4:30 and they had taken their last customer for the day. The front desk lady, super kind, told me to go talk to Gabe in the back. Gabe was amazing! Im traveling from out of state and needed emissions test to renew my registration. He looked online at what was needed and took time to make sure I would have the right certificate to send back to Arizona! Above and Beyond! Not only that, they took my car and did the smog test even though it was late! I had had a long week and this gift of fitting me in was a huge blessing! Best customer service, friendly and funny employees and very helpful! Ill tell everyone I know to go to A-1 Smog! Thanks team!
Early bird special, coffee in the waiting room, efficient, good hours.
Efficient smog shop
I had my truck smoged there year after year. This last time i was told there was an illegal part on it. They have smoged this truck numerous times in the past just the way it is now. Now they have a tech who thinks he knows it all and rejected it . There is better places in town with better amd more educated techs than this. Get more for your money somewhere else.
passed my smog test , in and out in 30 mins.
Quick friendly service and good price...
Great customer service very fast paced
A trust worthy mechanic shop and we all know how hard that can be to find.
These guys were very thorough and went above and beyond when they did the brake and light inspection. They pointed out some issues that had nothing to do with why the vehicle was brought in. I decided to bring it back on friday and was told that it would be ready but they ordered the wrong part so i was then told it would ready Tuesday. I drove down there tuesday and i live in weed which is an hour drive. They tried to say that they told me Wednesday but that s incorrect. My vehicle still was waiting on the part and was told to call today Wednesday after 11am, i called at noon and was told he needed to verify it was the right fit and would call me back in 45 minutes . I waited an hour and 20 minutes so i called them back and was told he was out driving a vehicle, that they would have him call, waited another hour and a half then called again to be told he wasn t available and its now 3:00. I am really irritated and getting angry that they cant follow through with what they say. I wont be bring my business back to them. I dont have a way to get down there after today so thanks for making it more difficult for me. Its not like my boyfriend can afford to take a days off work to give me a ride
Very nice ladies at service desk, got smog check done in less than one hour! Highly recommended!
brent the owner is a greedy had to have a lamp and brake inspec. for dmv his other shop said i had bulbs out and e brake needed inspec. so they sent me to his shop. funny he was at that other shop when i was there. quated 597.00 for e brake pads and said had for 4 bubs out. once they got it on the rack and replaced the e brake came back said my headlight is loose and i need a bracket 405.00, tailight had a bb hole need to be replaced 65.00. charged 120.00 to replace 4 bulbs that maybe took 10 mins. plus they were used. signed three different quates and walked out of there with a 1395.00 bill . plus they charge 3% to use a debit card i should of reed his reviews because i am not the first one that he over charged. going rate e brake pads 275.00 f-350 taillight 32.00 charged 65.00 headlight bracket 88.95 charged 165.00 plus labor 240.00 there are plenty of honest shops and if i was you i would recommend useing one of them. can say one good thing the mechanic was a nice guy to bad you work for him.
Was quick. Employee friendly. Did not like 3.5% charge for using a card.
It was very friendly and it was very fast they told us it could take 45 mins before we were in the back it seem like it was 10mins total
Excellent service, friendly staff, wonderful experience
Great place. In and out quickly
Quick and efficient, I got in and out within 40 minutes. Definitely would go back to this location.
In and out! Sat in air conditioning while everybody admired my sweet Yorkie puppy Romeo. They can be trusted, that means a lot to me on a fixed income. Great place friendly staff, and quick!!
I always get my vehicle smog checks done here. Their price is reasonable, and I usually get in and out pretty quickly. I did have them check some engine vibration issues. It took a little while to get to the bottom of the problem, but they stuck with it and did the proper research and fixed the problem. I am happy with the repairs. I will use them in the future.
Was in & out in less than 20mins
A-1 Smog and Repair was really efficient and was able to check my cars SMOG in less than 30 minutes. I was thrilled.
Awesome service thanks a bunch
Love this place. Fast smog sercice!
Amazing crew ! Amazing people great prices and I dont have to ever worry about breaking down again.
Great place to get your car smogged or any vehicle repairs
I was in and out within 20 minutes without an appointment . They even told me about other issues and where I could go to take care of those things
Great service. Thanks guys
Great customer service. Thorough, kind understanding. Gabe went the extra mile to get to the root of the problem.
Fast service quoted exact price for smog, 30 mins total.
Ive had several vehicles smogged here. They are a very straight forward, no nonsense business.
I dont like leaving negative reviews but I have no choice this time. I took my car into A1 on North Market Street to have a new TPS sensor installed in my 87 El Camino. I brought in the new sensor and carburetor gasket kit. My car was running fine when I brought it in but it had a check engine light on and I needed it off to pass smog. I went to pick-up my car and as I drove up the Market street hill my car was sputtering and had absolutely no power. I called the office but the mechanic was not available for some reason so now since this was a Friday I had to wait until Monday to address the issue as well as not being able to drive my car all weekend. I called Monday morning and the lady told me someone would call me back shortly. Nobody called me so I called back a couple hours later and spoke to Gabe who told me to bring thee car back in and they would diagnose it. They ended up telling me the brand new TPS sensor was damaged and they happened to have an old one out of the same type of carburetor which they installed and the engine light was now off. He assured me thst my car was running fune now. I picked up my car and drove it up the hill once more and it was only at about 70 percent still. Very frustrated at this point. I called to speak to the owner and was told he would call me back. Never heard from him so I wrote him a letter but have never received a response. So I ended up paying for repair work only to have my car returned to me in worse shape than when I brought it in. They may be OK for slogging but I would be hesitant in having any repair work done there. Not a very professional way to do business.
I was in and out but if you disconnect your battery, be sure you wait to smog it, but they had great service
In and out within an hour.
Just lovely.
Super sketchy business, i would advise to go elsewhere...
It was quick fast and easy. The lady at the desk was amazing! She made me feel so comfortable and she was very helpful.
The receptionist lost my dmv renewal paperwork and put my info on someone elses account. As I sat and waited I heard all this and more going on. There was gossip about a customer sitting next to me, then the receptionist mentioned that she ran someones payment for $400 when it was supposed to be $40. As I listened to all this I watched my car sit in the lot from my dash cam untouched for 45 minutes while no other customers were ahead of me. Then finally a masked mechanic gets in my car, removes his mask as soon as hes in the garage. The women behind the desk also wore no masks. My vehicle passed, but I will not be going back here. A few days after going here my car began making a creeking sound like something was loose. I now have to take it to another mechanic. I regret ever letting these people touch my car.
This is a great place for smog and repairs. I ve been using them for about 6 years and needed work done on my diesel. Fair prices, great service and the staff are amazing from the front desk to the technicians. I ve been using the Bechelli Lane branch but Brent has great staff at both locations.
I was in and out of there in less than 30 minutes loved all the people there they were all great Im definitely going back and taking my other car there
Called First. She said they were slow, come on in, it should only take about 30 minutes. 3 hrs 22 mins later my smog check was done. 2hrs into it is when my truck was taken to begin. Thats what made me irritated.
Wonderful customer service and was very quick and efficient.
Thank you
Quick service and pleasant attitude.
Best Auto Repair shop in Redding - no doubt in my mind!! Had to get a bunch of work done on my 2002 Toyota Corolla to pass the Smog Test. Brent was super helpful and patient with it all every step in the way! Couldnt get a more honest, competent, and friendly mechanic than Brent. Will definetly be coming back around with my ridiculous Bernie-mobile car for future work. And thanks again Brent!
Love this place fast and friendly.
Very good services.
Prompt service and got the early Birdy.
Quick, friendly, clean waiting area, and professional service
Excellent service!!!!
Fast service
Very fast excellent service!
Professional
My smog was done super fast. everyones friendly. Most professional place Ive been to in a while.
Great bunch if guys, and owner.
Quick service. I called ahead because it was close to the end of their day. They squeezed in! Thanks guys!
Dan was a great help to me, he worked late to fix my exhaust problem
Very fast and friendly service. Will go again!
Great quick service. Friendly staff.
Great! Smogged and paid for in about 30 minutes. Very knowledgeable techs too!
My visit was fine. However I m sure other customers there won t say the same. The office lady embarrassed a customer in front of everyone else in the waiting room by calling her the breathalyzer lady (her car had a breathalyzer in it). The way they drove vehicles to and from the shop bays was reckless. They drove way to fast, especially since there parking lot is so torn up. It was rather unprofessional.
Perfect!! Fast!! Young man was excellent n very respectful!! Thank you. I will b back n recommend to all.
Have been using their services for the last 10 years. Fast professional and up front with their costs.
Went in to get a smog and no sooner has I left my vehicle is not rush right
Friendly service and knowledgeable techs. They saved me over a thousand dollars from going to them compare to another place. Got my car fixed and passed smog.
The worst experience of my life I would not recommend to anyone most unprofessional shop Ive ever seen they broke things trying to fix things and never replaced them. Horrible shop!!! If I could I wouldnt give them any stars! Negative
They had no line and quick sevice.
Took my truck for a smog a few weeks ago, had just replaced a valve on it and had to unhook the battery and at the time was unaware that you have to do some driving after the battery is unplugged before a smog, a smog shop knowing this straight up asks me if we ve recently done any work or unhooked the battery and I said yes and explained, they did the smog anyway and charged me even tho it was not ready, gave us a list of ridiculous driving scenarios to do, we did them and took the truck back 3 different times to be told not ready. Today I take my truck to Richards Auto on lake Blvd they read the same code and said there s still a 90% chance it will pass would you like me to try for you, smogged it, it passed and I was out of there in 30 minutes! Ridiculous, would not recommend A1 unless you have a vehicle that your sure will pass!
I asked to have my headlights adjusted and they did not adjust them using any kind of mechanical means they just eyeball them which is not a correct adjustment.
Called the office and was told they could smog my vehicle today. I get there and and wait 20-30 mins then get told they dont have time for me today. Ill never be back!
The lady was very nice and within 17 minutes i was in and out
Great service they got me right in
These folks are great! Best in the business if you ask me! They are always quick and courteous. I have had probably close to 30 smogs performed here. Great people.
Fair price and excellent service
Always friendly and helpful. They work on all my cars. Not just a smog shop....way more than that. Thanks A-1. You all rock!
Airtight one of them mechanics was extremely rude and almost hit me with another customers vehicle, the service inside and timing upon description was accurate. A little kindness goes along ways and the lasts has me in n out when it was busy in about an hour. They should relay to the older mechanic that a little kindness and less road rage would help alot!!!!
Been going there for years never had a problem nice clean waiting area highly recommend them
I appreciate their affordable rates for smog certifications. Theyve always had me in & out in a hurry. Top notch Professional customer service is alive & kicking at A-1 Smog. Heading over there in the morning for the early bird special.
Just had my smog done and it passed but I left and the check engine light came on so I took it back and he made some suggestions about faulty parts my engine light has never came on and all the sudden its on and he says its something wrong with the car??? Im berry mad and going to check into BBB to file a report!!!
Such kind staff! Great environment!
Usually fast & efficient, but it is first come first serve.
Went in for repairs to my water pump. Cost quite a bit over market price, took longer than I was told because wrong parts were ordered, and the serviceman got into a fender bender in my car when test driving it. Safe to say I wont be back.
Early bird special . Did not have to wait.
I take all our fleet from servpro there and my personal vehicle too great place always friendly clean and very knowledgeable would highly recommend
Helpful and friendly people! Love the kids in the office! Theyre super sweet and they know whats up which is refreshing lol
Dropped in mid-afternoon for a smog check and it was completed within 20 mins.
Very fast and convenient
Kind staff, super helpful, great prices and quick service.
Only smog shop I Go to its always fast easy and every helpful.....
They were quick and very courteous. We have had them take care of our smogging (if there is such a word) for years on different vehicles and will continue!
Quick, easy, and very affordable. Perfect place for a recently bought car title that needs a smog
Less than 30 minutes
They did a fantastic job, couldnt have been happier...
GreT service
Had a good experience, and the gentleman that cleaned my headlights did a great job in about 45 minutes and they look like new again. Thank you again.
Nice place good service
I pulled in and received the worst greeting the employee whom name i shale leave out .was all over the way we parked he was yelling at my son and i for pulling into a parking space because we were a little over the white line.So I said ok I am sorry .I told my son to park in the handicap parking space this man starts yelling at me again before he even checks to see if Im handicapped or 100% disabled .the facts are i am 100 percent disabled i pulled into this local business to get my truck smoged and was treated this way.not a very good way to keep business. On the other hand the management said that they are going to handle this problem.
They were super nice, and didnt take to long for my Smog! I would recommend coming here, reasonable prices as well
I was a walk in. Motor vehicle did not send me my renewal of registration. I also need a smog check. So I went on line paid my regeneration. Then went to get smoged. I did not have smog paperwork. But A-1 Smog was able to do it. After I passed, I thought I have to go to dmv to get 2021 tags. Nope. A-1 was able to send it to dmv. Then dmv sent my inspection 2021 stickers and current registration. Good deal. Been using A-1 smog since I moved her 2012.
Thanks for the quick in n out service A-1.
From the owner to all employees, very professional, honest and friendly! Quick to point out hidden problems with fair solutions. My Ranger is 23 years old and when I left the shop today I felt as if I was driving it off the showroom floor! Will not go anywhere else unless they dont do the required repair. Theyve helped me immensely!! Dan and Brent are so helpful as are every employee working there. Im embarrassed that I dont remember everyones name but will rectify that with another post! Thank You all!!! David Bigelow Lakehead
Fast and helpful service
Great people and service thank you got me in n out in no time
Initial observation was baffling. Though there was a sign on the door requiring face coverings, once I entered, there was one customer, 3 employees.. no one wearing masks. Fortunately, the tech that worked on my vehicle wore one. The other 4+ techs in the service area did not. Service was great, but this adversity to public safety, in a purple zone county, was not acceptable, and so easy to rectify, and save lives...
Excellent! The front desk staff was very friendly and very patient. They did a great job of squeezing me in for a smog check without an appointment. Even though they were very busy, the smog check only took 30m.
Well this is the first smogging that I ever had to get. We dident do that in Tennessee where I am from. Guess we need to see how polluted we really are. The folks that work here are more than great....and super nice too. I was in and out quicker than butter could melt on grits.
I was in and out of there in less then 30 minutes.
I passed!!!
Stand up guys. Will treat you fair & honestly. They huzzle for you!
Friendly and fast!
Quick fast and great service By the girls inside they get you checked in and the tech.take care of you in pretty good timing and your off .thanks
Apparently, at A1, if your efan is on a switch, they fail you before they even look at your rig. Luckily, the very next place I went, wasnt concerned with switches and fans.
They were very fast got in and out with exception of computers being down when I first got there but they took care of it and got me in and out.They were polite and good customer care.
Fast and knowledgeable
Rude smog technician!!! They need to teach customer service to their technicians just because there s not cars to smog. I was the only truck there so I took my business elsewhere where at least won t get an attitude from the technicians!!!
Very good place very nice staff. They get you in and out. Was there for a smog check. They tend to get a little busy. Ill go back everytime I need some work down.